Oe eNO Te ECR seco | Pei i ent ee eos tne Caer facilities admissions Sa Cons Cece ee McCoy Hospital jobs and personnel Vocabulary 1 Look at the picture and match the job titles a-i with the hospital personnel 1-9. a) O charge nurse /sister_ —d) [] paramedic ® CO surgeon b) Cl cleaner ©) Ci porter h) C1 triage nurse ©) O consultant ) Clreceptionist. i) [1 scrub nurse 2 Read and choose the best description 1-9 for each job in 1. 1 I'm responsible for keeping the patient rooms clean. 2 I give emergency treatment to accident victims and then transport them to hospital by ambulance. 3. Ideal with patient details and check their hospital records. Tam a senior doctor and I specialise in a certain area of medicine. 5. I'm responsible for making sure the most urgent cases are treated by the doctor as quickly as possible. Look after patients during surgery and after their operations. assist the medical staff by transporting patients from one department to another. 8 Lam responsible for running a ward. I dea! with budgets and with employing staff. 9 I carry out operations on patients. | usually specialise in a particular type of surgery. 6) ALanguage Present simple v present continuous bout oiines and tings thet | She work onthe chiens ward. ___ Auxiliaries don't administer medication. | We use the present continuous to tak about things that take _'m studying for my nursing diploma. place at tho time of speaking and are not permanent. We aren't running the clinic at the moment. Reading 3 Read the interview with a practice nurse and underline the correct verb forms. Reena Chaudry: practice nurse Ace: 33 years old Howe: Hyderabad, India “‘T'work | 'm working as a practice nurse in a big doctor's surgery. This is my first job since graduation. I "Vike / 'm liking the fact that every day is different. Practice nurses ‘carry out / are carrying out a lot of routine procedures; they ‘change / are changing dressings and °rreat / are treating wounds, etc. I “am / am being also responsible for giving health checks and advising patients; I give / “» giving them advice on healthy eating, for example and on health conditions such as asthma or diabetes. At the moment, with a colleague, we ram / are running a clinic for patients with diabetes. It's very interesting. and I °learn /’m learning a lot about | how co deal with this condition. Like most nurses, I "don’t bavv / ‘m not “cz | Aaving alot of free time, but I Vike going /’m liking going to the cinema | when T can, Talso “play / ‘m playing the sitar in a classical music group. Listening 4 You're going to hear an interview with Carlos da Silva, Listen and answer this question. Carlos da Silva: agency nurse AGE: 35 years old HOME: Auckland, New Zealand, What area of nursing does he specialise in? a) renal care b) paediatrics ©) emergency medicine 5 Listen again. Copy and complete the sentences about Carlos. 1 He specialises in 5. This week, he's 2 Atthe moment, he’s working in... 6 Inhis job, he likes / doesn't like .. 3. He's looking after 7 Inthe future, he hopes to 4. Every day, he... 8 Inhis free time .. ‘aking 6 Work in pairs. Take turns to choose one of the sentences in 5 and ask your 9 partner questions. Then introduce your partner to the class.Hospital departments and facilities [i=in Poors: Etite) [Bra Foor: Cardiology Orthopaedics l Pathology ‘and Floor: Dermatology | Neurology Gevatics | (Ground Floor Surgery Casualty es Bestec Dew Dee Cerone Dererin —— (Bprwrnomannes i coer Ereney Bren logy | Ou Bors Bo [rico ee Vocabulary 1 Use the words in the box to complete the definitions of these hospital departments. babies children elderly emergency cases exercises heart kidney nervous system operations skin disorders test results X-rays Casualty is the place where they treat Surgery is where surgeons carry out : Medical staff in the Renal Unit specialise in ____ diseases, ‘The Dermatology Department is where they deal with Specialists in Geriatrics treat problems related to the Pathology is where they analyse patient Midwives deliver _____ in the Maternity Uni Paediatrics is where they treat ____. Patients with ___ disease visit Cardiology. 