1.
A - Short answer
Question 1
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Question text
List two examples of the types of goods you might purchase for the following areas.
Travel travel bags
travel wallet
chemical for sanitizing
cleaning agents like soap
Housekeeping
pen
Event supplies notepad
beverage ( soft drinks )
Food and beverage snacks
Fuel cars
aircraft
towels
bathmat
Linen
sanitizers
detergents
Cleaning chemicals and
agents
General stores letters
envelopes
Convenience goods
Merchandise Specialty goods.
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Travel luggage labels
Vouchers
guests room supples
Housekeeping chemicals
Writing materials
Event supplies promotional merchandise
Food and beverage coffee
dairy products
hire cars
Fuel vessels
sheets
Linen face washers
laundry and dry cleaning
Cleaning chemicals and
pools, driveways, external buildings, event
agents furniture, and fixtures.
envelops
General stores ink
Merchandise promotional or sales packs
brochures
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Question 2
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You want to confirm purchasing requirements for a two-night bus tour that includes
catered meals and accommodation. What sources of information might you access to
confirm purchasing requirements for the tour? List at least six examples.
The sources of information I might access to confirm purchasing requirements
for the tour is:
1. type of goods that the tour use for the customers
2. quality
3. brand
4. size
5. delivary method
6. reasonable price
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1. Event booking forms
2. Event orders
3. Catering orders
4. Budget
5. buffet designs
6. Menus
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chef
sous chef
executive chef
supervisor
event manager and coordinator
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Question 3
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List three sources of information you might access to confirm purchasing requirements
for an event.
The three situations of information I might access to confirm purchasing
requirements for an event are
1. catering orders
2. design of the buffet
3. customers specification
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1. Event booking forms
2. Event ordera
3. Budget
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1. Event booking forms
2. allocated budget
3. catering orders
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Question 4
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Your organisation is hosting an outdoor function for 100 guests. What sources of
information would you access to confirm purchase requirements and anticipated
catering costs?
The sources of information I would access to confirm purchase requirements and
anticipated catering costs are inform suppliers about requirements, confirm
whether the suppliers can meet out need or not and we should seek price and
negotiate costs with suppliers.
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1. buffet designs
2. Menus
3. Recipes
4. Function order
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1. customers specification like a number, special guests, etc.
2. menus
3. recipe
4. result of standard yield test
5. buffet design
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Question 5
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You are arranging catering supplies for a small tour group. Passengers on the tour will
travel to an outdoor location where they will enjoy a selection of hot and cold buffet
dishes. What sources of information would you access to confirm purchasing
requirements?
The sources of information I would access to confirm purchasing requirements
are:
customers specification
passengers list
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1. Customer specifications
2. Passenger itineraries
3. Passenger lists
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1. customers specification
2. Passenger itineraries
3. Passenger lists
4. operational itineraries for crew
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Question 6
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You’re responsible for ordering linen for a formal function. Your workplace doesn’t
normally cater for this type of event and you are ordering coloured table overlays and
chair covers for the first time. What do you need to assess within your workplace before
proceeding with the purchase?
I need to assess the following information within my workplace before
proceeding with the purchase: i should see the type and size of chairs that we
have , and its quality.
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Color and fabric of linen
Size of linen
Budget
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1. Table and chairs
2. napkins
3. towels
4. uniforms
5. towels
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Question 7
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List two standard stock ordering procedures organisations implement to prevent over or
under supply and therefore reduce wastage.
The two standard stock ordering procedures organizations implement to prevent
over or undersupply and therefore reduce wastage are:
1. we should track our goods on hand and
2. we should immediately order of stock as soon as reaches the
minimum level.
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keep tracks of good on hand.
Identify your minimum stock level of particular items. This number represents the minimum
amount of stock that should be on hand at any given time.
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keep tracks of good on hand.
place an order as soon as it reaches its minimum level.
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Question 8
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A hotel wants to identify the sales performance of their signature bathrobes.
Total sales of the robes over a six-month period were $1,200.
The value of opening stock was $3,300.
The value of closing stock was $1,500.
Use a calculator to calculate the following.
What is the average stock price?
the average stock price = the opening value + closing value / total number months
period
$3000 + $1500 / 6 = $800
the average stock price is $800.
What is the rate of stock turn?
the rate of stock turn = total sales / average stock price
$1200 / $800 = 1.5
the rate of stock price is 1.5
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What is the average stock price?
Average stock price formulae = The value of opening stock +The value of closing
stock ÷ number of months or weeks in the period
The average stock price = $3,300+$1,500 ÷6 = 800
What is the rate of stock turn?
Rate of stock turn = Total sales ÷ stock’s average value
Rate of stock turn is $1,200 ÷ 800 = 1.5
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What is the average stock price?
the average stock price= The opening value+ closing value ÷ total number
months period
The average stock price = $3,300 + $1,500 ÷ 6(months) = $800
What is the rate of stock turn?
