Resume
KRISHNA BIHARILAL SRIVASTAVA
House No-356, G- Floor, Petra Gali,
Bankeylal Market, Badarpur,
Delhi – 110044
Mob. No: 8564859799
E-Mail ID:
[email protected]PROFESSIONAL SUMMARY
Investigate and analyze customer problems and needs, recommend solutions applying company
products and systems, ensuring that the Company's profit margin goals. Coordinating with team to
perform research and analysis on potential new equipment and systems, as well as reviewing all
telecom sector systems. Self-motivated, dynamic team player assisting metrics team to strengthen
reporting.
TOTAL EXPERIENCE (7 Year+)-
Job Profile at Buzzworks for Tata Play Fiber- (1st Dec’22-May 24’)
● Direct support and Coordinate with Installer and FR Eng for timely Installation and resolving
complaints. Directly contact with customers for their resolution satisfaction. Also tracking for
status of request for shifting.
● Prepare All MIS Reports using different type Excel formulas related with Installation and Falt on
daily basis as per need of management.
● Coordinate with Installer and FR Engineers for maintaining TAT (Timely resolution) of
installation and Complaint.
● Problem solving ability with help of company software to our team of FR and Installer.
● Corresponding on emails towards our senior queries on installation of Daily, weekly and Monthly
basis.
● Excellent grasp for business strategy and time management.
● Extensive high technology and telecommunication industry Experience.
● Superior coordination and daily, weekly, monthly closing.
Job Profile at Mynd Integrated Solutions Pvt. Ltd [ Pristyn Care (22nd May – 31st Aug]
● Report mailing on daily basis of Recon done process done.
● Making summary of Account Recon data on requirement of our senior as demanded.
● Corresponding on emails towards our senior queries on recon status as they required.
● Attending cross-functional meetings with finance and team to resolve Recon Hospital issues.
● Provide Hospital support and assistance in issue troubleshooting and resolution.
● Provide strong reporting and analytical information support to sales management team.
● Coordinate with Account and financial department for Recon finalization.
Job Profile at V5 Global Service Pvt. Ltd [ Lenovo-1st Feb’21-20th May 22]
● All MIS Report mailing on daily basis of the Sale summary of the company.
● Making summary of sale data on requirement of our senior as demanded.
● Weekly status of Display and Stock Summary of the product.
● Corresponding on emails towards our senior queries on sales as they required.
● Coordinate with sales team for the growth of business.
Job Profile at Rajesh Mahna & Co. [Law Firm- (1st Dec’17-31st Jan 21]
● Filing GST returns monthly on GST portal. (B2B/B2C Sales Entries with doc’s reference)
● Filling form 3B on GST Portal (Sales details with levied taxes)
● Entering data of Sales and Purchase invoice in MS Excel for Sales/Purchase Books and physical
invoices of clients.
● Entries of Sales, Purchase, Bank Transaction and Credit Card transaction in Tally.
● Corresponding on emails towards client queries on taxes as per instruction from seniors.
● Complete administrative duties such as making copies, answering and directing phone calls and
assisting clients.
● Preparing legal documents (Appeals/Writ Petitions/Affidavits/Legal Notices) in M S World and
correspondence.
● Responsible for maintenance of office assets (computers/printers) and consumable stationery
stock records and arrangement.
● Responsible for developing MIS Report for customer management
Job Profile in Rolex plating. (Mum) [Chemical plant-Jan’17-July-17]
● Worked as Production manager and Stock analyst.
● Responsible for production of plating by coordinating with operators.
EDUCATION
● High School from U.P. Board in 2000. (2nd Div.)
● Intermediate From U.P. Board in 2003. (2nd Div.)
● B.Sc. From D.D.U. Gorakhpur University, Gorakhpur in 2008. (2nd Div.)
COMPUTER EDUCATION
Operating Systems : MS Windows.
Computer Skills : Certified Course in Computer Basic from RATEI
MS Word, MS Excel, PowerPoint & (Tally-9: ERP)
PERSONAL DETAILS
▪ Name : Krishna Biharilal Srivastava
▪ Father’s Name : Sri Sudheer Kumar Srivastava
▪ Mother's Name : Smt. Nisha Srivastava
▪ Date of Birth : 01/01/1986
▪ Permanent Address : Basti, Uttar Pradesh
▪ Marital Status : Married
▪ Language Known : Hindi, English
▪ Nationality : Indian
DECLARATION:
I hereby certify that the above-mentioned are true and correct to the best of my knowledge and
belief. It given an opportunity to serve you it will be an asset for the organization to ensure to perform
my responsibility to the best of my ability to the entire satisfaction of my company and superiors.
(KRISHNA BIHARILAL SRIVASTAVA)
