All India Institute of Medical

Sciences, Deoghar, Jharkhand -

814142

E-TENDER NOTICE

Outsourcing of Manpower

Online bids in two parts (Technical bid and Financial Bid) are invited by the All-India
Institute of Medical Sciences, Deoghar Jharkhand from reputed, competent and experienced
agencies for hiring of manpower on job outsourcing basis.
Title of ‘Outsourcing of Manpower’
Tender
Tender fee Rs. 1500/-
Date of availability of Tender document in the 11/04/2023
website
Date, time and place of pre-bid meeting 26/04/2023
Last Date of uploading the Bids. 10/05/2023
Date of opening 11/05/2023

E.M.D. Rs. 15,00,000/-(in the form of DD favoring

AIIMS Deoghar payable at Patna).
Performance Security Deposit @3% of contract value on annual basis for
two years.

Index

Section Particular
s
I Instructions to Bidder
II Instructions for Technical & Financial Bid
III General Conditions of contract
IV Special Conditions of Contract and Scope of
work
V Details of Manpower Required
VI Performa of Performance Statement
VII Format of Price Bid
VIII Structure & Organization
IX Tender Acceptance Form
Note:

1. The bidders are advised to go through the following sections carefully before filling up the
technical Bid and financial Bid.
2. The manpower requirement is tentative and may increase or decrease as per requirement.
Manpower will be recruited in phased manner, on as and when required basis.

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 SECTION - I

Instructions to Bidder

1. Tender have to be submitted only online at ‘on the CPPP Website:

https://eprocure.gov.in/eprocure/app. in two bid systems i.e. (i) technical bid and (ii)
financial bid in the prescribed Proforma. All the documents in support of eligibility criteria
and copy of EMD etc. are also to be scanned and uploaded along with the tender
documents. Tender sent by any other mode will not be accepted. The list of documents
to be submitted along with technical bid and financial bid are detailed in the tender
document.
2. The complete bidding process is online bidding, Bidder should be in possession of valid
Digital Signature Certificate (DSC) for online submission of bids. Prior to bidding DSC
need to be registered on the website mentioned above.
3. The no. of posts shown is approximate and may vary as per demand of the Institute
at the time of placement of order and during the course of work.
4. The value of wage payments will not be less than latest Central Government
Minimum Wages rates as notified by Chief Labour Commissioner (C), Ministry of
Labour & Employment, Government of India for Deoghar region as per notified
classification of Area effective at that time. At present Deoghar comes under “C”
area as per the circular issued by the labour department Govt. of India. All the
applicable provisions, rules and wages will be guided by the different circular
issued by the labour department Govt. of India time to time.
5. Manpower required is classified into five categories i.e., Highly Skilled, Skilled, Semi-
Skilled, Unskilled and Others. A minimum of 100 manpower in different categories
will be required in phased manner. Number of Manpower is subject to increase,
depending upon the burden and working area.
6. Manpower required for AIIMS Deoghar under the said contract will be approved by the
committee constituted by the Executive Director, AIIMS Deoghar for all categories of
Manpower.
7. All the manpower recruited for AIIMS Deoghar under this contract will have to submit the
valid qualification documents and police verification report as per the post recruited to the
competent authority appointed by Executive Director & CEO, AIIMS Deoghar.
8. The Institute reserves the right to amend or withdraw any of the terms and conditions

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 contained in the Tender Document or to reject any or all tenders without assigning any
reason. The decision of the Executive Director of the Institute in this regard shall be final
and binding on all.
9. (i) The bid is non-transferable.
(ii) The bidder should be registered as a society, Firm or company by the competent
authority. Proprietary firms are also eligible. No consortium of partners will be allowed.
10. The bidder submitting their bid would be deemed to have read and accepted all the terms
and conditions of tender. No verbal or written enquiries shall be entertained in
respect of acceptance or rejection of the bid.

11. Only proprietor will sign the bid document in case of a proprietary firm. In case of a
partnership firm authorized partner of the firm shall sign the bid documents and attested
copy of authorization of such partner shall be uploaded with bid. In case of a company the bid
documents shall be affixed with the seal of the company and signed by such person / persons as
may be authorized by the articles of associations of the company and/ or a resolution of the board
of directors thereof to sign for and on behalf of the company and duly attested copy of the
resolution shall be uploaded with bid. The cancellation of any document such as power of
attorney, partnership deed, etc. shall immediately be communicated by the bidder (s) to the
Institute in writing, failing which the Institute shall have no responsibility or liability of any action,
taken on the strength of the said documents.
12. Only proprietor will sign the agreement in case of award of work to a proprietary firm,
however in cases of partnership firm/company only legally authorized person will sign the
Agreement.
13. The schedule of rate (s) and quantities must be carefully and properly filled in. All rates
should be mentioned in words as well as in figures. Please note “No corrections and
alterations in the financial bid will be allowed.”
14. Subletting of contract, wholly or partially, in any form is strictly prohibited, and would entail
termination of contract with forfeiture of security deposit and imposition of penalty and such
other action as may be deemed essential is the sole discretion of the Executive Director.
15. All the pages of the bid documents and supporting documents, annexure/enclosures etc.
must be numbered serially, signed and stamped by the bidder and mention the total
number of pages.
16. Only the sought for information and details are required to be provide with the tender
document. If the bidder desires to provide additional information the same may be

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 provided separately on A- 4 size white paper with proper indexing.
17. Only those bidders who successfully qualify in the Technical bid will be allowed to
participate further in the bidding process.
18. The employees of All India Institute of Medical Sciences, Deoghar or their family members
shall not be eligible to participate in the bid process. For the purposes of this clause family
members mean only dependent parents, Sons, Daughters, brothers, Sisters and Spouse.
19. All registered letters posted to the successful bidder on the address given in bid will be
considered to have been delivered. Accordingly, prospective bidders are advised to write
their full & correct postal address and email id.

20. In the event of withdrawal by a bidder before the expiry of validity of offer, institute shall
have right to forfeit the Earnest Money Deposit (EMD).

21. The Institute reserves the right to seek clarifications on any documents or any information
provided by the bidder at the any stage of tender evaluation.
22. The Institute reserves its right to reject any or all bids received at any point of time, without
assigning any reason in lieu thereof.

23. Tenderer shall not be permitted to withdraw his offer or modify the terms and conditions
thereof. In case the tenderer fails to observe and comply with stipulation made herein or
back out after quoting the rates, the aforesaid amount of earnest money will be forfeited.

24. The Firm who are registered with National small industries corporation (NSIC)/ or small
scale industries (SSI). Or MSME are exempted to submit the EMD (Copy of registration
must be provided along with technical bid in the relevant field).

25. The EMD, in case of unsuccessful bidders shall be returned immediately.

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Minimum Eligibility criteria of Bidder:

1. The Bidder should have minimum FIVE years of experience of rendering Manpower
services in any Central Public Sector Undertaking /Central Govt. Hospitals / INI Hospitals
(Not less than 500 beds) /IIT/IIM/NIT/IIIT/AIIMS/ Central Autonomous Bodies (Bidder
should have to provide experience/work completion certificate duly signed by
authorized signatory of respective organization along with respective work order).

2. The Bidder should have minimum annual turnover of Rs. 10 Crore (Ten Crore only)
average of the last three financial year ending 31.03.2022 (2019-2020, 2020-21, 2021-22).

3. The Bidder should have completed similar works of minimum value as described below:-
a. The tenderer should have satisfactorily completed either three similar each works
not less than ₹ 5,00,00,000/- in last 5 years Ending 31st December 2022.

OR
b. Two similar works in each costing not less than ₹ 7,00,00,000/- in last 5 years
ending 31st December, 2022.
OR

c. One similar work each costing not less than ₹ 10,00,00,000/- in last 5 years Ending 31st
December, 2022.
d. The Bidder must note that they should have carried out and completed similar works
in their own name/firm/company as principal contractor and not in any other name as
per MOU signed with other parties.

4. The Bidder must submit Satisfactory Performance Certificate duly signed by the Head of
the Institution/ authorized signatory by the competent authority of the respective
organization.

5. Should produce a Solvency Certificate from a scheduled bank for an amount not
less than 5,00,00,000/- (Rs. Five Crore). Note- the Banker should be any of the
Scheduled Bank as per RBI Act.
6. Legal Entity:-
a. The Bidder may be a proprietary firm, Partnership firm, Limited Company,
Corporate body legally constituted and registered who possess the required licenses,
registrations from competent authority. (Relevant document of registration from competent
authority should be attached).
b. The Bidder shall be registered with the Income Tax, Service Tax and also
registered under the labour laws, Employees Provident Fund Organization, Employees
State Insurance Corporation. (Relevant document of registration from competent authority

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 should be attached).
c. PAN Card and Registration of firm with concerned Authority as valid legal entities.
PAN card should be in name of firm/company/ proprietor as the case may be.
d. Valid License issued by Regional Labour Commissioner, Govt of India or
should give an undertaking that the bidder would obtain it positively within 90 days of the
award of the work.

Note: Experience and satisfactory work experience certificate issued by head of

the institution/authorized signatory must be annexed with bid.

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 Table-A
Technical Evaluation Creteria
Sr. Description Submission Points Documents
No. Required
1 Gross average total turnover in last More than 40 20 Pts. Financial
three financial year i.e. 2019-20, Crs Statement of
2020-21 and 2021-22 Between 30 to 40 Crs. 15 Pts. concerned year
Between10 to 30 Crs. 10 Pts. certified by a
charted
accounted.
With UDIN
2 Experience in providing manpower More than 20.00 yrs. 20 Pts. Work
services (Central Govt. Hospitals/ completion
Between 10 to 20 yrs. 15 Pts. certificate
INI Hospitals not less than 500
beds, Public Sector Undertaking / Between 5 to 10 yrs. 10 Pts. from
/IIT/IIM/NIT/IIIT/AIIMS/Central competent
authority,
Autonomous Institute experience
along with
criteria of last 5 financial year. relevant
work order.
3 Number of running contract of More than 7 (At least 1 in more 15 Pts. Self-attested
similar nature (Manpower Services) than 500 bed govt. Hospital) copy of each
in hand during last financial year contract/work
2021-22 in any of the above Between 5 to 7 (At least 10 Pts. order copy
organization 1 in more than 500
bed Govt. Hospital)
Between 3 to 5(At least 1 in more 5 Pts.
than 500 bed govt. Hospital)
4 Number of years of operation in > 15 years 20 Pts. Relevant
business > 10 years to < 15 years 15 Pts. document to
> 05 years to < 10 years 10 Pts. be attached.

5 Registered office One of the registered office in 5 Address proof of

Jharkhand Registered office
to be submitted
Registered office outside 3
Jharkhand
6 Valid ISO Certification in Manpower If ISO certificate available in the 5 Copy of certificate
Services name of local branch in
Jharkhand.
If ISO certificate available in the 3
name of Head Office.
7 Action Plan of work 15 Pts.
execution in power point
presentation
Total Marks 100.

Minimum qualifying marks for technical qualification of bidder shall be marks obtained within 20 % of
the highest obtained marks by any bidder. The bids of vendors securing less than the qualifying

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 marks will not be considered for opening of price bids. For example if the highest vendor score
80 marks, then applicants scoring 64 marks and above will be considered for further process/
Opening of financial bid.

Bid evaluation criteria and selection procedure

A two-stage procedure shall be adopted for evaluating the proposals. The
selection will be done using Quality cum Cost Based Selection (QCBS)
process. 30% weightage would be given to the Technical evaluation and 70%
weightage would be given to the financial bid.
Evaluation Criteria for Financial Proposal
The price bids of only those firm/agencies who qualify technically will be opened
as per above criteria. The lowest responsive bid will be given a financial score of
100 and the other proposals will be given financial score that are inversely
proportionate to their cost bids. Financial bids declared non responsive will be
awarded zero marks.

For e.g. assuming that out of technically qualified bids a firm “A” who has
quoted 5% as service charge is lowest one, it will be given a financial score of
100. Other technically qualified firms who have quoted above 5% will be given
the financial score as worked out in the following examples.
Firms Bid Rate Financial Score Firm
“B” - 6% - 5/6 x 100 = 83.33
Firm “C” - 7% - 5/7 x 100 = 71.43
Firm “D” - 8% - 5/8 x 100 = 62.50
To work out the combined score, the following formula will be
used:
Total points = {T(w) x T(s)} + {F(w) x F(s)} where T (w) stands for weight of the
technical (30%)
proposal T (s) stands for technical score (As per Table-A)
F (w) stands for weight of the financial proposal (70%)
F (s) stands for financial score as worked out above (as per financial bid)

For e.g. if a firm score 65 marks in technical bid and 75 marks in financial bid
the total points will be worked out as follows:-

{T(w) x T(s)} + {F(w) x F(s)} (30/100

X 65) + (70/100 X 75)
Total = 19.5 + 52.5 = 72 Points.
The proposals will be ranked in terms of total points scored. The proposal with the highest total
points (H-1) will be considered for award of contract. If the highest total point of bidders are same
then work will be awarded to the bidder who have quoted lowest service charge in financial bid. If after
considering the financial bid L-1 rate the highest marks becomes again same then the contract will be

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awarded to the bidder who has scored highest marks in Technical evaluation as per Table-A. After
doing above exercises if highest score again become same then method of awarding the work will be
decided by the competent authority as per discretion of Executive Director & CEO AIIMS Deoghar.

