[This question paper contains 4 printed pages.
Sr. No. of Question Paper 5667 D Your Roll No ............... .
Unique Paper Code 241181
Name of the Course [Link]. (Programme)
Name of the Paper Business Organisation and Management
Semester I
Time : 3 Hours Maximum Marks: 75
Instructions for Candidates
1. Write your Roll No. on the top immediately on receipt of this question paper.
2. Attempt all questions.
3. All questions carry equal marks.
4. Answers may be written in Hindi or English but the same medium should be
followed throughout the paper.
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1. (a) Define the term 'Business Environment' and describe its dimensions in
brief (7)
(b) What is e-commerce? Explain the merits and demerits of e-commerce. (8)
OR
(a) What are the reasons for the growing importance of service sector in India ?
Elaborate. (7)
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5667 2
(b) "It is the entrepreneur who bears the risk of a business." Comment on the
statement and discuss the major considerations in starting a new business
enterprise. (8)
(Gr) 11
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2. (a) What is strategy? Explain process of strategic formulation. (7)
(b) Explain the objectives of financial management. (8)
OR
(a) What is matrix organisation? Under what circumstances 1s it most
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(b) Explain the process of managerial planning. What are its benefits? (8)
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3. (a) Critically examine Managerial Grid of leadership. (7)
(b) Discuss the significance of decentralisation in efficient management. How
can decentralisation be made more effective ? (8)
5667 3
OR
(a) Write an explanatory note on the requisites of a good control system. (7)
(b)· Explain Herzberg's Two Factors Theory of motivation. (8)
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4. (a) What do you mean by planned change? Explain in brief the steps involved
in the process of planned change. (7)
(b) Explain the term Consumer Behaviour. Discuss briefly the various factors
which affect consumer behaviour. (8)
OR
(a) What is meant by inter-personal and inter-group conflicts? How can conflicts
in an organisation be resolved ? (7)
(b) Discuss briefly the broad functions and objectives of financial
management. (8)
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5. Write explanatory notes on any two of the following :
(i) Limited Liability Partnership
(ii) Business Process Outsourcing
(iii) Social networking
(iv) Group cohesiveness (15)
(iv)
(900)