Owners Manual

165 Series
Water Softener
Table of Contents READ THIS MANUAL FIRST
HOW YOUR WATER CONDITIONER WORKS
SPECIFICATION / SYSTEM DIMENSIONS
HOW A WATER SOFTENER WORKS / BRINE TANK DIMENSIONS
4
5
6
7
UNPACKING / INSPECTION OF TWIN TANK MODEL 8
BEFORE INSTALLATION 11
INSTALLATION STEPS / PREPARATIONS 13
STARTUP INSTRUCTIONS 17
SYSTEM CHECK LIST / / DURING REGENERATION / PLUMBING SYSTEM CLEAN-UP 19
WATER BYPASS / OPERATING CONDITIONS / WATER SOFTENER SANITIZATION 20
MAINTENANCE INSTRUCTIONS 21
SERVICING 165 VALVE 24
CLEAN INJECTOR ASSEMBLY / PISTON AND/OR BRINE VALVE ASSEMBLY REPLACEMENT 25
REPLACE METER ASSEMBLY / REPLACE MOTOR 26
REPLACE DRAIN LINE FLOW CONTROL / REPLACING PCBS 27
PARTS BREAKDOWN 28
MASTER PROGRAMMING 32
WARRANTY 36

3
READ THIS MANUAL FIRST
s Read this manual thoroughly to become familiar with the device and its capabilities before installing or operating your Water Softener. Failure to follow instructions in this
manual could result in personal injury or property damage. This manual will also help you to get the most out of your Softener.
s This system and its installation must comply with state and local regulations. Check with your local public works department for plumbing and sanitation codes. In the
event the codes conflict with any content in this manual the local codes should be followed. For installations in Massachusetts, Massachusetts Plumbing Code 248 CMR
shall be adhered to. Consult your licensed plumber for installation of this system.
s This water Softener is designed to operate on pressures of 30 psi to 125 psi. If the water pressure is higher than the maximum use a pressure reducing valve in the water
supply line to the Softener.
s This unit is capable of operating at temperatures between 40°F and 110°F (4°C - 43°C). Do not use this water Softener on hot water supplies.
s Do not install this unit where it may be exposed to wet weather, direct sunlight, or temperatures outside of the range specified above.
s Avoid pinched o-rings during installation by applying (provided with install kit) NSF certified lubricant to all seals.
s Softeners are commonly exposed to high levels of iron, manganese, sulfur, and sediments. Damage to pistons, seals, and or spacers within the control valve are not
covered in this warranty due to the harsh environment.
s It is recommended to regularly inspect and service the control valve on an annual basis. Cleaning and or replacement of piston, seals, and or spacers may be necessary
depending on how harsh the conditions are. An Annual Maintenance kit (Part # 60010307) is available for this purpose
s Do not use water that is microbiologically unsafe without adequate disinfection before or after this system.
s This publication is based on information available when approved for printing. Continuing design refinement could cause changes that may not be included in this
publication. Canature WaterGroup™ reserves the right to change the specifications referred to in this literature at any time, without prior notice.

Safety Messages
Watch for the following safety messages in this manual:

NOTE: used to emphasize installation, operation or maintenance information which is important but does not
present a hazard.

Example: NOTE: Check and comply with you state and local codes. You must follow these guidelines.

CAUTION: used when failure to follow directions could result in damage to equipment or property.
Example:

CAUTION! Disassembly while under pressure can result in flooding.

WARNING: used to indicate a hazard which could cause injury or death if ignored.
Example:
WARNING! ELECTRICAL SHOCK HAZARD! UNPLUG THE UNIT BEFORE REMOVING THE COVER OR ACCESSING
ANY INTERNAL CONTROL PARTS

4
 NOTE: Do not remove or destroy the serial number. It must be referenced on
request for warranty repair or replacement
HOW YOUR WATER CONDITIONER WORKS
Why Water Gets Hard And How It Is Softened
All of the fresh water in the world originally falls as rain, snow, or sleet. Surface water is drawn upward by the sun, forming clouds. Then, nearly pure and soft as it starts to fall,
it begins to collect impurities as it passes through smog and dust-laden atmosphere. And as it seeps through soil and rocks it gathers hardness, rust, acid, unpleasant tastes and
odors.

Water hardness is caused primarily by limestone dissolved from the earth by rainwater. Because of this, in earlier times people who wanted soft water collected rainwater from
roofs in rain barrels and cisterns before it picked up hardness from the earth.

Some localities have corrosive water. A softener cannot correct this problem and so its printed warranty disclaims liability for corrosion of plumbing lines, fixtures or appliances.

Iron is a common water problem. The chemical/physical nature of iron found in natural water supplies is exhibited in four general types:

1. Dissolved Iron—Also called ferrous or “clear water” iron. This type of iron can be removed from the water by the same ion exchange principle that removes the
hardness elements, calcium and magnesium. Dissolved iron is soluble in water and is detected by taking a sample of the water to be treated in a clear glass. The
water in the glass is initially clear, but on standing exposed to the air, it may gradually turn cloudy or colored as it oxidizes.
2. Particulate Iron—Also called ferric or colloidal iron. This type of iron is an undissolved particle of iron. A softener will remove larger particles, but they may not be
washed out in regeneration effectively and will eventually foul the ion exchange resin. A filtering treatment will be required to remove this type of iron.
3. Organic Bound Iron—This type of iron is strongly attached to an organic compound in the water. The ion exchange process alone cannot break this attachment
and the softener will not remove this type of iron.
4. Bacterial Iron—This type of iron is protected inside a bacteria cell. Like the organic bound iron, it is not removed bya water softener.

When using a softener to remove both hardness and dissolved iron it is important that it regenerates more frequently than ordinarily would be calculated for hardness removal
alone. Although many factors and formulas have been used to determine this frequency, it is recommended that the softener be regenerated when it has reached 50–75% of the
calculated hardness alone capacity. This will minimize the potential for bed fouling.

If you are operating a water softener on clear water iron, regular resin bed cleaning is needed to keep the bed from coating with iron. Even when operating a softener on water
with less than the maximum of dissolved iron, regular cleanings should be performed. Clean every six months or more often if iron appears in your conditioned water supply. Use
resin bed cleaning compounds carefully following the directions on the container.

CAUTION! Do not use where the water is microbiologically unsafe or with water of unknown quality
without adequate disinfection before or after the unit.