1. Payment of Wages:
a) Contractor shall make payment of wages to contract labour directly in their bank account
through NEFT/RTGS only. Contractor shall comply with the provisions of The Payment of
Wages Act, 1936 and The Minimum Wages Act, 1948.Payment by any other mode will not
be permitted. No deduction will be allowed to be made from the salaries of deployed
personnel except statutory deductions like ESI, EPF, etc. Only such amount will be
reimbursed to contractor as is shown in the NEFT/RTGS statement.
b) Payment shall be paid to manpower as per minimum wages of order issue by Govt. of India,
Ministry of Labour & Employment, Dy. Chief Labour commissioner (Central).

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Submission of E-tenders:

(i) The bid along with the necessary documents should be uploaded on the CPPP
Website: https://eprocure.gov.in/eprocure/app. as per guidelines mentioned in the
portal. Tender have to be submitted only online at CPPP site
https://eprocure.gov.in/eprocure/app in two bid systems i.e. (i) technical bid and (ii)
financial bid in the prescribed proforma. All the documents in support of eligibility
criteria etc. are also to be scanned and uploaded along with the tender documents.
Tender sent by any other mode will not be accepted. The list of documents to be
submitted along with technical bid and financial bid are detailed in the Tender
document.
(ii) Tender documents may be downloaded from institute’s web site
www.aiimsdeoghar.edu.in (for reference only) and CPPP site
https://eprocure.gov.in/eprocure/app

(ii) AIIMS Deoghar reserves the right to amend or withdraw any of the terms and
conditions contained in the Tender Document or to reject any or all tenders without
assigning any reason. The decision of the Executive Director of the AIIMS Deoghar in
this regard shall be final and binding on all.
(iv) Tender fee Rs. 1500/- should be deposited as Demand Draft in the favor of “AIIMS
Deoghar” payable at Patna. The photo copy of DD should be uploaded with tender
document. The hard copy should be submitted physically in F/I Tendering office within
7 days after last date of bid submission.

(v) Earnest Money (EMD)

(i) Earnest money deposit of Rs. 15,00,000/- (Fifteen Lakh only) should be deposited as
Demand Draft in the favor of “AIIMS Deoghar” payable at Patna. Photo copy of EMD
will be uploaded with tender document. The hard copy should be submitted physically
in F/I tendering office. within 7 days after last date of bid submission.

(i) The proof of EMD should be enclosed with Technical Bid or the tender. The
earnest money will be refunded to unsuccessful bidders within 30 days of
finalization of tender. The earnest money may be returned back to the successful
tenderer, after receipt of security deposit before signing of the agreement.

(ii) EMD in any other format is not acceptable.

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(ii) PERFORMANCE BANK GUARANTEE: -
(a) The service provider/successful tenderer shall submit Performance Bank Guarantee
deposit in the amount stated hereinabove, having validity of 26 months (2 months
beyond completion of all the contractual obligation). The service provider/successful
tenderer shall ensure the extension of its validity for further period, if the contract is
extended.
(b) The Performance Bank Guarantee of 3% of the value of contract for two years may be
made in the form of FDR/Demand Draft/Bank Guarantee of any
Nationalized/scheduled Bank, in favour of ‘AIIMS Deoghar’ drawn on any
Nationalized/scheduled Bank and payable at Deoghar within fifteen days of the issue
of the Letter of notification of award along with non-judicial stamp paper of Rs. 1000/-
(Contract agreement). Vendor will bear the expenditure of Stamp Paper.
(c) The security deposit shall be released, or refunded, as the case may be, only upon
expiry of a period of 03 (Three) months after the expiry of the contract after adjustment
of all dues of the Institute or damages of any kind, if any. The Institute shall be entitled
to adjust any and every due amount from the said security deposit.
(d) The Performance Bank Guarantee can be fortified by order of this Institute in the event
of any breach or negligence or non-observance of any condition of contract or for
unsatisfactory performance or non-observance of any condition of contract or
subletting of contract.

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 SECTION-II

Instructions for Technical & Financial Bid

1. Instructions for Technical Bid

The bidder shall upload the valid documents, certificates and affidavits as listed
below with the Technical bid, failing which bid will be summarily rejected:

(a) Bidder must upload scanned copy of tender fee deposit.

(b) Bidder must upload scanned copy of EMD deposit.

(c) Bidder must upload CA certified Annual turnover along with supporting Balance sheets
for same period along with ITR for last 03 financial years i.e., 2019-20, 2020-21 &
2021-22. Experience certificate as per minimum eligibility criteria mentioned in
Section-1.

(d) Registration of firm/company/bidder/Proprietorship certificate.

(e) Bidder must upload the self-attested scanned copy of PAN, GST, labour department
registration certificate.

(f) An affidavit duly sworn before a notary that the firm or proprietary concerned or
company have never been blacklisted.

(g) An affidavit duly sworn before a Notary that neither bidder nor the
firm/partners/proprietor/Director of the company has never been convicted or punished
by any Court of Law nor any criminal prosecution, involving moral turpitude, in which a
charge sheet is issued, is pending against any of them. Affidavit regarding non-working
of near relating AIIMS Deoghar & non-blacklisting of the firm.

(h) Self-attested scanned copy of EPF & ESI Registration certificate along with the code
number.

(i) Copy of memorandum of Articles if the firm is registered as Limited company.

(j) Copy of resolutions for authorization of signatory to sign the bid along with name and
designation.

(k) Bidder must upload the Tender Acceptance form in the given format of this tender
document.

(l) Satisfactory Performance Certificate duly signed by the Head of the Institution /
Authorized Signatory.

(m) Properly filled Section – VI along with documentary proof to support the declarations.

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 (n) Copy of ISO certificate in area of manpower services.

2. Instructions for Financial Bid

The bidder shall complete the financial bid as per the points given below and shall
upload all the below mentioned documents/certificates with financial bid, failing
which bid shall summarily be rejected:

(a) The bidder must quote in figures without decimals as well as in words the total amount
offered and in the event of any discrepancy, the amount quoted in word would be
taken to be the offered amount.

(b) The bidder must quote the financial bids as per Section – VII

(c) The bidder must ensure that the rates are written in such a way that no blank space is
there.

(d) Bidder must clearly specify the GST to be paid extra, failing which price will be taken
as basic price excluding GST. GST will not be considered for deciding Lowest Bidder.

(e) The bidders may contact Procurement Cell on the institute for any clarifications before
quoting the rates or during the pre-bid meeting, if any.

(f) Rates and tender will be finalized on the basis of criteria as laid down in tender
document.

(g) Service provider agency has to fill the percentage (%) of service charges on total basic+VDA
bill for all financial categories of human resources/ manpower provided which should be more
than 3.83% Minimum service charge. The rate of service charge is to be same for all categories
of posts. No other charges would be payable by the Institute. The service charge for others
category of manpower will be same as per financial bid.

(h) The service charge is to be at Percentage common to all categories. The Bidder has to comply
all the provisions of the labour laws and all other applicable rules/regulations.

BID SHALL BE REJECTED IF ANY OF THE SAID DOCUMENT OR INSTUCTION IS NOT

FOLLWED.

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3. Check List:

Sl. Document to be submitted Yes/ Page

No. No No.
1. Scanned copy of Tender fee
2. Scanned copy of EMD
3. Experience and satisfactory work performance certificate
as per eligibility criteria.
4. CA certified Annual turnover along with supporting
Balance sheets for same period along with ITR for last 03
financial years i.e., 2019- 20, 2020-21 & 2021-22
5. Turn Over certificate last 03 financial years i.e., 2019- 20,
2020-21 & 2021-22 duly certified by CA with proper UDIN
no.
6. Self-attested copy of PAN
7. Properly filled Section – VI along with documentary proof
to support the declarations
8. An affidavit duly sworn before a notary that the firm or
proprietary concerned or company have never been
blacklisted
9. An affidavit duly sworn before a Notary that neither bidder
nor the firm/partners/proprietor/Director of the company
has never been convicted or punished by any Court of
Law nor any criminal prosecution, involving moral
turpitude, in which a charge sheet is issued, is pending
against any of them.
10. An Affidavit duly sworn before a notary that no near
relatives are working in AIIMS Deoghar.
11. Copy of resolutions for authorization of signatory to sign
the bid along with name and designation
12. EPF Registration certificate
13. ESI Registration certificate
14. GST registration Certificate
15. Tender Acceptance form as Section – IX in the given
format
16. Registration of firm/company/bidder
17. Valid ISO certificate
18. Address proof of registered office in Jharkhand
19. Any other document as required as per tender document

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 SECTION – III

GENERAL CONDITIONS OF CONTRACT

1. Only proprietor will sign the agreement in case of award of work to a proprietary firm,
however in cases of partnership/company only legally authorized person will sign the
agreement.
2. The successful bidder has to maintain a current/saving bank account with any branch of
a nationalized bank situated in Deoghar and intimate the A/C No. to the Accounts
Department, Accounts Officer and Procurement cell of the Institute, within a week of
award of tender.

3. THE SUCCESSFUL BIDDER DELIVERABLES.

(a) The successful bidder shall provide the services in the designated area during such
time in the day as may be specified for that particular area from time to time.
(b) The services shall be provided only through qualified and experienced personnel for
particular service.
(c) Before start of work/deployment the successful bidder shall submit details (including
identity, educational qualification, bank account number, credential, Police
Verification reportetc.) of personnel through which the services will be rendered to the
Competent Authority of AIIMS Deoghar.
(d) The successful bidder will pay wages/salary by 7th of every month, only through
RTGS/NEFT, to the personnel deployed in AIIMS Deoghar for providing services and
submit the proof of such payments to Institute by 15th of every month.
(e) The value of payments will not be less than latest Central Government Minimum
Wages rates as notified by Chief Labour Commissioner (C), Ministry of Labour &
Employment, Government of India for Deoghar region as per notified
classification of Area effective at that time. This will also include other
components of salary as per labour law.
(f) Manpower required is classified into five categories i.e., Highly Skilled, Skilled, Semi-
Skilled, Unskilled and others. A minimum of 100 manpower in different categories
will be required in phased manner. Number of Manpower is subject to increase,
depending upon the burden and working area.
(g) Manpower recruited for AIIMS Deoghar under the said contract will be approved by
the committee constituted by the Executive Director, AIIMS Deoghar for all categories
of Manpower.
(h) All the manpower recruited for AIIMS Deoghar under this contract will have to submit
the valid qualification documents and police verification report as per the post
recruited to the committee constituted by the Executive Director, AIIMS Deoghar.
(i) The successful bidder will issue the identity card to the manpower deployed with name
and address of the manpower with blood group and employer bidders name printed
on the card. Under no circumstances should such identity card carry the name of the

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 Institute, or its logo, in any form.
(j) Manpower deployed for the services shall wear such uniform as may be specified by
the Institute from time to time depending on nature of job.
(k) Uniform, Identity card, any other item shall be provided by the vendor, at its own cost.
(l) The successful bidder shall ensure that there is no disruption of services because of
absenteeism of human resource. The successful bidder must have and alternative
backup plan for continued availability of human resource in all cadres to ensure that
there is no disruption to the services.
(m) Before deployment of any manpower the successfully bidder shall submit: -
a. Copy of letter of appointment issued to the deployed manpower carrying the
signature of the incumbent.
b. An undertaking from the deployed manpower to the effect that he/she would not
claim any rights to be an employee of the Institute on the basis of his/her
deployment under the terms of the contract.

4. Performance indicator:
Performance of the contract would be judged as on overall basis, inter-alia taking the
following parameters into consideration: -
(i) Attendance and punctuality of personnel deployed to provide services.
(ii) Status and quality of task performed.
(iii) Number of breakdowns in the Services.
(iv) Inter-personal and behavioral problems observed.
(v) Undesirable actions observed which may cause or may have caused financial and
reputation loss to the Institute.
(vi) Complaints received.
(vii) General opinion/general assessment by any faculty/department/committee,
constitute for the purpose of monitoring. The contractor will immediately removed the
manpower if any breach of conduct/law is observed by them.

