Question 

1
Complete
Mark 1.00 out of 1.00

Question text

There are three actions an employer must monitor to ensure all staff are abiding by the
law and therefore legally compliant. What are the three actions?

1. monitor to ensure a safe and healthy working environment.

2. Monitor if all employees are wearing Personal protective
equipment.
3. Ensure the safe handling of equipment. 

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[Link] provide information and training to employee on their WHS obligation and how to
comply with them.
[Link] the workplace and system and make sure they consent to thriving accepted
procedure.
[Link] a security official who is responsible for executing the course of action,
reviewing perils, and uncovering events. 
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 Compliance with organisational WHS policies and procedures
 Adherence to WHS signage
 Safe work practices
Question 2
Complete
Mark 1.00 out of 1.00

Question text

List four questions you can ask to help you monitor compliance with safe work
practices.
 1. Are staff using ergonomically sound furniture and
workstations?
2. Do staff identify and clear hazards from their immediate work
area?
3.  Do staff utilize equipment designated to assist with or replace
manual handling?
4. Are tasks rotated between employees or work teams? 

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1. are staffs are using personal protective clothing and equipment for the task being
performed?
[Link] staffs taking breaks or not from stressful condition involving difficult colleagues
and guests.?
3. are staffs taking allocated breaks?
[Link] equipment like knife, hot surfaces and electronic equipment handled and used
safely?
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1. Are staff using appropriate personal protective clothing and equipment for the task
being performed?
2. Are staff using safe postures when sitting, standing and bending and using safe
manual handling techniques?
3. Do staff identify and clear hazards from their immediate work area?
4. Are staff taking designated breaks?
Question 3
Complete
Mark 1.00 out of 1.00

Question text

According to OHS and WHS legislation what is the main responsibility of the employer
and who are they responsible for?

According to OHS and WHS legislation, an employer’s main responsibility to make sure
no one is injured while at work, or affected by the activities of the workplace. 
they are responsible for employees, contractors, customers, and other visitors to the
workplace. 
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the main responsibility of employer is to make sure that the workplace is safe and that
anyone working in or visiting is not exposed to hazard or harmed by work. 
they are responsible for health and safety of everyone working around including visitors.
Question 4
Complete
Mark 1.00 out of 1.00

Question text

List four legal obligations of an employer relating to their duty of care.

1. maintain the health of their employees.

2. Monitor condition in the workplace.
3. maintain health and safety records of employees at the
workplace. 
4. engage person suitability qualified in occupational health and
safety to provide appropriate advice. 

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1. to make sure that all the employees understand their duties and responsibility.
[Link] provide necessary health and safety instruction , supervision and training.
3. to insure all the chemicals are handled and stored safely.
4. to provide facilities for the welfare of employees.
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 Provide and maintain a safe and healthy working environment. 

 Provide and maintain safe plant and work systems.
  Ensure that the use, handling and storage, and transport of plant and substances is
safe and without risk to health. 
 Provide facilities for the welfare of employees
Question 5
Complete
Mark 1.00 out of 1.00

Question text

What is the legal obligation of employers, PCBUs and employees regarding the
consultative process for WHS?

The legal obligation of employers, PCBUs, and employees regarding the consultative
process for WHS is to take part in a consultative process to maintain, improve and
implement health and safety policies and procedures.  
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this is collaborative process that involves sharing information on health and safety and providing
opportunity to staffs to contribute their views on current and future work health and safety
management practices. 

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The legal obligation for employers in the consultative process of WHS is the duty of care
while the PCBUs must ensure that they consult with the workers on issues regarding
workplace safety. The employee, on the other hand, must protect themselves and their
colleagues at the workplace and also adhere to all safety regulations.
Question 6
Complete
Mark 1.00 out of 1.00

Question text

Why is it important to involve others when coordinating and participating in risk

assessments?

It is important to involve others when coordinating and participating in risk assessments

because, in this way, we can gather more information from everyone. Their knowledge
is helpful to develop workable preventive measures.
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 it is important to involve others when coordinating and participating in risk assessments
because they may be aware of the potential danger that we are unaware of. they may
have more industry and workplace experience. 
they may tell risk and short-term or long-term solution  to minimise the problems.
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Consulting with other personnel is worthwhile as they may be aware of potential
dangers you haven’t considered or processes you’re unaware of. The right personnel
can work with you to assess risks and plan appropriate short-term and long-term
solutions to eliminate or minimise the likelihood of an incident occurring.
Question 7
Complete
Mark 1.00 out of 1.00

Question text

How do you know which consultation method is the best option to use?

You know which consultation method is the best option to use by consulting with
workers directly. 
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there is no best way to consult .we have to  use a method that is suitable for our work place,
size and the need of staffs. we can choose a method that, before making any decision we have
to  provides opportunity to staffs to contribute their views on current and future WHS
management practices.

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Use a method that’s suited to your workplace size and the needs of staff. What’s
important is that you choose a method that provides staff with the opportunity to
contribute their views on current and future WHS management practices
Question 8
Complete
Mark 1.00 out of 1.00

Question text
List three roles and responsibilities of a health and safety committee (HSC).

