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Skills: Windows, Microsoft Office (Excel, Word, Powerpoint), Peachtree Accounting, Microsoft
Outlook, and Advantix Allscripts (PRO, and My Way). Strong attention to detail and professional
customer service skills. Submitted claims including monitoring unpaid claims, initiating tracers, and
resubmitting claims. Made an appeal process for insurance companies. Create electronic records of
kits and scan all paperwork related into company database. At least 1 year of experience with
hospital and professional billing. Detail-oriented with strong skills in multi-tasking and efficient
management of day-to-day office operations. Assures that new physicians have transcription number
and information. Transfer billing for partially paid rentals via the Interactive Adjustment system.
Appeals and re bills underpaid or denied claims within payer deadlines. Resolved or clarified Codes
or diagnose conflicting, missing, or unclear information by consulting with doctors or others or by
participating in the coding team's regular meeting. Successful resumes make a display of a relevant
degree preferably in areas such as insurance, finance, economics or the related. Your email address
should be professional, but not your current work email address. Maintain full compliance with all
regulatory requirements and the Bank's Policies and Procedures. Run macros to produce corrected
invoices, rental agreements, customer letters and adjustments. The employee must have the ability to
work overtime hours when necessary. Medical customer service workers, on the other hand, can
check this samples list. Consistently recognized for excellent performance and leadership. Submitted
appropriate ICD-9, CPT-4 and HCPCS codes. Skills: Availity, ZerMid, Kinnser, Mestamed,
Superior, TMHP, Molina, ESolutions, HS Connect, PaySpan And UHC Portals. It deals with the
financial aspects of the healthcare setting. The position should have many opportunities for an
aggressive, dedicated,extremely organized individual with leadership abilities. Knowledge of
Insurance guidelines, especially Medicare and state Medicaid. Ability to calculate figures and
compute rate, ratio, and percent and to draw and interpret bar graphs and ability to apply basic
algebraic concepts. Performs various billing, collection and third party reimbursement functions
including, but not limited to. Enters data into prescribed systems, spreadsheets or software as
directed. Skills: Insurance Verification, Communication Skills. List your billing and insurance
coordinator experience The most important part of any resume for a billing and insurance coordinator
is the experience section. Ensures that claims formatting and data elements are in compliance with
payer specifications. Collect on consumer and commercial accounts for the Canadian IR receivable.
Provide excellent customer service to our patients.
Proficient in Word and Excel with good data entry skills. Maintains confidentiality in all aspects of
the job. Skills: Problem Solving Skills, Communication Skills. Prepares, reviews and sends patient
statements - Evaluates patient's financial status and establishes budget payment plans. Resolve
customers' service or billing complaints by performing activities such as exchanging merchandise,
refunding money, or adjusting bills. Process rejections, denials and other correspondence received
from third party payors in accordance with RTI procedures and guidelines in an effort to resolve
non-payment issues and rebill “clean” claims for payment. Answers complex questions posed by
staff, enrollees, and HBAs about NYSHIP. Skills: Medical Terminology, Medical Reimbursement
Policies, HCFA and UB04, ICD9, ICD10, and HCPC Coding, Word, Outlook, Excel. Knowledge in
Electronic Remittance Advice (ERA) from various payers. Here are some tips to keep in mind when
writing your resume's skills section: Include 6-12 skills, in bullet point form List mostly hard skills;
soft skills are hard to test Emphasize the skills that are most important for the job Hard skills are
generally more important to hiring managers because they relate to on-the-job knowledge and
specific experience with a certain technology or process. Used Typing, ten key, data entry, and
finding the correct insurance information and filing it correctly. Updated approximately 4600
patients' accounts weekly. Obtains and files all reports generated by outside vendors. Reviewed and
appealed unpaid and denied claims from patients. Strong communication and organizational skills
required. Multiple assignments worked and completed simultaneously as directed by leadership. Be
well versed with Electronic Medical Records to be able to print documents needed for Workers
Comp and No Fault claims for the mailing of paper claims. If you are looking for Medical Assistant
Resumes, click on the link. Performed excellent telephone communication skills in order to
effectively follow-up with insurance companies, patients, or other third-party payers. Contact
insured or other involved persons to obtain missing information. A person doing data entry must pay
great attention to tiny details. Clear understanding of various types of payments from Electronic
fund transfers (EFT), ACH, debits and credits. Ability to read, understand and follow oral and
written instructions. To get a career in medical customer service, you need to have a compelling
resume that grabs the attention of the reader. For insuring the timely resolution of accounts
receivables from insurance and other non-patient payors. Work accounts receivable reports on a daily
basis according to policy schedule. Identifies procedures and principal diagnosis performed on each
patient and properly codes each procedure. Submitted claims to various insurance companies either
electronically or by paper. Under direct supervision of the Insurance Manager, the Insurance Clerk
will assist the Insurance teams performing general functions and assisting in the recovery efforts to
minimize losses on accounts that are identified as total loss, substitution of collateral for the
bankruptcy department, repair, credit life, disability or GAP loans. Prior experience with Eagle
Account Receivable System.
