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Activating Your M-Pesa Till Number Guide

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589 views37 pages

Activating Your M-Pesa Till Number Guide

Uploaded by

rosenjeri860
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as DOCX, PDF, TXT or read online on Scribd

How to activate M-Pesa till number for your business Wednesday, November 27, 2019 at 10:13

AM by Venic Nyanchama 6 min read In this generation, cash is slowly going out of favour with

consumers. Mobile phone payments such as Lipa na M-Pesa have revolutionized business. For

this reason, you should act fast to start accepting mobile payments. You can choose to acquire a

Safaricom business number, after which the procedure on how to activate M-Pesa till number

will be of great help. Image: [Link] Source: UGC Lipa Na M-Pesa is a mobile service

that allows your customers to pay for goods and services using “Buy Goods and Services” option

on Safaricom M-Pesa menu. To sort out the bills, once can pay as little as Ksh. 50. It is a vital

tool for any businessman running any business. How can you get and activate a till number for

your venture? What is a till? It is a distinct SIM card that is mainly created to receive your

business’s payments. It has a unique number that is referred to as a till number, and once a

customer sends payments, you will receive an SMS notification. READ ALSO How to pay for

Netflix in Kenya You cannot make calls or send an SMS using this line. However, you have

exclusive access to calling customer care agents in case you have any queries or complaints. The

SIM is given a unique merchant name according to your preferences. What is the difference

between Paybill and till number? Before going straight to the till number activation process, it is

imperative to comprehend its dissimilarity with Pay Bill. One of the differences between the two

is that in the case of till number, one has to use the option of “Buy Good and Services.” For Pay

Bill, you will have to select “Paybill” option in Lipa na M-Pesa menu. When it comes to the cost

of a transaction, till number holders pay, this means that if any of your customers make payments

using this option, they will not incur any additional costs. For Pay Bill, your clients will bear the

transaction costs. READ ALSO Easy steps for using the Fuliza M-Pesa option Pay Bill is meant

for use in situations where the consumer has a relationship with the organization receiving the
payments. The “Account Number” feature helps identify the consumer. Additionally, it is mostly

used for remote and online payments. On the other hand, Buy Good and Services is meant to be

used where the buyer has no relationship with the seller. For this reason, an account number is

not required. The method is most suited for the immediate purchase of services or goods on a

face-to-face basis. Image: [Link] Source: UGC READ ALSO: How to transfer money

from M-Pesa to DTB account Procedure on how to activate M-Pesa till number Below is a step

by step guide that will show you how to get till number for your business and much more. How

to sign up for a till number To get a Lipa na M-Pesa account, you will need the following: READ

ALSO How to get M-Pesa Till statement Business registration documents or business permits

KRA PIN National identity cards of all the business partners An M-Shwari registered Safaricom

mobile number You will then have to visit any authorized M-Pesa agents or Safaricom shop to

get enrolled in the service. How will your customers make payments to your till number? The

following process should be used to successfully pay for any goods or service you offer to your

customers: Go to SIM toolkit: Launch your app list scroll until you see this application. Click on

its icon and move to the next step. Select the SIM you wish to make payments: This step is only

meant for those using dual SIM card gadgets. Choose “M-Pesa”: A new window will appear

containing options such as “Send Money,” “Withdraw Cash,” “Buy Airtime,” and so on. Hit

“Lipa na M-Pesa”: It is the second last option and will be visible on the menu. Choose “Buy

Goods and Services”: Since you want to make payments for goods or services provided, then you

should use this option. Enter the till number: This number is usually written somewhere visible

on the counter. If you can’t see it, ask to avoid making the wrong transactions. Key in the

amount: You have to input the total sum of money you want to pay. Be careful not to enter the

wrong aggregate. Type in your PIN and confirm the transaction: Check if the business name is
correct to ascertain the purchase. READ ALSO How to reverse a PesaPal transaction If the

payment was successful, you will receive an SMS showing the amount paid and the name of the

merchant. What to do when the consumer makes payments to the wrong till number In such a

case, tell him/her to call the customer care immediately through 100 or 234 and 200 for post-pay

customers. You can also assist your customer by dialling 2134 from your till SIM card.

