Fault tracing 359

Fault messages generated by the drive

CODE FAULT CAUSE WHAT TO DO
0001 OVERCURRENT Output current has
(2310) exceeded trip level.
0305 bit 0 Sudden load change or Check motor load and mechanics.
stall.
Insufficient acceleration Check acceleration time (2202 and
time. 2205). Check the possibility of using
vector control.
Incorrect motor data. Check that motor data (Group 99) is
equal to motor rating plate values. If
using vector control, perform ID run
(9910).
Motor and/or drive is too Check sizing.
small for the application.
Damaged motor cables, Check motor, motor cable and
damaged motor or wrong connections (including phasing).
motor connection
(star/delta).
Internal fault of the drive. Replace the drive.
Drive gives an
overcurrent fault after
start command even
when the motor is not
connected (use scalar
control in this trial).
High frequency noise in Check the STO cabling and remove
STO lines. the noise sources nearby.
0002 DC OVERVOLT Excessive intermediate
(3210) circuit DC voltage. DC
overvoltage trip limit is
0305 bit 1 420 V for 200 V drives
and 840 V for 400 V
drives.
Supply voltage is too Check input voltage level and check
high or noisy. Static or power line for static or transient
transient overvoltage in overvoltage
the input power supply.
If the drive is used in a In a floating network, remove the EMC
floating network, DC screw from the drive.
overvoltage fault may
appear
360 Fault tracing

CODE FAULT CAUSE WHAT TO DO

If the overvoltage fault
appears during
deceleration, possible
causes are:
• Overvoltage controller • Check that overvoltage controller is
disabled. on (parameter 2005 OVERVOLT
CTRL).
• Deceleration time is • Check deceleration time (2203,
too short. 2206).
• Faulty or undersized • Check brake chopper and resistor
braking chopper. (if used). DC overvoltage control
must be deactivated when brake
chopper and resistor is used
(parameter 2005 OVERVOLT
CTRL). Retrofit drive with brake
chopper and brake resistor.
0003 DEV OVERTEMP Drive IGBT temperature
(4210) is excessive. The fault
trip limit depends on the
0305 bit 2 drive type and size.
Ambient temperature is Check ambient conditions. See also
too high. section Derating on page 378.
Airflow through the Check air flow and free space above
inverter is not free. and below the drive (see section Free
space around the drive on page 34).
Fan is not working Check fan operation.
properly
Overloading of the drive. 50% overload is allowed for one
minute in ten minutes. If higher
switching frequency (parameter 2606)
is used, follow the Derating rules on
page 378.
0004 SHORT CIRC Short-circuit in motor
(2340) cable(s) or motor.
0305 bit 3 Damaged motor or motor Check motor and cable insulation.
cable. Check motor winding
Internal fault of the drive. Replace the drive.
Drive gives an
overcurrent fault after
start command even
when the motor is not
connected (use scalar
control in this trial).
High frequency noise in Check the STO cabling and remove
STO lines. the noise sources nearby.
0006 DC UNDERVOLT Intermediate circuit DC Check input power supply and fuses.
(3220) voltage is not sufficient.
0305 bit 5 Undervoltage controller Check that undervoltage controller is
disabled. on (parameter 2006 UNDERVOLT
CTRL).
 Fault tracing 361

CODE FAULT CAUSE WHAT TO DO

Missing input power line Measure the input and DC voltage
phase. during start, stop and running by using
a multimeter or check parameter 0107
DC BUS VOLTAGE.
Blown fuse Check the condition of input fuses.
Rectifier bridge internal Replace the drive.
fault.
0007 AI1 LOSS Analog input AI1 signal
(8110) has fallen below limit
defined by parameter
0305 bit 6 3021 AI1 FAULT LIMIT.
(programmable Analog input signal is Check the source and wire
fault function
3001, 3021) weak or does not exist. connections of the analog input.
Analog input signal is Check parameters 3001 AI<MIN
lower than fault limit. FUNCTION and 3021 AI1 FAULT
LIMIT.
0008 AI2 LOSS Analog input AI2 signal .
(8110) has fallen below limit
defined by parameter
0305 bit 7 3022 AI2 FAULT LIMIT.
(programmable
fault function Analog input signal is Check the source and wire
weak or does not exist. connections of analog input.
3001, 3022)
Analog input signal is Check parameters 3001 AI<MIN
lower than fault limit. FUNCTION and 3021 AI1 FAULT
LIMIT.
362 Fault tracing

