Wincor Nixdorf

KDIAG 2.6
User Manual

Version 2.6 03/05/2015

Rev. 1.2 03/05/2015 Page 1

 Contents
Boot CD V.24 ATMS …………………………………………………………………………… 6

Using a USB/Serial Adaptor with a PC with no serial port ……………….……. 8

XE USB ATM’s and Settings KDIAG’s Parameters……………………………………. 13

Configuring KDIAG’s Parameters …………………..……………………………………. 16

CCDM……………………………………………………………………………………………… 22

Deleting the Currency Data File- BEB Reader……………………………… 22

Self and Internal Test Commands……………………………………………… 24

Sheet Transport, Transport run 1……………………………………………… 25

Head Test ……………………………………………………………………………… 26

Sensor Test …………………………………………………………………………… 26

Transport Light Barriers (LS) …………………………………………………… 28

Light Barrier (LS) Init ……………………………………………………..……… 28

Metal Detection ……………………………………………………………..……… 28

Replacing the Chassis …………………………………………………………….. 29

CMDV-4……………………………………………………………………………………………… 31

Reset (L) ……………………………………………………………………………….. 32

Cassette State (C)…………………………………………………………………….. 33

Checking Photo Sensors ……………………………………………………………. 35

Photo Sensor Initialization ………………………………………………………. 37

Initializing Cassettes ………………………………………………………………. 38

Continuous Dispense Test ………………………………………………………. 39

Viewing the Error Stack ………………………………………………….…….. 41

Saving the Overview Diagnostic……………………………………………… 48

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 CMDV-4 Command Description ……………………………………………….. 49

Card Reader (Motorized) ………………………………………………….…………..….. 52

Status Check …………………………………………………………………………. 55

Global Test ……………………………………………………………………………. 57

Read Magnetic Track .……………………………………………………………… 59

Display Sensor Values ………………………………………………………………. 62

Generate Test Card ………………………………………………………………….. 63

Cleaning Card Use …………………………………………………………………… 66

EPPV5/6……………………………………………………………………………………………. 68

TP07x Printers…………………………………………………………………………………… 74

Envelope Deposit Unit……………………………………….………………………………. 77

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Boot CD V.24 ATM’s

The Boot CD allow for the testing of the devices from the ATM’s PC. It is the only way to test the
ATM’s Fitwin card. If the device and its cable test OK from your laptop KDIAG’s, the Boot CD is used
to isolate a potential problem with the Fitwin card.

When setting the parameters during KDIAG testing using the Boot CD, remember to use the
applicable channel for the desired device. The channel label is found on the PC or Log Holder.

Connecting your Laptop to a Serial ATM

If you are connecting directly to the device, (i.e. card reader, envelope deposit, special electronics) a
null modem connector is used.

The cash dispenser requires a special test cable. Serial DB9F to RJ45 Null. Part number
01750062676

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Devices such as the EPP have external power connectors combined into their cables. In order to test
through these cables we need to disconnect them from the V.24 distributor and attach a straight
through serial cable to the end of the devices cable.

If your laptop does not have a serial port, (comm. 1) you will need to use the USB-Serial converter.

Follow the procedure starting on the following page to determine what “Comm” port windows has
assigned the adaptor.

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Using a USB/Serial Adaptor with a PC that doesn’t have

a Serial Port
On the newer laptops that we are being supplied with, there is no serial port. You
must use a USB/Serial adaptor. Below is the steps needed to set up your laptop to
use the adaptor with KDIAGS.

On your laptop, select Start, Settings, and Control Panel. Then click on System, then Hardware
tab, and then the Device Manager tab. Now insert the USB/Serial Adaptor.

Let the New Hardware Found do its thing. Device Manager will refresh several times and under
Ports a USB Serial Port (comxx) will appear.

The example below shows that the adapter has been assigned to Comm 5.

At this time you can close the device manager and begin KDIAG’s using this setting.

<or>

If you wish to manually assign a comm port, continue with the procedure on page 8.

