Management Trainee at Darwinbox - Job Description
Darwinbox is Asia’s fastest-growing HR technology company and if you are a combination of
excellence & ambition who'd love to solve enterprise-scale problems - well, we’re looking for
you!
About Darwinbox:
Darwinbox is Asia's fastest-growing HR technology platform. Brainchild of alumni from world's
most distinguished organizations (McKinsey, EY, Google), we are the preferred choice of 600+
global enterprises to manage their 1.3 million+ employees across 60+ countries.
Darwinbox's new-age HCM suite competes with local as well as global players in the enterprise
technology space (such as SAP, Oracle, and Workday). The firm has acquired notable customers
ranging from large conglomerates to unicorn start-ups - Adani, Mahindra, Kotak, TVS, Arvind,
Nivea, Puma, Swiggy, Paytm, Bigbasket and Delhivery etc.
The vision of Darwinbox to build a world-class product company from Asia is backed by marquee
global investors like Salesforce, Sequoia Capital, and Lightspeed Venture Partners.
Job Description:
We are looking for talented and dynamic Management Trainees who would work closely with
department heads, undertaking function-specific responsibilities. After the initial training period,
the Management Trainees would be allocated responsibilities relevant to one of the functions
below:
Profile 1: Account Management
Responsibilities:
Implementation
• Project manage and deliver end to end implementation of the product with the client -
starting from Business process mapping to User Acceptance testing and taking the customer
live with Darwinbox in a defined timeline
• Analyze business requirements and design solutions covering various functional scenarios
and prepare presentations for client demo
• Prepare the blueprint documents, functional specifications in the Business process mapping
stage and assist with the complete solution to the client for client-specific use cases
• Coordinate with the Development and Product teams to define any change request from the
client and solution for the client-specific use case
• Plan and lead meetings and working sessions effectively with both client and product
development teams
• Provide Key User Training and support customer to ensure sign off at each milestone as per
project plan
• Guide the client through the change management process and managing both internal and
external expectations
• Provide support to the client throughout the Implementation and Post Go-live support phase
(before handing over to Customer Success team)
• Map benefits delivered through the implementation of Darwinbox HRMS
Customer Success
• Act as a techno-functional consultant and provide recommendations on HR processes to
Darwinbox clients
• Configure and manage client’s instance on Darwinbox; assist and train clients to do it on
their own
• Devise engagement plans that consider customer business goals and map product
capabilities to achieve these goals
• Drive product adoption, increasing overall retention and achieve process success for
customers.
• Support clients during critical HR events like Appraisals, Increments etc.
• Support clients to resolve queries or bugs, as and when required
• Gather feedback on product experience during the entire customer lifecycle via targeted
surveys
• Share best practices with clients on how to achieve product success with Darwinbox
• Identify risks proactively, mitigate and escalate as deemed appropriate
Requirements:
• Master’s in Business Administration or equivalent degree
• Proficient in MS Excel, Word and Powerpoint
• Ability to multi-task, prioritize, and manage time effectively
• Key behavioural traits: Agility, Analytical, Persistence and Ability to stretch
