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Restaurant Reservation Dialogue Sample

The document contains a transcript of a conversation between a restaurant agent and a client booking a reservation. The client, Dennis Felix, books a table for two at 7pm the next day in an exclusive area for his anniversary dinner, and requests a bouquet of flowers. The agent repeats back all the reservation details to confirm.

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Mary Joyce Castillo
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131 views2 pages

Restaurant Reservation Dialogue Sample

The document contains a transcript of a conversation between a restaurant agent and a client booking a reservation. The client, Dennis Felix, books a table for two at 7pm the next day in an exclusive area for his anniversary dinner, and requests a bouquet of flowers. The agent repeats back all the reservation details to confirm.

Uploaded by

Mary Joyce Castillo
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as DOCX, PDF, TXT or read online on Scribd

Group I

Castillo, Mary Joyce


Felix, Dennis Roie

Restaurant Agent: Hello! Good morning! CHCC Restaurant this is Joyce! How
may I help you?

Client: Hello! Good morning! I would like to book for a Reservation.

A: Okay sir! Before we proceed to reservation may I know who’s on the line?

C: Yes sure! My name is Dennis Felix.

A: Dennis as in D-E-N-N-I-S and Felix as in F-E-L-I-X. Did I spell it right sir?

C: Yes it’s correct.

A: Thank you sir Dennis! May I know when and what time would you like to make
your reservation?

C: Tomorrow, 7pm in the evening.

A: For how many person sir?

C: For two.

A: Okay! Hold on sir I will just check if there’s an available table for that day and
time.

C: Okay perfect!

(After checking)

A: Thank you for waiting sir I’m glad to tell you that we still have an available
table for your preferred date and time. Sir let me know what is your preferred area?

C: Hmmm! I preferred an exclusive area for the two of us.

A: Okay noted sir. What kind of occasion sir?


C: OOHHHH! That a great question, actually it’s our anniversary so I wanted to
surprise her.

A: That’s great! Do you have any request sir?

C: Yes I would like to request a bouquet of flower.

A: Is that will be all sir?

C: Yes!

A: Noted sir! Can I have your phone number and email address?

C: Yes sure! My phone number is 09451173342 and email address is


dennisroief@[Link]

A: Sir Dennis your contact # is 0-9-4-5-1-1-7-3-3-4-2 and your email address is


dennisroief@[Link]

C: Yes that’s correct

A: Okay sir let me repeat your details! You’re Mr. Felix your reservation is
tomorrow 7pm,table for two, exclusive area, an anniversary dinner and a bouquet
of flower. Anything else sir?

C: None, you’ve got all the information. And I was hoping it will all set tomorrow.

A: Okay sir! Thank you for calling. We’re expecting you tomorrow night at 7pm.
Have a good day!

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