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If you need or want to change the comm. port, double click on the USB Serial Port line (as
shown in the photo above) and then click on the Port Setting tab.

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And then click Advanced.

Select a com port that is not in use (com 1-8 only)

Click OK, and then click OK again.

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Scroll up to the top of Device Manager and right click on your computer name (i.e.:
USAUSxxx).

Click on Scan for hardware changes.

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Check that your USB Serial Hub has changed to the com port that you have selected.

Close the Device Manager and click OK to close System Properties.

Make sure to use the comm. port that you selected above. (Com5)

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XE USB ATMs and Setting

KDIAG’s Parameters

With the introduction of the XE USB ATMs, different procedures are used to set up KDIAGs. The
hardware is mostly the same with some exceptions. The USB ATMs no longer uses a FitWin card
or a v.24 distributor; almost all of the devices now connect to the Special Electronics via USB
connections. This new Special Electronics has the same functions (e.g. control of MEIs, Door
switch inquiries….) as the previous Special Electronics, but also is a USB Hub.

With the USB ATMs it is a little easier to connect your laptop to test with KDIAGs.

***Your bootable KDIAGs CD will NOT work with USB ATMs.***

Here’s how to test the devices with KDIAGs on a USB ATM:

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 B Connector
 Connect your Special Elect.
USB Cable A Connector
Laptop
The - A Connector goes to
your laptop

The – B Connector goes to

the
Special Electronics

 Locate the Special

Electronics

 Remove the strain

relief by pushing it in
at position (1) at the
top…

 …and position (2) at

the bottom and open
it.

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 With your laptop
connected to the
Special Electronics you
will be able to test any
module that is
connected to the
Special Electronics with
KDIAGs.

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Configuring KDIAG’s Parameters for your ATM.

When you first run KDIAG’s on a USB system, you may get the following screen. Cancel out of this
screen and run the USBIO patch.

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The USBIO Patch can be found by clicking on START, PROGRAMS, USBIO Driver, and then clicking on
PATCH USBIO.

An alternate way if the above won’t work is to navigate to the C:\USBIO_Driver folder and select
PatchUsbio.cmd.

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You may have to run this each time you connect to an ATM. It is random. You will always have to run
it if you connect to a different USB port on your laptop.

After getting your laptop connected to the ATM, you will need to configure KDIAGs.

This is an example using the CCDM. Devices other than the CMD-V4 will be similar. See page 27,
CMD-V4 for connecting to the cash dispenser.

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All of the KDIAGs

modules are similar to
set up as the CCDM
(example shown). The
cash dispenser is the
exception

Click on Parameter

TOC

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TOC

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 CCDM

If at any time during the testing of the CCDM you pull a cassette out you must run the register
cassette option. Errors or an inability to test deposit, cash or checks, may result even though no
“14” is displayed on the seven segment display.

TOC

Deleting the Currency Data File- BEB Reader

It may be necessary to delete the currency data file from the BEB reader for instances where there is
a low cash acceptance rate. Before replacing the scanner try deleting the currency file first. Ensure
the lenses are not dirty before deleting the file.

To delete the file: under Cheque/Cash Reader, select commands.

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Select the option to “Delete all currency data” and click send.

Reboot the ATM back into the application and the data file will automatically reload. The progress
will be seen on the device status.

The self and internal tests are found on page 2 under Commands/Firmware:
At the moment the following self and internal orders are integrated in the test program:

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Self test commands:

Order Order-syntax Description

General test EDXP General test of all modules

Magnets EDXE Test of the magnets

Step motor EDXS Test of the step motors

Shutter EDXTSH Test of the shutter

Separator module EDXTVM Test of the separator module

Alignment Unit EDXTAM Test of the alignment Unit

Sensor module EDXTS Test of the sensor module

Escrow module EDXTEM Test of the escrow module

Reject module DXTRM Test of the reject module

Print head module DXTDM Test of the print head module

Cassette module DXTKM Test of the cassette module

MICR-Module DXTSM_MI0 Displays firmware version of MICR

Metal detection Test of the metal detection unit

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Sheet transport TOC

Transport run 1
With this test point all transport routes of the CCDM can be tested.
Via the key ‘User Def.’ the parameter dialogue seen below will be displayed.