CODE FAULT CAUSE WHAT TO DO

0009 MOT OVERTEMP Motor temperature
(4310) estimation is too high.
0305 bit 8 Excessive load or Check motor ratings, load and cooling.
insufficient motor power
(programmable
fault function Incorrect start-up data. Check start-up data.
3005…3009 /
Check fault function parameters
3504) 3005...3009.
Minimize IR compensation to avoid
heating (parameter 2603 IR COMP
VOLT).
Check frequency of the motor (low
running frequency of motor with high
input current can cause this fault).
Let the motor cool down. The
necessary cooling time period
depends on the value of parameter
3006 MOT THERM TIME. Motor
temperature estimation is counted
down only when the drive is powered
on.
Measured motor Check value of fault limit.
temperature has Check that actual number of sensors
exceeded the fault limit corresponds to value set by parameter
set by parameter 3504 3501 SENSOR TYPE.
FAULT LIMIT.
Let the motor cool down. Ensure
proper motor cooling: Check the
cooling fan, clean cooling surfaces,
etc.
0010 PANEL LOSS Control panel selected Check panel connection.
(5300) as active control location Check fault function parameters.
for drive has ceased
0305 bit 9 communicating. Check parameter 3002 PANEL
(programmable COMM ERR.
fault function Check control panel connector.
3002) Refit control panel in mounting
platform.
If the drive is in external control mode
(REM) and is set to accept start/stop,
direction commands or references
through control panel:
Check group 10 START/STOP/DIR
and 11 REFERENCE SELECT
settings.
0011 ID RUN FAIL Motor ID run is not Check motor connection.
(FF84) completed successfully. Check start-up data (group 99 START-
0305 bit 10 UP DATA).
Check maximum speed (parameter
2002). It should be at least 80% of
motor nominal speed (parameter
9908).
Ensure ID run has been performed
according to instructions in section ID
run procedure on page 71.
 Fault tracing 363

CODE FAULT CAUSE WHAT TO DO

0012 MOTOR STALL Motor is operating in stall Check motor load and drive ratings.
(7121) region due to, eg, Check fault function parameters
excessive load or 3010...3012.
0305 bit 11 insufficient motor power.
(programmable
fault function
3010…3012)
0014 EXT FAULT 1 External fault 1 Check external devices for faults.
(9000) Check parameter 3003 EXTERNAL
0305 bit 13 FAULT 1 setting.
(programmable
fault function
3003)
0015 EXT FAULT 2 External fault 2 Check external devices for faults.
(9001) Check parameter 3004 EXTERNAL
0305 bit 14 FAULT 2 setting.
(programmable
fault function
3004)
0016 EARTH FAULT Drive has detected earth Check motor.
(2330) (ground) fault in motor or Check motor cable. Motor cable
motor cable. length must not exceed maximum
0305 bit 15
specifications. See section Motor
(programmable connection data on page 387.
fault function
3017) Note: Disabling earth fault (ground
fault) may damage drive.
Drive internal fault. Internal short-circuit may cause earth
fault indication. This has happened if
fault 0001 appears after disabling the
earth fault. Replace the drive.
0017 UNDERLOAD Motor load is too low due Check for problem in driven
(FF6A) to, eg, release equipment.
mechanism in driven Check fault function parameters
0306 bit 0 equipment. 3010...3012.
(programmable
fault function Check motor power against drive
3013…3015) power.

0018 THERM FAIL Temperature of the drive Check that the ambient temperature is
(5210) exceeds the operating not too low.
level of the thermistor.
0306 bit 1
Drive internal fault. Replace the drive.
Thermistor used for drive
internal temperature
measurement is open or
short-circuited
0021 CURR MEAS Drive internal fault. Replace the drive.
(2211) Current measurement is
out of range.
0306 bit 4
364 Fault tracing