Safaricom will then contact the business owner, who received the payments requesting him/her

to initiate a reversal. There will be no additional costs, and your customer will receive all her/his

money back. In the event of receiving payments from a till error, you can initiate a reversal by

sending a message to 234 from your M-Pesa registered SIM card. Use the following format in

the SMS: "Reverse [Space] [Transaction ID]” without the quotation marks and brackets. For

example, if someone sends money to your till number by mistake and the transaction ID is

MY6677654D, you will compose the following message to 234: Reverse MY6677654D READ

ALSO How to pay for parking in Nairobi Such types of requests are only accepted when sent

from the line you registered your till number with and not the till SIM card. Image:

[Link] Source: UGC M-Pesa till number search Safaricom recently introduced a smart

tool that gives you the ability to access the information about any till number in just a few steps.

The Safaricom till number search tool helps in avoiding wrong transactions. Minimum and

maximum Lipa na M-Pesa amount Customers can pay a minimum of Ksh. 50 and a maximum of

Ksh. 70,000. For this reason, this payment option is not the best for merchants selling

commodities below the price of Ksh. 50 or above Ksh. 70,000. For instance, car dealers who sell

cars starting from a rate of Ksh. 600,000 should not use this method as it may be inconvenient

for their customers. A till SIM card can hold a total of Ksh. 50 million. So, if you receive more

than this amount in just hours, then this might not be the best option for your business. READ
ALSO How to open and verify your Skrill account READ ALSO: Safaricom M-Pesa charges:

new sending and withdrawal rates 2019 How to withdraw money from Lipa na M-Pesa You can

withdraw funds from your till SIM card to only the line you registered for the service. The

minimum withdrawal amount is Ksh. 51 and the maximum Ksh. 70,000. You can withdraw up to

Ksh. 140,000 per day to your person M-Pesa account, which holds a maximum of Ksh. 100,000.

The excess amount can be transferred to M-Shwari so that you can be able to withdraw Ksh.

140,000 in a day. To withdraw and check your till balance, use the USSD code *234*7#. You

will be charged 1.5% for any transaction. For example, if you cash out Ksh 70,000, your till

balance will be Ksh. 1050 less. What to do when your till SIM card is stolen Call customer care

via 2134 immediately and visit any Safaricom shop for a replacement. Your number will remain

the same. What changes is the SIM card. READ ALSO Berry loan app - download and

installation Do not panic as no one can withdraw funds from your account. Also, any money in

your till can only be cashed out through your phone number. Note that you cannot change the

number used for withdrawals. It is meant to prevent fraud. In case you want to change it, apply

for a new till through the process in this write-up. Now you know how to activate M-Pesa till

number. The process is that simple! Subscribe to watch new videos READ ALSO: Safaricom

beats Telkom, Airtel in customer experience – new survey Source: [Link] AUTHORS:

Venic Nyanchama (Lifestyle writer) Venic Nyanchama is an editor with more than three years of

working experience in journalism. She has an educational background in Journalism and Media

Studies from the University of Nairobi, having graduated in 2014. Venic has worked on different

platforms, such as Rumour Juice and [Link]. Her content encompasses celebrity

biographies, education, guides, fashion, and gaming. In 2023, Venic finished the AFP course on

Digital Investigation Techniques and the Google News Initiative. You can reach her via
venicmwendwa@[Link]. HOT: MCHANGA LINTURI AND KEITANY WILBERFORCE

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lifehacks FACTS AND LIFEHACKS How to pay for Netflix in Kenya Monday, January 04,

2021 at 8:15 AM by Yul Vincent Osoro 4 min read Netflix is one of the fastest-growing video
streaming platforms in Kenya and other parts of the world. Over the past few years, its

viewership in the country has been rising steadily, thanks to the availability of cheap internet

services. Also, the streaming service has been offering its Kenyan users affordable packages

worth trying. However, many of its users have been having a challenge paying for its services

due to the unavailability of a direct payment mode. Are you among the people who have been

struggling to know how to pay for Netflix services? Netflix logo. Photo: @netflix Source:

Facebook A considerable percentage of the Kenyan population relies on M-Pesa, Airtel Money,

and T-Kash services to pay for most services. For this reason, many of them would love to have

a payment option that allows them to renew their subscriptions using at least one of the mobile

banking options. Which are the best ways to pay for Netflix in the absence of the usual mobile

phone-based money transfer services? The good news is that there are a few tricks to make that

happen from the comfort of your home. Overall, all you need to have is an internet connection,

your subscription fee, and a PayPal account. READ ALSO 15 best 9anime alternatives for HD

anime streaming in 2020 How to pay for Netflix There is only one payment option that works for