Select:
Art of Sheet
- Cheque with CMC7-code- Option not used in the US
- cheque with E13B-code (used for checks in the US)
- Note- Only select this option if using US currency
- Sheet (cheque without MICR)- will not read MICR data but will send sheet through the
alignment station
- Referenz note to Escrow- should be used when using test notes.
Note interpretation
At this time in the US the CCDM will only accept a L4 note. All other notes are rejected
back to the customer. The default parameter should be selected:
D=L1&L2&L3 reject
Destination
Select where you want the document to go.

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Head test TOC

With this test point the head module of the CCDM is tested by running media
through the entire head unit.

Via the key ‘User Def.’ the parameter dialogue seen below is displayed.

Select which type of media is to be used and how much time is delayed between two
cycles. It is recommended that you set the Delay Time = 01 (one second). The default
of TEN (10) seconds will seem like an eternity when waiting for the next cycle.
TOC

Sensor Tests

Sensors
Display of the sensors of the CCDM
Meaning: 0 Sensor free – 1 Sensor covered

Sensors (Transport way):

Display of all transport route light barriers

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If no note is in the CCDM all light barriers have to be indicated with the value 0 (free).
When looking at the sensors these should show a value 0. If a 1 is displayed, then
something is blocking the sensor.

Sensors (Head):
Display of all light barriers of the head part of the CCDM

Sensors (Deposit Box):

Display of all light barriers of the “cassette module” of the CCDM

Display of the HDS sensors:

Display in the analogue value range of 0-1024.
Evaluation of the value range:
- < 210 (red background): Hall sensor faulty
- 210 – 400 (blue background): Hall sensor ok
- > 400 – 500 (purple background): clean Hall sensor
- > 500 (red background): Hall sensor faulty

In this example no cassette module (deposit box) is connected:

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Transport light barriers (LS)

The light barriers in the transport routes are run with variable current in order to balance
aging and dust. The light barrier streams are displayed in %-values.

Value range of the light barriers:

2%-39% : LS ok
40%-79%: LS clean: clean light barrier
80%-100%: LS no function: light barrier faulty / replace component

In this example no cassette module (deposit box) is connected:

By the key ‚USER def’ it can be selected if the current working light streams or the light
current values are to be shown during the delivery.

LS (light barrier)-Init:
After the assembly and the module exchange, an alignment of the light barriers is
necessary! This alignment is executed with the call of the test point ‘LS-Init’. After the
Init, a ‘Reset’ is executed.

Metal detection:
Test of the metal detection.
Test procedure:

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Execution of a 5 sec. measuring. For the test, metal has to be temporarily inserted once. If
all works correctly metal has to be detected!

Replacing the Chassis

There are two types of Chassis’ available and depending on which type of chassis you receive you
may have to change the parameter on the CCDM controller board via KDIAGs.

 Chassis 2- standard chassis

 Chassis P- chassis required for polymer bank notes but will work with US bank notes
Verify which chassis you have received by the part number listed on the part itself. *Refer to the
CCDM parts list for part identification*

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Under Firmware, select “set device config” and press the “P” to change the parameter.

The default parameter is Chassis 2.

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CMDV-4
KDIAGs- CMDV4 Dispenser

Execute CRS1.exe from your C:\KDIAG_CrypTA directory or via the

Start>Programs>KDIAG_CrypTA>CashInOut>CRS1

Select Init, (using ALT + I), then Parameter V.24

Tab over to the interface section and select the proper Interface, click OK

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Select Device, (using ALT + D), and then choose CMD-V4

Always start with L reset CMD-V4 to establish communication. If you are communicating then the
dispenser should perform a reset. If you get an error when attempting to send a reset command,
you are not communicating with the dispenser. Check cabling, parameter and restart KDIAGS.

