Father of Administrative management______________.
A. Mary Parkett.
B. Lillian Gilbert.
C. Henry Fayol.
D. Elton Mayo.
ANSWER: C
9. Pioneer of Human Relations is ___________.
A. Mary Parkett.
B. Lillian Gilbert.
C. Henry Fayol.
D. Elton Mayo.
ANSWER: D
10. Henry Fayol laid down_____________.
A. 12 principles.
B. 13 principles.
C. 14 principles.
D. 15 principles.
ANSWER: C
11. Espirit de corps means______________.
A. union is strength.
B. service is our motto.
C. buyer beware.
D. product is our strength.
ANSWER: A
12. F.W. Taylor is associated with________________.
A. Scientific Management.
B. Future management.
C. Modern management.
D. Principles of management.
ANSWER: A
13. Management is________________.
A. an art.
B. a science.
C. an art and a science.
D. an art not science.
ANSWER: C
22. The first and foremost function of management is ___________.
A. planning.
B. organizing.
C. controlling.
D. coordination.
ANSWER: A
23. Planning lays down the overall objective, strategies and polices for the total enterprise is
___________.
A. corporate planning.
B. divisions planning.
C. unit planning.
D. department planning.
ANSWER: A
24. Strategic planning is ___________.
A. long term planning.
B. medium term planning.
C. short term planning.
D. annual planning.
ANSWER: A
22. The first and foremost function of management is ___________.
A. planning.
B. organizing.
C. controlling.
D. coordination.
ANSWER: A
23. Planning lays down the overall objective, strategies and polices for the total
enterprise is ___________.
A. corporate planning.
B. divisions planning.
C. unit planning.
D. department planning.
ANSWER: A
24. Strategic planning is ___________.
A. long term planning.
B. medium term planning.
C. short term planning.
D. annual planning.
ANSWER: A
39. An identified group of people contributing their efforts towards the attainment of goals is
called an
_____________.
A. organization.
B. business.
C. management.
D. department.
ANSWER: A
40. A system of co-operative activities of two or more persons is called __________.
A. department.
B. co-ordination.
C. organization.
D. control.
ANSWER: C
41. Supply of human and material resources and helps to achieve the objective of business
is______________.
A. planning.
B. organisaiton.
C. management.
D. control.
ANSWER: B
42. Formal authority flows from upwards to downwards in___________.
A. formal organization.
B. informal organization.
C. business or organisation.
D. strategic organization.
ANSWER: A
43. Informal authority flows upwards to downwards or horizontally in _____________.
A. formal organization.
B. informal organization.
C. business or organisation.
D. strategic organization.
ANSWER: B
44. Rules, duties and responsibilities or workers are given in writing in______________.
A. formal organization.
B. informal organization.
C. business or organisation.
D. strategic organization.
ANSWER: A
51. Which type of organization has no place in the organization chart?
A. formal organization.
B. informal organization.
C. business or organisation.
D. strategic organization.
ANSWER: B
85. The term span of management is also known as ____.
A. span of business.
B. span of control.
C. span of activity.
D. span of planning.
ANSWER: B
86. The number of subordinates that report directly to a single supervisor is ___.
A. span of supervision.
B. span of activity.
C. span of business.
D. span of organizing.
ANSWER: A
87. Few subordinates report directly to a manager is ____.
A. wide span of management.
B. large span of management.
C. small span of management.
D. narrow span of management.
ANSWER: D
88. Large number of subordinates report to a manager is ____.
A. wide span of management.
B. large span of management.
C. small span of management.
D. narrow span of management.
ANSWER: A
89. Making assignments, issuing orders and instructions, providing guidance and inspiration to
subordinates
for the achievement of organizational objective is called ___.
A. Planning.
B. Organizing.
C. Directing.
D. controlling.
ANSWER: C
90. Motivation based on force of fear is called ____.
A. negative motivation.
B. positive motivation.
C. extrinsic motivation.
D. intrinsic motivation
ANSWER: A
91. Wages, salaries, bonus, vacation pay, insurance are examples of ____.
A. financial motivation.
B. non-financial motivation.
C. extrinsic motivation.
D. intrinsic motivation.
ANSWER: A
92. Participation, recognition and power are some of the examples of ___.
A. financial motivation.
B. non-financial motivation.
C. extrinsic motivation.
D. intrinsic motivation.
ANSWER: B
93. ____ means that each section has its own workers to perform activities within the
department.
A. centralisation.
B. departmentation.
C. decentralisation.
D. delegation.
ANSWER: C
94. According to Maslow, self-actualization needs is a ____.
A. high level needs.
B. medium level needs.
C. lower level needs.
D. psychological needs.
ANSWER: A
Fixation of standards, measurement of performance, comparison, and correction of deviation are
the steps in________.
A. planning.
B. organizing.
C. Staffing.
D. control process.
ANSWER: D
Converting symbols, signs or pictures into meaning is known as _______.
A. Sender.
B. receiver.
C. encoding.
D. decoding.
ANSWER: D
communication that flow from superior to subordinates is________.
A. downward communication.
B. upward communication.
C. horizontal communication.
D. informal communication.
ANSWER: A
Informal communication is commonly known as ________.
A. downward communication.
B. upward communication.
C. horizontal communication.
D. Grapevine.
ANSWER: D
Communication of policies, procedures and programmes is example of_________.
A. downward communication.
B. upward communication.
C. horizontal communication.
D. informal communication.
ANSWER: A
Reports, suggestions, appeals, grievances, etc is example of_________.
A. downward communication.
B. upward communication.
C. horizontal communication.
D. informal communication.
ANSWER: B
Co-ordination between the activities of various departments and individuals working within the
organization is known as _________.
A. vertical co-ordination.
B. external co-ordination.
C. internal co-ordination.
D. horizontal co-ordination.
ANSWER: C
Praise, recognition and power are_______.
A. intrinsic motivation.
B. extrinsic motivation.
C. positive motivation.
D. negative motivation.
ANSWER: A