5
SPECIFICATION
Capacity Grains Flow Rate
Brine Tank / Shipping
@ 6 lbs/cu Mineral Resin Salt Cap
Model @ 10 lbs/ @ 3 lbs/ Service Backwash Tank Size Cu. Ft. Cabinet Size Lbs Weight
ft (Factory Inches Lbs
cu ft cu ft USGPM USGPM
Setting)
165-150 39,750 33,000 21,000 12.0 2.4 10 x 54 1.50 18.1 x 34.5 300 133

Working Temperature = 34-110°F (1-43°C) •  At the stated service flow rates, the pressure drop without obligation to change previously manufactured
(Do not subject the unit to freezing temperatures) through these devices will not exceed 15 psig. products or to note the change.
Working Pressure = 30-125 PSIG (137-861 kPa) •  Changing salt settings from factory setting may * Do not use water that is microbiologically unsafe
Voltage = 120V / 60 Hz require changing injector sizes to achieve stated without adequate disinfection before or after the
Pipe Size = 3/4” or 1” capacities system.
•  The manufacturer reserves the right to make product * Iron content must not exceed 1 ppm. Beyond 1 ppm
improvements which may deviate from the an iron softener must be used. Periodic media
specifications and descriptions stated herein, cleaning is required by Pro-Res Cleaner is iron level
exceed 0.3 ppm

SYSTEM DIMENSIONS
Models A (Inches) B (Inches) C (Inches)
150 63” 10" 15” C

6
B
HOW A WATER SOFTENER WORKS
Water softeners remove hardness in the water by exchanging particles in the water, or ions. They remove hard ions the calcium and magnesium in the water by trading it
for sodium ions producing soft water. Unlike the calcium and magnesium, sodium stays dissolved in water and does not form a scale. Sodium also does not interfere with
the cleaning action of soaps. The sodium is released by a charged resin contained in the softener, this resin also traps the calcium and magnesium ions. Eventually this resin
releases all of its sodium and has filled up with other ions, so it then must be regenerated. Regeneration is accomplished by washing the resin with a salt saturated brine
solution that removes the calcium and magnesium while replenishing the sodium. This is why the softener requires a brine tank and salt. The water softener can run for days
before running out of sodium, and when it does, the sodium is replenished in only a matter of a few hours

BRINE TANK DIMENSIONS

Model Color Liquid Volume Tank Dimensions 5 Pack Carton Salt Capacity
(inches) Dimensions (inches)
US Gal Liters LxWxH LxWxH Lbs Kg
Brine Tanks
BTS-100 Vanilla 25.0 94.5 15.0 x 15.0 x 34.7 16.6 x 16.7 x 61 230.0 104.1
BTS-100 Black 25.0 94.5 15.0 x 15.0 x 34.7 16.6 x 16.7 x 61 230.0 104.1
BTS-100 Blue 25.0 94.5 15.0 x 15.0 x 34.7 16.6 x 16.7 x 61 230.0 104.1
* All brine tanks come with salt grid, safety float and brine well

BTS 100

7
UNPACKING / INSPECTION OF TWIN TANK MODEL
Be sure to check the entire unit for any shipping damage or parts loss. Also note damage to the shipping cartons. Contact the transportation company for all damage and loss
claims. The manufacturer is not responsible for damages in transit.
Small parts, needed to install the Softener, are in a parts box. To avoid loss of the small parts, keep them in the parts bag until you are ready to use them.

What is included in the box? 1. Control Valve

There are 5 Red clips.
For Model 15, you will expect the following: Please check to make
sure you have all of
1. Control Valve them.
2. Tank
3. Parts Box
4. Owners Manual
5. Drain Hose & Clamp (Not included in some brands)
6. Brine Tank Assembly

3. Parts Box Bypass Tool

2 X 3/4”
Elbow
Grease Adapter
Packet 2. Tank

2X 1”
Straight
Adapter

Distributor
Tube Inside
the Tank
Upper Basket

Transformer Media Inside

the Tank.
Media Type
will depend
on what
models were
purchased

6. Brine Tank Assembly (Round Brine Tank Shown))

Brine Tank Brine Tank

(Round or Tubing
Square)

8
Brine Well/
Safety Float

Grid Legs (3 for

Round and 4 for
Square)
Grid (Round or Square) Brine Tank Lid
For Models 30 and 40 the media and Control Valve is packaged separately in carton and bags
What is included with 30 and 40 models?
2. Control Valve
1. Tank (Models 30 and 40 will get an Adapter and Oring attached to the tank) There are 5 Red clips.
2. Control Valve with Parts Box Please check to make
3. Media Boxes (Qty 3 for 30 and Qty 4 for 40) sure you have all of
4. Drain Line and Hose Clamp (Not Included with some models)) them.
5. Brine Tank Assembly

Models 30, 40 will get

Adaptor and Oring
Shown

2. Parts Box Bypass Tool

2 X 3/4”
Elbow
Grease Adapter 1. Tank
Packet

2X 1”
Straight
Adapter Distributor
Tube Inside
the Tank

Upper Basket
Media Inside
Transformer the Tank.
Media Type
will depend
on what
models were
purchased

5. Brine Tank Assembly

Brine Tank Brine Tank

(Round or Tubing
Square)

9
Brine Well/
Safety Float

Grid Legs (3 for

Round and 4 for
Square) 3. Media Box
(Qty depends
Grid (Round or Square) Brine Tank Lid on Models)
Check Valve Type and Valve Serial #
Check to make sure the valve type is what you ordered. The serial # label on the left will show 1650 (DF) for downflow valve and 1650 (UF) for Upflow valve The right Sticker
shows the serial # of the control valve. The middle Sticker is dataplate which provides information of Serial # and Date of Manufacture of complete system. Both Serial # labels
are important for troubleshooting.

Complete System Serial #

Valve Serial #

Valve Serial #:
(22018448W): Part #

(L)Year : ’’ M’’ stand for 2016 year,’’ L’’ stand for 2015, ’’K’’ stand for 2014, ’’J’’
stand for 2013

Part # Year Month Date Batch # (7)Month: 1 (Jan) 2(Feb) 3(Mar) 4(April) 5(May) 6(June) 7(July)
8(Aug) 9(Sep) A(Oct) B(Nov) C(Dec)

(3)Date: 1 2 3 4 5 6 7 8 9 A(10) B(11) C(12) D(13) E(14) F(15) G(16)

H(17) I(18) J(19) K(20) L(21) M(22) N(23) O(24) P(25) Q(26) R(27) S(28)
T(29) U(30) V(31)

10
(0001): Batch code
BEFORE INSTALLATION
Contact your local distributor to use Canature WaterGroup™ laboratory for complete water analysis free of cost and no obligation to you.
The laboratory addresses can be found on the front page of the manual.
Check your water hardness. Use test strips (Part # 2793828-20) to get an estimation of water hardness and contact your local distributor to use
Canature WaterGroup laboratory for complete water analysis free of cost and no obligation to you.

All government codes and regulations governing the installation of these devices
must be observed.

If the ground from the electrical panel or breaker box to the water meter or underground copper pipe is tied to the copper water lines and these lines are cut
during installation of the Noryl bypass valve and/or poly pipe, an approved grounding strap must be used between the two lines that have been cut in order
to maintain continuity. The length of the grounding strap will depend upon the number of units being installed and/or the amount of copper pipe being
replaced with plastic pipe. See below.

