ABIGAIL ROSELIN KENT
CAREER OBJECTIVE
To work in a challenging environment and put forward a worthwhile
contribution in the industry and achieve a growth oriented position in a
professionally managed & dynamic organization.
PROFILE AT GLANCE
B.A. English communication skills, ETHIRAJ COLLEGE FOR
WOMEN CHENNAI, [Link] 10 Years and more experience
in handling the team in terms of skillful resource and time
management. Played a key role in motivating the team members
Email: roselynkent09@[Link] and aligned them with the business needs.
Mobile: + 973 33225915
I have developed Interpersonal & Coordination skills, good player
Address: for Team work; have Systematic approach, improved on Analytical
Flat 41, Bldg 116 Block 340, skills and how to be Perseverance & Result Focused.
Road 4003, Juffair
KINGDOM OF BAHRAIN Worked as Logistics Coordinator with Beeline Services Company
– Bahrain, was responsible for reserve necessary space on ships,
aircraft, and trucks and arranging for special transport of sensate
cargoes as livestock food for medicine suppliers
Skills:
Operation Worked as Senior Project Analyst with Hewlett Packard Enterprise,
Management India, was responsible for product delivery by tracking and
Sales Management preparing documents for import export semi liners.
People Management
Delegations EXPERIENCE PROFILE
Team Player
Sales Analytics Company Name : BEELINE SERVICES
Public Position : LOGISTICS COORDINATOR
Communications Years of Experience : 3
Negotiation
DUTIES & RESPONSIBLITES:
Software Skills: Coordinating and monitoring supply chain operations.
MS Office Handling of documentation during freight processes.
SAP 4.0 Organize shipments with branch offices, suppliers and customer.
Salesforce Application Shipping tracking and updating the customer on timely basis.
Advanced Internet Freight negotiations with shipping lines.
Skills
Arranging the transportation to pick & deliver the materials.
QuickBooks
Warehouse management skills resulting in accurate inventory level.
Languages Known: Sending company proposal and price list to different companies
through fax & email.
English
Managing the supply chain all inbound and outbound logistics.
Tamil
Prepare accurate reports for upper management.
Hindi Plan and truck the shipment of final products accordingly to
Malayalam customer requirements.
Company Name : Hewlett Packard Enterprise
Position : Project Analyst
Years of Experience : 4
DUTIES & RESPONSIBLITES:
Personal Strengths: Working with the team to complete the project on time
Punctuality & Regularity. Oversee the Supply chain processes and product delivery by
Flexibility & Adaptability. tracking and reviewing
Man management skills. Using the application SAP GUI for creating order, invoices, credit
Motivate to achieve the targets. notes, debit notes and for closure through using the T codes in SAP
Pleasing personality, Primary business contact for HPE for highly visible projects and
adaptability to changes and services
team work. Documentation for Import/Export, Semi-Liners, Break Bulk
Interpersonal communication Vessels and Arrival notices
and leadership skills. Interacting with the clients through call, email and chat and
High sense of commitment maintaining a high customer service to ensure by keeping the
and dedication. business on track
Quick Learner. Creating quotations and checking the terms and conditions of both
Communication & the parties with the checklist of the company
interpersonal skills Ensuring the team adhere to the SLAs and TAT by leading them in
Positive & Goal Oriented process
Attitude.
Organizing calls and meetings with the clients to make the process
steady
Performing the technical tasks needed to keep the business flowing
Personal Details: Communicating with the clients through chat, e-mail and calls to
understand the business requirement and give them answers for all
Husband Name : Eardly Kent
their queries
Arranging warehouse, Catalog goods, plan routes, and process
DOB : 09/12/1988 shipments
Ensure vendor operations according to quality standards
Marital Status : Married
Nationality : Indian
Company Name : RR Donnelley India Pvt. LTD
Passport : U7870901 Position : Shift Lead
Years of Experience : 7
CPR : 881285978
Maintaining a positive, empathetic, and professional attitude
toward customers at all times.
Responding promptly to customer inquiries.
Communicating with customers through various channels.
Acknowledging and resolving customer complaints.
Knowing our products inside and out so that you can answer
questions.
Processing orders, forms, applications, and requests through various CRM Systems.
Keeping records of customer interactions, transactions, comments, and complaints.
Communicating and coordinating with colleagues as necessary.
Providing feedback on the efficiency of the customer service process.
Managing a team of junior customer service representatives.
SUMMARY:
Adaptable, Dedicated, hardworking, innovative and willing to learning are my basis traits. Given an opportunity, so
can provide the best serv ice s in bri nging succ ess to the res pe ctabl e organ iza ti on in al l as pec ts.
Reference: Upon Request
Date:
(ABIGAIL ROSELIN KENT)