10 The Radiology Department is where they take 11 Disorders of the __are treated in the Neurology Department. 12 In the Physiotherapy Department, patients learn special___ to help them recover. Pronunciation 2 Put the words in bold from 1 into the correct box according to their stress pattern, Then listen and check your answers. Listen again and repeat. Surgery | Dermatology Speaking 3 Work in pairs. Take turns to ask and answer questions about the location of, other places in the hospital. Use questions like these. Excuse mem Doyou know where looking forthe the... is/are?Vocabulary 4 5 A Senior Staff Nurse is explaining the layout of the hospital. Choose the correct prepositions in italics to complete the explanations 1-6, 1 The Dermatology Department is between / at the Neurology Department at / and / in Geriatrics Room 246 is at / in / on the eighth floor, just on in front of / the left ofthe lift. You can find the Renal Unit at / in / on the first floor, opposite / at Paediatrics. 4 Your wife is at / in / on the Maternity Unit at / in / on the end of the corridor. 5. The Geriatrics Department is next to / between the Dermatology Department at / in / on the second floor. 6 [think that Mrs Nguyan is sitting over there, between / in front of the vending machine. Match the symbols a-i with the facilities 1-9, B Bewn Listening 6 8 BeEBa canteen 4 pharmacy cashpoint 7 registration desk 5 waiting area 8 toilets 3 vending machine 6 coffee shop 9. gift shop ZEEE You are going to hear people giving directions to different he facilities. Listen and complete the instru 1 itor: Excuse me; I'm looking for the canteen. Can you help me? Nurse: Yes of course. Go and it’s in__ you, the of the corridor, 2 Visitor: Excuse me, do you know where the Maternity Unit is? Nurse: It's on the floor. Turn here, go straight on, and when you get to the information desk, right. At the end the corridor, - again and take elevator A. The Maternity Unit is the first door on the left. 3 Visitor: Hello. Do you know if there’s a shop in the building? We want to buy some magazines. Nurse: Sure. Just here and down the corridor, there's a gift shop the pharmacy. You can buy magazines there, Ithink. Look at the hospital plan on page 6. Listen to the directions from this nurse and follow the plan with your finger. Then circle the correct answer. 1 The visitor is looking for the coffee shop / main entrance / canteen. 2 The visitor is on the Ist / Srd / 4th floor. Look at audio script 5 on page 70 and check your answers.Admissions Reading 1 Read the extract from a patient information leaflet from the Central Hospital in Phoenix, Arizona in the USA. What is the average waiting time ... 1. for a patient in ER in Central Hospital? 2. for a patient in ER in the State of Arizona? Central Hospital What to Expect Highly skiled and experienced emergency medical staff are on hand 24 hours a day, seven days a week to provide ‘essential emergency care at the Central Hospital Emergency Room (ER). The Triage Process tthe ER, we treat patients whose lives are in danger frst. A special nurse ‘sors’ the other patients and puts them in order ‘according to how bad their symptoms are. This is called triage. [When you arrive, this is usually what happens: | You check in atthe * | You give your name, address and?__ etc. ‘You wait in a * at carries out some basic tests (pulse, heart rate, etc.) He / She asks you some questions and makes an inital ° ‘of your condition. He / She decides the ® Cf care ofall the pationts in his / her charge. ‘The doctor visits you in the 7 _as soon as he / she is available. ‘The Order of Care ns . | We treet patents inorder of ory Emergency (life-threatening) conditions, e.g. ® Urgent problems, e.g. * Non-urgent problems, e.g." ‘Waiting Times in ER lt your condition is not serious, you may have to wait before seeing a doctor in ER. However, our policy isto give quality ‘care as soon as possible to all our patients. That is why at Central Hospital patients typically spend two hours less wating in ER than the state average of 4.5 hours. 