Jessica Standridge
320 Rivermont Rd. Athens, Ga. 30606
JStandridge1019@[Link] -- (706) 362-9754
Date of birth: 06/10/1991
Objective:
Seeking full/part time employment.
Experience:
September 2016- Present Depalma's Italian Cafe
Front of House Manager
• Responsible for all hiring, disciplinary action, or, when necessary,
termination of employment.
• Supervise and ensure employees are productive and on task
throughout every shift.
• Write weekly manager and FOH schedules 2 weeks in advance.
• Take alcohol inventory once a month and submit it to the owner
in a timely fashion, as well as actively working to reduce alcohol waste and
expenses when placing weekly orders.
• Financial responsibilities include, but are not limited to, carrying out bank depositts
and withdrawals, writiing checks for vendors, maintaining accurate counts in their
designated drawers and safe, guest transactions, collecting or issuing accurate
amounts to and from to go stations, servers, and bartenders, keeping required
records of every count and the shift's numbers, etc.
• All customers service issues or complaints are addressed and handled appropriately
with a sense of urgency, resourcefulness, genuine compassion, and concern in order
to rectify the situation, optimize the guest's experience, and to ensure your
representation of the company positively exceeds expectations.
March 2010- April 2014 Outback Steakhouse
Server, Head Trainer, Bartender
Wait on tables, take drink/food orders, maintain customers’ happiness, etc.
Running/closing side work, maintaining cleanliness of kitchen/dining room
Responsible for all front of house server/bartending training.
All bar upkeep, opening/closing side work, greet guests, suggest popular drinks,
take drink/food orders, engage in conversation or otherwise entertain your
guests--
February 2009- November 2009 Cracker Barrel
Server
Take food/ drink orders for customers
Wait on tables, making sure drinks are filled, food is correct, etc.
Running/closing side work
Maintaining cleanliness of kitchen/ dining rooms
June 2008- August 2008 Limited Two
Sales Associate
Cashier
Sales advisor for customers
Stocked in backroom
Counted inventory
Maintained cleanliness of store
Education:
Graduated from Faith Academy High School in 2009
Summary of Skills:
* Well organized with notable and trustworthy time management skills which guarantees
the completion and quality of any independent work to exceed standard requirements quickly
and efficiently.
* Exceptionally versatile and excellent at working with or if applicable, leading others,
making any transition asked of me from teammate to team leader, effortless. In my current
position if events leave us short staffed, when I am able I happily volunteer to fill whatever role
is needed (ie. server, bartender, host, or food runner, etc.).
* Reliable, responsible, and driven to succeed and surpass others in all endeavors. When
appropriate, I find competitive motivation with good sportsmanship to be a very useful and fun
way to motivate and excel. For example, instigating a friendly shift sales competition can boost
sales and amusement while likely also increasing your own income.
* Quick Learner demonstrating above average multitasking capabilities, and eagerness to
continuously improve and increase occupational knowledge. In between completion of my duties
and shifts, I seek out opportunities to learn other positions, back of house included. It is too easy
to become uninterested or unenthusiastic with something you once enjoyed. The way I approach
that possibility is by looking for something new to learn. I have intruded on shifts such as prep or
salad station, for example. This helps build menu knowledge, but it also leaves the option, in the
case of an emergency, for me to be able to fill in if necessary.
* Honest, virtuous, and self-motivated with a strong work ethic, taking pride in all duties
required. Aways setting realistic, yet ambitious, goals, I have high expectations of myself and
performance. I was religiously taught that anything worth doing, is worth doing right. I believe
you can tell a great deal about a person based off of their performance and overall
demonstrations of initiative.
* Being empathic, I am a great listener and communicator which increases my ability to
anticipate the needs of others. Customers, coworkers, or acquaintances not associated with my
occupation, I strive to help others if, when, and with what I can. I am never still when at work.
Whether I am helping the host stand, servers, bartenders, run food, or our guests, there is always
something to be accomplished.
* Flexible schedule
* 10 years of customer service and salesmanship experience with great, personable people
skills and creative, resourceful problem solving abilities.
* Servsafe certified
References:
Available upon request.