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Easy App User Guide

The document provides a user guide for the Enterprise Employee App. It outlines the prerequisites for accessing the app, including having the latest versions of Android or iOS and enabling certain permissions. It then explains how to navigate and use the main features of the app, such as logging in, accessing profile information, and sharing digital business cards. It concludes by noting that users can get support by visiting the MySSC portal or calling the provided help desk number if they encounter any issues with the app.

Uploaded by

Eva Alice
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© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
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431 views21 pages

Easy App User Guide

The document provides a user guide for the Enterprise Employee App. It outlines the prerequisites for accessing the app, including having the latest versions of Android or iOS and enabling certain permissions. It then explains how to navigate and use the main features of the app, such as logging in, accessing profile information, and sharing digital business cards. It concludes by noting that users can get support by visiting the MySSC portal or calling the provided help desk number if they encounter any issues with the app.

Uploaded by

Eva Alice
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd

Click to edit Master title style

ENTERPRISE
EMPLOYEE APP

User Guide
Enterprise Employee App
Latest Update: 29 January 2022

1
Click to edit Master title style
Topic

• What is the prerequisite to access the app? - Page 3


• How to navigate and use the app features? - Page 11
• What is the channel if users have an issue with the app? – Page 19

2 2
Click to edit Master title style

What is the prerequisite


to access the app?

3 3
Click to edit
Minimum Requirement
Master title style

• Android:
• Android 7.0 with 100MB free storage, internet and camera permission
enabled.
• iOS:
• iOS 13.0 with 100MB free storage, internet and camera permission enabled.

4 4
Click to Space
Tenaga edit Master title style

• Access TNB Intranet without connecting to F5 VPN


• Enterprise Employee App only accessible after user enroll to
Tenaga Space

5 5
Click 1:
Step to Download/Install
edit Master title style
Intelligent Hub

Android iOS
• Download/Install via Google PlayStore • Download/Install via App Store

6 6
Click 2:
Step to Set
editUp
Master
Intelligent
title style
Hub

Android iOS

ghr ghr

• Option 1 - Key in “Email address or • Option 1 - Key in “Email address or


server” = [Link] and “Group server” = [Link] and “Group
ID” = ghr ID” = ghr
• Option 2 - Scan QR Code • Option 2 - Scan QR Code

7 7
Click 3:
Step to Login
edit Master
Intelligent
title Hub
style

Android iOS

• Key in “Username” = <staff id> & • Key in “Username” = <staff id> &
“Password” = <email password> “Password” = <email password>

8 8
Click 4:
Step to Enrollment
edit Master title style

Android iOS
• User must understand/agree the • Go to phone -> Settings -> Profile
privacy/data sharing note Downloaded
• Enrollment complete

• Install Workspace Services

• User must understand/agree the


privacy/data sharing note
• Enrollment complete
9 9
Click 4:
Step to Open
edit Master
the App
title style

Android
iOS
• Click Work Folder
• Open Enterprise Employee App
• Open Enterprise Employee App

1010
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How to navigate and use


the app features?

1111
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Login

• Insert staff id and email password


• Click Login
* login page only appear for first time
login or after user logout from the app
ENTERPRISE
EMPLOYEE APP

1212
Click toPassword
Forgot edit Master title style

• Click Forgot Password


• Password Reset – Totally forgot the
password. System will provide
temporary password
• Change Password – Change current ENTERPRISE
password to the new password EMPLOYEE APP

1313
Click to edit Master title style
FrontDoor

• My Profile – User profile


• FrontDoor – News & Communication

1414
Click
My Services
to edit Master title style

• My Digital ID – User Key ID


• My Business Card – Share contact
through QR Code
• ESS Mobile – ESS suite
• EHSD – Employee Health Self
Declaration

1515
Click
My Profile
to edit Master title style

• My Profile
• Profile Photo
• Upload Profile Photo

1616
Click
My Services
to edit (My
Master title
Digital ID) style

• QR Code
• Scan Digital ID – To scan other user
QR Code (My Digital ID)
• As result, scanner able to view user
details + profile photo

1717
Click
My Business
to edit Card
Master title style

• First page, show user details


✓ Name
✓ Designation
✓ Division
✓ Email
✓ Phone Number
• Click the page and card will flip to
second page
• Second page, show QR Code for
contact sharing
• As result, scanner able to save the
sharing contact in the Phonebook

1818
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What is the channel if


users have an issue with
the app?

1919
Click to edit Master title style
Support

• Tenaga Space/Enterprise Employee


App
✓ [Link]
MySSC -> Permasalahan/Pertanyaan
-> Get Help from ICT -> Mobility
Services
✓ 1-300-8080-2323

2020
Click to edit Master title style

Thank You

21

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