Shri Mata Vaishno Devi Shrine Board, Katra (J&K)

Helicopter Services
Passenger Travel Document

The Passenger must carry the Credit/Debit Card in original through which the
Transaction has been made without which the Reservation/Boarding will be denied
without any refund.

All passengers must carry a valid Photo ID and Address Proof without which boarding
will be denied. Passport/ Driving Licence/ Voters ID/ PAN card or Credit Card with
Photo.

PASSENGERS REPORTING TIME IS 1 HOUR BEFORE SHUTTLE DEPARTURE, ELSE THEY WILL NOT BE
ALLOWED TO BOARD, AND SHALL BE TREATED AS "NO SHOW" without any refund.
PNR Number MVDH4376804 Sector Sanjhichhat-Katra (Himalayan)
Booking Date 26-Mar-2023 Travel Date 25-Apr-2023
PAN No/Passport No 605806229872 Journey Time 13:05
Address 40/1/2, yusuf sarai,Green park ext,New Delhi
Email Payalsharma10@[Link] Mobile 9810127976
Passenger Details
[Link]. Name Gender Age ID Type ID Number
1 Payal sharma Female 47 AADHAAR Card 605806229872
2 Shalini Female 51 AADHAAR Card 483915668535
Fare Details
Basic Fare Rs.3485.72 /-
SGST @ 2.5% Rs. 87.14 /-
CGST @ 2.5% Rs. 87.14 /-
Bank Transaction Charges Rs.0 /-
Grand Total Rs.3660 /-

GST [Link] Vectra : 01AADCA9318F1Z4

Please visit SGC, Katra for various facilities viz. Amphitheatre, Auditorium,
Meditation/ Yoga Hall, Exhibition Hall, Museum, Art Gallery, Conference Hall,
Library, Suites/Dormitories. For more information please visit :
[Link]
Terms & Conditions
This ticket is non-transferable. A person shall not be entitled to board a flight
unless he/she presents valid ticket.
The Passenger must carry the Credit/Debit Card in original through which the
Transaction has been made without which the Reservation/Boarding will be denied
without any refund.
All passengers must carry a valid Photo ID and Address Proof, in original, as per
booking details above.
Maximum of 10 kg of baggage per pax is permitted.
Passengers will be checked in / boarded as per ticket time.
Helicopter operator reserves to itself the right, without assigning any reason, to
cancel or delay the commencement or continuance of the flight or to change the
landing place or to deviate from the route of the journey thereby incurring any
liability in damages or otherwise to the passengers or any other person on any
ground whatsoever. Helicopter operator also reserves the right to cancel or delay
its flight under circumstances beyond its control, for example, bad weather
conditions, technical defects and government regulations/orders/requirements etc.
The liability of Helicopter operator in such event shall be limited to refund of
the fare amount.
All passengers will be subject to security check prior to boarding the helicopter
as per applicable regulations. The operator reserves to itself the right to refuse
to carry any person whom it considers unfit to travel or who in the opinion
of operator may constitute a risk to the aircraft or to the persons on board.
If at any stage it is found that the helicopter is overloaded, the operator will
have the right to decide which passenger(s) or article(s) shall be offloaded and
such decision shall be binding.
Helicopter operator is not liable for any loss or damage occasioned by delay in the
carriage by air of passengers or baggage. The receipt of registered baggage on the
termination of the journey shall be prima facie an evidence that the baggage has
been delivered correctly and in good condition.
Carriage of dangerous goods/articles is not permitted; Restricted articles include
but are not limited to, compressed gases, corrosives, explosives, inflammable
liquids, solids, radioactive materials, poisons, infectious substances and brief
cases with installed alarm devices.
In the event of death of a passenger or any bodily harm or wound suffered by a
passenger which results in permanent disability, incapacitating him/her from
engaging in or being occupied with his/her usual duties or business/occupation, the
liability of the Helicopter operator for each passenger shall be INR 7,50,000 on
the account of the accident.
Infants/ children up to two years of age will be allowed to travel only with an
Adult Passenger.
Maximum No. of child passengers allowed are restricted to 2 (Two) only per flight.
In case of bad weather/technical reason, passengers are requested to submit their
online Helicopter Ticket in person to the concerned helicopter operator against
proper receipt for the online refund without which no refund will be made.
Online Booking once done, shall not be Cancelled, Postponed or Pre-poned. However,
in respect of online booked helicopter tickets for travel on Katra - Sanjichatt-
Katra sector, the following policy for the cancellation and refund of helicopter
ticket shall apply :
Online Helicopter tickets booked through Shrine Board’s website shall be cancelled
through Online Mode only, which facility is available on Shrine Board’s official
website. No request for cancellation of Online helicopter tickets shall be
entertained through any mode other than Online cancellation. Request for such
cancellation by approaching any of counters of SMVDSB through physical production
of tickets etc. shall not be entertained under any circumstance.
Yatris who have booked their helicopter tickets through Shrine Board's official
website can cancel their helicopter tickets online by logging on the website with
their username and password.
70% of the amount shall be refunded to the Yatris who have booked their helicopter
tickets through Shrine Board’s official website, and have subsequently cancelled
their tickets online for whatever reasons. Remaining 30% of the amount for the
booked ticket shall accrue to the Shrine Board as processing charges.
The cancellation can be made upto (and not after) 02 days before the scheduled date
of travel.
The refund shall be made ordinarily by the Shrine Board within 15 days from the
date of cancellation of the tickets.
The amount of refund shall be reimbursed online into the same account of the
Debit/Credit Card through which the transaction was made for booking of the
tickets.
The liability of Helicopter operator for damage of registered baggage during the
course of carriage by air will be governed by the provisions of Sections 4,5,6 and
the rules contained in the Second Schedule of Carriage by Air Act, 1972 with
certain exceptions, adaptations, modifications etc. as mentioned in the Govt. of
India, Ministry of Civil Aviation Notifications and as amended from time to time.
Please follow the safety instructions given at the helipads.
For safe helicopter flying it is imperative that weight restriction parameters are
adhered to. Helicopter operator requests the passengers to cooperate with its staff
in this regard.
Any dispute relating to or arising out of all or any one of the above stated terms
and conditions shall be subject to the exclusive Jurisdiction of Courts at Katra
/Reasi.