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Windows Outage Due to Falcon Sensor Update

CERT-In

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Nilesh Kumar
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126 views1 page

Windows Outage Due to Falcon Sensor Update

CERT-In

Uploaded by

Nilesh Kumar
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd

CERT-In Advisory CIAD-2024-0035

Outage of Microsoft Windows due to Crowd Strike agent Falcon Sensor update

Original Issue Date: July 19, 2024

Severity Rating: Critical

Description

It has been reported that Windows hosts related to Crowd strike agent ¿Falcon Sensor¿ are facing
outages and getting crashed due to recent update received in the product. The concerned windows
hosts are experiencing a ¿Blue Screen of Death (BSOD)¿ related to Falcon Sensor.

Workarounds:

The issues occurred in the latest update of CrowdStrike and the changes have been reverted by the
Crowd Strike Team.

If hosts are still crashing and unable to stay online to receive the Channel File Changes, the following
steps can be used as work around for this issue:

Boot Windows into Safe Mode or the Windows Recovery Environment


Navigate to the C:\Windows\System32\drivers\CrowdStrike directory
Locate the file matching “C-00000291*.sys”, and delete it.
Boot the host normally.

Also, users are advised to check the latest updates from Crowd Strike portal.

Vendor Information

CrowdStrike
[Link]

Disclaimer

The information provided herein is on "as is" basis, without warranty of any kind.

Contact Information

Email: info@[Link]
Phone: +91-11-22902657

Postal address

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