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Procedures For Handling Complaints and Laboratory Accidents

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Accuprobe Drug Testing
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3K views1 page

Procedures For Handling Complaints and Laboratory Accidents

Uploaded by

Accuprobe Drug Testing
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as DOCX, PDF, TXT or read online on Scribd
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PROCEDURE FOR HANDLING COMPLAINTS AND LABORATORY

ACCIDENTS

o Any complaints on the sample must be properly documented and reported to the
Head of the Laboratory.
o A memorandum for record must be properly filled up if the error pertains to those
that can be cancelled.
o Patients personal complain will be handled by the immediate supervisor. The
nature of the complaint must be documented and personnel involved in the
incident shall make a written incident report for her/him to explain his/her side.
Any negligence on the part of the personnel shall be dealt by reprimand or
suspension depending on the gravity of the offense.
o Any Laboratory accidents must be reported immediately to the OIC for immediate
action.

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