Netflix in Kenya – credit or debit cards. Generally, Visa, MasterCard, or American Express is

acceptable. Therefore, people using PayPal can make payment stress-free via M-Pesa because it

contains a Visa logo. Can I pay Netflix with M-Pesa? Yes, it is possible to pay for Netflix

streaming services using M-Pesa. However, the process is not straight-forward; a direct payment

mode is not available yet, for instance, something like Lipa na M-Pesa. In the meantime, here is

a step-by-step process on how to pay for Netflix using PayPal via M-Pesa: 1. Create a PayPal

account if you do not have one already: Setting up a PayPal account can be done in less than two

minutes. On your search box, search for the official PayPal website to sign up for free. Ensure

the account bears the same name as that of your M-Pesa account for easy verification. READ
ALSO L-Pesa app review: Registration, paybill, loans, repayment 2. Link the PayPal account to

your M-Pesa: Go to PayPal Money Service to link the account. You do not have to worry if the

account is liked already. Follow the process as outlined on the website. 3. Make a deposit into

your PayPal account: Go to your M-Pesa and deposit money into the PayPal account using Pay

Bill Number 800088. Use your M-Pesa number as your account number. Ensure the amount you

deposit is equivalent to your preferred package. 4. Sign in to your Netflix account to update your

account information: Log in to your account to set a payment plan. Fill in the credit option form

fields with the correct information as it appears on your card. Details needed here, precisely, are

your first and last name, card number, expiration date, and security code (CVV). Netflix payment

update process. Photo: [Link] Source: UGC Now proceed to the “Account” then “Update

payment info” and choose PayPal. Enter your email address then press “Next” for more

directions and finally click “Agree & Continue” to complete the Netflix payment update process.

READ ALSO Amazing guide on how to become a Glover 5. Payment accepted: Once the email

is set, funds from your PayPal account will be automatically deducted from your account. The

amount to be deducted will depend on your viewership plan. Overall, making Netflix payment

online is as simple as explained here. How can I pay for Netflix without a credit card? At the

moment, you can only pay for its services using a credit card. Others pay using gift codes.

Netflix's website does not have any other alternative. Therefore, there is no need to try anything

else. Anyone purporting to have an alternative is likely looking for a way to scam you. So, what

are the payment methods for Netflix? You can only pay with a credit or debit card with the

following logos: Visa, MasterCard, or American Express. How much is Netflix per month in

Kenya? Netflix packages in Kenyan shillings. Photo: [Link] Source: UGC Now that you

know how to pay for the services, you may want to know the cost of its packages. Netflix offers
its customers three packages, namely Basic (Ksh. 700), Standard (Ksh. 950), and Premium (Ksh.

1200). READ ALSO How to send money to Tanzania from Kenya The price of each plan is

based on a few factors, such as video quality and the number of devices you can watch content at

the same time. Therefore, a higher package is probably the best, even though all viewers will still

get the same unlimited content. What do you think about this guide on how to pay for Netflix in

Kenya? It is a walk in the park as long as you have M-Pesa and PayPal accounts. Watch your

favourite TV series, movies, and documentaries on Netflix with little to no interruptions.

[Link] published a step-by-step guide on how to pay your DSTV bill via M-Pesa. Paying for

DStv has now been simplified by Lipa na M-Pesa services. All you need to have is a mobile

phone to renew your subscription. Launch your SIM Tool Kit app on your phone, then click

“Lipa na M-Pesa.” Proceed by clicking the “Pay Bill” option then enter 444900 followed with

your DStv Smart Card number as your account number. Finally, input the amount you want to

pay and your password to complete the process. READ ALSO How to activate M-Pesa till

number for your business Subscribe to watch new videos Source: [Link] AUTHORS: Yul

Vincent Osoro Yul Vincent Osoro is a proficient, versatile, avid reporter and SEO and academic

writer. Currently, he has grown to be an editor on our platform. He can create articles on various

niches, including tech, science, politics, lifestyle, culture, health, among many [Link] studied

Journalism and Mass Communication at the University of Masinde Muliro University of Science

& Technology (MMUST). Often, he believes more in results than rewards. HOT: LIQUOR