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Viewing and Saving the Cassette.ini File

Select C cassette State

This file is being read from the controller board on the CMD. In this file you can determine the
cassette counter, cassette configuration, and the status of each cassette. In order to dispense, the
cassettes must be in ready status. While viewing this file, go ahead and save the file in the event
that you need to calculate reference values later.

To save the file, click on Save file. The default name, “cassette.ini”, will appear and just click on OK
TOC

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If cassette status says reinserted, then you will need to make the cassette ready in order to dispense.
To do this, click on Break to go back to the main menu and then select N conf notes / cass

Next, check off the cassettes needing the status change and then click Send.

Verify the status is ready by viewing the Cassette State again.

Possible Status of the cassettes:

Ready- ok to dispense

Reinserted- cassette reinserted but not logged on

Missing- Physically not inserted

Par Unknown- No reference values

Checking Photo-sensors TOC

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There are 3 ways of looking at photo-sensors; all can be performed in Internal Self Test menu.

DYK- Will only check if the sensor is working or not working

DYL- Will check if the sensor is covered or open.

DYTL- Will check the condition of the sensors (level of dirt). This should be performed before
and after cleaning photo sensors.

Command DYK

Command DYL

PSDx and PS1, PS2, PS18, PS27, PS28 = should always be open when viewing sensors

PSEx= can be open or covered (if there is cash in the corresponding cassette then covered is an
acceptable state. If the cassette is empty then the sensor should be open.)

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Command DYTL TOC

The first screen will display Photo sensors in the extractors. Hit enter again to display the stacker
and shutter photo sensors

When looking at the sensors, only look at the S column and Dirt. column

S= value between 1-6

1= Okay

2= Okay

3= Dirty

4= Very Dirty

5= No longer working

6= cassette empty sensor not

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Dirt= factor by which the photo sensor has improved or deteriorated since last adjustment.
All sensors should be within the same range. If not, then a cleaning and photo sensor
initialization (command DXM) is needed.

Photo Sensor Initialization

When to perform:

After cleaning sensors

After replacing a part

Select W intern / selftest

You must pull the cassettes away from the extractors, its okay to leave them half way in the chassis.
Push the dispenser into the safe and ensure the locking switch is engaged. Close the safe door half
way to block most of the external light.

Click on the command DXM. It will ask you if you really want to destroy the current photo sensor
data, select Yes. You should hear 6 beeps and confirmation on the KDIAGS screen that it was
successful. If it was not able to initialize the sensors then you will get an error code 22 on the
controller board. You will not be able to initialize photo sensors if any sensor is covered or not
working.

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Initializing cassettes with KDIAGS: TOC

When to use:

Calculating reference values

Updating cassette parameters

Clearing status code 14

Select M init cassettes (Alt+M)

After Clicking on M, the default file loads. This file automatically loads from KDIAGs. Do not
calculate reference values from this file. Instead, load the saved file currently on the controller
board. See section Viewing and Saving Cassette.ini

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Load the saved cassette.ini file by clicking on Load File. The cassette.ini file name will appear, select
OK. The screen should change to the file you saved earlier. Verify the data is correct then proceed
with steps below.

When calculating a reference value you only need to obtain values for each different denomination.
If the all cassettes contain a value of USD $20.00, then only one reference value is needed. For this
example, only check off one cassette for Calc ref. Select Update for all cassettes and Update rej-
cass. This will log the cassettes on and make them “Ready”. When parameters are set, click on
Init-AZM to begin the process.

***Important- When pulling notes for reference values, the dispenser will pull between 8-16 notes
from the cassette you indicated for reference values. Check the quality of the notes and ensure they
are good quality notes before accepting the reference value. If notes are torn, taped or folded over,
repeat the process again. A good reference value is obtained when the dispenser pulls 8 notes.
Anything higher should be repeated.

Continuous Dispense Test in KDIAGS:

When to use:

Pick tests- testing extractors

Delivery verification- stacker and transport functionality

Checking single reject function

After part replacement on CMD

General diagnostics

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From Menu, Select X continuous (Alt +X) TOC

From this screen select the amount of notes and from which cassette to dispense notes. Next, select
the Offer type.