In all cases where metal pipe was originally used and is later interrupted by poly pipe or the Noryl
bypass valve or by physical separation, an approved ground clamp with no less than #6 copper
conductor must be used for continuity, to maintain proper metallic pipe bonding.

NOTE: Check your local electrical code for the 8QILOWHUHG:DWHU%\SDVV

/RRS&XW &DSSHG
*URXQG6WUDS5HTXLUHG%HFDXVH
RI%UHDNLQ&RQWLQXLW\
correct clamp.

)LOWHUHG:DWHU/LQHLQ+RPH

Figure 1 Hard
Filtered
Electrical Panel Water
Cold Soft Water

Hard Soft Water

Ground Strap

Raw Water
To Outdoors
Drain
Drain

Water Meter

11
Filter Softener Water Heater
Inspecting and Handling Your 165 Water Softener
Inspect the equipment for any shipping damage. If damaged, notify the transportation company and request a damage inspection. Damage to cartons should also be noted.
Handle the Softener unit with care. Damage can result if it is dropped or set on sharp, uneven projections on the floor.
Do not turn the Softener unit upside down.

NOTE: If a severe loss in water pressure is observed when the Softener unit is initially placed in ser-
vice, the Softener tank may have been laid on its side during transit. If this occurs, backwash
the Softener to “reclassify” the media.

Check Your Water Pressure and Pumping Rate

Two water system conditions must be checked carefully to avoid unsatisfactory operation or equipment damage:
1. Minimum water pressure required at the Softener tank inlet is 30 psi.
2. The pumping rate of your well pump must at least equal the required backwash flow rate of your model (see Specifications on Page 5 for backwash flow rates).
To measure the pumping rate of your pump, follow these instructions:
a. Make certain no water is being drawn. Open spigot nearest pressure tank. When pump starts, close spigot and measure time (in seconds) to refill pressure tank (when
pump shuts off). This figure represents cycle time.
b. With the pressure tank full, draw water into a container of known volume and measure the number of gallons drawn until the pump starts again. This is draw-down.
Divide this figure by cycle time and multiply the result by 60 to arrive at the pumping rate in gallons per minute (gpm).
To aid in your calculation, insert the data in the following formula:

DRAWDOWN________÷ CYCLE TIME______________x 60

(gals) (seconds)
= PUMPING RATE______________
(gpm)
EXAMPLE: DRAWDOWN is 6 gals; CYCLE TIME is 53 secs; then, PUMPING RATE equals:
6 gals ÷ 53 secs x 60 = 6.8 gpm
NOTE: If the plumbing system is used as the ground leg
See Specifications on page 5 for minimum flow rates. of the electric supply, continuity should be maintained by
installing ground straps around any nonconductive plastic
piping used in installation.
Tools Required for Installation:
s Two adjustable wrenches
s Additional tools may be required if modification to home plumbing is required.
s Plastic inlet and outlet fittings are included with the softener. To maintain full valve flow, 3/4” or 1” pipes to and from the softener fittings are recommended. You should
maintain the same, or larger, pipe size as the water supply pipe, up to the softener inlet and outlet.
s Use copper, brass, or PEX pipe and fittings.
s Some codes may also allow PVC plastic pipe.
s ALWAYS install the included bypass valve, or 3 shut-off valves. Bypass valves let you turn off water to the Softener for repairs if needed, but still have water in the house
pipes.

s 5/8” OD drain line is needed for the valve drain. A 10’ length of hose is not included with some brands.

Locate Water Conditioning Equipment Correctly

Select the location of your Softener tank with care. Various conditions which contribute to proper location are as follows:

12
1. Locate as close as possible to the water supply source.
2. Locate as close as possible to a floor or laundry tub drain.
3. Locate in correct relationship to other water conditioning equipment (see Fig. 1).
4. Softener should be located in the supply line before the water heater. Temperatures above 120°F damage softeners.
5. Do not install a softener in a location where freezing temperatures occur. Freezing may cause permanent damage to this type of equipment and will void the factory
warranty.
6. Allow sufficient space around the unit for easy servicing.
7. If your water source is a community water supply, a public water supply or you wish to bypass water used for a geothermal heat pump, lawn sprinkling, out-buildings or other
high demand applications, refer to Fig. 1.
8. Keep the softener out of direct sunlight. The sun’’s heat may soften and distort plastic parts.
INSTALLATION STEPS
Determine the best location for your water Softener, bearing in mind the location of your water supply lines, drain line and 120 volt AC electrical outlet. Subjecting the Softener
to freezing or temperatures above 43°C (110°F) will void the warranty.

Please notice the inlet and outlet labels on the valve as shown here to
determine the position of the equipment:
Downflow Valve
For DF Softener - The inlet should be on the left hand side of the valve
and out on the right hand side

Inlet

PREPARATIONS Outlet

1. Media Installation (When Necessary). Models including and higher than 2 CF (Models 250,300) of media are shipped with separate media in pails or boxes. Models
lower than 2 CF of media come loaded with media and this step can be skipped for new installation.

CAUTION! The unit should be de-pressurized before installing or replacing media

a b c

Plug The riser

the (distributor)
Riser remains inside the
Tube tank seated in the
depression at the
bottom
Upper
Cone

13
a) Lube the bottom oring (picture d) and attach b) Temporarily plug the open end of the riser c)  Fill support bed first.
the upper cone to the valve. tube to ensure that no resin or gravel falls The media will not always spill down inside
down into the distribution. The riser the tank and may need to be swept inside.
(distributor) remains inside the tank seated in The large funnel (sold separately makes filling
the depression at the bottom. the tank easier and neater. (Or an empty 1
Plug tube with a tape. Remove after media gallon or 4 liter container with the bottom cut
is loaded. out makes a good funnel.)
PREPARATIONS
1. Media Installation (continued)
d
O-ring

d) Unplug the riser tube, carefully position the valve over it and turn the valve into the threads in the fiberglass tank,
tightening securely into tank. Note: Ensure that the internal O-ring in the valve fits securely over the riser tube.
Silicone grease (part # 92360) or other food grade lubricant may be applied to the O-ring to ease installation of
Resin the riser tube.

Support Bed
d Unscrew Spill Cap Attach
Gravel Upper
D-Tube Basket

Fill tank one quarter full of water to protect

distribution during gravel installation.
Place the media into the tank in the order
indicated above. Slowly and carefully add
the gravel support bed and the filtration
media leveling each layer as it is placed into
the tank.
Grease port Orings using
brush (not included) or
your finger (Make sure to
wear protective gloves)
CAUTION: Make sure the power cord of the
valve doesnt get caught between the threads
d) Lube the bottom Valve Orings with the grease supplied, Attach the Upper Basket. Unscrew the spill cap. Carefully
Slide the D-Tube inside the Valve and Screw the Valve inside the Tank such that the power cord doesnt
get caught between the valve and the tank.

CAUTION: Make sure that the unit is

de-pressurized before conducting this task.