5. RESPONSIBILITIES OF THE SUCCESSFUL BIDDER:

(a) The Successful bidder shall provide all the services as provided in Section-III the
successful bidder shall provide such services on all working days/shifts and even on
holidays if required..
(b) Apart from providing the aforesaid services, as and when called for the successful bidder
shall discharge any other duties, which in the opinion of the Institute are within the Scope
of Work and Special Conditions of Contract, and the successful bidder shall carry out such
duties with diligence and care.
(c) The successful bidder shall provide speedy and competent services as per the
performance benchmark and shall also deploy the required number of personnel to this
effect.
(d) The manpower deployed by the successful bidder for carrying out the services under the

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 terms of the contract shall be employees of the successful bidder. No relationship of
master and servant is created between the deployed manpower and the Institute under
this contract. The successful bidder shall be solely responsible for their affairs and will be
under mandatory/ obligations to comply with the statutory obligations such as EPF, GST,
ESIC etc. as and other labour laws where applicable.
(e) It is the responsibility of the successful bidder to issue ESI Cards all the personnel
deployed at AIIMS Deoghar.
(f) These personnel shall have no claim whatsoever, to be treated as employees of the
Institute. In the event any such claims made by the personnel of the successful bidder
shall indemnify the Institute against any such claims, either monetary or otherwise. Over
and above as foresaid, all applicable statues will invariably be invoked concurrently or
prospectively as will be the case, will be borne by successful.
(g) The successful bidder at all times should indemnify the Institute against all claims,
damages or compensation under the provisions of payment of wages Act 1936, Minimum
wages Act 1948, Employer’s liability Act 1938, the workmen compensation Act 1923,
Industrial disputes Act 1947, Maternity Benefit Act 1961, payment of bonus Act 1965 or
any other law relating thereto and rules made there under from time to time. The Institute
will not own any responsibility in this regard.
(h) COMPLIANCE: The Agency / Tenderers shall be responsible for compliance with the
provisions of all the applicable Labour Laws including latest amendments and revised
rates but not limited to:
a. Contract Labour (Regulation Abolition) Act &,1970;
b. Minimum Wages Act,1948;
c. Workmen’s Compensation Act,1923;
d. The Employee Provident Fund Act, 1952;
e. Employee State Insurance Act, 1948;
f. The Payment of Bonus Act, 1965 and Gratuity Act, 1972
g. The Child Labour (Prohibition and Regulation) Act, 1986
h. Quantum of reservation as per Government of India orders/PMSSY Rules &
Regulations, and
i. Any other rules, regulations and / or statutes as may be applicable to them from
time to time.
(i) The successful bidder must provide the manpower deployed with bonus and leave of the
kind due as per prevailing laws, wherein the same would be reimbursed by the AIIMS
Deoghar, if mandated by law, as per actual and under the obligations of relevant and
prevailing rules.
(j) Successful bidder shall be fully responsible for any accident or mishap involving
manpower engaged by him and any claim made on this part will be paid by the successful
bidder. The Successful bidder shall indemnify the Institute from any claims arising out of
accidents or mishaps, disabilities of any nature or death, or arising out of provisions under
law or of any other nature/ any loss caused by manpower in respect of all manpower
engaged by successful bidder.

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 (k) In case the successful bidder fails in fulfilling the obligations of work/service under the
contract, fully and in time, the Institute shall have the absolute right to take up the work
at the successful bidder’s cost and risk, and recover all such expenses from the amounts
due to the successful bidder including their security deposit.
(l) The successful bidder will post suitable and experienced personnel at their own payroll
as maybe needed to supervise and guide the personnel for proper completion of the
work/services as per direction of the Competent Authority of AIIMS Deoghar or by such
officer as may designated by the institute. The successful bidder is overall responsible
for the good conduct and character of the manpower deployed. Successful bidder is
expected to be duly diligent to carry out background check of verve manpower before
deploying it with the institute and ensure that no criminal case is ongoing against any of the
manpower deployed as and when they are deployed by the successful bidder.
(m) They will have to abide by the latest Central Government Minimum Wages rates as
notified by Chief Labour Commissioner (C), Ministry of Labour & Employment,
Government of India for Deoghar region as per notified classification of Area effective at
that time and all other relevant and applicable statutory labour and other laws, rules and
regulations as applicable e.g., EPF, ESI, Bonus etc. The successful bidder shall comply
with regulation of any statutory authority on any obligation imposed upon him by the
authorities or applicable under any law as a result of establishing and running the services
and indemnify the services under the agreement to be executed between institute and
successful bidder and shall indemnify the Institute and its officers/employees from any
claim or consequences/damages for any lapse or non-compliance thereof. The
successful bidder and his assistants and personnel shall be liable to be dealt suitably in
the event of infringement of any law. Any liability arising on the Institute as principal
employer shall be deducted from the bills of the successful bidder and the full amount
shall be recovered from the security deposit and subsequent monthly bills of the
successful bidder.
(n) The successful bidder shall be responsible for the conduct of his personnel and in case
of any complaint against any staff, the successful bidder shall be under obligation to
suitably punish such personnel or to take such other action as may be directed including
removal or substitution of such personnel when instructed orally or in writing by the
Competent Authority of AIIMS Deoghar or by such officer as may designated by the
institute. The successful bidder shall observe all the laws and shall be responsible for any
prosecution or liability arising from breach of any of those laws. The institute shall not be
held accountable or responsible under this head with regard to staff on the rolls of the
successful bidder in any manner whatsoever.

6. CONSIDERATION/ COMPENSATION/ PAYMENT:

(a) The successful bidder shall submit monthly bill in original to the institute for the
services rendered by the successful bidder in the preceding month. The payment shall
be released after satisfactory performance of work, which shall be certified by the officer
designated by the Institute for the said purpose.

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 (b) The successful bidder will pay wages/salary by 7th of every month, only through
RTGS/NEFT, to the personnel deployed in AIIMS Deoghar for providing services and
submit the proof of such payments to Institute by 15th of every month.

(c) The successful bidder shall submit bills complete in all respect within 15 days of every
month.

(c) The successful bidder would also fully indemnify any legal and financial liability
bestowed upon the Institute in respect to the personnel employed/deputed under the
agreement executed between Institute and successful bidder.
(d) The successful bidder shall abide by and follow all the labour and other laws enforced
from time to time in respect of his staff. The Institute will in no way be responsible for any
liability or claim of the personnel employed by the successful bidder. Institute shall be
indemnified from any dispute/claim arising out of the work done under the contract by the
successful bidder. The successful bidder shall be fully responsible for payment of any
amount of compensation arising out of any accident/disability etc. to their personnel or
outside agency deployed by them for fulfillment of the terms of the contract. The
successful bidder will make full arrangement and responsible for safety and security of
all such staff.

(e) If at any later date, it is found that the information, documents and certificates
submitted by the successful bidder/contractor are wrong/ forged/ fake/ false or
manipulated, bid/ contract shall be cancelled and EMD/security deposit with the
Institute shall be forfeited without any claim whatsoever against the Institute. If at
any time it is also found that any type of liability/ responsibility fixes on the Institute
or its employees by any Government or local bodies regarding the bid/ contract,
the total responsibility will have to be borne by the bidder/contractor.

(f) The successful bidder have to release the payment of employees timely on
monthly basis upto 3 months, if delay in payment from institution due to any unavoidable
circumstances or administrative reason. If the contractor fails to pay the wages to the
manpower within first week of consecutive month without waiting of the release of
payment from the institute, a penalty of 0.05% of wages per person per day of delay will
be imposed on the contractor. The amount of penalty will be deducted from the
consecutive months billed amount of the contractor.

(g) Agency has to maintain Biometric Attendance system in different places for all
the Employee, proof of which has to produce regularly to AIIMS Deoghar authority.

7. CONTROL & SUPERVISON OF SUCCESSFUL BIDDER’S PERSONNEL:

(a) The successful bidder shall in person or through the supervisors, supervise and
control the working of all the personnel engaged by him for the purpose of carrying out
the obligations under the contract and shall be fully responsible for maintaining discipline,
peace, good behavior, appearance of the personnel deployed in the Institute’s premises.

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 (b) In the event of the work carried out by the successful bidder or its personnel if being
not found satisfactory, the successful bidder upon advice, directions or orders from the
Institute shall take immediate necessary steps so as to provide prompt, uninterrupted and
effective services, as per terms of contract.

(c) The successful bidder shall ensure that the personnel engaged by them shall remain
on the premises of the Institute as per timings indicated by the Institute. However, prior
permission will have to be obtained by the successful bidder/its supervisors from the
Institute in the event of successful bidder/its personnel being required to remain on the
Institute’s premises beyond the aforesaid stipulated time and/ or on Sundays and fixed
public holidays for any reasons whatsoever.

8. DAMAGES TO PERSON & PROPERTY:

(a) The successful bidder shall ensure that all manpower deployed for carrying out the
terms of contract is duly covered and registered under beneficial insurance scheme of
ESI corporation and their contribution is regularly deposited to meet any eventuality of
accidents (fatal or otherwise) or injuries. The successfully bidder shall submit along with
is monthly bills, proof of deposit of ESI of all manpower deployed during the period of the
bill. It is the responsibility of the successful bidder to issue ESI Cards all the personnel
deployed at AIIMS Deoghar.
(b) The successful bidder shall ensure that the Institute shall in no way be held
responsible or liable to meet any claim of the personnel deployed by the successful bidder
against any accident or injury etc. suffered by the personnel of successful bidder during
the course of his employment.

(c) The successful bidder shall indemnify the Institute at all times against all claims for
compensation under the provision of any law for the time being in force or in respect of
any personnel employed by the successful bidder in carrying out the contract and against
all costs and expenditures incurred by the Institute in connection therewith.

(d) The Institute shall be entitled to deduct any amount due for such claims including
costs and expenses in connection with such claim from the money payable by way of
consideration as aforesaid.

(e) If in the course of execution of the contract by the successful bidder any damage is
caused by the successful bidder or its personnel deployed in the Institute’s premises to
persons and property of the Institute, the successful bidder shall be liable for the same
and indemnify the Institute against such damages. Successful bidder shall also render all
indemnify the Institute against such damages. Successful bidder shall also render all
assistance and cooperation to the Institute in the event of any inquiry relating to any
accident.

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 (f) In case of any lapse, default and negligence, fraud etc. On the part of the successful
bidder or its personnel deployed in the Institute’s premises, due to which the Institute
suffers any loss, the successful bidder shall be responsible to indemnity the loss and
damages to the Institute. However, Institute will be at liberty to recover such losses from
his security deposit and/or other payments due to him.

(g) The successful bidder shall indemnify the Institute against any action, proceedings,
claims or demands of any persons (s), or its personnel made against the Institute in
respect of services. The successful bidder shall also indemnify the Institute for any
commission or omission or default on the part of the successful bidder, its personnel or
agents which the Institute may have to pay, incur or sustain by reasons of any such action,
proceedings, claims or demands or otherwise in relation thereto, or for any reasons
whatsoever.

9. MISCELLANEOUS LIABILITY/RESPONSIBILITY:

(a) The successful bidder shall not divulge any information confidential or otherwise that
he may come across. The successful bidder has been granted license by the Institute to
enter the premises only for the purpose of carrying out the contractual obligations and not
for any other reasons or purpose. It is specifically made clear to the successful bidder that
such license is valid only during the subsistence of the contract and such license shall not
be construed to confer any right on the successful bidder and or for its personnel,
including the right to tenancy, sub-tenancy etc.

(b) Any financial liability arising to the Institute under the contract shall be deducted from
the bills of the successful bidder and if the full amount is not recovered then the same
shall be recovered from the security money of the successful bidder.
(c) The successful bidder and their staff/personnel shall follow the
instructions/directions/orders/rules and regulations of the Institute in force or as amended
from time-to-time by the competent authority of the Institute or officer nominated by the
Institute. The successful bidder on the direction, orders or advice of the Institute will be
under mandatory obligation to change the personal immediately.

(d) The Executive Director of the Institute or any officer authorized by the Institute may
review or ascertain and enforce due and proper observance of the laws and rules and
regulations. The officer so authorized by the Institute or the Executive Director of Institute,
may investigate into any complaint regarding default in terms and conditions of
bid/Agreement committed by the successful bidder.

(e) No party shall be allowed to be represented by legal expert during any investigation,
enquiry, appeal or any other proceeding by or before any officer of the Institute against
the successful bidder.

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10. VALIDITY OF TENDER:
The initial validity of the offer made in tender document is 180 days from the date of
opening of the technical bid. At the behest of the Institute the successful bidder shall
increase the validity period of his offer subject to a maximum of another ninety days.

11. COMMENCEMENT OF WORK:

The successful bidder is required to sign the agreement and start the work within fifteen
days from awarding of work. In case it is found that the work has not been taken up within
seven days from the date of signing the Agreement, the Institute at its sole discretion may
cancel the same and forfeit the earnest money deposit or security deposit, as the case
may be.

12. PERIOD OF CONTRACT AND ITS RENEWAL:

(a) In the first instance, the contract would be for a period of 02 (two) year. Thereafter, the
contract shall be renewed for further periods of 02 (Two) years (One year at a time) each,
on the request of the contractor, made in writing at least three months before the date of
expiry of the period and depending upon satisfactory performance of the contractor on
same terms and conditions.

(b) Each renewal of contract shall be made on the same terms and conditions on which
the initial agreement has been entered into and submission of PBG.
(c) Subject to other conditions of the contract, the minimum period for the running of the
contract is 02 (two) year, during which the successful tenderer cannot withdraw from its
obligations under the contract. Withdrawal from contract will lead to forfeiture of security
deposit and blacklisting of contractor.

(d) In all circumstances and eventualities, whether arising out of expiry of the period of
contract or its non-renewal or termination or withdrawal, the successful tenderer shall
have to continue the work till such time that a new or alternate arrangement is made by
the Institute.

13. TAXES AND DUTIES: -

(a) Statutory levies like Turnover Tax, Income Tax deduction at source and other statutory
levies, as applicable from time to time, will be deducted from the bills of the successful
bidder.

(b) GST and other taxes extra, as applicable from time to time, shall be applied.
14. TERMINATION OF AGREEMENT: -

After giving opportunity of being heard to the successful tenderer, in a summary proceeding,
the Institute may terminate the contract in the event of: -

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 (a) Breach of any of the terms and conditions of this contract.
(b) Any document or information uploaded by the successful tenderer, either before the
signing of the contract or during the subsistence thereof, being found to be forged,
fabricated or materially incorrect.
(c) The successful tenderer submitting to the Institute materially false or incorrect reports.
(d) Interference, in any form, during any inspections by an inspector nominated by the
Director.
(e) The successful tenderer fails to observe agreed service standards or fails to provide
services in conformity with Institute; instructions or procedures or protocol.
(f) The presentations and declarations made by the successful tenderer before entering
into the contract with regards to its performance of services, functions etc. are found
to be false and misleading.
(g) The successful tenderer goes into liquidation or is wound up or dissolutions
proceedings are initiated.
(h) If liquidator or receiver is appointed to take possession of undertaking, business or
assets of successful tenderer.
(i) Changes in the Ownership or Management of the successful tenderer.
(j) If the contractor sublets the contract.

