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Career Profile of Favour Ashinedu Ossai

This document is a resume for Favour Ashinedu Ossai. It summarizes her career objective, skills, educational qualifications, professional training and certifications, work experience, and personal profile. Her career objective is to obtain a management role where she can utilize her skills and competencies to contribute to an organization's growth. She has technical skills in areas like data entry, mail management, and Microsoft applications, as well as soft skills including communication, problem solving, and attention to detail. Her educational background includes an HND and OND in Office Technology and Management. She has experience in roles like front desk officer, customer service representative, secretary, and teaching staff.

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131 views3 pages

Career Profile of Favour Ashinedu Ossai

This document is a resume for Favour Ashinedu Ossai. It summarizes her career objective, skills, educational qualifications, professional training and certifications, work experience, and personal profile. Her career objective is to obtain a management role where she can utilize her skills and competencies to contribute to an organization's growth. She has technical skills in areas like data entry, mail management, and Microsoft applications, as well as soft skills including communication, problem solving, and attention to detail. Her educational background includes an HND and OND in Office Technology and Management. She has experience in roles like front desk officer, customer service representative, secretary, and teaching staff.

Uploaded by

bigcare575
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
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Download as DOCX, PDF, TXT or read online on Scribd

FAVOUR ASHINEDU OSSAI

Address: Ibadan Street, Alapere, Ketu Lagos.


Email: ahineduossai18@[Link] |Mobile: +2348113697433|08065317333

CAREER OBJECTIVE

A highly motivated, passionate, enthusiastic and result driven individual with certificate in Office Technology and
Management seeking engagement in a management organization where key skills and competencies will be
utilized towards the continuous growth and development of the Organization.

OUTSTANDING SKILLS

Technical Skills Soft Skills

 Data Entry Management


 Mail Management
 Problem Solving and decision-making Skills
 Creative thinking and analytical skills
 Research and Analysis skills
 Microsoft suites (Word, Excel, and PowerPoint)
 Emotional Intelligence
 Ability to listen to details
 Good human relations skills
 Ability to work with deadlines
 Good communication Skills
 Report Writing
EDUCATIONAL QUALIFICATIONS

 Federal Polytechnic Ado-Ekiti, Ekiti State: Office Technology and Management HND (2018)
 Federal Polytechnic Ado-Ekiti, Ekiti State: Office Technology and Management OND (2015)

PROFESSIONAL TRAININGS /CERTIFICATIONS

Certificate of Membership: Customer Relationship Management 2022


Award Certificate in 21st Century Students' Management 2022
Certificate of Training Completion, Tony Elumelu Foundation for business and entrepreneurship 2022
Certificate of National Service; National Youth Service Corps Oyo State 2020

WORK EXPERIENCE

JEXTOBAN SECONDARY SCHOOL, LAGOS


Front Desk Officer and Teaching Staff 2021 Till Date
Key Deliverables
 Kept front desk clean, tidy, and supplied all the necessary supplies
 Greeted, communicated with, and welcomed guests
 Answered all the customers' questions and addressed their complaints
 Answered all incoming calls, redirected them when needed
 Received letters, packages and sent them to appropriate destination
 Prepared and managed outgoing mails
 Checked, sorted, and forwarded emails
 Monitored office supplies
 Develop a lesson plan which meet the established school and national curriculum
 Present the lesson note in a comprehensive way
 Maintain order and discipline among the students while promoting safety and compliance with
the school rules
 Assess student's record while identifying their problems

AMESO INTERNATIONAL
Customer Service Representative 2018 – 2019
Key Deliverables
 Maintained a positive, empathetic, and professional attitude toward customers always
 Responded promptly to customer inquiries
 Communicated with customers through various channels
 Acknowledged and resolved customer complaints
 Processed orders, forms, applications, and requests
 Communicated and coordinated with colleagues as necessary
 Provided feedback on the efficiency of the customer service process
 Ensured customer satisfaction and provide professional customer support

KACHY GLOBAL ENTERPRISE


Secretary/ Personal Assistant
Key Deliverables
 Ensuring that meetings are always organized
 Schedule appointment and update events
 Make traveling arrangement for my superior
 Receive telephone calls and handling office documents

PERSONAL PROFILE:
GENDER: Female
DATE OF BIRTH: 15th September 1993
PLACE OF ORIGIN: Umutu
STATE OF ORIGIN: Delta State

Reference: Available on request

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