Cell Phone Repair Technician Guide
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ScribdTranslationsCell Phone Repair Technician Guide
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ScribdTranslations- Introduction to Cell Phone Repair
- Learn the Main Components of a Cell Phone
- Hardware and Software Operation in Cell Phone Repair
- Technical Support: Maintenance and Repair
- Main Failures and Solutions When Repairing Cell Phones
- Protecting Customer Data During Repairs
- Conclusion
Cell phone repair technician:
everything you need to
know:
Professor Bernardo Olea.
If you have a knack for repairing electronic devices, a great passion for mobile devices
and want to have a profitable business, you have a great opportunity to start as a cell
phone repair technician ! The knowledge that you will learn in this article will allow you
to know everything you need to undertake this new job and become a professional, over
time you will be able to repair all the faults that occur in smartphones. Ready? Come on!
¿
Learn the main components of a cell phone
When preparing to be a cell phone repair technician, you will see that these devices are
small computers that fit in the palm of your hand, yes! In reality, the old, large
computers that were manufactured in World War II are their grandparents. This
miniature version of computers has very small parts and an enormous capacity to
perform large calculations, which is why they can do so many tasks. Amazing, right?
To undertake this profession, it is very important that you know how to locate all the
parts of the mobile phone or smartphone , this way you will be able to give a good
diagnosis to your client and explain what the faults are. Mobile phones are made up of:
COMPONENTS.
1. Battery
Responsible for supplying energy to the entire device, thanks to this, the phone can turn
on and function correctly.
2. Antenna
With this piece, the cell phone captures, intercepts and amplifies the signals that are
transmitted through the cellular network.
3. Screen
Generally, the screens are liquid crystal or LED, through this interface the user decides
what functions they want to perform, since it allows them to view all types of mobile
applications and tasks.
4. Microphones and speakers
The part of the cell phone that receives the voice and sounds emitted by the user or their
environment allows us to listen to our contacts and consume multimedia files.
5. Additional components
There are different additional components within the cell phone, some of the most
important are: WiFi antennas, GPS devices, audio recorders, memory cards, among
other additions that promote operation and improve the experience.
6. Connection and jack
This part is used to charge the battery and connect the headphones, so it also works as a
data transmitter.
7. Modem
It establishes communication with the cellular network and is responsible for the data
connection. This piece makes the difference between a simple mobile device and a
smartphone .
8. Cameras and flash
Although these parts are integrated into smartphones, they are independent elements.
The most modern cell phones usually have more than two cameras.
9. Buttons
They perform the functions of turning on, off, locking, unlocking, returning, controlling
the volume, among some others.
10. Vibrator
A small motor that allows the mobile to vibrate.
Hardware and software operation in cell
phone repair
Like any computer, mobile devices are also made up of hardware and software . This
may seem very simple to you, but it is essential that you master the functions of each
one, this way you will be able to identify the exact part where the damage occurs. when
performing the repair.
The characteristics that differentiate each one are:
• Hardware in the cell phone
1. It is the physical structure that gives shape to the cell phone or computer.
2. It is made up of a series of electrical, electronic, electromechanical and mechanical
components.
3. These components are cable circuits, light circuits, plates, chains and other pieces
that make up its physical structure.
• Software (Sw)
1. They are computer programs that make it possible to execute the tasks performed
by computers and cell phones.
Most software is programmed in high-level language .
These two components always work hand in hand, when one of the two fails, it can
affect the general operation of the equipment, since the software performs the
operations and the hardware is the physical channel through which they are executed;
However, when doing the check, you should always differentiate between both
components, since you need to identify where the fault is located. Let's see how you can
carry out this diagnosis!
Technical support: maintenance and repair
Technical support for smartphones and mobile phones helps us carry out maintenance
or repair of failures that occur in both the hardware and software of the device. Our
main objective is to offer concrete solutions to our clients, for this we will offer two types
of technical service:
1. Support for cell phone maintenance
This type of service is carried out with the purpose of preventing future failures that are
more unfortunate. To carry it out we must clean all the parts of the mobile.
2. Corrective support
This service is performed when a failure or breakdown occurs in the mobile phone that
requires a specific repair. Sometimes you will need a total change of the part or system,
other times you can correct it with your tools.
Both types of support are essential to becoming a cell phone repair technician.
The main failures and solutions that occur
when repairing cell phones
When you prepare to be a cell phone repair technician, you must know how to deal with
any failure that occurs, for this reason we show you the most common reasons why
customers seek technical service :
• Misuse of mobile equipment
It is normally caused by bumps or falls, depending on the severity of the damage, it can
affect some essential components of the equipment. Sometimes this damage can be
repairable, but if the fall is very strong, it may not be repairable. To solve the problems,
it is advisable to replace the affected parts with new ones.
• Crashed or scratched display
Although in many cases it is possible to continue using the cell phone, the impact
detracts from the aesthetics of the device and prevents you from fully observing the cell
phone screen. The most common solution to this problem is to change the display. It is
important to note that this type of work is the most frequent and profitable for cell
phone repair technicians.
• Damage caused by water or humidity
This also represents one of the most common causes for which a technical service is
requested. When it occurs, it must be assessed whether the equipment has a solution or,
on the contrary, it is a total loss, because the internal humidity can cause short circuits.
circuits and irreparable damage.
You can know that a device has become wet by observing the liquid contact indicators
found inside the device; these change from white to red when in contact with water. If
the damage is minor, you can remove the corrosion and solve the problem with an
ultrasonic washing machine .
• Incorrect battery charging
If a cell phone does not turn on, one of the reasons may be that it spent a long time
discharged, which shortens the life of the battery. This problem is solved by charging the
battery with an adjustable source until its capacity is complete. Don't forget to ask the
customer to avoid using generic accessories for charging.
• Hardware errors
When you carry out a preliminary diagnosis, in addition to a visual inspection of the
device, you should ask your client some questions, so you will get an idea of what is
damaging the phone.
If you determine that the cause of the problem is not the software and the equipment is
not wet or hit, it is very likely that the damage is in the hardware . To repair it, we advise
you to base it on the “level 3” that appears in the technical service manuals. , since this
details the steps to verify the equipment modules.
Now let's delve into another aspect that will surely interest you a lot, we are referring to
backup copies, another service that you can offer as a technician, since mobile devices
are capable of saving many files, images, documents and data, so it is necessary to
count with information backup.
Learn how to protect your customers' data
before carrying out a repair
Data is a sensitive aspect for clients, for this reason it is necessary to have backup copies
that protect the information against future deterioration of the devices, accidents,
losses or theft of the same. Backups are backup copies that can be made in computing
to secure the original mobile data, with the purpose of having a tool that helps us
recover it easily.
These copies are useful in the event of various events or accidents, including:
1. Computer system failures (whether due to natural or induced causes);
2. Restoration of a small number of files that may have been accidentally deleted;
3. In the presence of computer viruses that infect the device, and
4. As a prevention to save the information in a more economical and useful way, this
way the transfer of data can be facilitated.
Tell your clients all the benefits of having a backup! This way they will understand its
importance and you can help them back up all their information.
If you are interested in being a cell phone repair technician and starting a new business
that allows you to generate a stable source of income , this is a good time. Cell phone
technology is here to stay! Continue preparing yourself with the following video, in
which you will learn everything you need to start your business.
Cell phones are highly prone to failures, which vary depending on the type of phone, its
technology, and how it is used. There is a large market for those who choose to pursue a
career in cell phone repair, so the need to have the technical training that allows you to
take advantage of this large market is essential.
