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Queuing Theory Assessment Questions

The document contains a 17 question assessment on queuing theory. It tests concepts like interarrival times, queuing models like M/M/1, expected wait times, traffic intensity, and single vs. multiple channel systems. The assessment requires students to select the correct answer for definitions, calculations, and applying queuing concepts to examples.

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0% found this document useful (0 votes)
230 views13 pages

Queuing Theory Assessment Questions

The document contains a 17 question assessment on queuing theory. It tests concepts like interarrival times, queuing models like M/M/1, expected wait times, traffic intensity, and single vs. multiple channel systems. The assessment requires students to select the correct answer for definitions, calculations, and applying queuing concepts to examples.

Uploaded by

Tamilselvi
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We take content rights seriously. If you suspect this is your content, claim it here.
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Online Assessment Test III - II CSE


Probability and Queuing Theory

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Year/Department *

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UNIT IV QUEUING THEORY

Answer All Questions


Read the questions carefully before answering

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1. The times between two successive requests arriving, called the * 2 points
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Interarrival time

Arrival time

Poisson Distribution

Average residual service time

2. Which of the following queuing systems appears the most fair to 2 points
customers? *

a) First in First Out (FIFO)

b) Serve in Random Order (SIRO)

c) Last in First Out (LIFO)

Option 4

d) Shortest Processed First (SPF)

3. Which of the following queuing systems appears the least fair to 2 points
customers? *

a) First in First Out (FIFO)

b) Serve in Random Order (SIRO)

c) Last in First Out (LIFO)

d) Shortest Processed First (SPF)

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4. Joining a queue and then almost immediately leaving the customer 2 points
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thinks it will take too long to disperse is called __________________? *

a) Rejecting

b) Reneging

c) Balking

d) Refusing

5. Joining a queue and then leaving after some time before being served 2 points
is called __________________? *

a) Rejecting

b) Reneging

c) Balking

d) Refusing

6. Which of these operations are customers often happy to queue for? * 2 points

a) Bank ATM

b) Supermarket checkout

c) Restaurant

d) Airport check-in

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7. Given the following table that presents the solution for a queuing 2 points
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problem with a constant service rate, on the average, how many minutes
does a customer spend in the service facility? *

0.893 minutes

0.321 minutes

0.714 minutes

1.607 minutes

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8. The mean number of customers in the queue of M/M/1 queuing model 2 points
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is *

Option 1 Option 2

Option 3 Option 4

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9. A T.V. repairman finds that the time spent on his job has an exponential 2 points
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distribution with mean 30 minutes. If he repairs sets in the order in which


they came in and if the arrivals of the sets is approximately Poisson with n
average rate of 10 per 8 hour day. This problem falls under the model *

a) (M/M/1):(k/FIFO) b) (M/M/c):(k/FIFO)

Option 3 Option 4

10. In Question number 39, what is the repairman's expected idle time * 2 points

5/8

3/8

8/5

8/3

11. In Question number 39, the traffic intensity is * 2 points

3/8

5/8

8/3

8/5

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12. In Question number 39, the waiting time of a tv to get repaired is * 2 points
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0.27 hours

0.167 hours

0.30 hours

0.18 hours

13. In question number 39, the how many jobs are ahead of average set 2 points

just brought? *

3/5

5/3

1/6

1/8

14. Customers enter the waiting line at a cafeteria on a first-come, first- 2 points
served basis. The arrival rate follows a Poisson distribution, while service
times follow an exponential distribution. If the average number of arrivals
is six per minute and the average service rate of a single server is ten per
minute, what is the average number of customers in the system? *

.90

1.50

.60

.25

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15. Cars arrive at an automated car wash following a Poisson distribution. 2 points
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If their arrival rate is 20 per hour, and it takes exactly 2 minutes for a car
wash, what is the average waiting time in line? *

3 minutes

2 minutes

4 minutes

1 minute

16. A fast-food drive-through system that uses two windows in 2 points

succession is an example of a *

single-channel, multiple-phase system.

multiple-channel, multiple-phase system.

multiple-channel, single-phase system.

single-channel, single-phase system.

17. Which line would be least enjoyable for a customer? * 2 points

a line where P0 > P1

a line where WS>Wq

a line where Ls>Lq

a line where λ > µ

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18. At a port there are 6 unloading berths and 4 unloading crews. When all 2 points
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the berths are full, arriving ships are diverted to an overflow facility 20
kms down the river. Tankers arrive according to Poisson process with a
mean of 1 every 2 hrs. It takes for an unloading crew, on the average, 10
hrs to unload a tanker, the unloading time following an exponential
distribution. Find the value of the traffic intensity *

5/4

1/5

1/4

19. In Question no. 48, find P0 (probability of no customers in the system 2 points

or the system being empty) *

0.23

0.067

0.007

0.87

20. In Question No. 48, find the value of effective arrival rate using the 2 points

formula *

0.3546

0.6745

0.5674

0.6654
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21. In Question No. 48, find the number of tankers in the system (Ls) * 2 points
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5.67

4.34

3.65

0.796

22. In Question No. 48, find the number of tankers in queue (Lq) * 2 points

4.34

5.67

0.796

0.878

23. In Question No. 48, find the time spent by the tanker at the port on the 2 points

average (Ws) *

10.34 h

12.24 h

11,67 h

9h

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24. Suppose that customers arrive at a Poisson rate of one per every 12 2 points
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minutes and that the service time is exponential at a rate of one service
per 8 minutes. What is the average number of customers in the system? *

25. Suppose that customers arrive at a Poisson rate of one per every 12 2 points

minutes and that the service time is exponential at a rate of one service
per 8 minutes. What is the average time of a customer spends in the
system? *

20 minutes

22 minutes

24 minutes

23 minutes

26. A supermarket has 2 girls running up sales at the counters. If the 2 points

service time for each customer is exponential with mean 4 minutes and if
people arrive in Poisson fashion at the rate of 10 er hour, then the traffic
intensity is *

2/3

3/2

1/3

3/4

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27. A supermarket has 2 girls running up sales at the counters. If the 2 points
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service time for each customer is exponential with mean 4 minutes and if
people arrive in Poisson fashion at the rate of 10 er hour, then the
probability of no customers in the system (P_0) is *

3/4

1/2

1/3

2/3

28. A supermarket has 2 girls running up sales at the counters. If the 2 points

service time for each customer is exponential with mean 4 minutes and if
people arrive in Poisson fashion at the rate of 10 er hour, then the
probability the a customer has to wait P(N>=2) *

0.7898

0.5676

0.1667

0.5656

29. A supermarket has 2 girls running up sales at the counters. If the 2 points

service time for each customer is exponential with mean 4 minutes and if
people arrive in Poisson fashion at the rate of 10 er hour, then the
percentage of time the girls are idle *

35%

67%

73%

33%

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30. A supermarket has 2 girls running up sales at the counters. If the 2 points
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service time for each customer is exponential with mean 4 minutes and if
people arrive in Poisson fashion at the rate of 10 er hour, then the
expected time of a customer *

2 minutes

3 minutes

4 minutes

1 minute

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