CODE FAULT CAUSE WHAT TO DO

0022 SUPPLY PHASE Intermediate circuit DC Check input power line fuses and
(3130) voltage is oscillating due installation.
to missing input power Check for input power supply
0306 bit 5 line phase or blown fuse. imbalance.
(programmable
fault function Check the load.
3016) Trip occurs when DC Check fault function parameter 2619
voltage ripple exceeds DC STABILIZER.
14% of nominal DC
voltage.
0023 ENCODER ERR Communication fault Check pulse encoder and its wiring,
(7301) between pulse encoder pulse encoder interface module and
and pulse encoder its wiring and parameter group 50
0306 bit 6 interface module or ENCODER settings.
(programmable between module and
fault function drive.
5003)
0024 OVERSPEED Motor is turning faster Check minimum/maximum frequency
(7310) than 120% of the highest settings (parameters 2001 MINIMUM
allowed speed due to SPEED and 2002 MAXIMUM
0306 bit 7 incorrectly set SPEED).
minimum/maximum Check adequacy of motor braking
speed, insufficient torque.
braking torque or
changes in load when Check applicability of torque control.
using torque reference. Check need for brake chopper and
Operating range limits resistor(s).
are set by parameters
2001 MINIMUM SPEED
and 2002 MAXIMUM
SPEED (in vector
control) or 2007
MINIMUM FREQ and
2008 MAXIMUM FREQ
(in scalar control).
0027 CONFIG FILE Internal configuration file Replace the drive.
(630F) error
0306 bit 10
0028 SERIAL 1 ERR Fieldbus communication Check status of fieldbus
(7510) break communication. See chapter Fieldbus
control with embedded fieldbus on
0306 bit 11 page 313, chapter Fieldbus control
(programmable with fieldbus adapter on page 339 or
fault function appropriate fieldbus adapter manual.
3018, 3019) Check fault function parameter 3018
COMM FAULT FUNC and 3019
COMM FAULT TIME settings.
Check connections and/or noise on
the line.
Check if master can communicate.
0029 EFB CON FILE Configuration file reading Error in reading the configuration files
(6306) error of the embedded fieldbus. See
fieldbus user’s manual.
0306 bit 12
 Fault tracing 365

CODE FAULT CAUSE WHAT TO DO

0030 FORCE TRIP Trip command received Fault trip was caused by fieldbus. See
(FF90) from fieldbus fieldbus user’s manual.
0306 bit 13
0034 MOTOR PHASE Motor circuit fault due to Check motor and motor cable.
(FF56) missing motor phase or Check motor thermistor relay (if used).
motor thermistor relay
0306 bit 14 (used in motor
temperature
measurement) fault.
0035 OUTP WIRING Incorrect input power Possible power wiring error detected.
(FF95) and motor cable Check that input power connections
connection (ie, input are not connected to drive output.
0306 bit 15 power cable is Fault can be declared if input power is
(programmable connected to drive motor delta grounded system and motor
fault function connection). cable capacitance is large. This fault
3023) can be disabled by parameter 3023
WIRING FAULT.
0036 INCOMPATIBLE Loaded software is not Loaded software is not compatible
SW compatible. with the drive. Contact your local ABB
(630F) representative.
0307 bit 3
0037 CB OVERTEMP Drive control board Check for excessive ambient
(4110) overheated. Fault given temperature.
when measured Check for fan failure.
0305 bit 12 temperature of the
control board (indicated Check for obstructions in air flow.
by signal 0150 CB Check the dimensioning and cooling
TEMP) reaches 95 °C for of cabinet.
an IP20 drive or 102 °C
for an IP66 drive
(ACS355-…+B063).

Parameter 3024 CB
TEMP FAULT is set to
enable with fault.
0044 SAFE TORQUE STO (Safe torque off) If this was not expected reaction to
OFF requested and it safety circuit interruption, check
(FFA0) functions correctly. cabling of safety circuit connected to
STO terminals X1C.
0307 bit 4
Parameter 3025 STO If different reaction is required, change
OPERATION is set to value of parameter 3025 STO
react with fault. OPERATION.
Reset fault before starting.
0045 STO1 LOST STO (Safe torque off) Check STO circuit cabling and
(FFA1) input channel 1 has not opening of contacts in STO circuit.
de-energized, but
0307 bit 5 channel 2 has. Opening
contacts on channel 1
might have been
damaged or there is a
short-circuit.
366 Fault tracing

