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CHATBOT APPLICATION USING ARTIFICIAL INTELLIGENCE

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International Journal of Advance and Innovative Research
ISSN 2394 - 7780
Volume 7, Issue 1 (VI): January - March, 2020 Part - 1

CHATBOT APPLICATION USING ARTIFICIAL INTELLIGENCE

Sachin S. Bhosale1, Dr. R. B. Patil2 and Hasham Khupe3

H.O.D. , Assistant Professor2, Department of I.T., I.C.S. College, Khed, Ratnagiri
1
2
H.O.D. , Department of I.T., S. K. Somaiya College of Arts, Science and Commerce, Mumbai
Student3, [Link]. I.T., I.C.S. College, Khed, Ratnagri

ABSTRACT
In today’s era of technology Chatbots are now replacing some of the tasks that are traditionally performed by a
human. With the use of Artificial Intelligence, the performance of chatbots is improving. A chat-bot is an
interaction agent where a computer software is used to simulate an intelligent conversation. It is in the format
of taking inputs in form of text or digits. Chatbots can “chat” nowadays as like human being. Experience
indicates that the conversation between chatbot and computer are mostly short but also indicates that it is
accessible anywhere at any time. In this article, we will have a technique for developing an android application
chatbot which will co-operate with operator using text.
Keywords: Artificial Intelligence, Chatbot, Computers, Application, Technology

I. INTRODUCTION
Since last few years, Chatbots are playing a protuberant role as human-computer interaction.
Chatbots consist of three major components: the user interface, an interpreter and a database.
Laven [1] defines Chatbot as a platform that efforts to simulate typed discussion, with the goal of at least
provisionally tricking the social into thoughtful they were speaking to other person. Actually, chatbot is a
conversational agent that cooperates with operators for a given topic using the natural language. Till date
several chatbots have been organised on the internet for the determination of education, consumer service site,
supervision, entertaining, etc. The famous existing chatbots are ALICE [2], Siri and Ok Google.
The AI based chatbots are famous because they are light weight, easy to configure as well as at low cost. In our
paper, we are going to have an application for college purpose which will provide all the information related to
college and student queries.
Firstly the bot analyzes user triggered message to the chatbot program, then according it matches reply from the
MySQL database, the answer is formulated and send back to the user. Students must select the category listed in
a drop down fashion having various options such as admission, faculty details, syllabus, exams etc. Hence, this
will avoid student’s direct enquiry to college. If any new applicant enquirers for admission and the particulars
about any section of the college this bot will assistance to get the answer of enquiry of the applicant. The
chatbots that are currently been live in market uses text, voice and emotion intelligence as the input. In this
paper, we have used the text as user input. If the present proposes need to be improved, we have to provide
some options. For the same, we restart from the basics. There is always need to rethink about the fundamental
abilities on which intelligence works.
a) Arithmetic
The power to compute is the fundamental of intelligence. It contains arithmetic processes like addition,
subtraction, division and so on. Today’s machineries do well on this portion. They can help carry out even
complex calculations within no time.
b) Comparison, Logic and Reasoning
The choice of AI becomes wider when a structure has the capability to apply logic and make Assessments.
Current generation PCs can accomplish logical operations nicely with the Values of Boolean algebra.
c) Education, Heuristics and Memory
The main objects of AI will be a tool to remember past incidents, learn new things and gain experience.
Heuristics implementation in newer software has given the ability for machines to grow, learn and gain
experience.
d) Senses
It helps to know the environment around us. We humans are lucky enough to have really efficient and effective
set of senses. Some animals like dogs are said to have even greater abilities to sense. A working machine with
correctly installed equipment’s to sense the surroundings will prove to be a great body for its intelligent brain.