1. develops and re evaluates policies, procedures, and work

practices. 
2. ensures that these practices are put in place.
3. advises on health and safety training in the workplace. 

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[Link] the cooperation between employer and employees.

[Link] members to investigate, develop and implement health and safety measures.
[Link] for formulating and implementing safety rules and regulation.
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Develops and re-evaluates policies, procedures and work practices. 
 Ensures that these practices are put in place. 
 Advises on health and safety training in the workplace.
 Ensures employees are informed about rules, standards and work practices. Monitors
to see that these are carried out.
Question 9
Complete
Mark 1.00 out of 1.00

Question text

What is the primary role of a health and safety representative (HSR)?

The primary role of a health and safety representative is to acts as the employer's
representative when health and safety issues arise or when safety information needs to
be communicated to staff. Their role is generally added to their main role in the
organization. 
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the primary role of HSR is to represent the workers in a work group on health and safety matters
by co-ordinating with managers on hazards and safey issue, to promote the health and safety of
workers and provide a communication link between the workers and the PCBUs.

///////////////
The HSRacts as the employer’s representative when health and safety issues arise or
when safety information needs to be communicated to [Link] are chosen from each
department within the enterprise to ensure an objective representation of the whole
enterprise. This role is generally additional to their main role in the organisation.
Comments

Comment:
Automatic correction based on previous attempts

Question 10
Complete
Mark 1.00 out of 1.00

Question text

The code of practice for managing WHS risks recommends you undertake a risk
assessment in certain situations. What are the three situations?

1. when there is uncertainty about how a hazard may resulting

injury or illness. 
2. when changes occur in the workplace that may impact the
effectiveness of control measures.
3. If the task involves a number of hazards and risks. 

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1. when there is difficult to predict about how a hazard may occur in injury or accident.
2. when the changes occur in the workplace and that may affect in effectiveness of
control measures.
3. when the task involves different hazards and you are not sure how the hazard impact
on each other to produce new risk. 
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When there is uncertainty about how a hazard may result in injury or illness.
When the task involves a number of different hazards and you’re not sure how the
hazards impact on each other to produce new or greater risks. 
When changes occur in the workplace that may impact on the effectiveness of control
measures.
Comments
Comment:
Automatic correction based on previous attempts

Question 11
Complete
Mark 1.00 out of 1.00

Question text

What is risk control?

Risk control is the process used to identify all practical measures for eliminating or
reducing the likelihood of injury, lines, disease in the workplace.
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risk control is process of  reducing the risk of accident, sickness in  a workplace by
identifying all practical measures.
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Risk control is the process used to identify all practical measures for eliminating or
reducing the likelihood of injury, illness or disease in the workplace. It also involves
implementing the measures and continually reviewing them to ensure their
effectiveness.
Question 12
Complete
Mark 1.00 out of 1.00

Question text

What is the hierarchy of risk control from most to least effective?

1. eliminate
2. substitute
3. isolate
4. engineering
5. administrative
6. PPE

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eliminate
substitute
isolate
engineering
administrative
PPE
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Eliminate
  Substitute 
 Isolate 
 Engineering 
 Administration 
 PPE
Question 13
Complete
Mark 1.00 out of 1.00

Question text

Who should take action to implement risk control methods?

The employer should take action to implement risk control methods.

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such responsibility is given to higher level staffs,  or to the external consultant or service
provider.

Question 14
Complete
Mark 1.00 out of 1.00

Question text
List two reasons why it’s important to monitor and review the effectiveness of control
measures.

1. To maintain a  healthy workplace.

2. new procedures may be introduced or change may occur to
safety legislation.

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1. to find out if the existing controls measures and working or not to prevent from injury
and minimize risk.
2. over time or tired staff may forget required safety procedure or start taking short-
cuts. 

Question 15
Complete
Mark 1.00 out of 1.00

Question text

What should you do if you identify any inadequacies in control measures?

If you identify any inadequacies in control measures, you should report it to the higher-
level staff or supervisor. 
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i will report them to appropriate person so that immediate action can be taken to improve
existing control method.

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You should resolve them or report them to the appropriate person.
Question 16
Complete
Mark 1.00 out of 1.00

Question text
Maintaining WHS records is a legal requirement of your state or territory’s OHS or WHS
legislation. Why is record keeping a legal requirement? Use an example to explain.

Record keeping a legal requirement to monitor health and safety standards in the
workplace. Health and safety records can be used as legal evidence. Other staff of
another department may need to refer to this information from time to time. 
For example, health, safety, and security records can be used as evidence should legal
action arise. 
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record keeping is a legal requirement because it is important means of monitaring health and
safety standard in a workplace. it helps to demonstrate our financial position to banks , meet our
tax and superaunuation obligations. 