15. ASSIGNMENT: -

Successful tenderer shall have no right to assign, transfer or sublet the contract arising
out of this Tender.

16. GOVERNING LAW: -

The law of India shall apply to the contract arising out of bid. The courts at Deoghar,
Jharkhand shall have exclusive jurisdiction in all matters arising out of the contract.

17. SETTLEMENT OF DISPUTE AND ARBITRATION: -

(a) In the event of any dispute or difference between the parties relating to or concerning
the interpretation of the contract or any alleged breach thereof or any matter relating to
the contract, the same shall be settled by the parties, as far as possible, by mutual
discussions and consultation between themselves. The dispute shall be so settled only
when the same has arisen during the subsistence of the contract.

(b) No party shall be allowed to be represented by a lawyer during any proceeding of

mutual discussions and consultation.

(c) In the event of any dispute or differences, arising in connection with the contract,
whether during the subsistence of the contract or at any time after the expiry thereof, not
being resolved in the manner provided in clause ‘a’ above, the same shall be referred to
the sole arbitrator to be appointed within 03 months of raising of such disputes by the
Executive Director under the provision of the ARBITRATION AND CONDILIATION ACT

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 1996 and amendments. The place of arbitration and the language to be used in arbitral
proceeding shall be decided by the arbitrator.

(d) The decision so taken by the Executive Director, in accordance with clause ‘c’ shall
be final and binding on the parties.

18. STAMP DUTY: -

Stamp duty leviable on agreement shall be borne by the successful bidder.

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 SECTION-IV

Scope of Work and Special Terms &

Conditions

Notwithstanding anything contained in this bid Document, Special terms & conditions and
Scope of Work mentioned in Section-IV shall prevail over the General Terms and
conditions mentioned in Section-II of this bid document.

1. The manpower those who are engaged to work in the different areas of AIIMS Deoghar
will have to follow the schedule as per the requirement of the operational area. They may
also be engaged to work in shift as per the Institute’s requirements. No extra payment
shall be made on this account.

2. The vendor may do the site inspection to define the scope of work prior intimation to
AIIMS Deoghar.
3. There shall be no master and servant relationship between AIIMS, Deoghar and the
persons deployed through the Agency. The agency will be the sole employer of these
manpower. The persons so deployed by the service providing Agency shall not claim nor
shall be entitled to pay, perks and other facilities as admissible to ad-hoc, temporary,
regular/ confirmed employees of this Institute during the currency or after expiry of the
contract. It will not bestow any liability implicitly or explicitly upon AIIMS, Deoghar in
connection with any loss or damage caused to the workers as engaged by the agency.
4. The value of payments will not be less than latest Central Government Minimum Wages
rates as notified by Chief Labour Commissioner (C), Ministry of Labour & Employment,
Government of India for Deoghar region (class-c) as per notified classification of Area
effective at that time.
5. Manpower required is classified into five categories i.e., Highly Skilled, Skilled, Semi-
Skilled, Unskilled and others. A minimum of 100 manpower in different categories will be
required in phased manner. Number of Manpower is subject to increase, depending upon
the burden and working area.
6. Manpower required for AIIMS Deoghar under the said contract will be approved by the
committee constituted by the Executive Director, AIIMS Deoghar for all categories of
Manpower.
7. All the manpower recruited for AIIMS Deoghar under this contract will have to submit the
valid qualification documents as per the post recruited to the selection committee
constituted by the Executive Director, AIIMS Deoghar.
8. In case of termination of this contract on its expiry or otherwise, the persons deployed by
the service providing Agency shall not be entitled to and will have no claim, for any
absorption nor for any relaxation for absorption in the regular/ other capacity at the
Institute.
9. The tenderer will be bound by the details furnished by it to this Institute, while submitting
the tender or at subsequent stage. In case, any of such documents furnished by it is
found to be false at any stage, it would be deemed to be a breach of terms of contract

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 making it liable for legal action besides termination of contract and forfeiture of the
performance security.
10. The Agency shall ensure that the person requited against said post fulfills of qualifications
(academic/professional) skills and experience as desired for the said post.
11. The Agency will get their antecedents, identity proof, character and conduct and medical
health suitability verified from the competent agency as per the law and agency will be
responsible for their conduct. The agency will pay the compensation, if any loss is caused
by the workers as engaged by him while working at AIIMS, Deoghar the amount of the
compensation as decided by the AIIMS, Deoghar will be final and agency will accept the
same and AIIMS Deoghar will extend no financial or any other benefit in this regard.
12. The successful bidder must be responsible for providing services in the designated area
as and when required.
13. The minimum educational qualification & experience of the Manpower deployed by the
bidder shall be as per tender document.
14. The successful bidder shall present details of manpower through which the services will
be rendered by successful bidder before the Institute or committee identified by Institute
for the purposes to assess the suitability of personnel of successful bidder if required.
15. The successful bidder shall be responsible for issuing the identity card with name,
address, blood group, employer name and other relevant details printed on the card to
the manpower engaged for providing the services.
16. Manpower deployed for the services shall wear the uniform as specified by the Institute,
which shall be provided by the bidder as per the job requirement.
17. The Successful bidder shall be liable to provide the services as provided in tender
document. The successful bidder shall be liable to provide such services on all working
days/shifts and even on holidays if required.
18. Apart from providing the aforesaid services, as and when called for, the Successful bidder
shall be liable to discharge any other duties which in the opinion of the Institute are within
the SCOPE OF WORK of the successful bidder and the successful bidder shall carry out
such duties with diligence and care.
19. In case the successful bidder fails in fulfilling the obligations fully and in time, the Institute
shall have the absolute right to take up the work at the successful bidder’s cost and risk
and recover all such expenses from the amounts due to the successful bidder including
their security deposit.
20. The full particulars of the personnel to be deployed by the Agency including their names,
addresses and identity proof shall be furnished to the authorized official(s), AIIMS,
Deoghar along with testimonials before they are actually deployed for the job.
21. The Agency shall not deploy or shall discontinue deploying the person(s), unless asked
for by the authorized official(s), at any time without assigning any reason whatsoever. In
case the authorized official of AIIMS Deoghar intimate to disengage or replace any
workers, the agency will comply the same immediately.

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22. The personnel shall work under directives and guidance of the concerned
officials/Departments and will be answerable to them. This will, however, not diminish in
any way, the Agency’s responsibility under the contract to AIIMS, Deoghar.
23. The agency will make available the biometric attendance details as maintained for cross
checking by the AIIMS Deoghar Authority. The Agency shall mandatorily make provision
for biometric attendance for all its manpower deployed at AIIMS, Deoghar. The service
provider has to provide and maintain sufficient number (minimum 10 Nos) of Biometric
attendance device at his own cost for recording attendance of his all employees deployed
in the institute.
24. A responsible and senior level representative of Agency shall be In-charge of the
manpower system and shall be accountable for the efficient rendering of the service
under the contract. The representative will ensure proper conduct by the deployed
personnel and prohibition of alcoholic/ any form of tobacco consumption etc. The
representative will also maintain the muster roll, the wages / payment registers and other
documents as provided in the Contract Labour Act. The Agency shall provide necessary
undertaking and documentary evidence in this regard.

25. A senior level representative of the Agency shall visit AIIMS, Deoghar at least once-a-
day/as and when required and comply the requirement. During the visit, Agency’s
representative will meet the authorized official of AIIMS, Deoghar/officer dealing with the
contract for mutual feedback regarding the work performed by his personnel and removal
of deficiencies, if any, observed in their working. The Agency will strictly ensure that any
sensitive / confidential nature of information related to the AIIMS, Deoghar is not divulged
or disclosed to any person by the personnel deployed by it. The selected agency will
established one office at Deoghar also.

26. Agency shall ensure that any replacement of the personnel, as required by the authorized
official of AIIMS, Deoghar for any reason specified or otherwise, shall be affected promptly
without any additional cost to the AIIMS, Deoghar. If the agency wishes to replace any of
the personnel, the same shall be done with prior concurrence of AIIMS, Deoghar at
Agency’s own cost.

27. The Agency shall provide Photo Identity Cards of good quality to its personnel deployed
at AIIMS, Deoghar at its own cost and ensure that these cards are to be constantly
displayed, maintained in good condition.

28. The Agency shall ensure that the personnel deployed are disciplined and do not
participate in any activity prejudicial to the interest of the AIIMS, Deoghar/ MoH&FW /
Govt. of India / any State or any Union Territory. They will not participate in any strike,
Dharna, demonstration inside and around the AIIMS Campus.

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29. The day-to-day functioning of the services shall be carried out in consultation with
concerned departments of AIIMS, Deoghar. Proposals for efficient functioning shall be
discussed, considered and implemented from time to time by the agency with approval of
competent authority of AIIMS, Deoghar

30. In case of any loss that might be caused to the AIIMS, Deoghar due to lapse on the part
of the personnel discharging their responsibilities will be borne by the Agency and in this
connection, authorized officer of AIIMS, Deoghar shall have the right to deduct
appropriate amount from the bill or from the Performance Bank Guarantee submitted by
the contracting agency to make good such loss to AIIMS, Deoghar besides imposition of
penalty. In case of frequent lapses on the part of the personnel deployed by the agency,
Executive Director, AIIMS, Deoghar shall within its right terminate the contract forthwith
or take any other action without assigning any reason whatsoever. Such penalties /
termination shall be binding on the agency.

31. The successful bidder or his authorized representative should be available in the hospital
round the clock and must carry mobile phone.

32. This report and monthly supply of relevant record will have to be submitted with monthly
bill for payment along with monthly bank deposit challan of EPF, ESI of all the workers and
GST challan, bank statement for salary deposited to the employee etc. the challan have
to be AIIMS Deoghar specific or individual worker’s name specific.

33. All works will be executed as per detailed specifications and directed by the Competent
Authority of AIIMS Deoghar/ Office in which the manpower is posted.

34. The successful bidder will be required to post suitable, qualified and experienced
manpower as may be needed to manage and guide the manpower for proper completion
of the work as per the direction of Competent Authority of AIIMS Deoghar.

35. If it is observed at any stage that the quality of the work in not satisfactory, the contract
may be terminated and Security deposit will also be forfeited. The Successful bidder will
have no clams what so ever on the Institute.

36. Any other allied work, which is not specified but implied to this contract and as instructed
by the Institute, will be carried by the bidder.

37. The Institute, reserves the right of altering the specifications of works/material/manpower
of adding or omitting any items of work or having portions of the same carried out
departmentally or otherwise and such alterations and variations shall not vitiate
agreement.

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38. The Service provider shall be responsible for compliance of all statutory provisions
relating to Minimum wages, Bonus, Provident Fund, and Employees State Insurance etc.
in respect of the persons deployed by it in the Institute.
39. Rates quoted by the firm will include all statutory obligations of the contractor under
Minimum Wages Act. Minimum wages for all purposes of tendering and execution thereof
shall be rates as notified by Chief labour commissioner (Central). Revision of rates will
be acceptable against submission of order/notification from time to time with authentic
proof of having paid the same. Only Minimum wages for number of persons deployed will
be revised as and when Minimum wages revision is notified by Chief labour
commissioner (Central). Apart from this no other escalation on any component on any
component is payable whatsoever.” This clause shall be operational for decrease in
quoted/awarded amount on same analogy as above in case there is decrease in labour
rates.
40. The tenderer will be bound by the details furnished by it to this Institute, while submitting
the tender or at subsequent stage. In case, any of such documents furnished by it is
found to be false at any stage, it would be deemed to be a breach of terms of contract
making it liable for legal action besides termination of contract and blacklisting of the
firm.

41. The Agency shall ensure fulfillment of qualifications (academic/professional), skills,

experience, age limit and other engagement conditions as tabulated above. The Agency
will get their antecedents, identity proof, character and conduct and medical health
suitability verified.

42. A local representative of Agency shall be In-charge of the system and shall be
responsible for the efficient rendering of the service under the contract. While working
at the premises of AIIMS, Deoghar, they shall work under directives and guidance of
Competent authority, located at AIIMS, Deoghar site and will be answerable to him. This
will, however, not diminish in any way, the agency’s responsibility under contract to the
AIIMS, Deoghar.

43. The agency shall be solely responsible for compliance to the provisions of various
Labour and industrial laws, such as, wages, allowances, compensations, EPF, Bonus.
Gratuity, ESI etc. relating to personnel deployed by it at AIIMS, Deoghar site or for any
accident caused to them and the institute shall not be liable to bear any expense in this
regard.

