DIVYAM SHARMA
BUSINESS DEVELOPMENT, STRATEGY AND OPERATIONS | MANAGER
Immediate Joiner | Experienced Business Development, Sales, and Strategy Professional with 7 years
of diverse industry experience both domestic and international. Served customers and vendors in
China, UK, US, Australia, Nepal, Middle east , Egypt, Russia and some parts of Europe. Proven track
record in driving revenue growth, building strong client relationships, and implementing effective
business strategies. Skilled in operations management and optimizing organizational efficiency.
Seeking a long-term opportunity in a well-structured organization to contribute expertise in business
development, sales, and strategy while ensuring operational excellence. Dynamic, friendly, and
results-oriented.
Work History Contact
2022-04 - Sales and Operations Manager Address
2023-05 New Delhi, India 110095
Millman India Private Limited, Noida
Identify and acquire new clients through Phone
targeted prospecting and relationship building. 9717584923
Develop and execute strategic plans to E-mail
penetrate new markets and expand business divyam.sharma0017@gm
opportunities in China, India, UK, Russia, Egypt [Link]
and Middle East.
Negotiate contracts and pricing agreements
with clients, ensuring favorable terms for Skills
company.
Collaborate with cross-functional teams SAP expertise
worldwide to develop customized solutions for Business Development
clients internationally.
Sales processes
Conduct market analysis and competitive
Strategic planning
research to identify trends and opportunities.
Manage key accounts, fostering strong Business development
relationships and ensuring client satisfaction. and planning
Develop and deliver compelling sales Systems and software
presentations to potential clients. programs
Track and analyze sales data, identifying areas
for improvement and implementing corrective
actions. Software
Utilize CRM software to manage sales pipeline
and monitor sales activities. Salesforce
Provide regular reports and updates to senior SAP
management on business development ERP
progress. SAAS
2021-08 - Customer Service Officer
2022-03 BROADWAY INFOTECH PVT. LTD, Noida
Responded to customer calls and emails to
answer questions about products and services
in Australia.
Directed sales support staff in administrative
tasks to help sales reps close deals.
Created and implemented successful sales
campaigns to drive leads and increase sales.
Developed and presented valuable sales
presentations to potential customers to
highlight features and benefits of products.
Identified new business opportunities through
cold calling, networking, marketing and
prospective database leads in Australia, US,
China, Nepal and India.
Described product and service details to
customers to provide information on benefits
and advantages.
Generated, compiled and distributed reports of
sales leads and up-sell opportunities.
Onboarded 82 customers on SAAS which in
resulted increased 10% revenue.
2018-04 - Business Development Consultant
2021-07 ARGUS IMPEX, Delhi
Arranged potential client contacts, cultivated
relationships, and followed through all service
needs domestically within India.
Pitched plans and investment strategies to
potential partners to raise capital.
Planned marketing initiatives and leveraged
referral networks to promote business
development.
Devised business plan outlining concise and
actionable targets and sales goals.
Negotiated contracts and closed sales with
new and existing clients.
Participated in industry events and conferences
to generate leads and build industry
connections.
Identify and acquire new clients through
targeted prospecting and relationship building.
2017-11 - Business Strategy Intern
2018-03 OSGAN CONSULTANTS PVT. LTD, New Delhi
Collaborated with stakeholders to identify
business needs and data sources.
Worked with data integration tools to acquire
information from varying systems for reporting
and analysis.
Implemented and optimized visualization,
reporting, process optimization and analytical
solutions through standardization and
automation.
Interacted with customers by phone, email, or
in-person to provide information.
Analyzed problems and worked with teams to
develop solutions.
Education
2022-04 - MBA: Marketing Management
Current
Narsee Monjee Institute of Management Studies -
MUMBAI
2016-04 - Bachelor of Commerce: Commerce
2020-05
Delhi University - Delhi
2009-04 - 10th And 12th
2012-04 Bharat National Public School - Delhi
Languages
HINDI
ENGLISH
Interests
FITNESS
FINANCE AND INVESTMENT
MUSIC
COOKING