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Maintaining WHS records and reports is not onlya legal requirements, it’s an important
means of monitoring health and safety standards in the workplace.
  Inaccurate or illegible information can potentially contribute to future accidents, injury
or security breaches.
  Other staff in the establishment may need to refer to this information from time to
time. They need to read handwritten information and also have confidence in the
accuracy of the data. 
 Health, safety and security records can be used as evidence should legal action
arise. 
 Medical experts may need the information at a later date in the case of recurring
injuries or follow-up treatment. 
 Work Cover authorities may need to refer to the reports.
Question 17
Complete
Mark 1.00 out of 1.00

Question text

How can you identify WHS training needs for your team?
You can identify training needs for your training needs by regularly monitoring staff as
they perform their daily duties and observing their duties. 
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we can identify WHS training needs by regularly checking staffs how they perform their
daily duties.
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 Regular staff needs monitoring. 
 Require feedback from managers and other team members.
  Reports on accidents and incidents.
Question 18
Complete
Mark 1.00 out of 1.00

Question text

You are organising health and safety training for your kitchen staff as you have noticed
an increase in burn accidents. You have organised a one-day session at an external
training provider specialising in health and safety in a commercial kitchen. What
arrangements do you need to make to ensure the training happens?

1. venue 
2. arrange and manage training materials
3. arrange ad book trainer
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1. Involve trainees and request that members share their encounters with the
preparation point.
2. Prepare training materials, the training space, trainers, and trainees.
3. Clarify what trainees will see before you show a mixed media partition.
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Organise how many people are attending.
 Coordinate kitchen staff schedules so that they can all attend.
 Liaise with training organisation on numbers, session time, topics covered and
numbers.
 Communicate details of training to group.
 Ensure team members attend.
Question 19
Complete
Mark 1.00 out of 1.00

Question text

List the type of information you must record in an incident report in the event of an
injury, illness or accident in the workplace.

1. Name of the person reporting the incident

2. date report completed. 
3. type of incident/accident
4. description of the incident/accident.  
5. Time 
6. Witnesses
7. treatment
8. Factors contributing to the accident.
9. immediate action taken by the first aider
10. proposed action to be taken to prevent a recurrence. 
11. further notes and comments 

////////////////

1. type of incident/accident.
2. description of incident/accident.
[Link].
4. which part of the body is injured.
[Link] type
[Link] for the accident
[Link] 
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 The employee or customer’s name (and job role/position if an employee) 
 Time and date of injury and exact location where injury or illness occurred. 
 How it happened
 The nature of the injury or illness and the body parts affected. 
 Names of any witnesses and the person entering details in the register. 
 Date employer was notified. 
 Treatment provided, by whom and at what time 
 Follow-up treatment provided, i.e. by doctor or other health care and emergency
services
Question 20
Complete
Mark 1.00 out of 1.00

Question text

What are the employee’s duties and obligations as defined by law?

The employee's duties and obligations as defined by law are following safety directions,
complying with reasonable instruction given by the person conducting a business, or
undertaking so as to comply with OHS and WHS acts and regulations. They should
report any dangers, wounds, or medical affliction to your director or business. 
//////////////
according to the law, the employees must comply, so far as you are reasonably able, with any
reasonably instruction given by the person conducting the business or undertaking so as to
comply with OHS and WHS acts and regulations.

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An employee must comply, so far as they are reasonably able, with any reasonable
instruction given by the person conducting a business or undertaking so as to comply
with OHS and WHS Acts and regulations. 
 Every employee, regardless of their status within the organisation, has a duty of care
to ensure that health and safety is maintained in the workplace.
Question 21
Complete
Mark 1.00 out of 1.00
Question text

Is an employee required by law to participate in WHS practices? What can happen if

they don’t?

Yes. An employee is required by law to participate in WHS practices. If employees do

not follow their duties and responsibilities, they can be fired, suspended, jailed, or
prosecuted.  It will also increase the risk of injury and illness to themselves and to
others around them.
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yes, employees need to participate in WHS practices. 
an accident might occur and they could found not following law and held liable in the
event of legal proceedings.  
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The WHS Act requires employers to provide such training to employees as is necessary
to enable them to perform their work in a manner that is safe and without risks to
health. 
If an employee is not following a safe work practice correctly, or is not following them at
all, they must obey a supervisor or manager’s request to comply with the organisation’s
health and safety policies and procedures. If an employee does not comply with a safety
direction, and an accident occurs, they could be found to be negligent and held liable in
the event of legal proceedings.
Question 22
Complete
Mark 1.00 out of 1.00

Question text

Discuss the potential consequences to the employee for not following WHS policies and
procedures.

1. It increases the risk of injury and illness to yourself and

others.
 2. fines and penalties.
3. prosecution 
4. jail

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they can be personally fined, prosecuted or even sent to jail if they don not follow the WHS
policies and procedures.

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Increase risk of injury and illness to you and others. 
 You or the business could be fined or prosecuted. 
 You or others in the organisation could be imprisoned. 
 The business could suffer financially from loss of reputation, loss of business and the
impact of a workplace accident on production and workers.
Question 23
Complete
Mark 1.00 out of 1.00

Question text

Discuss the potential consequences to others (employer, supervisor, team leader,

manager) and the business for not following WHS policies and procedures.

