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Coaching Agile Teams: Key Strategies

The document discusses the role of a Scrum Master or Agile coach in helping their team improve through a three step process: 1) Designing processes and procedures ("plays") with the whole team through involvement and brainstorming. 2) Providing regular feedback to the team and stakeholders on their performance as well as patterns needing improvement. 3) Celebrating wins with the team and viewing losses as learning opportunities in order to maintain a positive environment focused on growth.

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ashish rathod
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264 views1 page

Coaching Agile Teams: Key Strategies

The document discusses the role of a Scrum Master or Agile coach in helping their team improve through a three step process: 1) Designing processes and procedures ("plays") with the whole team through involvement and brainstorming. 2) Providing regular feedback to the team and stakeholders on their performance as well as patterns needing improvement. 3) Celebrating wins with the team and viewing losses as learning opportunities in order to maintain a positive environment focused on growth.

Uploaded by

ashish rathod
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as TXT, PDF, TXT or read online on Scribd

Hi again.

As the project
manager or Scrum Master, you're in the position to
help the team improve. In other words, you're the
designated Agile coach. You're there to help the
team recognize areas for improvement and help them
implement solutions. In this video, I'm
going to break down your role as a coach
into three steps, similar to how you might approach being a coach for a sports
team. First, you'll design the
"plays" with the team. Second, you'll provide
feedback to the team. Lastly, you'll celebrate
and learn with the team. Let me elaborate on
each area a bit more. First, the Scrum Master
designs the plays. Although the Scrum Master
owns the playbook, it should be created
with the whole team. The playbook should include how the whole team runs
a Sprint Review, how the team works day-to-day, and how the team publishes
plans to stakeholders. When updates are needed
to the team's plays, it's important that you involve the team in any decisions.
Take them through new
processes together, think through all the
positions on the team, and make sure everyone
notices the flow. A personal example of this was when I facilitated a
brainstorm meeting with my team to discuss which parts of our
process weren't working. We used sticky notes to
organize our ideas for improvement and then prioritized the ideas to implement
changes. Second, is provide feedback. You should always provide
feedback to your team and stakeholders as early as possible and on a
day-to-day basis. Just like a coach gives
directions from the sidelines, the Scrum Master needs to
provide guidance all the time. In addition to feedback
provided in the moment, the Scrum Master also takes
in a big picture view. This is similar to how a coach might watch a video recap of
the game to find
patterns that need improvement or plays
that worked so well, they should do it every game. Providing feedback shouldn't
only be about fixing broken things, but finding processes and
activities that worked really well and encourage the team to continue using the
things that work. Third, celebrate and learn. Congratulate the team
often on a job well done, a happy customer, or a
big solution launch. If the team "loses," meaning they weren't successful in
fulfilling a requirement, acknowledge that loss as critical data that will help
the team improve next time. It's important for the team
to still feel positive about any disappointment and think of it as a learning
opportunity. As Thomas Edison famously said, "I have not failed—I've just found
10,000
ways that won't work." As a Scrum Master or
Agile project manager, you play an essential
role in the team and you're a big part of why
Scrum and Agile work at all. You're responsible for
ensuring the team is always improving and becoming the
best team it can possibly be. Awesome. Now you know
the three steps of coaching your team: designing
the plays with the team, providing feedback to the team, and celebrating and
learning with the team. Next up, we'll learn how
to anticipate and respond to real-world risks with Agile and Scrum implementations.
Meet you there.

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