No.Z-11025/61/2016-OE.
III
Ministry of External Affairs
Citizen/Client charter
…..
NAME OF DIVISION: -OVERSEAS EMPLOYMENT & PGE
Sl.N Description Officer responsible No. of working Documents required.
o. of Services (designation for days within
providing service which services
Landline/Email to be provided
1. Issue of Protector General of 30 WORKING Application should be submitted online through
Eligibility Emigrants. DAYS from emigrate.gov.in and routed through the Office of the
Letter to the Phone: 011-2687 the date of concerned Protector of Emigrants, along with following
Applicant 4250 receipt of documents:
Under Fax: 011 2419 7984 complete
Section Email:- documentation 1. Form- I duly signed and stamped by the
11(2)(b) of
[email protected] applicant.
the (The number of
Emigration Application may be days specified 2. Online payment/Demand Draft of Rs.25,000/-
Act, 1983 submitted online on to provide in favour of PAO, MEA, New Delhi as processing fee
the emigrate.gov.in services is for the application under Rule 7(2) of the Emigration
and routed through subject to Act 1983.
the Office of the availability of
concerned Protector documents 3. The Passport-Size photographs of
of Emigrants complete in all Proprietor/Managing Partner/Managing Director of the
respect. Time Proprietorship/ Firm/ Company self-attested.
limit is not
inclusive of 4. Statement showing the Name/Age and
time consumed Residential address of Proprietor/All Partners/All
in any directors of the along with designation and business
additional activities undertaken during the last five years.
information
required for the 5. Specimen signature of the Proprietor/Managing
submission of Partner/Managing Director self-attested
rectified/deficie
nt documents)
6. Copy of the applicant’s Bachelor Degree or two
years Diploma or equivalent from a recognized
university or institute as per rule 7(2)(i) of the
Emigration Act 1983 duly verified by
University/Institute concerned.
7. A statement showing the Assets and Liabilities
of the proprietor, if the applicant is sole proprietor, and
of the managing partners or the managing director if the
applicant is a firm or a company as the case may be
duly verified by a chartered accountant having a
certificate of practice under the Chartered Accountants
Act, 1949 (38 of 1949), showing the financial
soundness of the applicant, under Rule 7(2)(ii).
8.
(a) Resolution taken by all the partners authorizing
one of the partners to act as Managing Partner
and to sign papers on behalf of the firm
(b) Copy of partnership deed (which must provide
for recruitment of workers for overseas
employment) registered with the authority
concerned
(c) True extracts from the Registrar of Firm in
support of registration of the partnership deed
(d) A copy of the Balance Sheet as at the close of
the previous financial year.
(e) A copy of PAN Card of the
agency/firm/company and Prop/Managing
Director/Managing Partner/Directors/Partners.
(f) Copies of Income tax returns of last 3 years under
Rule 7(2)(iii) in respect of Proprietor, Firm,
Managing Partner, Managing Director, Company
9. An affidavit in Form-II executed by the applicant
before a Magistrate or Notary under Rule 7(2)(iv) of the
Emigration Act 1983.
10. Form- IV (Affidavit) duly signed and sworn in
before Metropolitan/Judicial Magistrate on each page in
respect of all the partners / directors.
11. In case of office premises owned by the applicant;
Copy of ownership deed/proof duly attested by
Notary/Magistrate
Or
In case where the office premises are on lease or on hire
(a) Copy of lease deed/agreement duly attested by
Magistrate. It is required to be for a period of 3 years
or at least for one year with a provision of extension,
(b) Latest rent receipt in original with revenue
stamp, and;
(c) Blue Print of the lay-out plan of the office
premises duly singed and stamped (with registration
number) by Government approved Architect and
countersigned by the applicant. The dimensions of the
rooms and total carpet are must clearly be indicated.
12. No Objection Certificate (in Form.III) from the
owner of office premises duly sworn in before
Metropolitan/Judicial Magistrate.
13. Copy of Certificate under the Shops and
Commercial Establishments Act, self-attested.
14. Valuation report of assets/investments etc. duly
signed and stamped by a Government approved valuer
(with registration number) along with documentary
proof against fixed assets/investment/liquid
assets/liabilities.
15. Net Worth Certificate from a registered CA
certifying Financial strength Bench Mark of Rs.42.0
lakh (Fixed Assets Rs.22 lakh plus Liquid Assets Rs.20
lakh) satisfied by the proprietor, partnership firm or the
private limited company providing following:
(a) Immovable Assets
(b) Liquid Assets
(c) Liability
(d) Net worth
16. Copy of latest Land Line telephone bill of the
Office premises self-attested.
17. Trade Testing Certificate (in original) from a Trade
Test Centre duly approved by the central or state
governments and must be signed and stamped by the
Director of the Centre indicating the items /skill being
tested at the centre and photographs thereof
18. Experience in recruitment of manpower for
Overseas Employment
(a) Names of countries where the applicant proposes to
concentrate
(b) Number of workers proposed to be deployed
annually
(c) Plans for market development
19. Police Verification Report in respect of both the
office premises of the applicant agency and the
residence of the Proprietor/Managing Partner/Managing
Director/Partners of, Company
20. Inspection Report of office premises of the
applicant agency by the concerned Protector of
Emigrants.