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more Home Facts and lifehacks FACTS AND LIFEHACKS How to check Fuliza limit Tuesday,

December 10, 2019 at 10:03 AM by Jackline Wangare 5 min read As far as innovation in the

area of technology goes, Safaricom has led the way by providing customers with numerous

solutions to their rising needs. With the successful implementation of M-Pesa, a mobile money

platform where customers can send money via their mobile phones, the telecommunication giant

introduced an additional feature to its M-Pesa customers, Fuliza. With different customers

having different limits, how to check Fuliza limit is an area in which many customers have

questions. What is Fuliza? Who can access this service? Image: [Link] @SafaricomPLC

Source: UGC With the advancement of mobile money services to the most remote areas of the

country and the daily transactions of many Kenyans, different challenges arose from this facility.

The inability to complete an M-Pesa transaction because of the lack of enough funds was one

such challenge and thus Fuliza was introduced. With this service, it is quite easy to continue with

day to day transactions and not be stuck because of insufficient funds. So, can you withdraw

Fuliza? What exactly are the steps on how to check Fuliza limit? READ ALSO How to send

money to Tanzania from Kenya READ ALSO: How to transfer money from M-Pesa to

Cooperative bank What is Fuliza? It is an overdraft service that allows M-Pesa customers who

have registered for the option to complete their M-Pesa transactions when they have insufficient

funds in their M-Pesa account. It provides a prompt on the screen when you try to perform any

transaction with insufficient funds and allows you to choose whether or not you wish to proceed

and Fuliza or cancel the transaction. If you select to proceed, it will clearly indicate the extra
amount which will be credited to you and allow you to proceed with the transaction. This means

that Fuliza is not an M-Pesa loan but a continuous overdraft service just to allow you to complete

a transaction. How do I opt-in? To join, you need to be an M-Pesa registered customer with an

active Safaricom line. This means that you will have to have been a Safaricom customer for

more than 6 months in order to qualify to be an M-Pesa user and consequently a Fuliza user. If

you have achieved this basic requirement, all you need to do is dial *234# and select Fuliza M-

Pesa option to opt-in. READ ALSO How to activate M-Pesa till number for your business What

are the charges Charges for using this service are broken down into categories with different

categories having different charges associated with them. The rates for the services are given as

follows: Ksh 0-100 one-time back fee of Ksh 2 Ksh 101-500 1% access fee and a daily fee of

Ksh 5 Ksh 501-1000 1% access fee and a daily fee of Ksh 10 Ksh 1001-1500 1% access fee and

a daily fee of Ksh 20 Ksh 1501-2500 1% access fee and a daily fee of Ksh 25 Ksh. 2501-70000

1% access fee and a daily fee of Ksh 30 You can also query charges for specific amounts. To do

this, dial *243# and select the Fuliza option then choose the query charges option. Input the

specific amount you wish to find out and submit it. You will receive an SMS with the details

concerning that amount. Image: [Link] Source: UGC How to check Fuliza limit READ

ALSO How to get M-Pesa Till statement Does Fuliza have a limit? Yes. Different customers

have different limits. To check your limit, dial the USSD code *234#, choose Fuliza and select

the option to check your limit. After the request is received by Safaricom you will receive an

SMS detailing how much you can borrow and your maximum limit. How do I repay? The

repayment process is automated. Any funds received or deposited in your M-Pesa account will

automatically be used to clear your outstanding balance. It is recommended that you clear your

Fuliza M-Pesa balance within 30 days. Past the period, you will not access the service if you
have any unpaid balance. This will, however, be restored upon the full repayment of your

balance. The sooner you repay your balance, the better it is for you. READ ALSO: How to get

M-Pesa Till statement How to increase Fuliza limit In order to increase your limit, all that is

required is that you continue using Safaricom and M-Pesa services frequently and make sure you

repay Fuliza in time by topping up your M-Pesa account. This will allow your limit to gradually

increase. READ ALSO How to reverse a PesaPal transaction Why is my Fuliza limit zero? You

cannot access Fuliza if any of the conditions below are not met: You have not been on M-Pesa

for at least 6 months. You are listed with the credit reference bureau (CRB). You have defaulted

your Mshwari loan. Any of the conditions listed will cause you to have a zero limit. A detailed

list of all the Fuliza terms and conditions can be found on the Safaricom website or the