DO NOT use petroleum based lubricants as

they will cause swelling of O-ring seals.

14
2. Water Lines 
Outside faucets used to water lawns and gardens should not supply softened water. A new water line is often required to be connected to supply hard water to the inlet of
the water softener and to the outside faucets. Cut the water line between where it enters the house and before any lines that branch off to feed the hot water heater or
other fixtures in the house and as near the desired location of the water softener as possible. Install a tee fitting on the feed end of the cut pipe, and an elbow fitting on the
other end. Install piping from the tee to the inlet of the water softener and from the elbow to the outlet of the softener. To sever the water lines which branch off to feed any
outside faucets, cut the branch lines approximately two inches from the fitting on the main water line. Install an elbow on the end of the pipe nearest the outside faucet and
a cap on the end connected to the existing water line. Install piping from the tee installed on the inlet line to the water softener to the elbow installed on the pipe to the
outside faucet. Following this procedure will result in all lines in the house, with the exception of the outside faucets, but including the water heater and therefore the hot
water lines, being supplied with soft water.
 Clips 3. Attaching Bypass to Valve  (If required in case of replacing the control valve. The new
control valve comes with bypass attached)
 Make sure the bypass is attached well to the control valve. Connect the straight or elbow
connectors to the bypass with red clips. Connect the inlet and outlet of the water Softener to the
plumbing of the house. The control valve must not be submitted to temperatures above 43°C
(110°F). When sweat fittings are used, to avoid damaging the control valve, solder the threaded
copper adapters to the copper pipe and then, using Teflon tape, screw the assembly into the bypass
valve.
Do not use pipe thread compound as it may attack the material in the valve body.

Bypass

5. Assembling Brine Tank  c) Drop the brine grid with brine well inside the d) Take the brine tube and insert the nut and plastic sleeve as
brine tank such that the nut fitting faces the shown below.
 a) Attach the three brine grid legs to grid plate. The
hole on the brine tank. Then press the grid
legs will snap on to the tabs of the salt plate making Insert Sleeve
evenly inside the brine tank until the brine grid
a “click” sound. For square brine tank there are four
legs touches the bottom of the brine tank.
legs.)

IMPORTANT:
IN ROUND e) Insert the tube in the float assembly elbow and hand tighten
BRINE TANK, IT the nut. In many cases the brine line already come installed
IS IMPORTANT from the factory. Leave the other end of the brine line tube
TO ALIGN THE inside the brine tank
HANDLE TO
THE BRINE
WELL AS
SHOWN
The hole in
b) Insert the brine well assembly inside the grid the brine tank
plate as well below. should line up
with the brine
f) For installation of brine tank at the installation site, pull the
line as shown
other end of the brine tube from the hole on the brine tank.
for round and
The completed assembly is shown below.
square brine
tank.

6. Attaching Brine Tubing to the Brine Line

of the Valve

15
Make sure the blue clip is secure
7. Connect Softener to the HousePlumbing Any solder joints near the valve must be done before connecting any piping to the valve. Always leave at least 6” (152 mm)
between the valve and joints when soldering pipes that are connected to the valve. Failure to do this could cause damage to the valve.

Downflow Water Softener Installation

Cold (Raw water)
Cold (Raw water)
Cold (Filtered water)

To Outside Faucet Check Valve

In Out In Out In
Cold (Soft Water) Filter

Hot (Soft Water) Out

Water Heater Downflow Water Softener

Water Pipe Inlet

Inlet
Water Pipe Outlet

Outlet
AC120V/10A
Current Protect Socket

Brine Elbow
Drain Elbow Assembly
Assembly Bypass assembly

3/8” Brine Tube

Brine Tank Main tank Inlet

Brine Valve
Connector Detail Outlet
NOTICE - THERE ARE INLET
AND OUTLET LABELS
ON THE VALVE. PLEASE
MAKE SURE TO PLUMB AS
SHOWN HERE
5/8” Drain Line

Optional
Overflow
Assembly

5/8” Overflow Line

Optional
Pipes Fixed Floor drain
Structure

16
Waste connections or drain outlet shall be designed and constructed to provide for connection to
the sanitary waste system through an air-gap of 2 pipe diameters or 1 inch (22 mm) whichever is
larger.

Never insert drain line directly into a drain, sewer line, or trap. Always allow an air gap between
the drain line and the wastewater to prevent the possibility of sewage being back-siphoned into
the conditioner.
 STARTUP INSTRUCTIONS
Familiarize with Button Configuration:
1. Connect the transformer
1 to the valve. Plug the
12-volt transformer into
a 120 VAC 60 Hz outlet.

2. Open the brine tank /

cabinet salt lid and
add water until there is
approximately 3” (75 mm)
of water in the tank. Do not
add salt to the brine tank at
this time.
Key Pad Configuration:
This function is to enter the basic set up information required at the time of
installation.
This function is to accept the values if changed and advance to the next page in
the menu.
These buttons are used to increase or decrease the value of the settings while in
the programming mode.

3. Power and Program the Valve TIME REMAIN

TIME Attach the Transformer cable to the valve and plug in the transformer to the 110V Power outlet. you will notice the two screens on right will alternate. 08:27 AM GAL 1060
08:27 AM
TIME
1. Press SETTINGS key to advance to TIME OF DAY. TIME OF DAY will flash. 08:27 AM 6(77,1*6 83 6(77,1*6 83

2. Press the UP or DOWN key to adjust the TIME OF DAY. Press & hold6(77,1*6
the UP or 83DOWN key to quickly advance the hour and minutes.
6(/(&7 When
'2:1 desired
6(/(&7 time
'2:1

is displayed press SELECT to advance to the HARDNESS setting. HARDNESS will flash. HARDNESS
6(/(&7
020GPG
'2:1

3. Press the UP or DOWN key to adjust the HARDNESS (Min 1.Max 199). When desired hardness is displayed press SELECT to advance to the PEOPLE setting (Min1/
6(77,1*6 83

Max9). People will flash. PEOPLE

04
KEYPAD
6(/(&7 '2:1

4. When desired number of people is displayed press SELECT to complete pro-gramming.

6(77,1*6 83

4 Add Salt to the brine tank/cabinet

6(/(&7 '2:1
Manual Regeneration Using Keypad
Press “Setting Key” Once for Delayed Regenerations or Hold for 5 Seconds for Immediate Regeneration
Below is the sequence of Regeneration cycles
1. Backwash BACKWASH
10 MIN
2. Brine Draw and Slow Rinse
3. Rinse
BRINE
4. Brine Refill 60 MIN

17
4. Put 40 kgs of crystal water softener salt in the RINSE
brine tank. The unit will automatically fill the 10 MIN
water to the correct level when it regenerates.