Cash offer:
Select this option if you need to test notes being dispensed out of the shutter. This test will only work
if the dispenser is racked in and meeting the shutter. If the unit is not racked in and the locking
switch is bypassed you will get and error code 19 when the clamp attempts to meet the shutter and
it does not find PS28.
***Caution- Do not select this option if working on a rear load machine unless you have
someone to stand in front of the ATM to prevent the presented cash from being taken by
anyone walking by***

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Cash output:
Do not use this option. This will not present, it will open the shutter and spit money out.

Reject:
This option will perform a bundle reject of all notes dispensed.

Once the parameters are selected, click on Start to begin the test. Depending on the type of problem
you have you will need to adjust your testing methods to correspond.

Testing Tips:

Pick test- If the problem is error code, 18, 25, 3x, 4x, 5x you need to isolate the problem to
the position by dispensing from one cassette at a time until the problem is located.
Example..dispense 40 notes from cassette 1, then dispense 40 notes from cassette 2, etc.
Once position is found, swap the cassette from another position and attempt to dispense from
that position again. If the problem stays with the position then the problem is on the
extractor. If the problem follows the cassette then the cassette will be the problem.

Single reject- If the problem is related to error code 20, place a personal sized check in
between every 5 notes for a total of 2 checks and pick from that cassette 10 notes. If the
dispenser is working properly it should be able reject both checks. You should hear the single
reject pop twice if working correctly.

Delivery- If the problem is related to an error code 19 or 28 then dispensing to the shutter is
necessary. The dispenser should be racked in and someone needs to be in front of the ATM.
The cash offer selection should be used, and when the money is presented it should not be
taken, but instead allowed to be retracted.

Viewing the Error Stack:

The error stack located on the CMD_V4 Controller stores information relative to the last 10
error codes that appeared on the controller board. Sometimes this information can be very
helpful when looking at a chronic ATM.

To properly view the Error Stack under KDIAG, it is important that you are working with a
CRS1 Test Program with a minimum of Rel 0.2/47/00 07. Earlier versions of the CRS1
program did not properly evaluate the Error Stack. When viewed under KDIAG, garbage data
was presented. Newer versions, provided as part of your CRYPTA stick, can be used without
any problems.

To view the Error Stack, start KDIAG and select the program CRS1. Verify that all
communications parameters are set properly and under Devi, select CMD-V4. This will bring
up the “green bar” screen shown below.
TOC

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 Select K read error stack, as indicated below.

It will take a few seconds for the data to be displayed. When the data is displayed, the first
Error to be seen will have the designation “Number 1:”. Each entry will have the same
format, including a Date and Time stamp as shown below.

It is possible that the same error can appear all 10 times in the error stack Be sure to check
the Date and Time of each entry to make sure you are not looking at the same fault. Continue
to scroll down the screen until you find Operator Display ZAC:
The number next to it will be the error code that appeared on the controller board. In the
example on the following page, the Error Code 18 can be seen.
TOC

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EXAMPLE NUMBER 1:

Take the Error Number found in the Error Stack and break it down into the different
components. In Appendix G of the CMD_V4 Software Manual, if you search for the data
string that includes both the Class and Component values (in this instance, 01901940),
you will find additional Error Information like that shown below.

ERROR = 0190 1940 0040 0000

Class Component Error

Figure No 1

TOC

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EXAMPLE NUMBER 2:

In this example the Error Number below is broken down into its different components. In
Appendix G of the CMD_V4 Software Manual, if you search for the data string that
includes both the Class and Component values (in this instance, 00901930), you will find
additional Error Information like that shown below.

ERROR=0090 1930 0020 0001 error number

Class Component Error

Figure No. 2

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EXAMPLE NUMBER 3: TOC

In this example, the Error Number is broken down into the different components. In
Appendix G of the CMD_V4 Software Manual, if you search for the data string that
includes both the Class and Component values (in this instance, 01501990), you will find
additional Error Information like that shown below.