Commercial Bank of Africa website. How do I opt-out? To opt-out, simply dial *234# and

choose the Fuliza M-Pesa option. Once in the menu, choose from the list the option to opt-out of

the service. There are no charges for ending this service and you can re-activate this feature any

time you wish. You can continuously monitor your Fuliza status by getting a mini-statement by

simply dialing *234#, selecting Fuliza M-Pesa and choosing the option to receive a statement. It

will provide detailed information about your current and previous status of the service. With this

service, customers can breathe a sigh of relief when in dire need to complete a transaction,

proving that indeed the network is making life better. So now that you know how to check Fuliza

limit, why don't you sign up? READ ALSO: Kenyans borrowed about 81 billion on Safaricom's

Fuliza in 6 months - report Read more: Source: [Link] AUTHORS: Jackline Wangare

(Lifestyle writer) Jackline Simwa is a content writer at [Link], where she has worked since

mid-2021. She tackles diverse topics, including finance, entertainment, sports, and lifestyle.

Previously, she worked at The Campanile at Kenyatta University. She has more than five years
in writing. Jackline graduated with a Bachelor’s degree in Economics (2019) and a Diploma in

Marketing (2015) from Kenyatta University. In 2023, Simwa finished the AFP course on Digital

Investigation Techniques and Google News Initiative course in 2024. Email:

simwajackie2022@[Link]. HOT: SWEET WORDS FOR HER TIMOTHY OLYPHANT

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ARTICLES FOR YOU Read more Home Facts and lifehacks FACTS AND LIFEHACKS How

to get M-Pesa Till statement Tuesday, November 26, 2019 at 9:40 AM by Simon Ayub 5 min

read Safaricom is always pioneering new products in the market that catapults the firm higher

and higher. For instance, the M-Pesa product, which was a first in the region and an impactful

technology in the telecommunication industry, was well received. Fast-forward and years later, a

simple monetary transaction platform has created other business-oriented products that help ease

transactions. If you are using this telco’s Lipa Na M-Pesa platform for business transactions, then

you have indeed, at one point, wondered how to get M-Pesa till statement. Maybe you want it for

logistics or solely for accountability. The good news is, getting your statement is a simple and

straightforward process. Image: [Link], @SafaricomPLC Source: Twitter It is a great idea

to keep track of your business transactions, and an M-Pesa Till statement would serve the

purpose. With a bank account, you ordinarily get your statement, although the service is

currently digitized. Most mobile money users often disregard this because of the seemingly low
volumes that are transacted in real-time, and the convenience of having all the transactions at

hand. At the forefront of mobile money transfer services, Safaricom is offering merchants the

capability to request an M-Pesa statement; the process is straightforward and convenient for

most. READ ALSO How to pay for Netflix in Kenya READ ALSO: Safaricom no-expiry date

bundles? What exactly does this mean? What types of statements are available? Now, being a

business, you are probably handling large transactions. Judging from the fact that an M-Pesa Till

line can hold up to Ksh.50, 000,000, you wouldn’t want a brief statement that doesn’t express the

depth of your business transactions and profits. Usually, one has two alternatives: a full

statement or a mini statement. When you go for the long one, which can be an M-Pesa statement

for one year, you will get something that is more detailed. On the contrary, the short one,

referred to as the mini-statement, gives you data on the last five transactions. You can get this via

SMS. When you request a full statement, considering its length, it will be transferred to your

email address. If you want a statement that goes back more than one year, you'll have to do it the

traditional way. Visit a Safaricom care centre and talk to the customer representative who will

help you. READ ALSO Easy steps for using the Fuliza M-Pesa option Something else to keep in

mind as you download your M-Pesa Till statement is that they are sent in PDF; hence, you will

require a PDF viewer. In most instances, the document will be password-protected, and you'll

have to enter your national ID number or that of any other document that you registered your till

or account with. READ ALSO: How to convert airtime to cash How to get M-Pesa Till statement

Image: [Link], @SafaricomPLC Source: Twitter Immediately you are assigned a Lipa Na

M-Pesa SIM Card, which is available through various application processes, you are assigned a

till and store number. The till number is also connected to a nominated Safaricom number, where

most business owners choose their numbers for ease of transaction. It will also have the
capability of dialling a dedicated USSD code for a menu of your backend. The connection

established to the Lipa Na M-Pesa Till allows the business owner to transfer their till balance to

their M-Pesa account. Well, tracking all these movements can be cumbersome, and relying on

your memory doesn’t help at all. So’ here’s how you can easily download M-Pesa Till statement:

