Additional Guides available at
[Link]
centre/user-guides-and-manuals
Service Desk 01392 330033
email: servicedesk@[Link]
Customer Service 01392 315315 Alcatel Omni
email: [Link]@[Link]
Enterprise
Issue 9 1.3.16
4645 Voicemail
Quick Guide
To set up the voice mail for the1st time:- To access your mailbox from another Send a message
2 Send a message
extension
Dial # # or dial the voice mail extension ________ Record message, press # enter mailbox number of
The voice mail will broadcast your mailbox recipient
Dial # # or dial the voice mail extension ______
number [Normally your extn nmbr] ____________ Whilst recording you can press:
When answered by the voice mail dial * #
Enter your password 0000 2 Pause & resume
Enter your mailbox number_____________
[Provided by system administrator] 5 Continue
Enter your password ______________
Enter a new password ________________ # * Cancel
This will bring you to the main menu
The voice mail will repeat your new password to # End
you:- Press 1 to change code or # to confirm After recording
Voice mail will prompt you to record your name, To access your voice mail from an Press 1 to replay
record name and press # to end recording, external phone * to cancel
select # to confirm, 1 to review or 5 to erase and Dial the voice mail direct dial number ________ # Send
re-record. When answered by the voice mail, enter your
The voice mail will accept the recording and return mailbox number ____________ Press 0 for more options:
you to the main menu. Enter your password _______________ 3 to check receipt of messages
Your default outgoing message will be This will bring you to the main menu 4 Personal options
"You have reached the mailbox of _____________, 1 Select outgoing greeting yo be played [Choice of 3
Please leave a message after the tone and press Main Menu personal greetings or an extended absence
# when you have finished" greeting]
Listen to messages 2 Change / Re-record Greeting
To access your mailbox from your 11 to listen to new messages 1 - 3 Personal greeting or
1 to listen to all messages 4 Extended absence greeting [No messages
Handset
Whilst listening you can press: can be left]
11 to return to the start 3 Notification settings
Press the flashing Mail Key OR 4 Password modification
1 to rewind 10 seconds
2 to pause & resume message 5 Message on busy
Dial # # or dial the voice mail extension _______ 3 fast forward 10 seconds 33 go to end of message 6 Modify Name
Enter your password _____________ 4 to replay the message
Voice mail will advise you of the number of new 5 for date and time
messages in your mailbox and bring you to the 6 to foward message
main menu 7 to erase message
# to skip message