1. fines
2. prosecution
3. jail 
4. loss of reputation
5. loss of business 

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others ( employer, supervisor or manager) will be fined, prosecuted and sent to jail if
they do not follow WHS policies and procedures.
the business will also penalised with heavy monetary fines and it can loss its
reputation. 
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 Others
Others in the business can also be fined, prosecuted and imprisoned for not complying
with health and safety legislation and regulations. This includes the person conducting a
business undertaking or employer, team leaders, supervisors, self-employed persons,
individual business owners and officers in a corporation or association
The business 
The business, corporation or unincorporated association can also be penalised with
heavy monetary fines. In addition, it can suffer financially from loss of reputation, loss of
business and the impact of a workplace accident on production and their workers.
Question 24
Complete
Mark 1.00 out of 1.00

Question text

List four ways you can make current work health and safety information readily
accessible to staff.

1. ask questions
2. listen carefully and give your staff full attention.
3. held meetings
4. post on walls about safety information. 

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[Link] WHS as the part of the establishments induction procedures.
[Link] participation in WHS consultative practices.
[Link] safety posters and signs and safe operating procedure near equipment and
machines that are risky.
[Link] WHS training and ensure they have up to date skills and knowledge.

Question 25
Complete
Marked out of 1.00

Question text

List four WHS policies or procedures commonly used by organisations to manage work
health, safety and security.
The four WHS policies or procedures commonly used by organizations to
manage work health, safety, and security are listed below:
1. Accidents, first aid, and physical and mental ill-health.
2. Providing facilities, equipment, resources, and services
to enable employees to perform their job securely.
3. Reporting on WHS performance targets at the
organizational, divisional, and departmental levels.
4. Advancing the physical and mental healthin the work
environment.
///////////
1. providing facilities, equipment, services to motivate staffs to perform their job
securely.
[Link], first aid, physical and mental ill-health.
[Link] physical and mental wellbeing in the work place.
[Link] sure that staffs are suitably, prepared and taught nearby WHS in accordance
with position responsibility and duties including individual commitments to individual
wellbeing.
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WHS consultation policies and procedures. 
 Emergency and evacuation procedures.
 Handling, transportation and storage of chemicals and hazardous substances. 
 Incident and accident reporting. 
 Hazard identification and reporting. 
 Risk assessment, risk control and reporting procedures.
Comments

Comment:
should write down WHS policies or procedures like incident and accident reporting 

Question 26
Complete
Mark 1.00 out of 1.00
Question text

In the workplace, why is it important to maintain health, safety and security reports and
keep reporting up to date?

1. inaccurate and illegible information can potentially contribute

to future accidents, injury or security breaches.
2. health, safety, and security reports can be used as evidence
should legal action arise.
3. It can be used if medical experts need it as a follow-up
treatment. 
4. WorkCover authorities may need to refer to the reports.

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it is important to maintain health, safety and security reports to be sure that all staffs
follow the the policies and to ensure all the safety procedure is implemented correctly. 
to ensure all the record may be needed for future use.
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The advantage of maintaining health, safety and security reports is that management
can use them to identify hazards, trends in accidents, injuries and security breaches
and the effectiveness of control measures
Question 27
Complete
Mark 1.00 out of 1.00

Question text

What informal methods are used in your workplace or training environment for WHS
consultation?

1. training on the spot when employees are working.

2. Face-to-face discussions.
3. Suggestion box used by staff to report issues of concern.

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[Link]-shift meetings.
[Link] to face discussion.
[Link] observation.
[Link] feedback and suggestions.
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When conducting or reviewing hazard identification and risk assessments. 
 When making decisions about actions to eliminate or control risks. 
 When introducing or altering procedures for monitoring workplace risks. 
 When introducing or altering facilities for the welfare of personnel.
 When any new information relating to health and safety risks becomes available.
Question 28
Complete
Marked out of 1.00

Question text

There have been two serious incidents and one near miss in the same week when
using the new bakers oven in the patisserie kitchen. What would you do to consult on
and address this issue?

I should report it to my supervisor. I should fill incident report form and provide details.
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firstly, i will help the injured person and ensure safety. then i will record it in the register
of wounds and inform my supervisor.
for near miss incident in the workplace, i will report it to my supervisor immediately. i will
record all the details of the incident with pictures if place where it happened. 

Comments

Comment:
should be more detail like formal trining how to use oven 

Question 29
Complete
Marked out of 1.00

Question text

You have noticed that the apprentice chef is still having difficulty following the burn
prevention safety procedures. What are two things you can do to ensure they follow
these procedures?
The two things I can do to ensure they follow these procedures are following
below:

1. By making the system effectively open. 

2. By assisting them with understanding why they consume
the anticipation safety method is significant.

////////////////

1. by making them understand why the burn prevention safety procedure is important.
2. by making the system effectively open.
///////////////
Provide him with one-on-one training in the kitchen. 
 Coach him on the correct procedures. 
 Ask the chef in charge to enforce the procedures
Comments

Comment:
 need to be specific like one on one training 

Question 30
Complete
Mark 1.00 out of 1.00

Question text

List four situations when you must coordinate scheduled hazard identification activities
in your workplace.

 dealing with customers who might be intoxicated, violent, or

deranged.
 emergency situations such as fire or bomb threats.
 pests such as rats and mice.
 stocks such as dangerous goods that require special
handling, storage, or disposal.