REFILL
11.1 MIN
Manual Regeneration
To start an immediate regeneration turn the knob clockwise from the service position (9:00) to the 10:00 position. Within a few seconds the an immediate regeneration will
begin. Using the knob you can manually advance to the next position. Pressing any button will also advance to the next position.
For Delayed Regeneration, Press Settings Button Once

Automatic Raw Water Bypass During Regeneration

The regeneration cycle can last 80 minutes after which Softenered water service will be restored. During regeneration, un-Softenered water is automatically bypassed for use in
the household. Hot water should be used as little as possible during this time to prevent un-Softenered water from filling the water heater. This is why automatic regeneration is
set for sometime during the night and manual regenerations should be performed when little or no water will be used in the household.

Manual Bypass
In the case of emergency you can isolate your water Softener from the water supply using the bypass valve located at the back of the control. In normal operation the bypass is
open with the on/off knobs in line with the inlet and outlet pipes.

To isolate the Softener, simply rotate the knobs clockwise (as indicated by the word BYPASS and arrow) until they lock. You can use your water related fixtures and appliances as
the water supply is bypassing the Softener. However, the water you use will be untreated. To resume water service, open bypass valve by rotating the knobs counterclockwise.

18
SYSTEM CHECK LIST
More than 90% of problems affecting the efficiency of a chemical iron free softener system can be identified in 9 minutes or less by following this diagnostic schedule. Start with
Step 1, then follow each step in sequence to ensure proper diagnostic procedures.

1. Check for Proper Installation

a. Is the pipe from the pressure tank to the softener unit attached to the inlet port of the control valve? Is the pipe from the softener unit to the water heater attached to the
outlet port of the control valve?
b. Is the drain line of adequate diameter? Drain line must be sized to prevent back pressure from reducing backwash flow rate below minimum for the model installed.
Typical examples of minimum drain line diameters are:
i) 5/8” ID when drain is up to 15 ft from unit and backwash water discharge point is slightly higher than the control valve
ii) 3/4” ID when drain is 25 ft away and/or drain is installed overhead
c. Has the drain line been “kinked”? A kinked drain line must be replaced.
d. Is the drain line installed in a way that it will freeze in cold weather?
e. If the system incorporates a standard air-to-water pressure tank, does it have the required deep well air volume control (air release valve) and is it functioning? (Proper
installation of this type of pressure tank should have inlet from pump higher than outlet to service.)
2. Check pH, Iron and Manganese Content of Treated Water
Is the treated water pH reading less than 6.7 (8.2 when manganese is present)? If yes, replenish the media with MpH adder and check the bed for “channelling”.
3. Check Pumping Rate
Do not refer to a pumping rate curve for this data. Follow the instructions found on Page 7. Is the measured pumping rate less than the backwash rate of the softener? If yes,
increase the pumping rate by first reducing the system operating pressure. If the pumping rate is still too low, replace the pump.
4. Determine Other Uses of Water in Addition to Normal Domestic Purposes
(e.g. geothermal heating or cooling, swimming pool fill, lawn irrigation, farm animal watering, etc.) Have any high demand water uses been added subsequent to the
installation of the softener system or overlooked when originally sizing the system? (If a high demand situation exists, resize the system using continuous service flow rate
data.)

DURING REGENERATION
Automatic Bypass
The regeneration cycle lasts approximately 60 minutes, after which treated water service will be restored. During regeneration, untreated water is automatically bypassed for use
in the household. Hot water should be used as little as possible during this time to prevent hard water from filling the water heater.
IMPORTANT: This is why the automatic regeneration is set for sometime during the night and manual regenerations should be performed when little or no
water will be used in the household.

New Sounds
You may notice new sounds as your water softener operates. The regeneration cycle lasts approximately 2-1/2 hours. During this time, you may hear water running
intermittently to the drain.

PLUMBING SYSTEM CLEAN-UP

The following procedures are guidelines only but have proven successful in most instances. Under no circumstances should any procedure outlined below be followed if contrary
to the appliance manufacturer’s instructions. Should there by any questions concerning the advisability of performing a procedure, it is strongly recommended the manufacturer’s
authorized service outlet be consulted prior to performing the procedure.

The plumbing system and water using appliances that have been exposed, even for a short time, to iron-fouled water need to be cleaned of the precipitated iron that has collected
in them or iron bleed (staining) will continue to be a problem.

Depending on the amount of iron in the water and the length of time the water system has been exposed to iron fouling, select from the following procedures those that apply to
the type of system and appliances that need to be cleaned to assure iron-free water at the point of use.

19
Softener
1. Disconnect brine draw line from the brine cabinet and place the loose end into a five gallon plastic pail filled with a solution of warm water and 4 oz. of resin mineral cleaner.
2. Manually advance control timer to brine draw position (refer to instructions provided with your softener). Allow all the warm mineral cleaner solution to be drawn into
mineral bed. Then immediately:
3. Close main water supply valve or turn power off to pump and proceed with Softener installation. During time required to install Softener system, iron- fouled softener resin
will be chemically cleaned.
4. After Softener installation is completed and final adjustments are made with the water turned on and brine draw tube reconnected, manually reposition timer on softener to
backwash position. Allow timer to perform an automatic regeneration cycle. During backwash of softener, all iron cleaned from the resin will be washed down the drain. It is
advisable, after chemically cleaning softener, to regenerate system twice to fully restore capacity lost due to iron fouling. Sample Sample
Connection Connection

WATER BYPASS SERVICE BYPASS

Manual Bypass
In case of an emergency such as Softener maintenance, you can isolate your water
Softener from the water supply using the bypass valve located at the back of the control.
In normal operation the bypass is open with the ON/OFF knobs in line with the INLET and
OUTLET pipes. To isolate the Softener, simply rotate the knobs clockwise (as indicated
by the word BYPASS and arrow) until they lock. You can use your water related fixtures Sample Sample

and appliances as the watersupply is bypassing the softener. However, the water you
Connection Connection

use will be hard. To resume treated service, open the bypass valve by rotating the knobs
counterclockwise. BYPASS

OPERATING CONDITIONS
Water Heater
If the water heater has been exposed to both iron and hardness for a long period of time, replacement of the heater tank maybe the only practical solution to prevent continued
staining originating from this source. After completing the installation of the chemical free iron Softener system, clean the water heater by following these instructions:
1. Shut off energy supply to water heater and close heater inlet water valve.
2. Drain hot water tank completely. Open inlet water valve allowing heater tank to be refilled with iron-free water. Continue flushing until water runs clear to drain.
3. If, after approximately 30 minutes flushing, water does NOT clear, terminate flushing operation. Refill hot water heater with water and pour approximately 1/2 gallon of
household bleach into top of heater tank. Allow bleach solution to stand in tank for 20 to 30 minutes. Flush tank again until water is clear at drain. Turn energy supply on.

NOTE: If water does not clear in approximately 10 minutes, water heater should probably be replaced.

Dishwasher
Consult owners’ handbook and follow manufacturer’s instructions.