44. The full particulars of the personnel to be deployed by the Agency including their names,
addresses and identity proof shall be furnished to the competent authority, AIIMS, Deoghar along
with testimonials before they are actually deployed for the job. The agency will provide the
manpower after screening and preliminary selection at their end at ratio of 1:3 for final deployment
on the respective posts at AIIMS Deoghar. The suitability of the workers to be engaged under
this contract is to be examined by a committee constituted by competent authority for final
deployment. The selected manpower will be on observation period of 10 working days for

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 which no payment will be made by AIIMS Deoghar. AIIMS Deoghar reserve the rights to
check the suitability of manpower deployed as and when required. If the manpower will
not found suitable, the agency will have to replace the manpower. The contractor has to
provide required suitable manpower on short notice received from the authorized official of the
AIIMS, failing which the same will be construed as violation of the terms and condition of the
contract. The Agency shall not deploy or shall discontinue deploying the person(s), unless asked
for by the competent authority, at any time without assigning any reason whatsoever. In case the
authorized official of AIIMS Deoghar intimate to disengage or replace any workers, the agency
will comply the same immediately.

1. Payment:

(i) Payment shall be released against submission bills in triplicate with supportive
documents (Attendance, ESI, EPF, Bank Statement, etc.) by the successful bidder for
satisfactory performance of work, which shall be certified by the Competent Authority of
AIIMS Deoghar Office designated by the Institute for the said purpose.
(ii) The successful bidder shall pay wages through online by RTGS/ NEFT to the
personnel engaged for providing services and will submit the copy of such online transfer
to Institute.

(iii) Monthly payment of the personnel engaged by the bidder must be done by the 7 th of
following month.

(iv) Service charges will be paid as per financial bid.

2. Manpower

(i) Manpower shall be posted round the clock duty (24 X 365) as per the requirement and
final decision shall be taken by Competent Authority of AIIMS Deoghar. The successful
bidder has to provide the reliever/ extra for adjustment of weekly off & other holidays as
entitled by the manpower as per the law for which separate wages will be payable to the
successful bidder. [The manpower requirement is tentative and may increase or
decrease as per requirement. Manpower will be recruited in phased manner, on as and
when required basis]

(ii) In future, whenever any new area is activated or there is need of additional manpower
on regular basis or temporarily for a limited period, the bidder will be under obligation to
provide the same and the wages will be paid as per the provisions of contract.

(iii) Whenever there is a need to change (increase or decrease) the number of manpower,
the same will be engaged/deployed/removed by the successful bidder only after the
permission of the Competent Authority of AIIMS Deoghar. The successful bidder will
submit the copy of engagement/ appointment of all his/her manpower with their complete
bio data engaged by him for due performance of obligations under the contract within one

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 week of taking over the work.

(iv) The successful bidder & his manpower shall follow the instructions of the Institute in
force and instructions issued from time-to-time. Institute will be free to take suitable action
against the successful bidder for violating the same.

(v) The successful bidder shall observe all the laws and will be responsible for any
prosecution or liability arising from breach of any of those laws. The Institute will not be
responsible with regard to manpower on the rolls of the successful bidder whatsoever.

3. Penalties
(i) Any financial liability arising to the institute under this contract shall be deducted from
the bills of the successful bidder and if the full amount is not recovered from the security
money of the successful bidder. There would be no liabilities of any kind on the Institute
towards the manpower of the successful bidder.

(ii) Time is the essence of this contract. In case the successful bidder fails in fulfilling the
obligations fully and in time, the Institute shall have the absolute right to take up the
work at the successful bidder’s cost and risk and recover any and all such expenses
from the amounts due to the successful bidder including security deposit.

(iii) In case of default a suitable fine/ financial penalty for each such default will be as
follows: -

a. Unauthorized absence/ shortage of manpower without permission in a day – Double

of one day wage per person.
b. Lapse/ complaint in work performance- Rs. 1000/- per occurrence per day may be
levied on the successful bidder as per decision by competent authority.

(iv) In the event of the successful bidder failing to execute the work under the contract in
whole or in part on any given day, a fine/ penalty of Rs. 10,000/- (Rs. Ten thousand)
per day will be imposed. An alternative arrangement made by the Institute will be totally
at the cost & risk of successful bidder besides imposing penalty and fine.

(vii) The successful bidder will issue identity cards/ name badges at his own expense to
his manpower within one month of taking over. If any of his manpower is found without
identity card/ badge, the successful bidder will be fined Rs. 300/- per manpower per
day.

(viii) The manpower should always be in uniform during duty hours as per job requirement
as provided by the successful bidder. It will be strictly monitored by the institute and
a fine of minimum Ra. 500/- (Five hundred) per day/person shall be imposed on
successful bidder if any manpower is found without uniform after one month of
commencement of the contract. The bidder will ensure that manpower without uniform
is not deployed on duty.

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Manpower: -

(a) The Successful Bidder must engage only manpower, whose antecedents have been
thoroughly verified, including character and police verification and other formalities. The
Successful Bidder shall be fully responsible for the conduct of his staff.
(b) Any misconduct/Misbehavior on the part of the manpower deployed by the successful
bidder will not be tolerated and such person will have to be replaced by the successful
bidder at his own costs, risks and responsibilities immediately, with written intimation to
the institute.
(c) For all intents and purposes, the successful bidder shall be the “Employer” within the
meaning of different Labour Legislations in respect of manpower so employed and
deployed. The manpower deployed by the agency shall not have claims of any Master
and Servant relationship against the Institute and institute shall not be under any
obligation for providing employment to any of the
manpower of the successful bidder after the expiry of the contract. The Institute does not
recognize any employee employer relationship with any of the manpower of the
successful bidder.
(d) The successful bidder should ensure to maintain adequate no. of manpower and also
maintain a pool of stand-by staff. In case any absence of staff on the duty, the reliever of
equal status shall be provided by the successful bidder from an existing pool of staff.
(e) The manpower deployed by the successful bidder shall not claim nor shall be entitled to
pay, perks and other facilities admissible to regular/confirmed employees of the Institute
during the currency or after expiry of the contract.
(f) The Institute shall not be responsible for any financial or other injury to any manpower
deployed by service providing agency in the course of their performing the
functions/duties, or for payment towards any compensation.
(g) The successful bidder shall be solely responsible for the redressal of
grievances/resolution of disputes relating to manpower deployed. The Institute shall, in
no way, be responsible for settlement of such issues whatsoever.
(h) It will be the responsibility of the successful bidder to meet transportation, food, medical
and any other requirements in respect of the manpower deployed and the Institute will
have no liabilities in this regard.
(i) The Institute shall not be responsible for providing residential accommodation to any of
the manpower of the successful bidder.

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 Category of Manpower required at AIIMS Deoghar

1. Unskilled:- Trolley Man, Mali, Sweeper, Peon, Cattleman, Dresser, Cooli, Attendant, Grass
Cutter, Cleaner, Labourer (Garden), Mazdoor (Male/Female), Cook-Helper, etc.

2. Semi-Skilled: - Lab Attendant Grade-II, Hostel Attendant, Pump Operator, Hospital Attendant
(Nursing Orderly), Dhobi, Raj-Mistry, Junior Warden, DG Operator, Store Attendant, Office
Attendant Grade-II, Dissection Hall Assistant, Lift Operator, Dissection Hall Attendant, Cook, Mali
(Head), Pump Attendant, Laboratory Boy, etc .

3. Skilled:- Carpenter, Lab Technician, Pump Operator cum Fire Fighter Man, Driver (Engine
Tractor, M.T. Motor), Electrician, Painter, Plumber, Assistant (Cashier), Computer/ Data Entry
operator, Pharmacist Grade-II, LDC, Stenographer, Medical record technician, Store Keeper
cum-clerk, Librarian Grade-II/III, Cook (Head), Electrician (Assistant), Line Man, Geologist,
Tractor Driver, Chemist and Assistant/ Chemist, Telex or telephone Operator, Hindi Translator,
Accounts Clerk, Store Attendant, Store Keeper, Book Keeper, Record Keeper, Trailer, etc.

4. Highly Skilled: - Accountant, Steno with 7 years of service, etc.

5. Others:- Technical Assistant, OT Technician, Physiotherapist, Dental Technician, Audiometric

technician, Junior Engineer Civil, Junior Engineer Electrical, Assistant Store Officer, Asst.
Administrative Officer, Personal Assistant, Dietician, Programmer, Librarian Grade-I, Medical
Social Service Officer Grade-I, Technician radiology Grade-II, Technician Radiotherapy Grade-
II, Occupation Therapist, ECG Technician, CSSD Technician, Gas Officer, Refractionist
(Technical Officer), Technical/ Maintenance Supervisor, Perfusion Technician, Public Health
Nurse, Prosthetic/Orthotic Technician, Office Assistant/NS, Junior Medical Record Officer,
Sanitation Inspector Grade II, Health Educator (Social Psychologist), Medico Social Worker,
Vocational Training Instructor/Teacher, Radiographic Technician-G-I, Receptionist, UDC,
Medical Record Technician, Gas Keeper, Junior Engineer (AC & R), Private Secretary,
Manifold Supervisor, Speech Therapist/ Technical Assistant (ENT), Animal House Attendant,
Nuclear Medicine Technologist, Nursing Officer, Multipurpose Health Worker, Senior
Mechanic-(AC&R) (Electrical), Dialysis Technician, Junior Dialysis Technician, Catch Lab
Technician, Ayushman Mitra, Operation Room Attendant, System Analyst, Tally & Tax Expert,
Office Superintendent, Cashier, Assistant Engineer (Civil), Assistant Engineer (Elect), Jr.
Reception Officer, Legal Assistant, Assistant Laundry Supervisor, Laundry Manager, Modellar,
Data Processing Assistant, Child Psychologist & Clinical etc.

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 Table:-1
Qualification Criteria

Sl. Name of Post Essential Qualification, Experience & Age Limit

01. i) Lab Technician possessing B.Sc. or Inter (or 12th Class) +

Diplomain MLT with 5 years of regular service in the grade,
Or
Technical ii) Lab. Technician possessing 12th Class pass or Intermediate or
Assistant/ equivalent with 7 years of regular service in the grade, or
Technician
iii) Lab. Tech. Possessing Matriculation with 9 years of
regularservice in the grade.

02. Radiographic Essential:

Technician B.Sc. (Hons.) (3-year course) in Radiography form recognized
G-1 University/Institution.
Or
Diploma in Radiography form recognized institution with 2 years
experience.
Desired:
Ability to use computers- Hands on experience in
officeapplications, spread sheets and presentations.
03. Radiotherapy Essential:-
Technician
G-II B.Sc. (Hons) (3 years course) in Radiotherapy/Radiology from a
recognized University / Institution.
Or
Diploma in Radiotherapy/Radiology
from a recognized institution with 2 years experience

Desired:-

Ability to use computers - Hands on experience in office

applications, spread
sheets and presentations
04. Physiotherapists i) 10+2 in Science (Physics, Chemistry and biology) and;
ii) Bachelors Degree in Physiotherapy from a recognized
University
/ Institution
iii) 2 years experience registered with the Physiotherapy council.
05. Audiolo Essential:
gist/ B.Sc. Degree in Speech and Hearing form a
Audio recognizedInstitute/University
metry Desirable:
Techni
cian
(i) B.Sc. (Hons.) in speech and Hearing
(ii) Clinical Experience in a Hospital (ENT)

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06. Lab Attendant G- Essential:
II 10th Class pass (with Science as one of the subjects) from a
recognized Board
Desirable:
Diploma in a Medical Lab Technology.

07. Dissection 10+2 or equivalent with one-year experience in the concerned

Hall department.
Attendants Or
10th Pass with three years’ experience in the concerned
department.
08. CSSD Qualifications:
Technician B.Sc. (Microbiology or Medical Technology) with 3 years' experience in
CSSD in a 200 bedded
Hospital)OR
Staff Nurse (A Grade Registration) with two years' experience in CSSD
in a 200 bedded Hospital
OR
Theatre Assistant Course with 4 years' experience in CSSD in a 200
bedded Hospital.
09. Medical Essential:
Social Service (i) MA (Social Work) / MSW, with specialization in Medical Social Work,
Officer G-I from a recognized University /Institution And
(ii) 5 Years experience in a government or private sector hospital of
minimum 200
bedsDesirable: Ability to use computers - Hands on experience in
office applications, spread sheets and presentations.

10. Pharmacist Essential:

Grade II Qualifications: 1. Diploma in Pharmacy from a
recognized Institution/Board
2 Should be a registered Pharmacist under Pharmacy Act
1948
Desirable:
i) Degree in Pharmacy from a recognized University /Institution
ii) Experience in dispensing and/ or storage and dispensing of
drugs
in a reputed hospital or institution or in a drug store or a
pharmaceutical concern.
11. Dietician i) M.Sc. (Home Science Food and Nutrition)/M.Sc. (Clinical Nutrition
and Dietetics)/ M.Sc. (Food Science & Nutrition)/M.Sc. (Food
and Nutrition Dietetics)/M.Sc. (Food Service Management and
Dietetics) from a recognized University/Institution.
ii) 3 years' experience in the line preferably in 200 bedded Hospital.
12 Prosthetic/Orthot 10+2 or equivalent
ic Technician Should passes certificate in Junior Prosthetic/Orthotic
Technician Course from a recognized Institute
Or
Equivalent Training from a recognized Institution

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12. Lineman i) 8th
(Electrical) ii) Class II License of Lineman (Electrical) from Delhi Admin. Or
anyother competence authority
iii) 5-year experience as Lineman (Electrical)
13. Operator Academic Qualification
(E&M) Lift Should have passed ITI diploma or equivalent qualification in the trade
Operator Professional Qualification
Electrical workman permit/Workman’s competency certificate
(Post as per electrical workman license (certificate of competency class-II) or any
DelhiRR- other equivalent corticated with practical experience of 5 years in
Operator (E&M) handling E & M plants i/e running, maintenance, knowledge of I.C.
engines, electric wiring, motors, pumps, generating sets.