2. Issue of Protector General 15 WORKING (i) Security in the form of Bank Guarantee for
Registration of Emigrants. DAYS from the Rs.50,00,000/- (Rupees Fifty Lakhs only) valid
Certificate to Phone: 011-2687 date of receipt for 8 years excluding a claim period of six
the Applicant 4250 of complete months, from any Nationalized Bank or
Under Section Fax: 011 2419 documentation Scheduled Commercial Bank within one month
11(4) of the 7984 (The number of from the date of issue of Eligibility Letter for
Emigration Act, Email:- days specified to taking further action in the matter as enumerated
1983
[email protected] provide services under Rule 8 of the Emigration Rules 1983.
is subject to
availability of Provided that any entity desirous of registering
documents as recruiting agent may do so with a reduced
complete in all security of rupees eight lakh also, such entity
respect. Time shall be permitted to recruit only 100 workers
limit is not during the period for which registration is
inclusive of time granted.
consumed in
any additional Provided further, that in the event of the
information recruitment of specified number getting
required for the completed, before the expiry of the certificate,
submission of the holder of the certificate may be permitted by
rectified/deficie the registering authority, to continue recruitment
nt documents) of additional workers in tranches of 100 workers
upto the date of expiry of the certificate, on
furnishing additional corresponding security of
rupees eight lakh per 100 additional workers.
(ii) Confirmation of Bank Guarantee to its
genuineness from concerned issuing Bank and
Regional Office of the issuing Bank.
Online application through www.emigrate.gov.in ,
3. Processing of Protector General 30 WORKING alongwith following supporting documents:-
Permit of Emigrants. DAYS from
application Phone: 011-2687 the date of 1. Online payment/Demand Draft of Rs. 2000/- in
submitted by the 4250 receipt of favour of Pay & Accounts Officer, Ministry of
Project Exporter Fax: 011 2419 complete External Affairs, New Delhi
and Foreign 7984 documentation
Employer for Email:- 2. Application Form VI & VII for a permit for
overseas
[email protected] (The number of recruitment of Indian workers under Rule 11of the
employment days specified to Emigration Act, 1983
Under Section provide services
17 of the is subject to 3. Memorandum of Association company having one
Emigration Act, availability of of the objectives to recruit the manpower for overseas
1983 documents employment abroad.
complete in all
respect. Time 4. Memorandum and Articles of Association of the
limit is not company
inclusive of time
consumed in 5. Contract Agreement between the Project Exporter
any additional and Foreign Employer duly verified by the Embassy of
information India in concerned country (in case Libya, Kuwait
required for the Afghanistan and Malaysia).
submission of
rectified/deficie 6. Detail of the salary structure (as per the Minimum
nt documents) wages applicable in the concerned country)
7. Bank Guarantee of Rs. 10,000/ for every person
intended to recruited subject to a minimum of Rs.
1,00,000/- and maximum of Rs. 20,00,000/-
8. Model of employment contract/Period of contract
still valid under “Clause 2-Length of Agreement unless
terminated as per Clause 10 of the agreement
Sl.No Description of Officer No. of working Documents required.
. Services responsible/(des days within
ignation for which services
providing to be provided
service
Landline/Email
4 Processing of Protector of 3 Working Day Online application through www.emigrate.gov.in ,
Emigration Emigrants. alongwith following supporting documents:-
Clearances Details available RAs, Emigrants
Under Section on and Foreign (i) Bank Challan/online payment of Rs.200
22 of the http://emigrate.g Employers are
Emigration Act, ov.in/ext/static/P advised that the (ii) Passport Copy (Valid at least for six
1983- oEsOfficeDetails. EC should be months)
pdf applied with at (iii) Valid visa copy (in case of direct
least 15 working recruitment attestation of Indian Mission
days of visa is required)
validity (iv) Employment Contract duly signed by
foreign employer, RA and Emigrant copy
remaining or
(in case of direct recruitment attestation
preferably as of Indian Mission is required)
soon as the visa (v) Pravasi Bhartiya Bima Policy
is issued for the (vi) Photo of emigrants
emigrant.
The number of days specified to provide services is subject to availability of documents
complete in all respect. Time limit is not inclusive of time consumed in any additional
information required for the submission of rectified/deficient documents
Grievance Redressal: Grievances related to Overseas Employment can also be lodged directly by
emigrants/relatives or through the Pravasi Bharatiya Sahayata Kendra, Delhi (PBSK) which is linked to e-
Migrate portal. The toll free number for lodging grievances is 1800 11 3090 or 91 11 40503090/26885021
(chargeable) or [email protected]. Walk-in facilities for lodging grievances are also available at Delhi,
Kochi, Hyderabad, Chennai and Lucknow located at respective office of Protector of Emigrants (PoEs).
These grievances are settled by respective jurisdictional Protectors of Emigrants (PoEs) as per laid down
procedures.
For Frequently Asked Questions (FAQ), please refer:-
http://emigrate.gov.in/ext/faqAction.action#EmigQ1
