Imran Hussain Laskar
Email- Imranlaskar1989@[Link]/[Link]@[Link]
Phone no.- 9954617057 /9287952094
[Link]/in/imran-hussain-laskar-6639b064
Summary- Accomplished Operations Manager having more than 6 years
experience in Retail Operations & Supply Chain, retail space planning &
management. Have been consistently achieving high numbers in On Time Delivery
(100%), ODR(<5%),delivering JioMart order in same day of order, improved vendor
relationship, hiring Managerial level staff, Customer Checkout (8 seconds), manual
punching (<1 %), 100 % on time GRN, electricity consumption savings (>5 % on
budget). Also reduced customer complaint turnaround time, reduce inventory
shrinkage 0.16 %, controlled damage and defective-0.18%, improved Vendor
Relationship and Fill rate-98% ,
It gives me great satisfaction that I have been able to lead and mentor my team
and help them in their career progression.
Work Experience-
Senior Executive at Reliance Retail Limited (March, 2022-Present)
• Efficient Management of inventory life cycle
• Managing all Logistics activities of Reliance
• Review of Stock Inward
• Follow up with Vendor & category team with stock requirement
• Space Planning, and helping to update Store Layout & POG.
• Damage Management
• Look to achieve P&L target of the site
• Stock Take Management
• Hiring up to Managerial Level Staff, ensure reduced attrition and increase
Employee Engagement & Satisfaction.
• Store Audits related to inventory
• Review all process efficiency related to Online Delivery & Dispatch
• Regular review of Inventory Life Cycle of Online & Store
• Ensure Desired Level of Input Metrics Scores of OTD, ODR,INF
• Review & Audit of all processes related to Shrinkage – Tagging, Security
Management
• Periodic Review of Staff Purchase / Declaration Registers
• Periodic & Random Checks of Risk Prone Areas -
- Cash Room
- IT Room
- Panel Room
• Review of Cash Management including Head Cashier activity for smooth
functioning of business
• Store Infrastructure Management
• Review & Upkeep of Store Ambience & Infrastructure including audits of HSK /
Security & Safety Processes
• Ensure Store Asset Quarterly Count & Maintenance
• Audit of Safety Standards & Emergency Response System
• Statutory Compliance Management
• Ensure all Licenses (related to Store Operations) are renewed as per timelines &
displayed as per process
• Audits of Statutory Registers
Operations Manager at Future Group India (Nov, 2021 – February, 2022)
• Efficient Management of inventory life cycle
• Managing all Logistics activities of BigBazaar
• Review of Stock Inward
• Damage Management
• Stock Take Management
• Warehouse Inventory Hygiene
• Store Audits related to inventory
• Review all process efficiency related to Online Delivery & Dispatch
• Regular review of Inventory Life Cycle of Online @Store
• Ensure Desired Level of Input Metrics Scores of OTD, ODR,INF
• Review & Audit of all processes related to Shrinkage – Tagging, Security
Management
• Periodic Review of Staff Purchase / Declaration Registers
• Periodic & Random Checks of Risk Prone Areas -
- Cash Room
- IT Room
- Panel Room
• Review of Cash Management including Head Cashier activity for smooth
functioning of business
• Store Infrastructure Management
• Review & Upkeep of Store Ambience & Infrastructure including audits of HSK /
Security & Safety Processes
• Ensure Store Asset Quarterly Count & Maintenance
• Audit of Safety Standards & Emergency Response System
• Statutory Compliance Management
• Ensure all Licenses (related to Store Operations) are renewed as per timelines &
displayed as per process
• Audits of Statutory Registers
Supply Chain Management Executive at Future Group India (May, 2016-Oct,
2021).
• Managing all Logistics activities of BigBazaar
• Work for all time goods availability in theStore
• Vendor Management and improving vendor relationship
• Acquiring vendor
• Ensure pilferage is below 0.2 %
• Ensure damage & defective items is below 0.2 %
• Ensure Warehouse planogram is mantained & followed
• Ensuring 100 % global count for all inwards
• Ensure daily CCPI of high value/high shrink articles.
• Correct online picking errors like batch errors, item not found
• Maintain Fast Expiry Fast Out
• Manage the Warehouse Layout based on ABC model
• Vendor Management, Releasing Daily Purchase Orders, follow-up with vendor for
supply, Price Correction
• Ensure products which are physically available are reflecting Online
• Escalation of Vendor Payment / Issues.
• Inward Report highlighting of top 500articles.
• Ensure High Fill rate >95 %
• Proper planning for smooth operations,proper communication with supplying
site and regular monitoring of goods intransit.
• Manage Return to Vendor & Damage & Defective process,improve inventory
hygiene.
• Operate on SAP to manage warehouse operations
• Work towards customer satisfaction, reducing price mismatch/INF in POS, reduce
Customer Complains arising out of Online Deliveries
• Manage the warehouse staff to achieve high quality work
Achievements-
• Faster customer checkout of 8s
• Reduce manual punching below 1%
• Increased inventory accuracy to 98%
• Controlled Shrinkage by over 30 lacs + over the last 5 years
• Improved Online Order Defect Ratio to 2%
• Improved Online On Time Delivery to 100%
• Successfully opened Warehouse Operations at Big BazaarDibrugarh
• Connected and mapped over 60+ Vendors over the last 5 years
• Efforts of Logistics team reduced damage-0.18%, low shrinkage -0.16%
• Improved Fill Rate to 98%
Education-
• Completed MBA in Marketing& Operation Management from Assam University,
Silchar, Assam with 62.2 % in 2016
• Completed [Link] in Electronics and Communication Engineering
from Mizoram University in 2012 with 79.44 %marks
• Completed Class 12 from Ramanuj Gupta Junior College of Science
&Arts in 2008 with 68.4 %marks
• Completed Class 10 from Holy Cross School, Silchar in 2006 with 85 %marks
Technical Skills –
SAP Inventory Management, MS-Excel (Pivot, Vlookup), Word, Power-point,Python
Programming
Hobbies-visiting places, participating in volunteer activities, playing cricket
Industrial Training-
➢
Summer Industrial Training at Gujarat Co operative Milk
Marketing Federation, Silchar
1stJune to 11thJuly, 2015
• Topic – “Competition Analysis of Amul ”
• Organisation able to draw action plan on research performed
➢
Summer Training at BSNL, Silchar in July,2011
MBA Project-
Agri Marketing in Barak Valley: A study in three select
markets (Dec, 2015-May-2016)
The study addresses the problems faced by agri-sellers in Barak Valley of Assam.
The major finding was need for proper Logistics facilities in the region.
Personal Information -
Date of Birth-23/08/1989
Languages Known- English, Hindi,Bengali
Correspondence Address- Uttar Krishnapur,Sonai Road, Opp Marble Hub,Silchar,
Assam-788006
I hereby declare that the information furnished above is true to the best of my
knowledge.
Place- Silchar, Assam.
Date-2.3.22 Imran Hussain Laskar