Toilet Flush Tanks

Prior to commencing installation of the Softener system, pour 4 to 6 ounces of resin mineral cleaner Pro-Rust Out or inhibited muriatic acid into flush tanks and bowls and let stand.
When installation is completed, flush toilets several times with iron-free water. If iron deposits or stains remain, repeat procedure until clear.

WATER SOFTENER SANITIZATION

1a 1b Check Manual Regeneration
step on page 22.
Sanitization
Solution

20 1a. Pour entire packet of Sani-System Liquid Concentrate –

Part # 50032 (24 packets) into the brine well. If no
brine well is present, pour entire packet into bottom of
brine tank when salt is nearly empty.
1b. Manually regenerate the softeneraccording to the
manufacturer’s specications.
Sanitization can also achieved by the application of chlorine in the regeneration cycle of the conditioner. A liquid solution of 5.25% sodium hypochlorite (commonly referred to as
household bleach) is recommended as a suitable disinfectant. Use only unscented products. For every cubic foot of resin in the softener, pour approximately two (2) tablespoons
of sodium hypochlorite into the brine well tube. The brine tank refill step of regeneration should add the correct amount of water to the brine tank. If not, the water can be added
manually now. Press and hold to begin a manual regeneration. Allow softener to complete the Brine/Rinse cycle, then let the manual regeneration continue until the brine tank
is refilled again with the correct amount of water.

NOTE: ALL STATE AND LOCAL GOVERNMENT CODES GOVERNING INSTALLATION OF THESE DEVICES MUST BE OBSERVED.

MAINTENANCE INSTRUCTIONS
Checking the Salt Level
Check the salt level monthly. Remove the lid from the cabinet or brine tank, make sure salt level is always above the brine level.

NOTE: You should not be able to see water

Adding Salt
Use only clean salt labeled for water conditioner use, such as crystal, pellet, nugget, button or solar. The use of rock salt is discouraged because it contains insoluble silt and sand
which build up in the brine tank and can cause problems with the system’s operation. Add the salt directly to the tank, filling no higher than the top of the brine well.

Bridging
Humidity or the wrong type of salt may create a cavity between the water and the salt. This action, known as “bridging”,
prevents the brine solution from being made, leading to your water supply being hard.
If you suspect salt bridging, carefully pound on the outside of the plastic brine tank or pour some warm water over the salt to
break up the bridge. This should always be followed up by allowing the unit to use up any remaining salt and then thoroughly
cleaning out the brine tank. Allow four hours to produce a brine solution, then manually regenerate the
softener.

CAUTION: Liquid brine will irritate eyes, skin and open wounds -
gently wash exposed area with fresh water. Keep children away from
your water conditioner.

Care of Your Softener

To retain the attractive appearance of your new water softener, clean occasionally with a mild soap solution. Do not use abrasive cleaners, ammonia or solvents. Never subject
your softener to freezing or to temperatures above 43°C (110°F).

Servicing Components
The injector assembly should be cleaned or replaced every year depending on the inlet water quality and water usage.
Ÿ
The seals and spacer cartridge should be inspected/cleaned or replaced every year depending on the inlet water quality and water usage.
Ÿ
Please refer to the servicing section of this manual for step by step procedure. Not following the above will void all warranty on the control valve.

Resin Cleaner

21
An approved resin cleaner MUST be used on a regular basis if your water supply contains iron. The amount of resin cleaner and frequency of use is determined by the quantity of
iron in your water (consult your local representative or follow thedirections on the resin cleaner package).
Res-Up® Feeder Installation Instructions
Res-Up Feeders attach to your brine tank and automatically dispense the Res-Up cleaner into
the brine solution where it cleans the resin during the regeneration cycle. Res-up feeder

5/8" hole in brine

well cap
The feeder hooks onto the tube inside your brine tank and you just pour some chemical in it and
your water softener should last significanly longer. A res-up feeder is essential if your raw water
contains measurable amounts of iron.
1/4” Holes
Res-up Feeder Bottle (Chemical sold Separately)
The 12 cc feeder (Part # 33010) is for softeners up to 64,000 grains (2 ft3 of resin).
The 30 cc feeder (Part # 33018) is for larger softeners over 64,000 grains.
Pro-Res Care Chemicals
Item #45147 Pro-ResCare - Gallon
Item #45148 Pro-ResCare - Quart

Installation of Resup Feeder in Round Brine Tank

1. Install the grid and brine well inside the round tank. 2. Measure 2 inches from the top of the tank beside 3. Mark the location of the holder and drill.
the oblong molding.

4. IInstall the holder and the Res Care Solution 5. Take off the small hole cover on the Brine
Well lid.

22
6. Take off the cover of the Res care bottle . Insert the
wick, making sure it touches the bottom of the
bottle. Insert the other end of the tube completely
into the hole in the brine well cap. Automatic
feeding will start in a few hours.
Install Resup Feeder in Square Brine Tank

1. Install the grid and brine well inside the square tank. 2. Measure 2 inches from the top of the tank beside 3. Mark the location of the holder and drill.
the oblong molding.

4. IInstall the holder and the Res Care Solution 5. Take off the small hole cover on the Brine
Well lid.

6. Take off the cover of the Res care bottle . Insert the
wick, making sure it touches the bottom of the
bottle. Insert the other end of the tube completely
into the hole in the brine well cap. Automatic
feeding will start in a few hours.

23
SERVICING 165 VALVE
Before Servicing
1. Turn off water supply to conditioner :
a. If the conditioner installation has a 3 valve bypass system first open the valve in the bypass line, then close the valves at the conditioner inlet & outlet.
b. If the conditioner has an integral bypass valve, put it in the bypass position.
c. If there is only a shut-off valve near the conditioner inlet, close it.
2. Relieve water pressure in the conditioner by stepping the control into the backwash position momentarily. Return the control to the In Service position.
3. Unplug Electrical Cord from outlet.
4. Disconnect drain line connection.

WARNING! ELECTRICAL SHOCK HAZARD! UNPLUG THE UNIT BEFORE

REMOVING THE COVER OR ACCESSING ANY INTERNAL CONTROL PARTS.

CAUTION! Disassembly while under pressure can result in flooding. Always follow these steps
prior to servicing the valve.

TIMER REPLACEMENT
Meter Cable 2 X Screws

Front Cover

1. Disconnect the meter cable from the meter. (If flow 2. Remove two screws from the back of the valve cover
meter is attached)

Piston Screw Washer 2 X Screws from Powerhead Powerhead

Assembly

24
Valve Body
Assembly

3. Remove the piston screw and washer from the piston 4. Remove the two screws from the powerhead as shown
rod. 5. Life the powerhead from the valve body assembly
6. Replace the powerhead by reverse following the steps in this section
CLEAN INJECTOR ASSEMBLY
1.  2. 

1. Remove two screws of the injector cap.

2. Pull the Injector Cap Out
3. Remove the injector assembly, oring and screen
4. Clean the injectors and replace cap
3.  4. 