ERROR=0150 1990 0100 0000 error number

Class Component Error

Figure No. 3

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EXAMPLE NUMBER 4:

Similar to the previous examples, the following Error Number is broken down into the
different components. In Appendix G of the CMD_V4 Software Manual, if you search for
the data string that includes both the Class and Component values (03100630), you will
find additional Error Information like that shown below.

ERROR = 0310 0630 0040 0000

Class Component Error

Figure No. 4

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Saving the Overview Diagnostic

To save the overview diagnostic to send to a senior or 3rd level when requested to do so.

Select overview diagnostic.

TOC

Click on Start (1 shown below) to execute the function. It will take a few seconds for the function
to complete. Once the function has completed, the left side of the screen will be populated with the
collected data. Click on Save (2 below) and when prompted, name the file accordingly, ATMID.txt
(example…..1234W.txt). The file will be saved to the CRS1 folder in KDIAGs.

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1

CMD-V4 TOC

COMMAND DESCRIPTION NOTE

DA Reset
Controller

DXB Check CMOS battery and jumper

DXRAL Erase CMOS data RESET CMOS DATA!

DYE Read device configuration

Mechanic

DXP All mechanical tests

s

DXJ Main motor test

Stacke
r

DXD Stacker wheel test

DXA Clamp belt motor test

DXOTE Check clamp

Clamp

DXOIT Initialize clamp

DXOST Move clamp to home position

DXOSH Move clamp to shutter position

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 DXORE Move clamp to reject position

Single reject tray, reject/retract

DXE
magnet test

DXITE Single reject tray test

Single Reject

DXISB Drive single reject to standard box

DXIRB Drive single reject to reserved box

DXIEP Drive single reject to empty box

DXIIT Initialize single reject

DXCTE Check routing disk

DXCCA Routing disk to home position

DXCOS Routing disk to vertical position

Routing disk to horizontal frontload

DXCIF
position
Routing Disk

Routing disk to horizontal rearload

DXCIR
position

DXCDE Routing disk to dead-end position

DXCCC Routing disk to clamp close position

DXCCO Routing disk to clamp open position

DXCRE Routing disk to reject position

DXCIT Initialize routing disk

DYQ Read note pressure

S.Value = 1: OK
S.Value = 2: Slightly
DYTL Read photo sensors contaminated

S.Value = 3: Dirty
S.Value = 4: Faulty
Sensors

Status of fork light barriers and hall

DYG
sensors

DYK Status of controlled sensors

DYL Level of controlled sensors

DXM Initialize light barriers

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When you
You have to : Note
change :

 Check jumper setting

 Initialize photo sensors
 Initialize routing disks
 Initialize clamp
Controller board  Initialize pressure sensors
 Reset CMD-V4
 Initialize cassettes
 Recalculate reference
values
 Do continuous test
 Initialize photo sensors
 Initialize routing disks
Stacker  Initialize clamp
 Reset CMD-V4
 Do continuous test
 Initialize photo sensors
 Initialize pressure sensors
Upper Extractor  Reset CMD-V4
 Recalculate reference
values
 Do continuous test
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  Initialize photo sensors
Lower Extractor  Initialize pressure sensors
 Reset CMD-V4
 Do continuous test
 Initialize photo sensors
Shutter  Reset CMD-V4
 Do continuous test

TOC

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Card Reader (Motorized)

KDIAG User Manual
Card Reader
CHDV2x

Open your card reader folder with KDIAG 2.6 or and click on Card reader. Make
sure TO CHECK PARAMETERS..

An alternate method to this screen would be to click on START, then PROGRAMS, then click on
the folder that you installed KDIAG’s in and then you should be at the above menu.

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Select your card reader and click on Parameter.

THIS NEEDS TO BE CHANGED. WRONG PICTURE IS SHOWN. NEED THE .INI SCREEN

Double click on your card reader

Click on Interface and then Change.

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If your machine is USB, make sure Channel = USB. If not, double click on Channel and select
USB.

*****IF YOU NEED A TEST CARD, GO TO PAGE 63 FIRST*****

Status-statistics: TOC

Click on Status-statistics and then click on Start.