The rate of stock turn= Total sales ÷ average stock price
The rate of stock turn= $1,200÷ $800 = 1.5
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Question 9
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What’s the purpose of calculating a yield percentage?
the yield percentage is calculated to fine out wastage percentage from a particular
goods.
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The purpose of calculating a yield percentage is to find out the minimum amount of ingredients
you need to order for the recipe. It helps to calculate the actual cost of each ingredient and each
dish as compared to the purchase cost. It also helps to calculate portion yields.
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Question 10
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List four sources of information you can access to determine how much you’re allowed
to spend when purchasing new goods.
The four sources of information I can access to determine how much I am
allowed to spend when purchasing new goods are:
1. we should determine the suppliers.
2. we should determine the quality of goods.
3. we should determine the brand
4. we should see the manufactured and expiry date.
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allocated budget
menus
recipe
Event cost
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Question 11
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You need to forecast quantities of pre-prepared meals to be served to patients in a
medical facility. Using the popularity index, calculate how many serves you need to
order for each of the menu items. There are 200 patients in the facility.
Pumpkin soup – popularity index 62%:
200 x 62% = 124 serves of soup
Chicken cacciatore – popularity index 49%:
200 x 49% = 98 serves of chicken cacciatore
Apple crumble – popularity index 72%:
200 x 72 % = 144 serves of apple crumble.
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Question 12
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List four types of information you’re likely to include in a product specification.
The four types of information I am likely to include in a product specification are:
products name , use , detailed description and product test procedure.
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1. brand
2. name of product
3. size of product
4. labeling requirements
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1. Purchase units (kg, g, bag, box, cartoon, etc.)
2. brand name
3. packaging requirements
4. Acceptable alternative if the product is unavailable
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Question 13
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When purchasing goods, you need to provide suppliers with exact details of what you
want to buy.
What is a purchase specification?
A purchase specification is the list of all the products that we purchase or buy
along with its specification which is provided to customers.
List six examples of information typically contained in a purchase specification-
name of the product ( chicken breast )
product use ( used in different appitizers . main course
dishes )
specific name
detailed description ( clear , good color and no spoilage)
product test procedure ( no discoloration , firm to touch )
special instruction and requirements ( store in a
temperature below 4 degree C , labeled with
manufactured date)
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What is a purchase specification?
A purchase specification is a list given to each supplier of all the stock that is purchased
along with specific descriptions of each item. This ensures both you and your suppliers
are clear about what you need.
List six examples of information typically contained in a purchase specification-
1. Name and variety of product
2. Acceptable alternative if the product is unavailable
3. quality of product
4. Size tolerance
5. packaging requirements
6. Labeling requirements
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Question 14
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What is a purchase and supply agreement?
purchase and supply agreement is the agreement done between a organization and
suppliers which makes consistency and surety of stock deliverance and ordering of
products.
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It is a negotiated contractual arrangement between suppliers and the organization,
manufacturers, or delivery companies. this agreement maintains the consistency and certainty
of stock ordering and delivery.
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It is a negotiated contractual arrangement between suppliers and the organization,
manufacturers, or delivery companies. this agreement maintains the consistency and certainty
of stock ordering and delivery. This is important when developing new menus, introducing new
products or services and when forecasting sales.
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Question 15
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Despite all your efforts, you’re unable to source goods required within your allocated
budget. What do you do?
I will try to use another way to find same goods with different suppliers in my allocated
and if i cannot find then i will tell my manager or supervisor to add more budget .
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I should inform my supervisor or higher-level staff.
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I should inform my supervisor or higher level staff if I am unable to source goods required within
the allocated budget.
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Question 16
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List three visual checks you conduct when assessing the quality of purchased goods.
The visual checks I should conduct when assessing the quality of purchased
goods are:
1. i should check its weight
2. i will measures its quantity
3. i checks its portion
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weight
Quantity
Portion
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1. Check to make sure items are the required size.
2. Inspect all goods for signs of spoilage.
3. Count any goods ordered by numbers
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Question 17
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Before ordering goods you need to check the quality and suitability of stock on hand.
What checks would you conduct in each of the situations listed?
Checking food and beverage stock prior to a dinner function-
1. expiry date
2. freshness
Checking linen supplies for an outdoor wedding-
1. total quantity of linens required of wedding.
2. does it have stain or not
Checking the suitability of available transport for a tour group-
1. check seatings
2. check AC .
Checking promotional materials for distribution to customers-
1. stationary
2. dust
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Checking food and beverage stock prior to a dinner function-
Check expiry dates
Check freshness
Checking linen supplies for an outdoor wedding-
Check size
check stains, marks
Checking the suitability of available transport for a tour group-
Check travel itineraries for the passengers.
Check the condition of transport.
Checking promotional materials for distribution to customers-
Check brochures and pamphlets are printed or not.
Checking promotional materials for distribution to customers-
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Question 18
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Question text
List three key products sold in your workplace or training environment and the expected
quality level that applies to each one.