PISTON AND/OR BRINE VALVE ASSEMBLY REPLACEMENT

Piston Seal and
Remove 2 X Plate Assembly Spacer
Screws

Brine Valve
Assembly

1. Follow steps 1 to 6 of timer /Powerhead 3. Remove the plate from the valve body and pull the 5. Replace piston assembly followed by timer assembly.

25
replacement. Piston Assembly from the valve. The brine valve 6. Replace the piston assembly and reverse
2. Remove four screws from the plate on the assembly can also be removed in this stage. following steps in this section
valve body. 4. Remove the seal spacer assembly, grease it
with silicone lubricant and put back in.
REPLACE METER ASSEMBLY
Meter Cable
1. 2. 4.

1. Disconnect the meter cable from the meter.

2. Disconnect the valve from bypass by removing clips
3. Remove the coupling adapter from the bypass
4. Remove the meter and meter support from the bypass
and replace
3.

REPLACE MOTOR

Motor Screws

1. Remove back cover by removing two screws

2. Remove motor screws as shown and pull the motor

26
REPLACE DRAIN LINE FLOW CONTROL

Drain Line
Elbow
1. Pull the drain line clip and remove the drain line elbow
and washer
2. Clean/replace drain line washer

Drain washer

REPLACING PCBS
Remove PCBs
by removing the
screws shown in
the picture

27
 PARTS BREAKDOWN
Control Valve

Upper Cone
(18280)

Bypass - 60010002

Distributor

Downflow Softener
Model Mineral Tank Tank # (Natural Color) Tank # Tank # Distrubutor# Valve # Media Bed #
Size (Black Color) (Blue Color)
Softener Downflow (Single Tank)
150 10 x 54 25010049 25010051 25010050 50010005 10010014 95606

28
PARTS BREAKDOWN
B27
B26
B25
B23
B24
B23 B28

B23
B15 B22
B21
B14
B20
B19
B13
B18
B12

B17
B16
B11
B10

165 power head parts list

B7
B9
B6
B8 No. Part # Part # Description Qty
(Water group) (Canature)
B28 60010098 05056014Y Bnt65 Back Cover 1
B27 60010658 05056082 Screw-M3×5 2
B5
B26 60010050 05056510 Motor-12v/2rpm 1
B25 60010659 05056045 Motor Mounting Plate 1
B4 B24 60010660 05056098 Motor Pin 1
B23 60010054 05056136 Screw-ST3.5×13(Hexagon with Washer) 4
B22 60010055 05010045 Piston Stem Holder 1
B3
B2
B21 60010099 13000426 Screw-ST2.9×13(Large Wafer) 1
A1
B20 60010100 05056139 Washer-3x13 1
B1 B19 60010575 05056166B Screw-ST4.2×12(Large Wafer) 1
B18 60010661 05056141B Screw-ST4.2×12(Large Wafer) 1
B17 60010662 05056211 Brine Gear 1
B16 60010663 05056005 Main Gear 1
B15 60010669 05056501 Bnt165 Drive Gear 1
B14 60010665 05056002 Idler Gear 1
B13 60010103 05056094 Spring Idler 1
B12 60010666 05056502 Spring Retainer 1
B11 60010667 05056092 Ball-1/4inch 2
B10 60010668 05056095 Spring Detent 2
B9 60010669 05056001Y Bnt65 Housing 1
B8 60010670 05056509 Screw-ST2.9×10(CSK ) 2
B7 60010671 05056503 Magnet Holder 1
B6 60010672 05010023 Magnet-φ3×2.7 1

29
B5 60010673 05010037 Screw-ST2.9×10 5
B4 60010107 05056549C Bnt165 PCB Board 1
B3 60010674 05056500W Bnt165 Front Cover 1
B2 60010675 05056008 Bnt65 Knob 1
A1 60010574 05056084 Screw-ST3.5×13 1
B1 80080003 05056111 Bnt65 Knob Label 1
PARTS BREAKDOWN
Valve body parts list A45
A44
No. Part # Part Description Qty
A45 60010076 SCREW M5×16 2
A43
A44 60010075 SCREW M5×12 3
A42
A43 60010645 END PLUG RETAINER 1
A42 13446 END PLUG 1
A41 13001 65 PISTON ROD 1
A40 60010646 PISTON RETAINER 1
A39 60010647 PIN 1
A38 60010648 PISTON 1 A41
A37 14241 SPACER 8
A36 13242-02 SEAL 5 A40
A35 13755-1 BNT 65 VALVE BODY 1 A39
A34 60010095 AIR DISPENSER 1
A31
A33 12638 O-RING(11×2) 1
A32 60010094 O-RING(7.8×1.9) 2 A30
A38
A29
A31 60010649 RETAINER RING 1
A30 60010650 INJECTOR WASHER 1 A28
A37
A29 60010651 INJECTOR SPRING 1 A27
A28 60010652 INJECTOR CAP 1 A26

A27 60010185 O-RING(12.5×1.8) 1 A25

A26 60095735 QUAD RING 1 A6

A36
A25 60010653 INJECTOR SPACER 1 A21 A22
A20 A22
A24 60010654 INJECTOR STEM 1 A19 A35
A18
A23 60010655 INJECTOR RUBBER SEAT 1 A17 A24
A22 60010081 BLFC BUTTON RETAINER 1 A34
A23 A33
A21 60010110 BLFC(0.3GPM) 1 A16 A32

A20 60010083 O-RING(14×1.8) 1

A19 13244 COPPER FITTING 1 A10
A11
A18 60010087 BLFC FERRULE 1
A7
A13
A17 60010088 BLFC FITTING NUT 1
A8 A6
A16 60010656 QC BRINE ELBOW 1 A9 A5 A4
A15 60010089 SCREWS M5×30 2
A12 A3
A14 60010090 INJECTOR PLUG 1
A14 A2
A13 60010091 O-RING(23.9×1.8) 1 A15
A12 10227 INJECTOR SCREEN A1
A11 INJECTOR NOZ- 1
ZLE(WHITE)
60010033
A10 INJECTOR 1
THROAT(WHITE)
A9 60010069 SECURE CLIP-S 1
A8 60010093 INJECTOR BODY 1

30
A7 60010657 DLFC 3.0GPM 1
A6 60010044 O-RING(12×2) 1
A5 60010229 QC DRAIN LINE ELBOW 1
A4 60010077 O-RING(78.74×5.33) 1
A3 60010080 O-RING(25×3.55) 1
A2 60010599 VALVE BOTTOM 1
CONNECTOR
A1 60010574 SCREWS ST3.5×13 2
PARTS BREAKDOWN

165 bypass parts list

No. Part # Description Qty
(WaterGroup)