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1. when there is a risk that have been recognized.

[Link] the event that the task have never been finished.
[Link] there is adjustment in the workplace.
[Link] incidents, close to misses or minor occasions and wounds.
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 When starting a new business or purchasing a business.
  When changing work practices, procedures or the work environment.
  When purchasing new or used equipment or using new substances. 
 When planning to improve productivity or reduce costs. 
 When new information about workplace risks becomes available.
Comments

Comment:
Automatic correction based on previous attempts

Question 31
Complete
Mark 1.00 out of 1.00

Question text

List three general work practice hazards common to most workplaces.

1. blocked fire exits.

2. poor manual handling techniques.
3. untrained staffs.
4. boxes poorly stacked in the storeroom. 

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[Link] and infections, plant and birds dropping.

[Link] on floor.
3. liquid like cleaning items, paints and acids.
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 Length of time spent at certain tasks and allocation of breaks.
 Rostering and shift allocation.
 Opening and closing procedures.
Comments

Comment:
Automatic correction based on previous attempts

Question 32
Complete
Mark 1.00 out of 1.00

Question text

List three security hazards.

1. theft and robbery

2. storage of cash, documents, and keys.
3. customers' behaviors such as aggressive, drunk, disorderly,
and disturbed customers. 

///////////////

[Link] hazard.
[Link] and falls.
[Link].
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 Storage of cash, documents and keys. 
 Theft and robbery. 
 Customer behaviour, such as aggressive, drunk, disorderly and disturbed customers.
Question 33
Complete
Mark 1.00 out of 1.00

Question text

List three psychosocial hazards.

 1. bullying and harassment
2. shift work, fatigue
3. working alone

///////////////

[Link]
[Link]
[Link]
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 Bullying and harassment. 
 Customer aggression.
 Shift work, fatigue. 
 Working alone. 
 Work-related mental stress.
Question 34
Complete
Mark 1.00 out of 1.00

Question text

You have identified two new risks in your workplace. What process should you
undertake now and what will this process tell you?

I should report the issue to my supervisor or higher-level staff after identifying new risks
in your workplace. Then I should assist the supervisor to conduct risk assessments and
find solutions. 
This process tells me that after identifying the issue I should report it to the higher
authority at first then conduct a risk assessment. 
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risks can be of many types. followings methods can be used by identifying the type of
risk.
[Link]- this process tells us repair the item causing hazard.
[Link]- this tells us to replace the hazard with something that posses less risks.
[Link]- this tells us to put barriers around the hazard.
[Link]- this tells us to change the layout or design to make it safer for people. 

Question 35
Complete
Mark 1.00 out of 1.00

Question text

When you start a new job one of the main components, other than learning about your
job role, is to learn what the WHS policies and procedures are. When should this be
done and why is it important?

When starting a new job, other than learning about the job role, it is important to learn
the WHS policies and procedures because it helps to reduce illnesses and injuries
in the working environment. It should be done on the first day of his job. 
//////////////
i should learn the WHS policies before starting my job .
it is important because it helps me to prevent from potential risks, gives me information
about workplace and [Link] helps me to know about accidents, first aid , physical
and mental illness. it will help me to know my duties and responsibility. 

Question 36
Complete
Mark 1.00 out of 1.00

Question text

You are a first aid officer at your workplace but you want to get more involved in
developing and re-evaluating policies, procedures and work practices and advise on
health and safety training in the workplace. What role can you take on to help you
achieve this?
I can explain to workers about the provision of first aid in the workplace and ask them to
get get more involved in developing and re-evaluating policies, procedures, and work
practices.
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at first i will keep record of all the accidents or injury that have occured. i will see all the policies
and procedure that is implemented. i will research about what can be done to minimize such
accident or injury . if there is any thing lacking in implemented policies , i will mention them with
solutions that can be done . lastely, i will report all my research to my  manager and ask him or
her to take my advice. 
Question 37
Complete
Marked out of 1.00

Question text

A serious risk has been identified with the storage scaffolding in the main warehouse.
Your manager and the business owner are not around. Who, by law, can direct work to
cease in this situation?

The safety representative of the workplace can direct work to cease in this

situation
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the safety representative or in-charge of the warehouse can direct work to cease in tis situation.

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Depending on the establishment’s policy, your level of authority and the situation, you
may be able to resolve the problem yourself. Or you may need to refer the issue to a
designated person or the health and safety committee. In the latter case, ensure that
the matter is documented and followed through promptly.
Comments

Comment:
should be to point like Health and safety representative 

Question 38
Complete
Mark 1.00 out of 1.00

Question text
List five examples of the type of WHS information that you must provide to staff in your
workplace.

1. Food hygiene and food handling procedures.

2. safety and security policies and procedures.
3. legal obligations and the ramifications of failure to comply.
4. use of hazard identification reporting documents and risk
assessment templates.
5. specific risk control measures relevant to the workplace. 

//////////////

1. safe handling and use of substances.