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International Journal of Advance and Innovative Research
ISSN 2394 - 7780
Volume 7, Issue 1 (VI): January - March, 2020 Part - 1

But for example, even a caterpillar can outstand machines in the ability to know about their nearby
environment.
e) Perception
The output of senses is then processed here. This leads to creativity along with intelligence. We can call a
machine with a perception as a distant dream of AI.
f) Consciousness
It is a most difficult content to be detailed on. Most difficult task to implement in a machine. Take for an
example - How can a physical system come to notice the presence of itself in the world? This question is really
very difficult to answer for. Everyone will have their own views.

Figure-1: Analysis of Fundamental Traits of Intelligence and Today’s AI

ARTIFICIAL INTELLIGENCE / MACHINE INTELLIGENCE
This paper intends to offer summary concerning Artificial Intelligence application such as chatbot.
a) Partially Intelligent Systems
Any engine, system or application taking some of the overhead registered basics of intelligence is a Partially
Intelligent System. For example, chatbots exhibition some of above listed characteristics, specifically
Assessment, Logic & Intellectual and Learning, Heuristics & Memory. If there is an option for additional
module, they may display some more qualities also, like ability to perform arithmetic operations. Therefore,
chatbots are Partially Intelligent Systems.
b) Completely Intelligent Systems
Any machine, structure or database enlightening all of the mentioned basics of intelligence completely will be
considered a Completely Intelligent System. Such a unit will represent the true power of AI.
c) Performance Factor
The Performance Factor of a system is a degree offered for representing the capability of an intelligent system
in terms of the vital qualities of intelligence it holds.
IV. LITERATURE SURVEY
Eliza is been considered as the first chatbot which works on the pattern matching system. It was developed by
Joseph We izenbaum in 1964 [3]. ALICE [2] is a rule-based chatbot based on the Artificial Intelligence Markup
Language (AIML). It has several categories, where each category has combination of pattern and its response.
The need for college inquiry system comes up due to multiple reasons which include the slow nature of college
website, an outsider would not know where to search for a particular piece of information, difficult for the
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International Journal of Advance and Innovative Research
ISSN 2394 - 7780
Volume 7, Issue 1 (VI): January - March, 2020 Part - 1

person outside college’s domain to extract information. The smart solution for all the drawbacks leads to the
need of the system. This chatbot will deliver the reply by summarizing the enquiry and then output responses, it
also delivers selective info what the user needs. A chatbot will distribute all answers connecting to domains
such as admission, inspection cell, notice board, attendance, placement cell and other numerous domains.
The major features of the chat bot are
College admission related queries could be answered through it.
Viewing consumer profiles and recovers attendance and grade/ pointers.
College students can get info about inspections to be held.
The objectives of this application are
To analyse users queries and understand users message.
To provide an answer to the query of the user very effectively.
To save the time of the user since s/he does not have to personally go to the college for inquiry.
This system will help the student to be updated about the college activities.
V. APPLICATIONS
It allows the students to be updated with college related activities.
It helps to saves period for the students as well as teaching and non-teaching employees.
It provides us a readily available information source without taking any physical efforts for any task.
It provide ease to use and access, saving time and cash also.
VI. CONCLUSIONS
It is really impossible to get all the required data on a single interface without the complications of going
through multiple forms and windows. The present college chatbot intends to remove this difficulty by providing
a common and user-friendly interface to solve basic queries of college students. The purpose of a chatbot
system is to pretend a human conversation. The students can freely ask queries to bot any time. The chatbot
provides quick and effective search for answers to the queries. The database holds information about questions,
answers, keywords, and logs. We have also developed an interface which will have two parts, one for users and
the other for the administrator.
VII. FUTURE ENHANCEMENTS
Other than AIML based chatbot, other algorithms can be implemented. We can also take in voice-based queries.
The users need to give voice input and the system will give the output in form of text. Moreover, post
successful execution of chatbot in college sector, we can implement it in other fields like medical, forensic,
sports, etc. It will be valuable in all the fields as without spending much time, we are accessing the relevant
information and that too without any sorting.

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