In addition, I have four years of Office Management experience. Skills: Account Management,
Billing, Powerpoint, Word, Peachtree Accounting. Demonstrated record of high-performance
standards, including attention to schedules, deadlines, budgets and quality work. A sensible
professional who demonstrates the ability to perform well under pressure in a multifaceted
environment. Entered patient demographic and insurance information into the system. Make sure
also that the contact numbers and the email address you listed are the current ones you use.
Minimum one year business office experience -collections or customer service is a plus. Identified
registration errors and flagged accounts using error tracking process. Notifies the servicing producer
of any accounting irregularities. Make sure to include all the skills and experiences that make you
right for the job and have a good first impression. Process credit card phone payment through E-
processing. Sets up, retrieves and files patient charts, as required. File all corrected claims to the
appropriate insurance company on a daily basis. Interpreted, evaluated and resolved complex
administrative and patient customer service issues. Verified all commercial insurance coverage,
worker's compensation insurance, accident insurance and state programs and determine patient's
responsibility if applicable. Processed and completed daily workload of claims assigned, reported
backlogs as identified. However, possessing an associate’s degree provides a competitive edge for
this job. Complete billing rejections and make corrections as needed. Investigated rejected a claim to
see why it was denied. Communicate daily with customers, insurance agents and our third party
insurance tracking vendor to ensure proper coverage is in place at all times. Skills: Medical Skills,
Communication Skills, Typing Skills. Request or retrieve signature and voucher copies via the
Imaging System or contacting the rental location. Skills: Customer Service, Collections, Certified
Financial Counselor, Medical Insurance, Commerical, And Medicaid. Verifies all systems are
balanced at the end of the date of service. One to two years of billing or charge entry experience in
the health care field is required. Basic typing skills and the ability to use computer systems with
accuracy and efficiency. Billing systems often include payment software that automates the process
of collecting payments, sending recurring invoices, tracking expenses, and tracking invoices, and
generates reports for management and records payments to the accounts of the customers. Submitted
appropriate ICD-9, CPT-4 and HCPCS codes. Reviewed and appealed unpaid and denied claims
from patients. Prior experience with Eagle Account Receivable System.
Identifies and resolves patient billing complaints. Research claim status and new payor regulations
via the Intranet and telephone. Provides general and specific NYSHIP program, enrollment and
eligibility information to HBAs, enrollees, or other applicable parties in State agencies or NYSHIP
participating public employers. Follow up on pending claims and work them to resolution. Example
of skills to include on an billing and insurance coordinator resume Customer Service Skills Customer
service is the process of offering assistance to all the current and potential customers -- answering
questions, fixing problems, and providing excellent service. Maintains confidentiality in all aspects
of the job. Understand procedural requirements for Medicare and Private Insurance Claims
Processing. Provide excellent customer service to our patients. Competent Medical Billing with
ability to work in a busy medical office and provide excellent customer service to all patients. Skills:
Good Customer Service, Computer knowledge, Problem Solving Skills. PC skills, with emphasis on
Windows applications, and ability to use a mouse. A sensible professional who demonstrates the
ability to perform well under pressure in a multifaceted environment. Review the variance report and
identify and report any trends found. Paid small claims. Contacted insured and other involved
persons to obtain missing information. Must have good phone etiquette, excellent patient relations.