[Link], first aid , physical and mental health illness.
[Link] plant and equipment.
[Link] and induction records.
[Link] of injuries.
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Safety and security policies and procedures. 
 Legal obligations and the ramifications of failure to comply. 
 Roles and responsibilities of employers and employees in WHS management
practices. 
 Consultative arrangements for WHS. 
 Use of hazard identification reporting documents and risk assessment templates. 
 Specific risk control measures relevant to the workplace. 
 Specific regulations and codes of practice
Question 39
Complete
Mark 1.00 out of 1.00

Question text

Why is it important to consult with staff about health, safety and security issues?
Consulting with staff about health, safety, and security issues gives the staff access to
established policies and procedures. It helps the staff to understand the safety and
security measures. It helps to reduce potential illnesses and injuries in the workplace.
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it is important to consult with staffs about health , safety and security issues because they might
be more familiar about the risks, accidents and injuries , illness and some of them may have
faced such hazards . so they can also suggest some solution about what can be done to
minimize such hazards.

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Consultation with team members is essential to ensure they understand what’s required
of them, and are committed to achieving optimum health, safety and security goals set
by the organisation
Question 40
Complete
Mark 1.00 out of 1.00

Question text

Why should you, as an employee, respond promptly when a safety or security issue is
brought to your attention? List three reasons.

1. It helps in creating practical and compelling methods of

securing workers.
2. It resolves the matter efficiently and effectively.
3. Reassures your customers.

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1. to solve the issue efficiently.

[Link] boost performance.
[Link] reassurance the customers.
Question 41
Complete
Mark 1.00 out of 1.00
Question text

List five situations when you are legally required to take a systematic approach to WHS
consultation.

1. before the premises are used for the first time.

2. Before and during the installation or alteration of any plant.
3. when making decisions about actions to eliminate or control
risks.
4. when introducing or altering procedures for monitoring
workplace risks.
5. when introducing or altering facilities for the welfare of
personnel. 

/////////////

1. when there is requirement for the identification of hazards.

[Link] resolving on choices about what facilities are required.
[Link] proposing changes that may influence of wellbeing or security of our staffs.
4. when evaluating chances.
[Link] concluding how to minimize risk.
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Before the premises are used for the first time. 
 Before and during the installation or alteration of any plant. 
 When making initial and ongoing decisions on how best to consult with personnel. 
When proposing to make changes to the premises, equipment materials and systems of
work. 
 When conducting or reviewing hazard identification and risk assessments. 
 When making decisions about actions to eliminate or control risks.
Question 42
Complete
Mark 1.00 out of 1.00

Question text
Read Killian’s story. ‘I recently joined a new workplace and, because I was a certified
first aider, they asked me to be the health and safety representative (HSR) as the
previous HSR had just left. On the second day the evacuation alarms went off. I ran to
grab the first aid kit and start the evacuation, but the first aid kits didn’t exist and there
were no obvious evacuation plans.’
Explain what is wrong with this scenario.

In this scenario, it seems like the new workplace doesn't have an emergency response
plan or disaster preparation plan. They were not preprepared for the risks they might
face in the future. This is against the law. They are risking the employee's health and
safety. They should make an emergency response plan to ensure employee's safety.
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in this situation, there in no any emergency response plan in the workplace. they were
not aware about the dangers that they may face in the future and do not have any
emergency action plan too.
this is against the law. they should make a crisis reaction plan or calamity arrangement
intend to guarantee staffs security.
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Question 43
Complete
Mark 1.00 out of 1.00

Question text

When there is an update to WHS requirements, whose responsibility is it to ensure

everyone in the workplace is trained and updated with the changes?

It is the employer's responsibility to ensure everyone in the workplace is trained and
updated with the changes.
//////////////
it is a responsibility of employer.

Question 44
Complete
Mark 1.00 out of 1.00
Question text

Look at the areas in the workplace where we require procedures to ensure the health
and safety of our staff and customers. List two procedures common to service-
orientated businesses for each area.

Workplace health and

Procedures
safety

1. procedures for end of  shift balance

2. procedures for skimming cash registers.
Cash handling

1.  procedures for lifting and carrying items.

2. procedures for the safe use of mechanical aids/ladders. 
Manual handling.

1. procedures for the safe use of personal protective

equipment.
Personal protective 2. procedures for the cleaning and storage of personal
equipment protective equipment.

1. procedures for the storage of chemicals.

2. procedures for the use and disposal of chemicals. 
Chemicals

1. procedures for conflict management.

2. procedures for dealing with intoxicated guests or problem
gamblers. 
Issue resolution
 1. procedures for handling disruptive or intoxicated
customers.
Security 2.  procedures for VIP and special event areas.

///////////////
Workplace health and
Procedures
safety

 [Link] of shift balance

Cash handling [Link] of float

 1. lifting
Manual handling 2. carrying items

 [Link]  safe use

Personal protective
[Link] and storage of equipment.
equipment

 1. for dispensing

Chemicals 2. use and disposal of chemicals and other dangerous
substances

 [Link] management
Issue resolution 2. stress handling

 [Link] intoxicated customers.

Security 2. handling theft of valuables
Question 45
Complete
Mark 1.00 out of 1.00

Question text

Risk controls are the steps you plan to take to eliminate or minimise the risk. Look at
these risk situations. How would you control these risks? 

