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Advocating for Controlled Tablet Rollout

Peta emails Alex seeking their support in advocating for the original, more controlled tablet rollout plan for a restaurant. The current proposal from Omar wants to expand the rollout beyond the bar area to all dining sections. Peta lists three key reasons why expansion poses risks: it could jeopardize established customer satisfaction and staff morale due to operational challenges, extending the project timeline by hindering their ability to meet deadlines, and increasing costs and strain on resources which could jeopardize the project's success. Peta invites Alex to join in advocating for the original bar area plan and believes Alex's support will significantly contribute to persuading Omar and Deanna to stick to the original plan.
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0% found this document useful (0 votes)
51 views1 page

Advocating for Controlled Tablet Rollout

Peta emails Alex seeking their support in advocating for the original, more controlled tablet rollout plan for a restaurant. The current proposal from Omar wants to expand the rollout beyond the bar area to all dining sections. Peta lists three key reasons why expansion poses risks: it could jeopardize established customer satisfaction and staff morale due to operational challenges, extending the project timeline by hindering their ability to meet deadlines, and increasing costs and strain on resources which could jeopardize the project's success. Peta invites Alex to join in advocating for the original bar area plan and believes Alex's support will significantly contribute to persuading Omar and Deanna to stick to the original plan.
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Email

From: Peta
To: Alex
Subj: Seeking Your Support: Advocating for the Original Rollout Plan

Dear Alex,

I hope this email finds you well. I am leading the tablet rollout project for Sauce &
Spoon. I appreciate your active participation in our recent team meeting regarding the
tablet rollout project. Your insights into the potential risks associated with an
expanded implementation were invaluable, and I believe your perspective will play a
crucial role in shaping the direction of this project.

To summarize Omar's request: Omar wants to expand the tablet rollout beyond the
bar area to include all dining sections of the restaurant.

As we both are aware, three key reasons why expanding the rollout may be unwise:

1. Operational Risks: Expanding rollout poses operational challenges like hiring


needs, workflow disruptions, and complex kitchen scaling may jeopardize
established customer satisfaction and staff morale.
2. Impact on Project Timeline: Scaling up the rollout will extend the project
timeline due to intricate planning, testing, and implementation, potentially
hindering our ability to meet initial deadlines.
3. Increased Costs and Resource Strain: Besides temporal challenges, expanding
the rollout incurs added costs for tablets, wiring, and requires hiring. This
financial strain may jeopardize project success by diverting funds and attention
from critical execution aspects.

Recognizing your experience and concerns about maintaining the quality of customer
service and staff morale, I would like to invite you to join forces in advocating for the
original plan, which focuses on a more controlled rollout in the bar area.

I believe that your voice will significantly contribute to the success of our efforts to
persuade Omar and Deanna to stick with the original plan. Your support in this matter
is crucial, and I look forward to collaborating with you to ensure the best outcome for
the project.

Thank you for your time and consideration.

Best regards,
Peta

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