READ ALSO How to activate M-Pesa till number for your business On the Lipa Na M-Pesa

line, dial *234# and then confirm with the call button as you would typically do in other

inquiries. You will get different options that will pop up on your screen, and you can click on

"My M-Pesa information," then proceed to press M-Pesa statement. Press the “Full statement”

option and then proceed to the next prompt where you will be requested to enter your

identification details. This will probably be your national ID or passport number. Once you are

done, you will get a prompt to enter the email address where you want the till statement to be

sent. Make sure that this is your personal or business email to avoid data breaches. Immediately

you are done with the above steps you will get a text message informing that you will receive the

M-Pesa statement in the designated email address. You will receive the Lipa Na M-Pesa Till

statement regularly to your account on the fifth of every month. READ ALSO Used cars for sale

in Kenya: 10 cheapest models and their prices The same process applies when you are interested

in getting an M-Pesa Paybill statement, although it is slightly tweaked. If you are only interested

in checking some previous transactions and are not interested in a full statement, you can opt for

the M-Pesa mini statement. This will come directly to your phone and is representative of around

five previous transactions. READ ALSO: Peter Ndegwa: Wife pens sweet message following

appointment of first Kenyan Safaricom CEO M-Pesa Till statement disclaimer? Here’s how to

circumvent it Image: [Link], @SafaricomPLC Source: Twitter Maybe you’ve got your M-

Pesa statement of one year and are looking to use it in court. Unfortunately, there’s a disclaimer
indicating that you cannot use it in court proceedings. There are ways to counter this simple

problem. All you have to do to get your approved M-Pesa Till statement is to visit your nearest

Safaricom retail shop and inform them of your request. They are going to give you a form where

you will fill in all the details of your request and your identity. It is submitted with the relevant

documents relying on the nature of your application. The standard processing time for such is

five business days. READ ALSO How to download Tala loan app in Kenya: links and step-by-

step guide READ ALSO: Safaricom names Peter Ndegwa as the company’s new CEO Lipa Na

M-Pesa Till customer care line There are times when using the simple techniques to download

M-Pesa Till statement might hit a dead end. Instead of heading to a Safaricom shop, the firm has

a dedicated line for till number owners, which is 2134. It is a free line that you can call and get

your inquiry promptly attended to. There you have it, the most straightforward approach on how

to get M-Pesa Till statement for different businesses. The Lipa Na M-Pesa service has, since its

launch, been assimilated by numerous businesses because of its capability of simplifying

business transactions. Companies are also interested in tracking their transactions, and the

statement inquiry feature has for sure, given them an excellent way of being updated every time.

Hopefully, the methods stated above will meet your immediate statement requirements. Should

they not suffice, you can always use the traditional approach of visiting your closest Safaricom

shop. Read more: [Link]


How To Get M-Pesa Till and Pay Bill Numbers For Your Business

by Edwin A. · Published June 3, 2021 · Updated June 3, 2021

MPESA Paybill Number and Till Number

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How can I register for a Safaricom Till Number and MPESA Paybill Number for my business?.

Here is an easy, step by step guide on how you can be able to get your own Till Number or

Paybill Number to make MPESA payments easy for your business.

Safaricom Till Number will make it easy for your clients and customers to pay you without

paying for any MPESA transactions (no charges).

While on the other hand, the Lipa na M-Pesa Paybill Number may involve transaction fees when

used by your clients and customers as a payment method.

If you want to apply and acquire your own MPESA Paybill Number or a Till Number.

In this article, we have provided a comprehensive guide on how you can register and get your

own Safaricom Till Number and Paybill Number to use as a payment method for your

businesses, an organization, institutions, or any other type of business you may need a payment

method to.
But before starting your application process, here is what you need to know about the difference

between the two Safaricom MPESA Payment Methods.

Whats the difference between Buy Goods Till Number and MPESA Pay Bill Number

For Till Number;

There are No Transaction Charges which means the business bears the charges

There are no account number or name needed during a transaction.

It’s Limited to Distance.