The three key products sold in my workplace or training environment and the
expected quality level that applies to each one are:
1. meat ( chicken ) - the chicken was in appropriate color
( pink) , it doesnot have foul smell and the texture was good
and it was fresh.
2. beverage - the manufactured and expiry date was fine and
brand was of high quality.
3. cleaning chemicals ( sanitizer ) - it was leveled high quality
and can be used on any types of equipments.
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1. Food and beverages: check for freshness. Check the size and weight for
accuracy. Check for expiry date, best before, and use-by date.
2. Linen: check for stains, marks, wear and tear.
3. Promotional materials: Check for faded color and dust.
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1. Housekeeping supplies
2. Food and beverages
3. Fuel
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Question 19
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List three sources of product and supplier information you can access when researching
potential suppliers.
The three sources of product and supplier information I can access when
researching potential suppliers are:
1. reputation of suppliers
2. does the suppliers supply good quality products?
3. can the suppliers the products as soon as we order?
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1. Speak to the other people in your workplace or the industry.
2. Read catalogs, journals, and magazines for updates or new suppliers, products
and sales.
3. Visit trade shows or events.
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Refer to current contracts and agreements for any existing arrangements you have with
suppliers.
Visit trade shows or events.
Search the internet for suppliers.
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Question 20
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Question text
Organisations have strict purchasing policies to ensure consistent supply of quality
goods from reputable suppliers that meet budget constraints and delivery timeframes.
What is your organisation’s procedure relating to the following?
Authority to negotiate
purchasing manager
The purchase price or quantity limitation
F & B manager , chefs
Authority to purchase
purchasing manager
Completion of purchase orders
purchasing manager
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Authority to negotiate: the business manager
The purchase price or quantity limitations: Higher level staff
Authority to purchase: General Manager
Completion of purchase orders: Higher Level Staffs
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Question 21
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How can you find out who is responsible for purchasing goods and resolving supply
issues?
we can inspect by seeing the records who have ordered and who is responsible for
purchasing goods . generally, purchasing officer resolves supply issues.
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you can find out who is responsible for purchasing goods and resolving supply issues on the
orientation / Induction provided to the staff.
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You can find out who is responsible for purchasing goods and resolving supply issues on the
orientation / Induction provided to the staff. usually, purchasing officers or managers are
responsible for purchasing goods.
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Question 22
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You’ve found a new supplier who can provide you with quality goods at half the price of
your current supplier. What do you need to confirm prior to changing suppliers?
Before changing suppliers,
firstly, we need to have proper research about a new supplier.
secondly , we should Have a list of potential suppliers and compare each supplier
and choose the best one who fits our business.
thirdly, The supplier should provide us quality goods at a reasonable price.
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the supplier is reliable and trustworthy.
The goods are competitively priced at a cost the business can afford.
the stock is exactly the right type required.
The quality is consistent with business standards.
the supplier can meet delivery expectations.
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The purchase order includes the following information:
Name and variety of products.
Quality of products
size tolerance
Total cost
packaging requirements
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Question 23
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What information is typically included in a purchase order?
The purchase order includes name and variety of products, quality requirements,
amount of quantity, brand name and packaging requirements.
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details of the product
purchaser and vendor (names, addresses),
quantity of product
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The purchase order includes the following information:
Name and variety of products.
Quality of products
size tolerance
Total cost
packaging requirements
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Question 24
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List four different ways you might order goods from a supplier.
The four different ways we might order goods from a supplier are:
by sending email from
Via telephone call
By direct visiting
through fax
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email
face to face
fax
telephone
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telephone
face to face
mail
Internet
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Question 25
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You’ve completed an order form in duplicate. Who receives each copy?
After completing an order form in duplicate,
1. purchasing manager
2. F & B manager
3. head chef
3. accounting department.
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Receiver, supplier, and higher-level staff receive each copy of an order's form duplicate. One
copy remains in the organization for a record purpose.
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Question 26
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How can you determine a supplier’s capacity to meet price, quality and delivery
expectations?
To determine a supplier’s capacity to meet the price, quality, and delivery
expectations, we need to research about the suppliers on internet , journals and
magazines.
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You can determine a supplier’s capacity to meet price, quality, and delivery expectations
through discussion with the supplier himself.
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You can determine a supplier’s capacity to meet price, quality, and delivery expectations
through the online research.
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Question 27
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Question text
You want to find out whether a fresh food supplier has the capacity to meet
organisational quality standards. Explain what checks you would conduct.
The checks I would conduct to find out whether a fresh food supplier has the
capacity to meet organizational quality standards are:
1. the quality should meet product specification.
2. they should have variety of products.
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1. Taste test
2. comparing rice with previous suppy cost
3. Ask customers if they are happy with the goods youve provided.
4. Visual assessment
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1. price information
2. After-sales support
3. Conditions regarding purchase discounts
4. Packaging and labeling
5. delivery method and cost