Receptionist Essential:
14. i) Degree from a recognized University.
iii) Post-graduate Diploma in Journalism/Public Relations.
Desirable:
i) Experience in Public
Relations/Publications/Printing/Publishing.
ii) Exposure to working on personal
Computer.
15. UDC i) Degree of recognized University or equivalent.
ii) Proficiency in computers.
iii) Skill Test Norm: Same as that of LDC.
16 Data Entry i) 12th Standard pass or equivalent.
operator ii) Should possess a speed of not less than 8000 key depression per
hour for Data Entry Work.
Note: The speed of 8000 key depression per hour for Data Entry Work
is to be judged by conducting a speed test on the EDP Machines by
the Competent Authority.

17. Lower Division Essential

Clerk 1) Matriculation or equivalent qualification from a recognized board or
University
ii) A Typing speed of 30 w.p.m. in English or
25
w.p.m. in Hindi. ..
18. Office Essential
Attendant Gr-II 1.Middle school standard pass.
Desirable:
1. 10th Passed or ITI equivalent.

19. (House i) Matriculation from a recognized Board/University.

Keepers) ii) Experience in store keeping Public relations or estate
Junior managementfor not less than 1
Warden year.
OR
A certificate or formal training in store keeping material/
management public relations/housekeeping.

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20. Junior Accounts i) Graduate in Commerce
Officer ii) Possessing two years’ Experience of handling accounts work
(Accountant)/Ac inGovernment Organization.
countant
21. Cashier Degree in Commerce from recognized University or equivalent and
1. At least 2 years’ experience of handling accounts work in
aGovernment Organization.
And
2.Having proficiency in Computer application.
22. Store Keeper Qualifications:
cumclerk 1. Graduate from a recognized university with one-year experience in
handling stores.
Desirable: Post-graduate Degree/Diploma in Materials Management
from a recognised Institution.
23. Librarian G-III Essential
1) B.Sc. Degree or equivalent from a recognised University and
2) Bachelor's Degree or equivalent in Library Science from
arecognised University or Institute.
Desirable
1) 2 years’ experience of acquisition of books. Periodicals and
documentation work in preferably a medical library of standing
orreputed
2) Typing speed of 30 words per minute in English or 25 words
perminute in Hindi.
24. Library Attendant Matriculation or Equivalent
Grade-II Experience of having worked in library for at least 2 year.
Or
Certificate in Library Science.
Librarianship from recognized institution.

Medical Qualification
25 Record sEssential:
Technician i) 12th Class pass preferably in Science, or equivalent form
arecognized Board/ University and
ii) Certificate in Medical Records (From a recognized Institute
orauthority issued after not less than 6 months training course)
Desirable: Experience of having handled medical records in a
Hospital/ Medical Institute of repute.
26 Junior Essential:
Medical (i) BSc (Medical Records) [Or]
Record (ii) 10+2 (Science) from a recognised board + 1 Year Diploma
Officer in Medical
Record Keeping
(duration 1 year) from a recognised institute / university + 2
years’
experience in Medical Record Keeping in a Hospital Setup
[And]

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 (iii) Ability to use computers - Hands on experience in office
applications,
spread sheets and presentations. Typing speed of 35 words
per minute in
English or 30 words per minute in Hindi

27 Driver Essential:
(Ordinary 1) Valid driving license for driving heavy vehicles.
Grade) 2) Knowledge of motor mechanism
3) Experience: 3 years
Desirable:
8th passed 3 years’ service as home guard/Civil volunteer.
28 Sanitation Essential:
InspectorGrade 1) Matriculation or equivalent from a recognized Board.
II 2) Certificate of sanitary inspector Course.
3) Not less than 4 years of Experience in the line preferably in
ahospital of repute.
29 Dental Essential:
Technician 1) Matriculation or equivalent form a recognized University/Board.
2) Diploma/Certificate in dental hygiene/ Dental mechanic/
maxillo-facial prosthesis and Orthodontic appliances.
3) Registered as Dental Hygienist/ Dental Mechanic with
DentalCouncil
Desirable:
Experience in a Dental Department of a Hospital for one year.
Note: - The appointing authority shall decide on each occasion a
vacancy is to be filled, the discipline in which a Diploma/Certificate is
tobe prescribed, depending upon the requirements.
30 Cook Grade II Essential
1) 8th pass form a recognized School/
Board.
2) Adequate knowledge of preparing Indian / Western dishes.
Desirable
Experience as Cook in a large catering establishment/ Hospitals
orhotel.
31 Gas Steward i) Trade Certificate or ITI Diploma in Mech. Engineer.
(GasKeeper) ii) 7 Year practical experience in skilled capacity in a workshop or
amechanical construction equipment out of
which at least 4 years should be in a big oil gas generator
plant.
32 Gas Essential:
/Pump 10+2 in Science with 5 years’ experience in Medical Gas
Mecha PipelineSystem in a 200 Bedded Govt. Hospital
nic OR
Trade Certificate or ITI Diploma in Mechanical Engg. with 3years
experience in Medical Gas Pipeline System in a200 Bedded
hospital.

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33 Programmer Essential:
(Data BE/B.Tech(Comp.Sc./Comp.Engg.)
Processing Or Post Graduation in Science/Maths Etc. or Post graduation in
Assistant) Computer Application from a recognized University or Institution.

34 Electrician Essential:
1) 10th Class /Standard or
equivalent
2) ITI Diploma Certificate in Electrician
Trade
3) Electrical Supervisory certificate of Competency; and
4) Practical experience of 5 years in erection
andrunning/maintenance of different types of both H.T. and
L.T.
electrical installations including UG cable systems.
35 Mechanic (E&M) Academic Qualification:
Should have passed ITI diploma certificate in the
trade.
Professional Knowledge:
Trade certificate from a recognized vocation training institute.
3 years practical experience in a workshop/ department dealing
withoperation and maintenance of mechanical plants.
36 Wireman Academic Qualification:
Should have passed ITI diploma or equivalent qualification in the
trade.
Professional Knowledge:
Electrical workman permit/workman’s competency certificate electric
workman’s/lineman licence (Certificate of Competency class II) or
any other equivalent certificate with attest 5 years’ experience in the
line.
Trade test. Trade certificate from a recognized vocation training
institute. 3 years practical experience in a workshop/ department
dealing with operation and maintenance of mechanical plants.

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37 Plumber Academic Qualification:
Should have passed ITI Trade Certificate Course or equivalent in the
trade with at least 5 years practical experience in the trade.
Professional Qualification
Should have at least 5 years experience as under:a).
Should have a working knowledge of the various types of specials
used in the plumbing trade of all types of pipes of different materials
and be able to estimate requirements for any job entrusted to him.
b) Should have a thorough knowledge of working with various tools
used in the trade such as wrenches, spanners, caulking tools, stocks
and dies etc.
c) Should be able to make leak-proof joints for all types of pipes (of
different materials).
d) Should have a good knowledge of maternal that go to form joints
and be able to estimate requirement thereof.
e) Should be able to follow drawing and sketches and execute work
according to lay out.
f) Should possess plumbing licences in localities where such
licences are issued by local authorities.
g) Must be able to carry out overhaul of Babcock’s, ball valves, sluice
valves, including grinding and seating.

38 Modellar Essential:
(i). Diploma/Certificate in Fine Arts/ Commercial Arts/Modeling from a
recognized Institution/University.
(II). 3 years’ experience in Illustration andmodeling, preferably in a
teaching institution. Desirable:
Degree in Graphic Design, preferably qualification in education, media
andcommunication.
Age limit:- Between18-30 years of age

39 Junior Essential: 3-year diploma in civil engineering from a recognized

Engineer polytechnic/
(Civil) Institute
.
Desirable: Experience in Civil Engineering Work
40 Junior Essential: 3-year diploma in electrical engineering from a
Engineer recognizedpolytechnic/ Institute.
(Elect) Desirable: Experience in Electrical Engineering Work
41 Junior Essential:
Engineer 3-year diploma in mechanical engineering plus specialized course in
(AC&R) Refrigeration and Air-conditioning from a recognized
polytechnic/Institute.
Desirable:
Experience in Air Conditioning and refrigeration Work.

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42 Assistant A. Master degree in Economics/Commerce/Statistics
Store 3 years experience in handling stores preferably medical
Officer stores in Govt., Public or Private sector.
Or
i) Bachelor’s Degree in Economics/Commerce/Statistics
ii) Post-graduate Degree/Diploma in Material
Management of a recognized University/Institution or
equivalent
iii) 3 years experience in handling stores preferably in
medical stores in Govt., Public or Private sector.

43 Asst. Degree from reconised university/institution.

Administra 5 year working experience and working knowledge of govt. rule
tive Officer and regulation.
Desirable:-
Post graduate diploma in personal
management/Labour Law/Administrative Law.

44 Stenograp (i) 12th Class or equivalent qualification from a recognized

her board/university.
(ii) Skill test Norms.
(iii)Dictation-10 Minutes @ 80 WPM
(iv) Transcription-50 Minute English or 65 Minute Hindi on a
Computer Desirable.
(v) Excellent Command over Hindi and English (Weitten and
Spoken).

45 Store Keeper (I) Qualification for Store Keeping in General

(A) Essential :
Master Degree in Economics/ Commerce / Statistics;
Desirable: Experience in handling stores and keeping accounts
in

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 a store or a concern of repute in public or private sector
Or
(B) Essential :
(i) Bachelor degree in Economics/Commerce/Statistics;
(ii) Post-graduate Degree/Diploma in Material Management from
a recognized University/ Institution or equivalent.

Desirable: Experience in handling stores and keeping accounts

in a store preferably medical, or a concern of repute in public or
private sector.
Or
(C
)
i) Degree of a recognized University or equivalent
ii) Post graduate degree/diploma in material management
from a recognized university/ Institution.
iii) Three years’ Experience in handling, preferably medical
stores and keeping accounts in a store or a concerned of
repute in public or private sector.

(II) Qualification for Store Keeping in Drug

(A) Essential
Degree in Pharmacy from a recognized University/ Institute
Desirable
Experiencing in storing and distribution of drugs in drug store
of a hospital or a well established pharmaceutical concern.
OR
(B) Essential
(i) Diploma in Pharmacy from a recognized University/
Institute.
(ii) 3 Years experience in drug store of a hospital or a
well-established pharmaceutical concern.
(C) Note: If the vacancy is that of Store Keeper (Drug) the
recruitment shall be on the basis of the qualification
prescribed under (II) above. In filling a vacancy in any
other area, the qualification laid down under (I) above
shall be followed.

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46 Private Essential:
Secretary I) Degree from a recognized University.
II) Skill Test Norms:
Dictation- 7Minutes@120WPM
Transcription-45Minutes English or 60 Minutes
Hindion a Computer
Desirable:
Diploma/ Certificate in Secretarial Practice from
arecognized Institute.

Excellent command over Hindi and English (written and

spoken)
iv) Ability to use computers
Desirable: Diploma in Secretarial Practice or equivalent.
47 Personal (i) Degree from a recognized board/university.
Assistant (ii) Skill test Norms.
(iii)Dictation-10 Minutes @ 80 WPM
(iv) Transcription-50 Minute English or 65 Minute Hindi on a
Computer Desirable.
Excellent Command over Hindi and English (Written and
Spoken).
And
3 year working experience as Stenographer.

Manifold Degree in Mechanical Engineering with 5 years working

48 Supervisor experience with Manifold or its repairs in supervisory
capacity in a Medical Setup.
Or
Diploma in Mechanical Engineering with 7 years working
experience with Manifold or its repairs in supervisory
capacity in a Medical Setup.
Must be capable of carrying out work associated with
the Medical Gas Management distribution line, taps, cocks
and outlets.

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49 Manifold Essential:
Technician 10+2 in Science with 7 years
experience in Medical Gas Pipeline
System in a 200 Bedded Govt. Hospital
or
Trade Certificate or ITI Diploma in
Mechanical Engg. with 5years
experience in Medical Gas Pipeline
System in a 200 Bedded Hospital

50 Manifold room Essential:

attendant (1) 10+2 with Science from a recognized
Board.
(2) 3years experience in Medical Gas
Pipeline System in a 200 Bedded
Hospital

51 Perfusionist i) B.Sc. Degree from a recognized University

ii) Certificate in Perfusion Technology ( awarded by a
recognized Institution/Association/Authority (such as
Association of Thoracic and Cardio VascularSurgeons
of India) after a training in a Centre with at least one
year experience in Clinical Perfusion.
52 Speech Essential:
Therapist/ B.Sc. Degree in Speech and Hearing from
Technical arecognized Institution/ University.
Assistant(ENT) Desirable:
i) M.Sc. in Speech and Hearing
ii) Clinical experience in a hospital in the field
53 Labor Essential:
atory Degree in Science, from a recognized University.
Techni Or
cian i) 12th Class pass with Science subjects ( in 10+2 system) or
Intermediate (Science) or equivalent from a recognized
University/Institution.
ii) Diploma in Medical Laboratory Techniques from a recognized
Institute; and
iii) One year experience in a Medical Laboratory

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54 Laundry i) 12th pass or its equivalent from a recognized Board/School.
Manager ii) Diploma/Certificate in Dry Cleaning/Laundry Technology from a
recognized Institute.
iii) 12 years’ experience in a reputed mechanized Laundry. Age limit:-
Up to 50 years.
55 Hospital Essential:
Attendant 8th Standard Pass.
Grade- Desirable:
III(Nursing i) Experience of having worked in a Civil or Military
Orderly)/ Hospital, or in a Nursing Home or with a Medical
Attendant( Practitioner.
Sweeper)/
ii) Matriculation
Attendant(Lady
Watch and
Ward)/
Housekeeping
Attendant/ Peon
56 Nuclear Essential:
Medicine B.Sc. in Life Science and other Science plus one year
Technologist Diploma in Medical Radiation and isotope Techniques
(DMRIT) or equivalent approved by AERB.
Desirable:
One-year post Diploma (DMRIT) in a recognized Nuclear
Medicine Laboratory.
OT/ICU B.Sc. in O.T. Technology
57 Technician Or
{Technician(OT)} 12 Class pass with Science,+ 5 years regular service
th

inthe grade of O.T.A. at AIIMS.

