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Short Answer Questions

Student Name: Email:
Trainer / Assessor Name: Email:
Qualification Code & Title: BSB10120 Certificate I in Workplace Skills
Unit/Units of Competency BSBPEF101 Plan and prepare for work readiness
Assessed BSBTEC101 Operate digital devices
FSKWTG001 Complete personal details on extremely simple and short workplace
forms

Contributes to Project Project 1 Work Readiness

Evidence gathering tool Observations
Short Answer Questions
Folio of Work
Evidence-Gathering Tool Code: BSB1WKR_SAQ_P1
Assessment Items 8 Questions covering
- Skills and skill development
- Career planning
- Career portfolio
- Workplace documents/forms
Duration (weeks)
Start Date Due Date

Competency-based The assessment tools are mapped to the unit/s providing evidence of validity.
assessment: Refer to overall mapping document for mapping
Instructions for the Students are to complete evidence gathering requirements and all aspects of this unit as
Learner: per instructions. These activities, questions, assignments, and observations collate a body
of evidence to demonstrate understanding of the required process, skills and knowledge
of the unit.
Students are to follow all instruction provided and complete the required practical and
written tasks with set specifications and requirements for each task to be completed
successfully to a satisfactory level. To achieve a satisfactory outcome, all written
questions must be answered correctly.
Students are to attach any additional evidence to this document as required by the task.
Electronic submissions will be kept by your teacher for evidence towards competency.
All materials and resources provided are to be used safely as per industry requirements.
Clarify any questions regarding this assessment with your trainer
Context/Scenario Unless otherwise stated the following activities are based on a small business, Cleanworx
Property Services, where you work as a Facilities Support Officer. You are responsible for
providing administrative support to the Facilities Manager. Refer to the Facilities Support
Officer job description for full details.
Instructions for the Explain to students how the project and evidence gathering are structured and what they
Trainer/Assessor: have to do to successfully attain competency
Explain to students how their progress is recorded and how they can access records
Explain the project, time frames, quality requirements, RPL and how to get help
Conduct a safety induction on tools to be used and safe workplace practices
Use the evidence gathering instruments to record gaps and learning strategies
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At completion of the activities, questions, assignments, and observations record the

findings, update the student profile based on the evidence gathered
Conditions: Assessment texts and tasks reflect those typically found in the workplace.
Advice and support is available if requested.
Culturally appropriate processes and techniques suited to the language, literacy and
numeracy capacity of individuals and the work being performed will be used.
Tasks to be students own work and completed in class time
This assessment is Open Book and therefore: course materials, handouts, internet
sources, etc, may be used to assist you in completing this assessment.
Requirements Students will require access to: computer, internet, office software or similar
Reasonable Reasonable adjustments can be made to ensure equity in assessment for people with
Adjustment disabilities.
Reasonable adjustments are made, where necessary, to take account of individual
learner’s needs. Refer to policy and procedure on reasonable adjustments
Submission Submit completed assessment items to your trainer by the agreed date.
All assessment items submitted must include: student name; unit code/name
Submit all responses with responses clearly marked.
Attach your submission to this document.
Make sure you sign and date the student declaration below.
Student Declaration I declare:
 The assessment requirements have been clearly explained to me
 I received copies or links to the relevant unit/s of competency
 I understand what evidence is to be collected
 The work submitted is my own work
 I have been made aware of the RPL process and how to request when applicable
 I understand I have the option of Credit Transfer for units already completed
 I understand I have the right to appeal the assessment decision
 I am aware that reasonable adjustments are available where necessary upon
consultation with the Trainer/Assessor

Student Signature: Date:

Assessor Checklist Adjustments Provided: (Assessor to tick to indicate adjustments provided to learner)
Assessment broken into stages
Task simplified, but competency integrity not compromised
Use of scribe / writer / modelling
Extra time allowed
Assessment method changed (provide details)
Assessor Checklist: (Assessor to tick once complete)
All student sections completed
All Evidence-Gathering tool sections completed
Written feedback provided
Verbal feedback provided
Outcome updated on Student Profile

Assessor Signature: Date:

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RESULTS SUCCESSFUL UNSUCCESSFUL

Evidence Gathered Assessor to tick on completion
8 Questions covering ☐ ☐
- Skills and skill development
- Career planning
- Career portfolio
- Workplace documents/forms
Feedback for the Assessment
Feedback to Learner:

Feedback to Assessor:

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Questions
1. Why is it important to develop your skills? List 3 reasons.

Its useful to develop my skills so in the future I can get a good job, smart friends, and make smart investments
Useful link: http://www.interskills.edu.au/ForIndividuals/Importanceofdevelopingyourskills.aspx
2. Provide one way each of the following have contributed to your own personal skill development?
a. Your personal work Work harder at home
b. Your personal life Learn to control my emotions
c. Your study Just learn at school
3. Identify 2 sources of advice that you can use for career planning and skill development
Useful link: http://career-advice.careerone.com.au/job-hunting-strategy/getting-started/career-planning-
research-your-options-20080814/article.aspx
2 sources of advice that I can rely on for career planning include asking the schools career counceller for advice
and looking up career planning websites.

4. A career Portfolio is not a resume, which simply lists your experiences and accomplishments. Nor is it a cover
letter in which you write about yourself and your qualifications for a particular job.
a. What is a career portfolio? It states what you have achieved and what jobs you have worked before
b. Why do you need one? To show employers your experience.
c. Identify 5 items that could be included in your career portfolio Feats, previous job experience,
promotions, pay raises, owning a business?
d. What would be the purpose to including the following in your career portfolio
 an up-to-date resume (including a list of referees) To inform your employer of your latest work
 official transcripts of your student records So your employer is aware of your school grades
 training certificates to prove your qualified
 written references; job descriptions; employment contracts so they can call them ahead of time
and ask about your performance in your previous jobs
e. Explain the two methods for presenting your career portfolio Electric portoflios; they use multimedia ot
display your information. A regular portfolio is printed and given out to someone/
Useful links: https://www.education.vic.gov.au/Documents/school/teachers/teachingresources/careers/
portfolio.pdf
5. A workplace document contains information that relates to the workplace, or that you use in the workplace. It is
important to recognise different workplace documents as well as understand what they are used for. For each
of the following forms identify the purpose of the form
Form or Document Purpose
Personal details form So people around the workplace and HR get to know you
Tax File Number Declaration Form It’s a form to share your tax number
Timesheet So you know where to go
Job Description To tell you about what your supposted to do in the workplace

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6. When completing your personal details on a form, what words should be in capital letters?

Name, Number? Nouns, and start of a sentence/

7. The following abbreviations, symbols or words have been taken from general workplace documents, what do
each of them mean?
Abbreviations, Symbols or Word Meaning
Phone
Next of Kin Child
TFN Tax file number
Email
Employee Worker in the workplace

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8. Read the following text and answer the questions below:

a. What is the title of this document? Facilities support officer, Job description
b. What is the purpose of this document? To inform you of the job’s requirements
c. What text feature has been used to signify a heading/subheading? Bold letters
d. What is the name of the position? Facilities support officer
e. What is the heading of the section that explains what the role is primarily about? “About the role”

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f. What type of verbal and written communication skills are required? Following instructions, Excellent
verbal and written communication skills, attention to detail, ability to work as part of a team, and able to
use digital technology.

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