Responsible for maintaining performance standards that ensure the department is operating at peak
proficiency and that established goals are consistently being met. Previous billing or quality
assurance experience at an outpatient clinic. Perform full cycle medical billing for multispecialty
physician and hospital services. Worked directly with the insurance company, healthcare provider,
and patient to get a claim processed and paid. Skills: Medical Billing, Accounts Payable, Insurance
Verification. Seeking to provide adequate and professional skills as advancement to company.
Performed excellent telephone communication skills in order to effectively follow-up with insurance
companies, patients, or other third-party payers. Use this template Use this template Use this
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template Use this template Use this template Billing And Insurance Coordinator resume format and
sections 1 1. Technical skills in the areas of EDI, systems analysis and process flows. Demonstrated
record of high-performance standards, including attention to schedules, deadlines, budgets and
quality work. The primary task is to make sure the patient’s insurance policy covers the required
medical procedures and hospital stays. Skills: Customer Service, Collections, Certified Financial
Counselor, Medical Insurance, Commerical, And Medicaid. Stay up to date on current protocols and
billing guidelines. Schedule and confirm patient diagnostic appointments, surgeries, or medical
consultations. Willingness to learn new skills and help in different areas.
Became a Medical Insurance Biller and Denial specialist. Knowledge of Internet Explorer, Microsoft
Excel, Microsoft Word, and Outlook. Backs up Accounts Receivable representative as needed. Add
contact information to your billing and insurance coordinator resume Your name should be the
biggest text on the page and be at or near the top of the document. Be well versed with Electronic
Medical Records to be able to print documents needed for Workers Comp and No Fault claims for
the mailing of paper claims. The employee must have the ability to work overtime hours when
necessary. Prepared accounting schedules required in financial and management decisions. Seeking a
position where one can utilize skills and experience in your company with room for advancement and
professional growth. Skill in the operation of billing software and office equipment. Detail-oriented
with strong skills in multi-tasking and efficient management of day-to-day office operations.
Knowledge of regulations and multiple third party insurance carriers. Degree or certificate from an
institute of higher education preferred. Runs and works assigned reports verifying imputed data is
accurate. Schedules appointments for patients with ancillary hospital departments, service, and
doctors' offices. Skills: 75-80 wpm, Microsoft word, excel, power point. Audited claims and
resubmits denied claims with appropriate codes. Assist account specialists with updating and
maintaining insurance loan files. Show More 5 5. Highlight billing and insurance coordinator
certifications on your resume Specific billing and insurance coordinator certifications can be a
powerful tool to show employers you've developed the appropriate skills. Confirmed patient
information and verified insurance. Skills: Customer Service, Collections, Certified Financial
Counselor, Medical Insurance, Commerical, And Medicaid. Processing insurance and consumer
payments and applying payments to the appropriate accounts. Contact insured or other involved
persons to obtain missing information. Answered patient calls regarding insurance and account issues.
Documents and maintains insured’s files and system on all transactions. Followed up with patients
that have unpaid balances. You'll receive a real-time score as you edit, helping you to optimize your
skills, experience, and achievements for the role you want. Experience with billing software,
including but not limited to IDEAL and Power Flow. Other Duties as assigned to contribute to the
overall effectiveness of the organization. Obtain authorizations for chemotherapy and other drugs
when needed. The primary task is to make sure the patient’s insurance policy covers the required
medical procedures and hospital stays.