For posts in anesthesia/operation theater-B.Sc. OT
Technician or equivalent with five year experience in
concerned field.
Or
10+2 with Science in diploma in OT Technic or equivalent
with 8 year experience ion concerned field.
58 Technician B.Sc (H) in radiography or B.SC radiography 3 year course
Radiology from recognized university/Institution.
Grade-II

59 Technician 12th with science subject or equivalent from a recognized

Radiotherapy Gr. board/university.
II Diploma (2 year course) in Radiology/Radiotherapy
techniques from a recognized Institution.
1 year experience as Radiographer/Radiotherapy
technician.
Or
B.Sc. (H) (3 years course) in Radiology/Radiotherapy from
a recognized Institution.

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60 Occupational i) 10+2 in Science (Physics, Chemistry and biology) and;
Therapist ii) Bachelors Degree in Occupational Therapy from a recognized
University
/ Institution
iii) 2 years experience registered with the Occupational Therapy
council.
61 Nursing Officer/ Essential:
StaffNurse i) Matriculation or its equivalent from a recognized
Grade-II/ Sister university/Board.
Grade-II ii) Certificate in General Nursing and Midwifery from a
recognized Institution or equivalent qualification for
male Nurses.
iii) Should be a registered ‘A’ grade Nurse and Midwife
with a State Nursing Council or equivalent
qualification for male nurses.
Notes:-
The Cadre of Sister Grade-II as also the higher level
in the Nursing Cadre, shall function on a
decentralized basis.
62 Assistant Essential:
Laundry i) 12th pass or its equivalent from a recognized
Supervisor Board/School.
ii) Diploma/Certificate in Dry Cleaning/Laundry
Technologyfrom a recognized Institute.
I) 2 years’ experience in a reputed mechanized
LaundryAge limit:- Between 18-30 years.
63 Office i) Degree of recognized University or equivalent
Assistant(NS)/ ii) Proficiency in computers.
Office Assistant

64 Office i) Degree of recognized University or equivalent

Superintendent Proficiency in computers.
and
3 years working experience.

Medico Essential:
65 Social 1. MA ( Social Work)/MSW, with specialization in
Worker Medical Social Work, from a recognized
University/Institution
2. And
3. 5 years’ Experience in a government or private
sector hospital of minimum 500 beds in line with
welfare or Health Agency, Preferably dealing
with Medical/Public Health Service.
Desirable:
4. Ability to use computer- Hands on experience in
office applications, spread sheets and
presentations.

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66 Multipurpose Essential:
Health Worker/ i) Matriculation or its equivalent from a
Multipurpose recognizedBoard/School.
Worker ii) Multipurpose Health Worker course from a recognized
Institution/School.
Or
Vocational Higher Secondary with Multipurpose Health
Worker Course from a recognized School/Board.
Or
Matric or its equivalent from a recognize Board/School.
Certificate of Auxiliary Nurse Midwife from a recognized
State Nursing Council.

Must have been registered as Auxiliary Nurse Midwife with

recognized State Nursing Council.
Or
Matric or its equivalent from a recognized School/Board.
Female Multipurpose Worker Course from a recognized
Institution.
Or
ANM course under 10+2 vocational scheme from a
recognized Board as per syllabus prescribed by the Central
Board of Secondary Education or it s equivalent and Indian
Nursing Council.

67 Senior i) Pass in Matriculation or equivalents.

Mechanic(A ii) Must have undergone a Minimum of 12 months refrigeration
C&R) mechanic or equivalent course in a recognized Technical
institute and must have served one-year apprenticeship in
reputed firm or organization of Air- Conditioning and
Refrigeration Engineers.
OR
Two years apprenticeship in a reputed firm or organization of
Air-Conditioning and Refrigeration Engineers.

iii) A minimum of 4 year’s experience as an air conditioning or

refrigeration serviceman, or a mechanic or in any other skilled
capacity on in the maintenance and installation of various
types of Air-conditioning and Refrigeration appliances.
Notes:
Para (ii) is relax able in the case of persons having
6yearsexperience in the Air-conditioning and refrigeration
side.
Public Health i) B.Sc. (Hons) Nursing from a recognized
68 Nurse Institute/University
+ 2 years of relevant experience.

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69 Health Educator Essential:
(Social i) M.A / M.Sc. degree in Psychology from a recognized
Psychologist) Institute/ University
ii) Five years working experience with the
PhysicallyChallenged in a Rehabilitation Centre
Desirable:
M.Phil. in Clinical Psychology

70 Animal Essential:
House 8th standard pass
Attendant Desired:
Experience of handling, feeding and care of animals normally
usedfor medical research.
71 Jr. Essential :
Receptio 1. Degree from a recognized University. Desirable:
nOfficer 2. Post-graduate Diploma in Journalism/PublicRelations.
3. Experience in Public
Relations/Publications/Printing/Publishing.
Exposure to working on personal Computer.Age limit:- Up to 35 years
72 Legal Graduate with experience of minimum period of three years assisting a
Assistant qualified legal practitioner/ firm or as Legal Assistant in legal
Department of a Govt.
Organisation.
Age limit:- Between 30-40 years of age

73 Assistant Essential:
Engineer Graduate in Electrical Engineering from a recognized University/
(Elect.) Institute with 5 Years’ experience in design and engineering of civil
projects, preferably in a Hospitalenvironment
Age limit:- Age not exceeding 35 years

74 Assistant Essential:
Engineer(Civil) Graduate in Civil Engineering from a recognized University / Institute
with 5 years experience in design and engineering of civil projects,
preferably in a Hospitalenvironment.
Age limit:- Age not exceeding 35 years

75 Refractionist Essential
B.Sc. in Ophthalmic Techniques or equivalentfrom a recognized
University /Institution
Age limit:- Between21-30 years of age

76 Librarian G I Qualifications:
Essential: I) Bachelor Degree in library Science or Library and
Information Service from a recognized University/Institute. Or B.Sc.
Degree or equivalent from a recognized University andBachelor
Degree or Post Graduate Diploma or equivalent inLibrary Science
from a recognized University or Institute.
and
ii) 5 years' experience in a library of repute.

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 iii) Ability to use computers- Hands on experience in office
applications, spread sheets and presentations. Desirable: Diploma in
Computer Application from a recognized Universityor Institute.
Age limit: - Between 21-35 years.

77 Gas Officer Degree in Mechanical Engineering with 5 years working experience with
Manifold or its repairs in supervisory capacity in a Medical Setup.
Or
Diploma in Mechanical Engineering with 7 years working experience
with Manifold or its repairs in supervisory capacity in a Medical Setup.
Must be capable of carrying out work associated with the Medical Gas
Management
distribution line, taps, cocks and outlets.
ECG Essential qualification & experience will be informed separatelyat
78 Technician the time of engagement.

79 Vocational Essential qualification & experience will be informed separatelyat

Training the time of engagement.
Instructor/Tech
nician

80 System Analyst (a) M.E/M. Tech. (Computer Science/Computer Engg.)

(b) Ph.D. (Computer Science/Computer Engg.) with 5 years relevant
experience or ME/M.Tech. (Computer Engg) with 7 year relevant
experience
OR

BE/B.Tech. (Computer Science/Computer Engg.) with 10 years

relevant experience.
81 Tally & Tax Work & Responsibility
Expert 1. As Tally manager to impart training to employees, help & coordinate in
implementation in various Centres, preparation of accounts statements.
2. As Tax Manager to advise & help FD on taxation i.e. TDS on IT and GST
pertaining to salary, personal claims, vendor payments etc., filing of IT
returns.
3. To help strengthen Internal Audit Wing and prepare Internal Audit
Manual.
4. Any other related duties assigned by Sernior Financial Advisor
Essential Qualification:
1. Qualified Chartered Accountant
2. At least 02 years` experience in handling Commercial Accounts, Audit &
Taxation.
Proficient in use of computer & IT systems in office functioning.

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 82 Child Essential qualification & experience will be informed separatelyat
Psychologist & the time of engagement.
Clinical
Psychologist

71 Junior
Dialysis Essential qualification & experience will be informed
Technicia separately at the time of engagement.
n
72 Cath Lab
Technician
73 Ayushman Mitra

74 ORA(Operat Essential qualification & experience will be informed

ion Room separatelyat the time of engagement.
Attendant)
75 Fire and Safety
Officer/
76 Dialysis
Technician
Notes:-
1. The above posts are only indicative which may vary as per instructions by the
competent authority of AIIMS, Deoghar at the time of engagement. The actual
engagement will vary from time to time. AIIMS, Deoghar may withdraw any category
of manpower at any time and engage the same category of manpower through any
other mode if required during anytime of the contract period & liability will be at the
cost of vendor.
2. The Salary Structure for posts at Sl. No.1 to 4 (Unskilled, Semi-Skilled, Skilled, Highly
Skilled) will be according to minimum wages act and circular issued by labour
department Govt. Of India time to time.
3. The bidders are instructed to quote the same service charge as per financial bid for
the post mentioned in Table:-2. No other components will be payable for manpower
in other category except fixed monthly remuneration.

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 Table :-2
Sl. Name of Post Monthly
Remuneration
1 Technical Assistant/Technician
2 RadiographicTechnician- G-1
3 RadiotherapyTechnician
G-II
4 Physiotherapists
5 Audiologist/AudiometryTechnician
6 CSSD Technician
7 Medical Social Service Officer G-I
8 Dietician
9 Prosthetic/Orthotic Technician
10 Receptionist
11 UDC
12 (House Keepers)Junior Warden
13 Junior Accounts Officer
(Accountant)/Accountant
14 Medical RecordTechnician
15 Junior Medical Record Officer
16 Sanitation InspectorGrade II
17 Dental Technician
18 Programmer (DataProcessing Assistant)
19 Modellar
20 Junior Engineer(Civil)
21 Junior Engineer(Elect)
22 Junior Engineer(AC&R)
23 Assistant StoreOfficer
24 Asst. Administrative Officer
25 Stenographer
26 Private Secretary
27 Personal Assistant
28 Manifold Supervisor
29 Manifold Technician
30 Perfusionist
31 Speech Therapist/ Technical Assistant
(ENT)
32 LaboratoryTechnician
33 Laundry Manager

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31
34 Nuclear MedicineTechnologist
35 OT/ICU Technician
{Technician(OT)}
36 Technician Radiotherapy Gr. II
37 Occupational Therapist
38 Nursing Officer/ Staff Nurse Grade-II/
Sister Grade-II
39 Assistant LaundrySupervisor
40 Office Assistant(NS)/Office Assistant
41 Office Superintendent
42 Medico SocialWorker
43 Multipurpose Health Worker/ Multipurpose
Worker
44 Senior Mechanic(AC&R)
45 Public Health Nurse
46 Health Educator (Social Psychologist)
47 Animal HouseAttendant
48 Jr. ReceptionOfficer
49 Legal Assistant
50 Assistant Engineer(Elect.)
51 Assistant Engineer(Civil)
52 Refractionist
53 Librarian G I
54 Gas Officer
55 ECG Technician
56 Vocational Training Instructor/Technician
57 System Analyst
58 Tally & Tax Expert
59 Child Psychologist & Clinical
Psychologist
60 Junior DialysisTechnician
61 Cath Lab Technician
62 Ayushman Mitra
63 ORA(Operation Room Attendant)
64 Fire and Safety Officer/
65 Dialysis Technician

Page 52 of
31
 Section – VI
Performa for Performance Statement

UNDERTAKING – YEARS OF EXPERIENCE

Tender No. Due for opening on:

Name of the Service

I/ We M/s hereby declare that:

1. Our agency has been in business for a period of at last FIVE years in providing Manpower services
for which the relevant supporting documents are submitted.

2. The list of clients served by our agency in the last Five years is given below to be submitted in said
format with Documentary Proof.

S. Central Public Sector Value of No. of Duration Contact details concerned authority
No. Undertaking /Central Contract employees of of contract awarding organization
Govt. Hospital (Not less provided contract (Contact person, address and
than 500 beds) telephone
/IIT/IIM/NIT/IIIT/AIIMS/ number)
Central Autonomous
Bodies

4. We will be able to arrange for the required manpower, material, machine and other resources for the
establishment of service as per the tender term within 15 days of award of tender (A/T)/Letter of intent (LOI).
5. We declare that we have necessary infrastructure/tie up for the maintenance of the equipment being used and
enough manpower to cater to any additional need of Client at short notice (any increase in required manpower),
if any such need arises during the tenure of the contract.