CODE FAULT CAUSE WHAT TO DO

0046 STO2 LOST STO (Safe torque off) Check STO circuit cabling and
(FFA2) input channel 2 has not opening of contacts in STO circuit.
de-energized, but
0307 bit 6 channel 1 has. Opening
contacts on channel 2
might have been
damaged or there is a
short-circuit.
0101 SERF CORRUPT Drive internal error. Replace the drive.
(FF55)
0307 bit 14
0103 SERF MACRO
(FF55)
0307 bit 14
0201 DSP T1 Drive internal error. If fieldbus is in use, check the
OVERLOAD communication, settings and contacts.
(6100) Write down fault code and contact
0307 bit 13 your local ABB representative.
0202 DSP T2
OVERLOAD
(6100)
0307 bit 13
0203 DSP T3
OVERLOAD
(6100)
0307 bit 13
0204 DSP STACK
ERROR
(6100)
0307 bit 12
0206 CB ID ERROR Drive internal error. Replace the drive.
(5000)
0307 bit 11
1000 PAR HZRPM Incorrect Check parameter settings. Check that
(6320) speed/frequency limit following applies:
parameter setting • 2001 MINIMUM SPEED <
0307 bit 15
2002 MAXIMUM SPEED
• 2007 MINIMUM FREQ <
2008 MAXIMUM FREQ
• 2001 MINIMUM SPEED /
9908 MOTOR NOM SPEED,
2002 MAXIMUM SPEED /
9908 MOTOR NOM SPEED,
2007 MINIMUM FREQ /
9907 MOTOR NOM FREQ and
2008 MAXIMUM FREQ /
9907 MOTOR NOM FREQ are
within range.
 Fault tracing 367

CODE FAULT CAUSE WHAT TO DO

1003 PAR AI SCALE Incorrect analog input AI Check parameter group 13 ANALOG
(6320) signal scaling INPUTS settings. Check that following
applies:
0307 bit 15
• 1301 MINIMUM AI1 <
1302 MAXIMUM AI1
• 1304 MINIMUM AI2 <
1305 MAXIMUM AI2.
1004 PAR AO SCALE Incorrect analog output Check parameter group 15 ANALOG
(6320) AO signal scaling OUTPUTS settings. Check that
following applies:
0307 bit 15
• 1504 MINIMUM AO1 <
1505 MAXIMUM AO1.
1005 PAR PCU 2 Incorrect motor nominal Check parameter 9909 MOTOR NOM
(6320) power setting POWER setting. Following must
apply:
0307 bit 15
• 1.1 < (9906 MOTOR NOM CURR ·
9905 MOTOR NOM VOLT · 1.73 /
PN ) < 3.0
Where PN = 1000 · 9909 MOTOR
NOM POWER (if units are in kW)
or PN = 746 · 9909 MOTOR NOM
POWER (if units are in hp).
1006 PAR EXT RO Incorrect relay output Check parameter settings. Check that
(6320) extension parameters following applies:
0307 bit 15 • Output relay module MREL-01 is
connected to drive. See parameter
(programmable 0181 EXTENSION.
fault function
3027) • 1402 RELAY OUTPUT 2, 1403
RELAY OUTPUT 3 and 1410
RELAY OUTPUT 4 have non-zero
values.
See MREL-01 output relay module
user's manual (3AUA0000035974
[English]).
1007 PAR FBUSMISS Fieldbus control has not Check fieldbus parameter settings.
(6320) been activated. See chapter Fieldbus control with
fieldbus adapter on page 339.
0307 bit 15
1009 PAR PCU 1 Incorrect motor nominal Check parameter settings. Following
(6320) speed/frequency setting must apply for induction motor:
0307 bit 15 • 1 < (60 · 9907 MOTOR NOM FREQ
/ 9908 MOTOR NOM SPEED) < 16
• 0.8 < 9908 MOTOR NOM SPEED /
(60 · 9907 MOTOR NOM FREQ /
9913 MOTOR POLE PAIRS) <
0.992
Following must apply for permanent
magnet synchronous motor:
• 9908 MOTOR NOM SPEED /
(60 · 9907 MOTOR NOM FREQ /
9913 MOTOR POLE PAIRS) = 1.0
368 Fault tracing

CODE FAULT CAUSE WHAT TO DO

1015 PAR USER U/F Incorrect voltage to Check parameter 2610 USER
(6320) frequency (U/f) ratio DEFINED U1 … 2617 USER
voltage setting. DEFINED F4 settings.
0307 bit 15
1017 PAR SETUP 1 Only two of the following Disable frequency output, frequency
(6320) can be used input or encoder:
simultaneously: MTAC- • change transistor output to digital
0307 bit 15 01 pulse encoder mode (value of parameter 1804 TO
interface module, MODE = 0 [DIGITAL]), or
frequency input signal or
frequency output signal. • change frequency input selection to
other value in parameter groups
11 REFERENCE SELECT,
40 PROCESS PID SET 1,
41 PROCESS PID SET 2 and
42 EXT / TRIM PID, or
• disable (parameter 5002
ENCODER ENABLE) and remove
MTAC-01 pulse encoder interface
module.