Submitted claims to various insurance companies either electronically or by paper. Entered into the
database all codes relating to patient care. Processes incoming EOBs to ensure timely insurance
filing or patient billing. Patients is the most common skill found on resume samples for billing and
insurance coordinators. Three or more years in billing, accounts receivables, payment posting
rejections or denials required; centralized billing office experience highly preferred. Skills: Misys
Tiger, Kredo, Zirmed, Ins Verification, Post Payments, ICD-9, CPT Coding, Keyboarding, Payer
Path, Charges, Statements, Follow-up, MS Word, MS Excel, Demographic, Modifiers, Scanning
Files, Medisoft, Epicare, Cadence, Kaiser, Optimum Health, Medical Terminology, and CMS-15
Forms. Ensure your work experience focuses on achievements, rather than responsibilities. It's not a
good look to use your work email for personal projects (job-searching). Commitment to maintaining
superior customer relationships. Competent computer skills and the ability to navigate through
multiple systems without assistance. Responsible for reviewing insurance payer reimbursements for
correct contractual allowable amounts. Provide back up support to other insurance verifiers when
necessary and when available. Assisted in performing analysis to determine root causes (payer or
hospital) for payment variance issues and resolution. Requested authorizations for HMO patients and
worker's compensation Patients. Handled collections and unpaid accounts by establishing payment
arrangements with patients, monitoring payments, and follow up with patients if or when there is a
lapse in payment. Researches unpaid claims, determines and corrects cause, performs collection and
follow up as needed. Collected and entered payment into the office computer system. Called
individual insurance carriers and utilizes online verifications services to verify benefits. Demonstrates
excellent verbal and written communication skills. Provided customer service, such as giving limited
instructions on how to proceed with claims and providing referrals to auto repair facilities and local
contractors. Balanced all accounts receivables to deposit for yearly audit. Updated approximately
4600 patients' accounts weekly. Strong experience with Medicare and Medicaid billing. Compile and
maintain patients' medical records to document condition and treatment and to provide data for
research or cost control and care improvement efforts. Reviews accounts for possible assignment and
makes recommendations to the Billing Supervisor, also prepares information for the collection
agency. Answer any billing or coding questions from our physicians and discuss with them when
there are changes in procedures from a billing and coding perspective. Confirmed patient information
and verified insurance. Verified accuracy of information input for correct billing, and correct errors
needed. Skills: Customer Service Skills, Customer Service Skills, Microsoft, Microsoft, Office
Management, Medical Billing, Medical Billing. Hospital, physician or insurance experience helpful.
Responsible for reconciling transactions to ensure that payments are balanced. Pleasant personality,
great critical thinking skills and great problem solver. Processes incoming EOBs to ensure timely
insurance filing or patient billing. Knowledge of major third party payer requirements in
Massachusetts. This way, you can position yourself in the best way to get hired. Ability to apply
proven communication, analytical and problem-solving skills to help identify, communicate and
resolve system issues to maximize system potential. Takes appropriate action on referrals provided by
Account Representatives. Working knowledge of MS Office including Word, Outlook, and Excel. I
would like to obtain a position where I can utilize my clerical, computer and medical skills.
Investigate payor rejections and denials and communicate findings to appropriate management
personnel. Performs various registration functions including, but not limited to. Verified and
collected co-pays from patients in the emergency room and discussed the previous billing with
patients. Familiar with patient accounting software, especially AdvantX. Find inspiration for your
own resume and gain a competitive edge in your job search. Scanned Endoscopy center charges to
outside billers along with all hospital charges. Here are the key facts about billing and insurance
coordinator resumes to help you get the job: The average billing and insurance coordinator resume is
381 words long The average billing and insurance coordinator resume is 0.8 pages long based on 450
words per page. To become one, a high school diploma is needed to the least. Responsible for
reviewing insurance payer reimbursements for correct contractual allowable amounts. Our
professional designs are tailored to beat the ATS and help you land your dream job. Strong ethics
and a high level of personal and professional integrity. Ensures that claims formatting and data
elements are in compliance with payer specifications. Maintain follow ups with patients, MD office,
reps as well as insurance companies. Schedules appointments for patients with ancillary hospital
departments, service, and doctors' offices. Ability to read, understand and follow oral and written
instructions. Must be able to effectively manage and oversee bookkeeping functions including:
posting payments and charges to patient ledgers, entering and balancing census daily, balance daily
receipts, collect delinquent accounts, and evaluate need for and refer delinquent accounts to
collection agency. Reviewing and appealing unpaid and denied claims. Follow up with the Insurance
by phone by communicating effectively with Patients regarding balances to ensure the claims are
paid. Review claims that were rejected by Gateway and determine the reason for rejection. Be cross-
trained on payment posting to fill in when needed. Answer patient questions concerning the status of
their insurance claim and the final resolution of the claim. Processes payments from insurance
companies and prepares a daily deposit.