For M-Pesa PayBill Number;

There are charges involved during a transaction from both end

(Customers Transactions below Ksh. 100 are Free)

An Account Number or Name is required for transactions to take place

Also Read: Richest Pastors In Uganda and Their Net Worth (2024 Top List)

It’s not limited to distance


Who is a Till Number or Paybill Recommended for?.

The best place to have an MPESA Till or Paybill Number is at;

A Restaurant or Hotels

Churches

SACCOs and Cooperative societies in Kenya

Government Organizations

As an Individual Persons

A Sole Proprietor

A Limited Liability

A Non-Governmental Organizations

Banks and any Financial Institutions etc.


These are the best places to have a Till Number.

With that said, below is an easy guide on how you can start your Till Number or Paybill Number

application process in Kenya, easy and quick.

How To Apply for an MPESA Till Number:

The first step is to get the application form from the nearest Safaricom Shop or simply download

it from the Safaricom Website

You will need the following.

A copy of Utility bill or Business photo. For confirmation of the Business

An Individual or Business KRA PIN

A copy of business registration or business permit

A copy of your National ID/s of persons registering for the Till Number

Letter from your Bank confirming Bank your details/ A Canceled cheque

After filling out the application form and making sure it’s signed where applicable.
Make sure that all the listed documents are attached to your application form.

You can now go ahead and submit the application to the nearest Safaricom Retail Shop,

(Safaricom Shops).

The process usually takes about 3 days to be complete and get an M-Pesa Till Number.

Here is now how to apply for your Safaricom MPESA Paybill Number for your business.

How To Apply for Lipa Na M-Pesa Paybill Number:

The Lipa Na M-Pesa PayBill Number Application Process is quite simple.

Also Read: M-Pesa Registration: How to Register and Activate Safaricom M-Pesa

Get the Application Form from any Safaricom Shop or online through the Safaricom Website.

Fill out the application forms as indicated, and don’t forget to attach the following documents

A copy of Utility Bill or Business Photo to affirm the existence of the business

A copy of your Business Permit (License)

A copy of your National ID/Military Service Number/Passport


A Canceled cheque or letter from Bank proving your bank details

After completing the entire process of filling out the application and attaching all the necessary

documents.

It’s time to submit the application forms to the nearest Safaricom Shop.

The process will take around 3 days at most to complete before your Lipa Na M-Pesa Pay Bill

number is ready.

Here is how to make payments using both Till Number and Paybill Number.

How To Pay Using MPESA Till Number:

Select M-Pesa

Select Lipa na M-Pesa

Chose Buy Goods and Services

Enter the Till Number and press Ok

Enter the amount of money to pay


Enter your MPESA PIN and press OK

Use the MPESA Hakikisha to confirm the details you have provided and Send

How To Pay Using MPESA Pay Bill Number:

Select M-Pesa

Select Lipa na M-Pesa

Select the Pay Bill option

Enter the Business Number

Enter the Account Number or Name

Enter the amount of money to pay

Enter your MPESA PIN and press OK

Use the MPESA Hakikisha to confirm the details you have provided and Send
M-Pesa Bulk Payment service (B2C) application requirements and charges Friday, December 06,

2019 at 11:18 AM by Victor Ongaya 4 min read M-Pesa bulk payment, also popular as B2C, is

one of Safaricom m-banking services known to streamline operations. With B2C, organizations

can issue disbursements or payments from their shortcode to clients’ phones in real-time. Any

institutions or companies, whether government-owned or private, can facilitate faster payments

to individuals through the M-Pesa Bulk Payment service. Image: [Link], (modified by

author) Source: UGC Organizations can apply for bulk payment service in two ways: With the

assistance of any individual offering sales services with Safaricom’s permission Direct

application through a self-onboarding link Areas where M-Pesa bulk payment service is used

The service can be used in different sectors to facilitate fast payments. Here are some bulk

payment Mpesa transactions: SACCOs, Microfinance institutions, and banks for cash withdrawal

and loan payout directly to receivers’ Mpesa. Settling insurance claims Sending casuals’

payments and disbursement of salaries for companies For promotional payments such as cash

prizes Business payments like daily wages, small purchases, or petty cash Payment of annual

dividends for companies that are publicly listed Disbursement of different workshop and

payment funds, per diems, field staff wages, and development or relief funds READ ALSO