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 When prompted (see below), insert your test card.

When you insert a card in the normal orientation, the value shown being displayed for Mag-
stripe and Det. signal should change from ‘0’ to ‘1’.

The test will run until you click on Stop, remove your card, and then click on Abort.

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Global Test:

Click on Global test and then click Start. You must have a hybrid test card (01750066226) in
order to run this test.

If not, use the read magnetic track option on page 59.

Insert your test card.

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Global test will run for 10 cycles unless you stop it sooner. To stop the test, press Stop.

When done, remove your card.

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Read magnetic track:

Click on Read magnetic track and then click on Start.

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 Insert your card.

TOC

It will run one cycle and then ask if you want to Further on? If you’d like to run the test for
more cycles, click on OK. Otherwise click No.

Clicking on OK will cause the test to run continuously.

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 To thoroughly check the card reader, run this test for at least 10 minutes.

Click on Stop and Abort to stop.

TOC

Remove your card.

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 Display sensors values:

Click on Display sensors values and then click on Start.

Insert your test card. TOC

Test will run and display the sensors voltage. We have seen the values run from ~2.7 to 3.2 volts.
Anything over 3.3 will turn red and you will see an error that states sensor Sx is bad. When done,
click on Stop and then click on Abort.

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Remove your card.

TOC

Generate test card:

MAKE SURE YOU HAVE YOUR TEST CARD........

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Click on Generate test card and then Start.

Click on OK.

TOC

Insert your test card.

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Data will be written to the card. When done, click on OK

TOC

Your test card has been created. Click on OK.

Remove your card and click on Abort.

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Clean Card Reader:

Make sure you have your cleaning card (not test card).

Click on Clean card reader and then click Start.

Insert your cleaning card as shown below. TOC

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After 10 runs, remove your cleaning card.

Turn the card 180 degrees while keeping the felt side up and run test again. TOC

Again, after 10 runs, remove your card.

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EPPV5/6

Open KDIAG’s 2.6 and select Data Encryption Modules.

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Double Click on the correct EPP that you need to test.

Select your test.

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Self test: EPP self test and EPP battery check will be executed. TOC

Display status: The status of the EPP and the EPP serial number will be read continually
and displayed on the screen.

***THIS IS WHERE YOU WILL ALSO FIND THE

FIRMWARE VERSION***

Keyboard test: EPP keyboard test will be shown on the screen. Each key includes a key

counter which will be incremented by every key hit.

Getting EPP Firmware Version and

EPP Application # Via KDIAG
1. Connect your laptop to the EPP
2. Start EPPV5V6 KDIAG

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3 . Choose the correct EPP version (EPP V5 or V6)

4. Select Display status

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 EPP Firmware Version
Number EPP
Application #

FIGURE NO. 6

5. You can find the EPP Firmware Version and the EPP Application # (SW Version) on
this screen shown in Figure 6

6. Connect Chase’s ATM Support Group, the information gathered and ask for a “Key
Load”.

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TP07 Printer
For a TP07 printer, click on BJ2003

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 TOC

Then click on your printer.

Then click on the test you want to run.

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The test you will use the most are:

status: Display of printer state. Paper sensors can be checked.

test print: Prints date, time, id, serial number, etc.

graphic test print: Prints WN logo, black area, and H-lines.

black mark adjustment: Black mark adjustment value.

mark detection: Black mark detection on/off.

set default values: Sets printer to default values. Mark detection off, Density 100%

Paper width 80mm, Auto line feed and Endurance test off.

special functions: This is where the loop length is set.

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Envelope Deposit Unit

Open Kdiags and select Deposit.

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Select Deposit Unit I-VII.

The only a few test you will use here. On is Globaltest. With that test, you must have blank
envelopes in the rear holder. When you run the test, it will present you with an envelope. Take the
envelope, then reinsert it into the deposit unit. It will then move the envelope back and forth for the
value set in the parameters (default 20).

You can also open and close the shutter here.

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Do not use the Sensorcheck under the Diagnostic folder as it does not work and you will waste time
waiting on it.

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