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ERP Impact on Organizational Performance

This dissertation report examines the impact of ERP implementation on organizational performance. It explores the relationship between ERP adoption and improved metrics like operational efficiency, financial outcomes, and customer satisfaction based on literature reviews. While benefits are seen, challenges such as high costs, resistance to change, and integration complexities remain. The report provides recommendations for maximizing ERP benefits and insights for organizations implementing ERP systems.

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Rishitha Reddy
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33 views7 pages

ERP Impact on Organizational Performance

This dissertation report examines the impact of ERP implementation on organizational performance. It explores the relationship between ERP adoption and improved metrics like operational efficiency, financial outcomes, and customer satisfaction based on literature reviews. While benefits are seen, challenges such as high costs, resistance to change, and integration complexities remain. The report provides recommendations for maximizing ERP benefits and insights for organizations implementing ERP systems.

Uploaded by

Rishitha Reddy
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
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Download as PDF, TXT or read online on Scribd

A

DISSERTATION REPORT

ON

A STUDY BASED ON THE IMPACT OF ERP IMPLEMENTATION ON


ORGANIZATIONAL PERFORMANCE

FOR THE PARTIAL FULFILLMENT OF THE REQUIREMENT

FOR THE AWARD OF

MASTER OF BUSINESS ADMINISTRATION Semester 4,Class of 2024

UNDER THE GUIDANCE OF

Prof.S Vimal Kumar

SUBMITTED BY

[Link] REDDY

A30601922077

MBA Class of 2024

Amity Global Business School

Hyderabad
DECLARATION

I [Link] REDDY , student of Amity Global Business School, Hyderabad


here by
declare that the Dissertation Project Titled
“A STUDY BASED ON THE IMPACT OF ERP IMPLEMENTATION ON
ORGANIZATIONAL PERFORMANCE”
is the record of authentic work done by me for submission of the Dissertation
as a partial fulfillment and had not been submitted in any other university or
Institute for the award of any other Degree. An attempt has been made by me to
provide all relevant and
important details regarding the topic to support the theoretical aspects and
practical
evidence related to the topic.

[Link] REDDY

Date:

Hyderabad
CERTIFICATE

This is to certify that the project work done on ‘‘A Study based on the impact of
ERP Implementation on Organizational Performance’’ is a bonafide work
carried out
by [Link] REDDY under my supervision and guidance. The project
report is
submitted towards the partial fulfillment of 2024 year, full time
Master/Bachelor
of Business Administration.

This work has not been submitted anywhere else for any other degree/diploma.

The original work was carried during __________ to ______________.

Date:
Name & Signature of Faculty Guide
Acknowledgement

My heartfelt sincere Thanks to Dr. P. Prasada Rao, Director General, Amity


Global Business School, Hyderabad for giving me this opportunity for doing
my Dissertation project titled ‘‘A Study based on the impact of ERP
Implementation on Organizational Performance”.

My gratitude to Dissertation coordinators for their continuous support and


motivation.

My sincere and grateful thanks to my faculty guide Prof. S Vimal Kumar for
guiding me throughout my project.

I also extend my thanks to family members who stood by me in completing


my project successfully.
EXECUTIVE SUMMARY

This study examines the impact of ERP implementation on organizational

performance, drawing from extensive literature reviews . It uncovers a positive

correlation between ERP adoption and improved operational efficiency,

financial outcomes, and customer satisfaction metrics. Despite benefits,

challenges like high implementation costs, resistance, and integration

complexities persist. Effective change management strategies and goal

alignment are crucial for maximizing ERP benefits. Recommendations include

investing in employee training, fostering innovation, and leveraging emerging

technologies. Businesses can enhance decision-making capabilities and

streamline processes through ERP systems. This study provides insights for

organizations navigating ERP implementation, emphasizing the importance of

strategic planning and adaptation.


TABLE OF CONTENTS

[Link] Contents Page nos


1 Introduction to ERP 1-12

2 Review of Literature 13-17


3 Research Methodology 18-29
4 Data Analysis and Interpretation 30-39
5 Suggestions,Conclusions and 40-45
References
Annexure 46-50

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