GREKO

BST Project
Contents
[Link] To Greko

[Link] Henry Fayol

[Link] Of Management And Their Application In Greko

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Introduction To Greko
Introduction To Greko
About The Outlet
Greko is a premium Greek cafetaria chain having different outlets in Amritsar,
Ludhiana, and Jalandhar specializing in different kind of Coffees and different kinds of
salads, burgers, sandwiches, pizzas, pastas and many more. They have a unique kind of
presence having as a Greek cafeteria experience which is very different from any kind
of cafe in the city. Prabal Talwar Co Founder and CEO of Greko Espresso Bar has
completed his studies from D.A.V. Public School, Amritsar and Manav Rachna
International University, Delhi and has the experience of working as a Managing
partner in Clubhouse, Amritsar, Hotel Golden Lagoon, as a Managing director in Hotel
Orbion, Amritsar and also as a Co Founder in Zed Us Technologies. Prabal identified
the potential of the cafeteria franchise concept, and opened his dream chain with the
name of ‘Greko’ with the help of his very good friend Aman Nagra (Second Co Founder
of Greko Espresso Bar). Opening of this franchise in the cafeteria industry, diversified
the market by challenging the established dominance of brands like Starbucks coffee,
Coffee and Bagels, DoubleShot Coffee Roasters etc and became a renowned name in
the industry
Why Greko
In Order to achieve the objectives of this project, we needed an
organisation in which business is carried on a decently large scale
and various activities are performed.
Therefore Greko, was selected because it is capable of fulfilling the
purpose of this project. It is situated nearby and visiting is for
further research purposes would be easy
Principles Of Management And Their Application In Greko

[Link] OF WORK- In practice,employees are specialized in

different areas and they have different [Link] levels of
expertise can be distinguished within the knowledge
areas(from generalist to specialized).Personal and
professional developments support this.
Greko is based on a concept of division of labour. it has a
labor chart according to which positions are assigned to
each and every employee according to their capabilities.
Those workers who are good at customer service are
assigned as front staff and those who are good in making
operation are assigned in kitchen.
Principles Of Management And Their Application In Greko

[Link] AND RESPONSIBILITY- In order to get things done in an

organization, management has the all authority to give orders to the
[Link] Course with this authority comes responsibility.
According to Henry Fayol, the accompanying power or authority
gives the management the right to give orders to the subordinate the
responsibility can be traced back from performance and its therefore
necessary to make agreements about this.
Greko has very clearly understood and applied this principles in its
working by providing a clear organisational structure, job
descriptions, providing training and development, doing
performance evaluation of employees and many more efforts can be
clearly seen in the working of the organisation
Principles Of Management And Their Application In Greko

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This principle states that discipline is required for any organization to run
effectively. In order to have disciplined employees, managers need to build a
culture of mutual respect. There should be a set of organizational rules,
philosophies, and structures in place that should be met by everyone. Bending
rules or slacking should not be allowed in any organization. In order to achieve
this, there is a need for good supervision and impartial judgment.

In Greko, Every employee must follow certain rules and regulations and keep a
disciplined attitude in the workplace for smooth working and efficient results.
Principles Of Management And Their Application In Greko

4. Unity of Command-This principle states that that should be a clear

chain of command in the organization. The employees should be clear on
whose instructions to follow. According to Fayol, an employee should
receive orders from only one manager. If an employee works under two or
more managers, then authority, discipline, and stability are threatened.
Moreover, this will cause a breakdown in management structure and cause
employees to burn out.

In Greko, it is seen many times that an employee is getting commands from

more than one direct manager which breaks the law of unity of command
Principles Of Management And Their Application In Greko

5. Unity of Direction
This henry fayol principle of management states that the work to be done
should be organized in such a way that employees work in harmony
towards the same objective, using one plan, under the direction of one
manager. For example, if you have a range of marketing activities such as
advertising, budgeting, sales promotion, etc., there should be one
manager using one plan for all the marketing activities. The different
activities can be broken down for different sub-managers, but they should
all work towards a common goal under the direction of one main person
in charge of the whole thing.
In Greko different sets of activities within a department are managed by
different managers to avoid confusion and lesser efficiency within the
workflow.
Principles Of Management And Their Application In Greko

[Link] Interest Over Individual Interest

This principle states that the overall interest of the team should take
precedence over personal ones. The interest of the organization should not
be sabotaged by the interest of an individual. If anyone goes rogue, the
organization will collapse.