Risk Risk control

Bottle of cleaning chemical   clean the spit immediately and remove it

completely. Sanitize the area.
spilt at doorway to restaurant.
Customers are entering.

The fumes from the cleaning  open the windows. use freshness sprays. run the
fans.
chemicals used are causing
headaches and nausea for
staff.

The trolley for moving large  repair the trolley before use. Use another method
to lift the boxes or find a new trolley.
boxes has a dodgy wheel that
causes it to break suddenly
and we lose the load.

/////////////
Risk Risk control

Bottle of cleaning chemical  clean the doorway immediately wearing gloves

spilt at doorway to restaurant. and protective safety glasses.
Customers are entering.

The fumes from the cleaning  open window and run bathroom and kitchen
chemicals used are causing exhaust fans.
headaches and nausea for
staff.
The trolley for moving large  repair the trolley or buy the new one to carry
boxes has a dodgy wheel that boxes.
causes it to break suddenly
and we lose the load.

Question 46
Complete
Mark 1.00 out of 1.00

Question text

A code of practice or compliance code provides practical guidance and advice on how
to achieve the standard of health, safety and welfare required by the act and
regulations. List two codes of practice that exist in your workplace or training
environment. 

1. Manage Work Health and Safety Risks.

2. How to Manage and Control Asbestos in the Workplace.
//////////////
1. overseeing noise and preventing hearing loss.
[Link] work health and safety risks.
/////////////////////////
Company's values.
  Employee behaviors.
  Dress code.
Question 47
Complete
Mark 1.00 out of 1.00

Question text

This is an excerpt from a hazard report. How are hazards reported in your workplace or
training environment?
 Corrective action
Item Y/N Comment
taken

Shelves Stock is poorly stacked Staff on shift alerted.

on storeroom shelf. Stock temporarily
 Clean Y
There is too much adjusted to minimise
 Neatly N
stacked excess stock, and it is short-term risk.
 No sign of Y stacked too high. Risk assessment
pests or
rodents Risk of stock falling and completed.
injuring staff member.

The hazards are reported formally. A written report is submitted to the higher-level staff. 
The following is an example of such a form.

 Name:
 Location:
 Date:
 Equipment:
 Description of the hazard:
 Suggested corrective action:
 Signature:
 Supervisor's remarks:
 corrective action is taken:
 Signature of supervisor:

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hazard is reported by filling the simple form available at bulletin boards a. following as
an example of such form:
name, location, date, equipment, description of hazard, suggested corrective action,
signature, supervisors remarks, corrective action is taken ;;
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Question 48
Complete
Mark 1.00 out of 1.00

Question text

There are many risk assessment tools and templates available. They are all very similar
in design. List the nine components of a risk assessment template.

1. Date of assessment.
2. name of person completing assessment.
3. Department/work area/task assessed.
4. hazards identified.
5. potential harm or consequences.
6. level of risks
7. risk controls
8. person responsible for the action
9. date completed. 

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[Link] the scope of your data

[Link] collection and storage method.
[Link] security measures in a place.
[Link] of potential threats and vulnerabilities.
[Link] the likelihood of data breach.
[Link] the potential impact of data breach
[Link] the level of risk
[Link] your documentation
[Link] review and update.
//////////////////
Date of assessment 
 Name of person completing assessment 
 Department/work area/task assessed
  Hazards identified 
 Potential harm or consequences 
 Level of risk 
 Risk controls
  Person responsible for action  Date completed
Question 49
Complete
Mark 1.00 out of 1.00

Question text

One of the components of the risk assessment template is ‘Level of risk’. This is a three-
step process. What are the three steps and why is it important to determine the level of
risk?

1. risk identification
2. risk assessment
3. calculating risk level.

It is important to determine the level of risk because it helps to determine:

1. how likely it is that someone may be exposed to the hazards

and the probability that an incident or injury will occur.
2. how severe a potential injury or illness could be. 
3. using the risks priority task, match the severity and likelihood
of exposure to determine the hazard's overall risk level. 

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the three steps are
risk identification
risk assessment
calculating the risk
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The level of risk is determined by following 3 steps. 
Step 1: Determine how likely it is that someone may be exposed to the hazard and the
probability that an incident or injury will occur. 
Step 2: Determine how severe a potential injury or illness could be. 
Step 3: Using a risk priority chart, match the severity and likelihood of exposure to
determine the hazard’s overall risk level.
Question 50
Complete
Mark 1.00 out of 1.00

Question text

List six ways you can consult with staff and provide them the opportunity to contribute
their views on current and future work health and safety management practices.

1. informal meeting with notes.

2. Formal WHS representatives and committees.
3. Recording issues in a management diary. 
4. Regular staff meetings that involve WHS discussions.
5. Formal meetings with agendas, minutes, and action plans. 
6. WHS discussions with employees during the course of each
day.