Signature of the Tenderer Name & Address with Official Stamp

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 SECTION – VII
STRUCTURE & ORGANIZATION

1. Name & Address of the applicant

2. Telephone No. /Fax No.
3. Legal status of the applicant (attach copies of original document the legal status).

(a) An individual
(b) A proprietary firm
(c) A firm in partnership
(d) A limited company or Corporation
4. Particulars of registration with various Government bodies (attach attested photocopy).

S. Organization/ Place of registration Registration No.

No.
1.
2.
3.

5. Names and Titles of Directors & Officers with designation to be concerned with this work.

6. Designation of individuals authorized to act for the organization.

7. Was the applicant ever required to suspend operation for a period of more than one month continuously
after you commenced the operation? If so, give the name of the project and reasons of suspension of work.

8. Has the applicant or any constituent partner in case of partnership firm, ever abandoned the awarded
work before its completion? If so, give name of the project and reasons for abandonment.

9. Has the applicant or any constituent partner in case of partnership firm, even been debarred/black listed
for tendering in any organization at any time? If so, give details.

10. Has the applicant or any constituent partner in case of partnership firm, ever been convicted by a court
of law? If so, give details.

11. Has the applicant any valid GST/Works Contract Tax registration with the Sales Tax Department?

12. Total number of employees along with their designations engaged by the bidder for the Manpower services.

13. Any other information considered necessary by not included above

Signature of Applicant

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31
 Section – VIII

TENDER ACCEPTANCE FORM

1. I
………………………………………………………………………………………………….
son of …………………………………………………………………………………. resident
of ……………………………………………………. who is
Proprietor/Partner/Director/Chairman of M/s
……………………………………………………………… have read and understood the
contents of the foregoing sections with sound mind and without any pressure from any
person
/ party. If any document or information furnished with tender/bid is found forged or
fabricated at any time, the AIIMS Deoghar has full right to forfeit my/our EMD and
Security Deposit and cancel the agreement.
2. I am putting my signature and seal of the organization, as a token of acceptance to the
above.

Signature ……………………………….

Name …………………………………..

Designation……………………………..

Seal ……………………………………...

Date

Place

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 SECTION-IX

Integrity Pact
(On Non-Judicial Stamp Paper of ₹.100)
Between
All India Institute of Medical Sciences, hereinafter, referred to as “AIIMS
Deoghar” and
…………………hereinafter referred to as “ The Bidder (S)/Contractor(S)”
Preamble
The AIIMS Deoghar intends to award, under laid down organizational procedures, contract/s for
………………………………
The AIIMS Deoghar values full compliance with all relevant laws of the land, rules, regulations, economic
use of resources and of fairness/transparencies in its relations with its Bidder(S) and/ or contractor (S).
In order to achieve this goal, AIIMS Deoghar will appoint Independent External Monitor (IEMs) who will
monitor the tender process and the execution of the contract for compliance with the principles mentioned
above.
Section – 1 Commitments of AIIMS Deoghar
1) AIIMS Deoghar commits itself to take all measures necessary to prevent corruption and to observe the
following principles:-
a) No employee of AIIMS Deoghar, personally or through family members, will in connection with the
tender for, or the execution of a contract demand, take a promise for a accept, for him/herself or third
person, any material or immaterial benefit which he/she is not legally entitled to.
b) AIIMS Deoghar will, during the tender process treat to all Bidder(S) with equity and reason. The
AIIMS Deoghar will in particular, before and during the tender process, provide to all Bidder(S) the
same information and will not provide to any Bidder(S) confidential/ additional information through
which the Bidder(S) could obtain an advantage in relation to the tender process or the contract
execution.
c) The AIIMS Deoghar will exclude from the process all known prejudiced persons.
2) If AIIMS Deoghar obtains information on the conduct of any of its employees which is a criminal offence
under the relevant Anti-Corruption Laws of India, or if there be a substantive suspicion in this regard,
AIIMS Deoghar will inform its Chief Vigilance Officer and in addition can initlate disciplinary actions.
Section – 2 Commitments of the Bidder(S) / Contractor (S)
a) The Bidder(S)/Contractor(S) commits himself to take all measures necessary to prevent corruption.
The Bidder(S)/Contractor(S) commits himself to observe the following principles during his
participation in the tender process and during the contract execution.
b) The Bidder(S)/Contractor(S) will not enter with other Bidder(S) into any illegal agreement or
understanding, whether formal or informal. This applies in particular to prices, specifications,
certifications, subsidiary contracts, submission or non-submission of bids or any other actions to
restrict competitiveness or to introduce cartelization in the bidding process.
c) The Bidder(S)/Contractor(S) will not commit any criminal offence under the relevant Anti-Corruption
Laws of India, further the Bidder(S) will not use improperly, for purposes of competition or personal
gain, or pass on to others, any information provided by AIIMS

Deoghar as part of the business relationship, regarding plans technical proposals and business
details, including information contained or transmitted electronically.
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 d) The Bidder(S)/Contractor(S) of foreign origin shall disclose the name & address of the
Agents/representatives In India, If any. Similarly the Bidder(S)/Contractor(S) of Indian Nationality
shall furnish the name and address of foreign principals, If any Further details as mentioned in the
“Guidelines on Indian Agents of Foreign Suppliers” shall be disclosed by the
Bidder(S)/Contractor(S), Further, as mentioned in the Guidelines all the payment made to the Indian
agent/representative have to be in Indian Rupees only.
e) Bidder(S)/Contractor(S) will, when presenting his bid, disclose any and all payments he has made,
is committed to or intends to make to agents, brokers or any other intermediaries in connection with
the award of the contract.
f) The Bidder(S)/Contractor(S) who have signed the Integrity Pact shall not approach the courts while
representing the matter to IEMs and shall wait for their decision in the matter.
2. The Bidder(S)/Contractor(S) will not instigate third persons to commit offences outlined above or be
an accessory to such offences.
Section – 3 Disqualification from tender process and exclusion from future contracts
If the Bidder(S)/Contractor(S), before award or during execution has committed a transgression through
a violation of Section 2, above or in any other form such as to put their reliability or credibility in question,
AIIMS Deoghar is entitled to disqualify the Bidder(S)/Contractor(S) from the tender process or take
action as per rule & regulations.
Section – 4 Compensation for Damages
If AIIMS Deoghar has disqualified the Bidder(S) from the tender process prior to the award according to
Section 3 above, the AIIMS Deoghar is entitled to demand and recover the damage equivalent to
Earnest Money Deposit/Bid security.
2. If AIIMS Deoghar has terminated the contract according to Section 3, or If AIIMS Deoghar is entitled
to terminate the contract according to Section 3, AIIMS Deoghar shall be entitled to demand and
recover from the Bidder(S) liquidated damages of the Contract value or the amount equivalent to
performance bank Guarantee.

Section – 5 Previous Transgression

1. The Bidder declares that no previous transgressions occurred in the last 3 years with any other
company in any country conforming to the anti-corruption approach or with any Public Sector
Enterprise in India that could justify his exclusion from the tender process.
2. If the Bidder makes Incorrect statement on this subject, he can be disqualified from the tender process
or action can be taken the contract, If already awarded, can be terminated.

Section – 6 Equal Treatment of all Bidder(S)/ Contractor(S)

In case of sub-contracting, the AIIMS Deoghar Contractor shall take the responsibility of the adoption of
integrity pact by the Sub-contractor.
1. The AIIMS Deoghar will enter into agreements with identical conditions as this one with all Bidders
and Contractors.
2. The AIIMS Deoghar will disqualify from the tender process all bidders who do not sign this pact of
violate its provisions.

Section – 7 Criminal Charges against violating Bidder (S) Contractor (S) Subcontractors (S)

Page 33 of
31
If the AIIMS Deoghar obtains knowledge of conduct of a Bidder, Contractor or subcontractor, or of an
employee or a representative or an associate of a Bidder, Contractor or Subcontractor which constitutes
corruption, or if the AIIMS Deoghar has substantive suspicion in this regard, the AIIMS Deoghar will
inform the same to the Chief Vigilance Officer.

Section – 8 Independent External Monitor

1. The AIIMS Deoghar appoints competent and credible Independent External Monitor for this Pact.
After approval by Central Vigilance Commission. The task of the Monitor is to review independently
and objectively, whether and to what extent the parties comply with the obligations under this
agreement.
2. The Monitor is not subject to instructions by the representatives of the parties and performs his/her
functions neutrally and independently. The Monitor would have access to all contract documents,
whenever required. It will be obligatory for him / her to treat the information and documents of the
Bidders / Contractors as confidential. He /she reports to the Director AIIIMS Deoghar.
3. The Bidder (S) Contractor (S) accepts that the Monitor has the right to access, without restriction to
all Project documentation of the AIIMS Deoghar including that provided by the Contractor. The
Contractor will also grant the their project documentation. The same is applicable to Sub-contractors.
4. The Monitor is under contractual obligation to treat the information and documents of the Bidder (S)/
Contractor (S)/ Sub-contractor (S) with confidentiality. The Monitor has also signed declarations on
Non- Disclosure of Confidential Information and of ‘Absence of conflict of Interest’. In case of any
conflict of Interest arising at a later date, the IEM shall inform Director, AIIIMS Deoghar and recuse
himself/herself from that case.
5. The AIIMS Deoghar will provide to the Monitor sufficient Information about all meetings among the
parties related to the Project provided such meetings could have an impact on the contractual
relations between the principal and the Contractor. The Parties offer to the Monitor the option to
participate in such meetings.
6. As soon as the Monitor notices, or believes to notice, a violation of this agreement, he/she will so
inform the Director, AIIMS Deoghar and request the Management to discontinue or take corrective
action, or the take other relevant action. The monitor can in the regard submit non-binding
recommendations. Beyond this, the Monitor has no right to demand from the parties that they act in
a specific manner, refrain from action or tolerate action.
7. The Monitor will submit a written report to the Director AIIMS Deoghar, within 8 to 10 weeks from
the date of reference or intimation to him by the AIIIMS Deoghar and, should the occasion arise,
submit proposals for correcting problematic situations.
8. If the Monitor has reported to the Director AIIMS Deoghar, a substantiated suspicion of an offence
under relevant IPC/PC Act, and the Director AIIMS Deoghar has not, within the reasonable time taken
visible action to proceed against such offence or reported it to the Chief Vigilance Officer, the Monitor
may also transmit this Information directly to the Central Vigilance Commissioner.
9. The word Monitor, would Include both singular and plural.

Section – 9 Pact Duration

This Pact begins when both parties have legally signed it. It expires for the Contractor 12 months
after the last payment under the respective contract, and for all other Bidder’s 6 months after the
contract has been awarded. Any violation of the same would entail disqualification of the bidders
and exclusion from future business dealings. If any claim is made / lodged during this time the same
shall be binding and continue to valid despite the lapse of this pact as specified above unless it is
discharged / determined by Director of AIIMS Deoghar.

Section – 10 Other Provisions

1. This agreement is subject to Indian Law. Place of performance and jurisdiction is the AIIMS
Deoghar.
2. Changes and supplements as well as termination notices need to be made in writing. Side
agreements have not been made.
3. If the Contractor is a partnership or consortium, this agreement must be signed by all partners
or consortium members.
4. Should one or several provisions of this agreement turn out to be Invalid, the remainder of this
agreement remains valid. In this case, the parties will strive to come to an agreement to their
original intentions.
5. Issues like comprehensive Warranty / Guarantee etc. shall be outside the purview of IEMs.
6. In the event of any contradictions between the integrity Pact and its Annexure, the Clause in the
Integrity Pact will prevail.

For and on behalf of the AIIMS Deoghar For & on behalf of

Bidder/Contractor Office Seal Office Seal

Place : Date :

Witness 1 : Witness 2 :
 FINANCIAL BID
1. Name of tendering Manpower Service Provider: -
Part-A
Sl. Description Unskilled Semi- Skilled Highly
No. Skilled Skilled

1.
Basic wages plus
Variable
Dearnes
s
Allowance (VDA)

2. ESI, EPF, EDLI, Not to be

Quoted
Administrative
Charges, Reliving
Charges, Bonus
(as per
Applicable rules)
Part-B

To be quoted inclusive of all statutory obligations

S. No Description in percentage.(Percentage should be up to two decimal
digits)
Service Charges to In Figure
be
charged by
the agency
1. (Uniform/same
rate) for In Words
different
categories of
security services
(service
charge will be on
Basic+
VDA)
Note:
1. Service provider agency has to fill the percentage (%) of service charges on total basic+VDA bill for
all categories of human resources/ manpower provided which should be more than 3.83%. The rate of
service charge is to be same for all categories of posts. No other charges would be payable by the Institute.
2. GST is to be charged extra on monthly bill including service charges.
3. TDS will be deducted as per Govt. norms.
4. The Lowest Bidder (L1) in financial bid shall be determined on the basis of service charges quoted by
the bidders. The service charges should be more than 3.83%.
5. The service charge is to be at Percentage common to all categories. The Bidder has to comply all the
provisions of the labour laws and all other applicable rules/regulations.

6. That I/We undertake that the information given in this tender are true and correct in all respect.

Signature Not Verified

Digitally signed by AJAY KUMAR PATEL
Date: 2023.04.11 10:50:55 IST
Location: eProcure-EPROC