In Greko, it is not always the case that employees care more about the wish
and command of their employer than their own will or comfort, which does not
fulfill the requirement of this principles properly.
Principles Of Management And Their Application In Greko

[Link] of employee
This henry fayol principle of management states that employees should be
paid fair wages for the work that they carry out. Any organization that
underpays its workers will struggle to motivate and keep quality workers. This
remuneration should include both financial and non-financial incentives.
Also, there should be a structure in place to reward good performance to
motivate employees.

Greko is an organization which is very fair regarding their remuneration

policies where all the employees receive a salary worth their efforts
irrespective of their gender, tenure, and other factors.
Principles Of Management And Their Application In Greko

[Link] and decentralization

Centralization refers to the concentration of power in the hands of the authority and following
a top-bottom approach to management. In decentralization, this authority is distributed to all
levels of management. In a modern context, no organization can be completely centralized or
decentralized. Complete centralization means that people at the bottom have no authority
over their responsibilities. Similarly, complete decentralization means that there will be no
superior authority to control the organization. To use this effectively today, there should be a
balance of centralization and decentralization. The degree to which this balance is achieved
will differ from organization to organization.

In Greko delegation of work is minimal, and the owners make most of the decisions as of it
being a medium level organisation
Principles Of Management And Their Application In Greko

9. Scalar Chain

A scalar chain refers to a clear chain of communication between employees and their
superiors. Employees should know where they stand in the hierarchy of the organization
and who to go to in a chain of command. To implement this in the workplace, Fayol
suggests that there should be an organizational chart drawn out for employees to see
this structure clearly.

Greko has a specific chain of authority from the highest level of superiors, like the
founder or CEO, to the lowest level of subordinates following a hierarchy for maximum
productivity.
Principles Of Management And Their Application In Greko

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This principle states that there should be an orderly placement of

resources (manpower, money, materials, etc.) in the right place at the right
time. This ensures the proper use of resources in a structured fashion.
Misplacement of any of these resources will lead to misuse and disorder in
the organization.

In Greko every employees is given a designated space and the right tools
or equipment to complete their work efficiently.
Principles Of Management And Their Application In Greko

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Equity is a combination of kindness and justice. This principle states that

managers should use kindliness and justice towards everyone they manage. This
creates loyalty and devotion among the employees towards the organization they
work for.

In Greko all employees, irrespective of gender, religion, race, and sexuality, feel safe,
seen, and heard and are given equal opportunities to grow and flourish in their
careers within the organization.
Principles Of Management And Their Application In Greko

[Link] of Tenure of Personnel

This principle states that an organization should work to minimize staff turnover and maximize
efficiency. Any new employee cannot be expected to get used to the culture of an organization
right away. They need to be given enough time to settle into their jobs to become efficient. Both
old and new employees should also be ensured job security because instability can lead to
inefficiency. There should also be a clear and effective method to handle vacancies when they
arise because it takes time and expense to train new ones.

In Greko every new employee is given a proper introduction of both the technical aspect of the
company as well as the work culture and office environment for them to mingle well. Old
employees give alum awards for completing certain tenures to boost morale.
Principles Of Management And Their Application In Greko

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This principle states that all employees should be encouraged to show initiative.
When employees have a say as to how best they can do their job, they feel
motivated and respected. Organizations should listen to the concerns of their
employees and encourage them to develop and carry out plans for
improvement.

In Greko taking suggestions from employees regarding their specific department

is a practice which make them feel seen in an authoritative position and give
them a sense of achieving something for the team .
 Principles Of Management And Their Application In Greko

[Link] de Corps

Esprit de Corps means “Team Spirit”. This henry fayol principle of management states
that the management should strive to create unity, morale, and co-operation among the
employees. Team spirit is a great source of strength in the organization. Happy and
motivated employees are more likely to be productivity and efficient.

In Greko while discussing the new plan of action for achieving the next month's targets,
the word 'We' is used instead of 'I' which brings a teamwork spirit to the group.

That was all about principles of management.

Checklist
Division of labour
Authority and responsibility
Discipline
Unity of command
Unity of direction
Subordination
Remuneration
Checklist
Centralisation and decentralisation
Scalar chain
Order
Equity
Stability of personal

Initiative

Esprit de corps
Conclusion
The 14 principle of management can be used to manage
organisation and are useful tools for forecasting, planning,
process of management organisation management, decision
making, coordination and control.
Although they are obvious, many of these matters are still
used based on common sense in current management
practices in organisation. It remain the practical list with focus
areas that are based on henry fayol’s research which still
applies today due to a number of logical principles of henry
fayol and it is clear in my organisation because its ensure the
smooth functioning of an organisation.
Questionnaire

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