/////////////////

[Link]
[Link] of letters and informative materials.
[Link] meeting of community or special interest group.
[Link]
[Link]
[Link] discussion
 /////////////////
 WHS discussions with employees during the course of each day. 
 A diary, whiteboard or suggestion box used by staff to report issues of concern. 
 Regular staff meetings that involve WHS discussions. 
 Special staff meetings or workshops to specifically address WHS issues. 
 Fact sheets to inform personnel about WHS rights and responsibilities. 
 Formal meetings with agendas, minutes and action plans. 
 Informal meetings with notes
Question 51
Complete
Marked out of 1.00

Question text

You recently opened a brand-new function centre. Prior to opening you and the WHS
representative completed a hazard identification and risk assessment of the premises.
You’ve been open a month now and you would like further input from staff about any
WHS issues that may have arisen. What consultation processes would you use to help
you do this? List three.

1. Share perspectives and information.

2. Converse with one another about health and security.
3. Consider what your workers say before you decide.

///////////////

1. seek and share view and information

2. talk to each other about health and safety.
[Link] what your staffs say before you make any decision.
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PCBUs (glossary) and employees is to take part in consultative processes to maintain,
improve and implement health and safety policies and procedures.
This is a collaborative process that involves sharing information about health and safety
and providing staff with the opportunity to contribute their views on current and future
work health and safety management practices. 
You can motivate staff to commit to health, safety and security by involving them in
decision making, problem-solving and goal-setting. 
Consultation with employees is essential to ensure they understand what’s required of
them, and are committed to achieving optimum health, safety and security goals set by
the organisation.
Comments

Comment:
need to specific like set up diary sent out surveys 

Question 52
Complete
Mark 1.00 out of 1.00

Question text

We are undergoing a major refurbishment of our kitchen and we have new equipment
being installed and other equipment being altered. What are the time requirements for
hazard identification when changes are made to the workplace? There are three.

1. Before designing a new process or procedure.

2. During the performance of new processes.
3. When implementing a new procedure.

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1. before designing new process or procedure.

[Link] purchasing and installing new machinery.
[Link] implementing new procedure.
////////////////
 During design and implementation
  Before tasks are done
  While tasks are being done
Comments

Comment:
Automatic correction based on previous attempts

Question 53
Complete
Mark 1.00 out of 1.00

Question text
There has been new information released regarding safety risks associated with the
combi steamer we installed a year ago. We don’t appear to have any issues. Do we
need to conduct another hazard identification process even though we completed one
when we installed the steamer? Why/why not?

Yes, we need to conduct another hazard identification process even though we

completed one when we installed the steamer to avoid risks and keep records. It helps
to keep a working environment safe. 
/////////////////
yes, because we need to conduct a hazard identification process before installing any new
machinery to avoid risks and keep records. it helps to maintain an effective workplace health
and safety management system.

////////////////////
Yes. We need to conduct another hazard identification process.
Consulting with other personnel is worthwhile as they may be aware of potential
dangers you haven't considered or processes you're unaware of. 
The employee assesses the potential harm or consequences based on the nature of
duties carried out in the combi steamer.
Question 54
Complete
Mark 1.00 out of 1.00

Question text

List five acceptable record keeping documents you may be required to complete or
maintain when reporting hazards and managing incidents, accidents and near misses.

1. Trining cation plans and WHS training records.

2. Hazard identification records.
3. Consultation records and diaries of meetings.
4. Risk assessment and risk control actions.
5. Accidents, illness, and injuries register. 

////////////////

1. accounts records
2. bank statement
3. legal document
4. permits and licenses
[Link] document
/////////////////
 Identified hazards (completed checklists, tools, templates). 
 Risk assessments (completed risk assessment tools, templates). 
 Additional tools used to assess risks. 
 Record of dates of consultation, completed assessments, implementation of controls
and assessment of controls. Evidence of consultation with relevant personnel.
  Proposals, business or strategic plans for controls
Question 55
Complete
Mark 1.00 out of 1.00

Question text

What records allow you to determine who has done what WHS training in kitchen
safety?
Preparing and enlistment records, Work wellbeing and wellbeing board meeting
minutes, Safety examination, and review reports allow you to sort out who has done
what WHS planning in kitchen safety.

/////////////////
training action plan and WHS training records allow us to determine who has done what WHS
training.
///////////////
The WHS Act requires employers to provide such training to employees as is necessary
to enable them to perform their work in a manner that is safe and without risks to
health. 
 Training for staff who are safety committee representatives or who have safety
responsibilities, for example, evacuation officers, wardens, staff designated to provide
first aid 
 Where a certain qualification is required to perform a job role, for example, food
safety, responsible service of alcohol. 
 Training staff in hazard identification, risk assessment and control. 
 Where records reveal accident or injury trends associated with specific job roles or
tasks. 
 Formal training programs in safe work practices. 
 Training in food handling techniques and food related hygiene
Question 56
Complete
Mark 1.00 out of 1.00

Question text

You want to continually monitor your kitchen WHS processes and make
recommendations for changes if required. Which reports will help you achieve this? List
four.

1. near miss or incident register.

2. equipment inspection and maintenance records.
3. Hazardous substances material safety data sheets.
4. .Accident and injuries register. 

////////////////

[Link] of meetings monitoring reports.

[Link] inspection and audit report.
[Link]  substances material data sheet.
4. register of hazardous substance.