C01 Bypass Knob 2

C02 O-Ring-φ30×2.65 4
C03 Bypass Plug 2
C04 Bypass Seal 2
A19 60010025 Secure Clip 2
A22 60010017 Screw Adaptor 2
A21 60010026 O-Ring-φ22.4×3.55 2
C05 60010069 Secure Clip- S 2
A46 60010044 O-Ring-φ12×2 1
C06 60010209 Bulkhead 2
C07 Bypass Body 1
C08 Collar - φ32×2.5 2
C09 Impeller Pin 1
C10 60010238 Impeller 1
C11 Magnet-φ4×3 2
C12 Impeller Holder 1

C13 60010101 Adaptor Distributor 1

31
C14 Pin Holder 2
C15 60010102 O-ring-φ27×3 1
A15 60010562 O-ring-φ23×3 3
A16 60010079 Adaptor Coupling 1
A17 60010046 Adaptor Clip 2
A18 60010126 Screw-M4×12 2
(Hexagon with Washer)
MASTER PROGRAMMING Familiarize with Button
Configuration:

Key Pad Configuration:

This function is to enter the basic set up information required at the time of
installation.
This function is to accept the values if changed and advance to the next page in
the menu.
These buttons are used to increase or decrease the value of the settings while in
the programming mode.

PROGRAMMING LEVELS
There are 3 levels to the valve program. Master options and Factory options are typically adjusted at the factory. These options link the PCB function with the type of control
valve and should not be tampered with. Advanced options are used to configure the unit when the valve is assembled to the tank so that it can function as the proper size and
intended system operation. Settings are the final options chosen when the unit is installed to a specific location.

PROGRAM LEVEL USER ACCESS

These settings are programmed by the factory. The settings are important for the operation of the valve that should
MASTER (III) only be changed by a qualified person.
These settings are programmed by the factory and should be adjusted when the valve is assembled into a unit or
system. It contains important settings so the valve will operate properly for the type of system it is intended for. The
FACTORY (II) settings should only be changed by qualified person.

USER SETTINGS(I) These settings are programmed when the unit is installed. The settings should only be adjusted by a qualified person.

MAIN DISPLAY OPTIONS

The main display page according to the regeneration mode setting. The display will alternate between the time of day, remaining gallons, and remaining days..

CALENDAR TIME REMAIN

CLOCK 10:15 AM DAYS 03

METER TIME REMAIN

IMMEDIATE 10:15 AM GAL 1075

32
METER TIME REMAIN
DELAYED 10:15 AM GAL 1075

METER TIME REMAIN REMAIN

OVERRIDE 10:15 AM DAYS 03 GAL 1075
MASTER PROGRAMMING

MASTER OPTIONS (LEVEL III)

FILTER SOFTENER
VALVE VALVE
Press SETTINGS key UP or DOWN key Hold until you hear a beep (3 seconds).

Press UP or DOWN key to advance each page.

M. RATIO
5.714
Press SETTINGS key to initiate a change.

Press UP or DOWN key to change value.

SERVICE
Press SETTINGS key to accept value. Press UP or DOWN key to advance to next page. 2.0s

VALVE TYPE BACKWASH

2.0s
The valve must be designated as either SOFTENER or FILTER. This change will determine what options are available in the Factory
Settings.

METER RATIO BRINE

2.0s
The meter ratio calibrates the pulse from the flow meter into gallons. This value is factory set and should not be changed.

DELAY SETTINGS RINSE

The delay settings are used to precisely stop the motor / piston in the correct position. This value is factory set and should not be 2.0s
changed.
CAUTION:
The values in this page are for illustration purpose and REFILL
can be changed by the factory without notice. Please 2.0s
contact Customer Service to confirm proper settings.

33
MASTER PROGRAMMING
FACTORY OPTIONS (LEVEL II)

Press UP or DOWN key Hold until you hear a beep (3 seconds).

Press UP or DOWN key to change value.
Press SETTINGS key accept change and advance to next page.

SOFTENER MODE

CALENDAR METER METER METER

CLOCK IMMEDIATE DELAYED OVERRIDE

REG. TIME CAPACITY REG. TIME REG. TIME

02:00 AM 27500 02:00 AM 02:00 AM

BACKWASH RESERVE CAPACITY CAPACITY

10 MIN 075 27500 27500

BRINE BACKWASH RESERVE RESERVE

60 MIN 10 MIN 075 075

RINSE BRINE BACKWASH BACKWASH

10 MIN 60 MIN 10 MIN 10 MIN

REFILL RINSE BRINE BRINE

11.1 MIN 10 MIN 60 MIN 60 MIN

REFILL RINSE RINSE

11.1 MIN 10 MIN 10 MIN

REFILL REFILL
11.1 MIN 11.1 MIN

FILTER MODE
REG. TIME
12:00 AM CAUTION:
The values in this page are for illustration purpose and

34
can be changed by the factory without notice. Please
BACKWASH
contact Customer Service to confirm proper settings.
10 MIN

RINSE
10 MIN
MASTER PROGRAMMING
USER SETTINGS (LEVEL I)

Press SETTINGS key

Press UP or DOWN key to change value.
Press SELECT to accept change and advance to next page.

SOFTENER MODE

CALENDAR METER METER METER

CLOCK IMMEDIATE DELAYED OVERIDE

TIME TIME PEOPLE PEOPLE

10:15 AM 10:15 AM 04 04

REG. DYS HARDNESS HARDNESS HARDNESS

03 020 GPG 020 GPG 020 GPG

PEOPLE PEOPLE PEOPLE

04 04 04

REG. DYS
03

CAUTION:
The values in this page are for illustration purpose and
can be changed by the factory without notice. Please
FILTER MODE contact Customer Service to confirm proper settings.
TIME
10:15 AM

REG. DYS
03

35
Tier 1 guarantees that your new water conditioner is built of quality material and workmanship. When properly installed and
maintained, it will give years of trouble free service.

Five Year Warranty on 165 Control Valve

Tier 1 will repair or replace the failed control valve with reburbished valve for 5 years provided the failure
is due to a defect in material or workmanship and not the result of damage from any conditions described in the general
conditions of this warranty.

Ten Year Limited Warranty on Fiberglass Tank

Tier 1 will replace valve parts and the fibreglass mineral tank which has a 10 year warranty, provided the failure is due to a
defect in material or workmanship and not the result of damage from any of the conditions described in the general conditions
of this warranty.

General Conditions
Damage to any part of this water Softener as a result of misuse, misapplication, neglect, alteration, accident, installation or
operation contrary to our printed instructions, or damage caused by any force of nature is not covered in this warranty. Soften-
ers are commonly exposed to high levels of iron, manganese, sulphur, and sediment. Damage to pistons, seals, and or spacers
within the control valve are not covered in this warranty due to harsh environment. We will repair or replace defective parts if
our warranty department determines it to be defective under the terms of this warranty. Canature WaterGroup™ assumes no
responsibility for consequential damage, labour or expense incurred as a result of a defect or failure.

Tier1
www.Tier1Filters.com
1-855-378-9116

548831.10/16