2 Read the leaflet again. Complete the gaps 1-7 in the ‘When you arrive’ section with the words in the box. assessment cubicle (x2) date of birth priority reception desk triage nurse 3. Look at these medical problems a-c. Which are the most serious? Match them to gaps 8-10 in the ‘Order of care’ section. Compare your answers with a partner. a) problems with breathing, a broken bone b) earache, sore throat ) heart attack, stopped breathing.Listening Pronunciation 4 BEZEGN Listen toa triage nurse talking to four new patients, Decide which patient ad above is speaking. I eee ee cee Patient 2__________ Patient 4 _ 5 Listen again and complete the sentences with the words in the box. baby bleeding eye hurts. leg worried 1 He has problems with his left 2 Her head is alot. 3. My head : 4 Tm about the 5 My__ hurts. 6 Work in pairs. Put the patients in order of priority to see the doctor, Compare your ideas with another pair. 7 Match the sentence halves to make six requests, 1 Could you take a seat in | a) lie back and try to relax. 2 Could you fill in |b) your head? 3 Could you ©) a few questions, please? 4 Could you tell me ) this form, please? 5 Could you show me 6 Could Ijust ask you | what happened? 8 Listen again to the dialogue and choose one of the requests from 7 for each patient ad. Compare your ideas with a partner. 9) BE2EM Can you pronounce the letters of the alphabet in English? Complete the ‘groups with letters that have the same sound. Listen and check your answers. 10 Write down the names of four people you know. Work in pairs. Take turns to spell the names to each other.10 Vocabulary Listening Checking in a patient Grrr oi Patient Details First name(s): Gender:JM CIF Marital stat DoB: Title: ‘Surname: Country of origi ‘Occupation: Address: 93 Coalport Ave, Teton, Birmingham B32 OAH... (work) .229.932,9400 Tel: 920612 1398 Tat: (nome) (mobiie) 2772.903 5491 @p: DrAlice White, Next of kin: ad ... Relationship to patient: usband, Tel: nome) 22°221.2278 (mobile) .. Smoking intake: 1/2 Allergies: the Reason for admission: 2) 1 Find the words in the admissions form with these meanings. family name peeeeeeeeeeeer, job — Mr / Mrs / Ms / Dr family doctor the name the patient wants the medical staff to use | —____ closest relative = ae country where patient was born male or female 9 married / single / divorced / widowed —— 10 why the patient is visiting hospital = ae 11 date of birth 12 the amount of something you drink / eat, ete. regularly | 13 a bad reaction to, for example, food or medicine 2 2 ETEN You are going to hear the nurse interview a patient from 4 on page 9 Listen. Which patient is she talking to? Listen again and fill in the admissions form for the patient. 3 Listen again and complete the nurse’s questions. 1 Can you give me your full _____ please? 2 Canyou_______ that, please? 3. What would you like us to _______ you? 4° What is your of S Whatisyour_____ 6 Doyouhave any?Vocabulary 5 Listening 6 ra Speaking 8 Write questions for these answers. Look at audio scri your answers. 8 on page 70 to check 1 Where I'm originally from Catagne, in 2 I'm married, Whe ‘That's Daniel, my husband. ‘The doctor decides that Rosanna is going to stay in hospital for observation. Look at her room, Label the picture with the words in the box. bed buzzer chair drawer light locker table. = TV BEZEEM Listen and write the names of the objects from 5 that you hear. Look at the photo and complete the information about the facilities in the room. 1 The buzzer is next to the _ above the 2 The is next to the window, on the right. 3 The above the locker. 4. The gift shop is between the and the 5. The gift shop is on the floor. 6 The public phone is down the on the left after the Work in pairs. Take turns playing the role of a patient and of the nurse who admits the patient to hospital. Invent an identity for your patient, including the details below. Copy a blank patient admissions form like the one on page 10. Interview your patient and complete their details in the form, Then show the patient to their bed and explain the facilities in the room full name and address * family and next of kin + date and place of birth * occupation marital status smoking intake allergies © reason for adi ion [raccoons |