NCBA paybill: How to send money from M-Pesa to your bank account Channels used for M-

pesa reconciliation and payments Image: [Link] Source: UGC B2C completes

transactions through these channels : Mpesa G2 system – For this, you must install the Mpesa

certificate on a Windows computer. If you have challenges acquiring Safaricom B2C application

form or completing the installation, just send a blank email to M-

PESAcertpassword@[Link] and you will be guided aptly. M-Pesa portal for payments

– This one does not require the certificate installation since it is web-based. Application
Programming Interface (APIs) – This system enables the flow of information between systems. It

offers an interface for a particular system to socket into the other easily. By using this tool, it is

not a must for businesses to run their Mpesa systems directly. Instead, they will rely on their on-

premise programs for fund disbursement via Mpesa. Requirements for Bulk Payment service The

qualifications to use the B2C payment service vary with the nature of the company. Sole

proprietors, limited liability companies, partnerships, non-denominational churches, private

schools, SACCOS, and NGOs all have several distinct requirements. READ ALSO NHIF M-

Pesa Paybill number for contributions, penalties, and employers However, here is a recap of the

common must-haves for bulk payment: Identification documents of proprietors, directors, and

individuals opening the account Bank letter or cancelled cheque to ratify bank details Certificate

of Registration copy for NGOs A copy of the application form and terms and conditions duly

filled and signed A copy of company registration, certificate of incorporation, Company’s or

proprietor’s KRA PIN for the proprietors, directors, or company Utility bill copy A company’s

sealed resolution by the board on letterhead alongside signatures of at least two directors Copy of

CR12 with a 90-day validity period CBK remittance license for international money transfers

Audited statements of financial position Ministry of Education license if it is a private school

Partnership deed copy SAFARICOM AML/KYC completion by Saccos M-Pesa B2C charges

Here are the charges as they appear on the company shortcode: A transaction band of between

Ksh. 50 to Ksh. 1,000 costs Ksh. 15 Transactions between Ksh. 1,001 and Ksh. 70,000 will cost

Ksh. 22 READ ALSO How to apply for M-PESA paybill number for fundraising Note that the

customer that will be receiving their cash will not pay for the service. Also, you can facilitate

payments even to numbers outside the Safaricom network, and you will not pay anything beyond

the defined tariff. Also, remember that you cannot make payments to another shortcode, but only
make payments to your customers or workers via mobile phones. Such transactions use the

Business to Business (B2B) service instead and these have different M-Pesa B2B charges. How

to deposit funds for payments A company, organization or institution can do an RTGS transfer to

their M-Pesa corporate account at either KCB and CBA banks. To do this, you have to quote

your B2C shortcode starting with the number 333. The last number should be the beneficiary's

account number. You can also make EFT, cheque, and cash deposits to your Mpesa holding

account. If you are using CBA Bank, then the account number to use is 0420448007, while KCB

Bank clients can use 1147921954. As you make the deposit, ensure the B2C shortcode is quoted.

READ ALSO M-TIBA: How to register, withdraw and use the service If you find M-Pesa Bulk

Payment service to be ideal for your operations, then apply today. READ ALSO: Safaricom

abolishes expiry dates for data bundles hours after lawyer files suit on the same Safaricom

admits it was difficult to get a Kenyan to run company Payza to Mpesa: how to transfer money?

Source: [Link] AUTHORS: Victor Ongaya (SEO author) Victor Ongaya is a reporter, he

has been exploring his writing passion by delivering informative, evergreen content since

December 2018. He boasts five years’ experience in journalism and has written for several

digital news platforms and websites. Besides writing, Victor is a Certified Public Accountant. He

loves traveling, basketball, reading, and swimming. HOT: WEDDING GOWNS KATE

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lifehacks FACTS AND LIFEHACKS NCBA paybill: How to send money from M-Pesa to your

bank account Tuesday, August 17, 2021 at 6:27 AM by Grace Waruguru 3 min read The NCBA

paybill has gained immense popularity over the past few months. Like many other Lipa na M-

Pesa transaction modes, the NCBA platform has made it easy for clients to transfer money to and

from their bank accounts. Moreover, in a world where convenience is now a priority for most

individuals, the paybill could not be more timely. Photo: @ncbabank Source: Facebook NCBA,

fully known as National Commercial Bank of Africa, is a subsidiary of NCBA Group PLC, a

financial services provider in East Africa and parts of West Africa. The institution's growing

branch network has made the services accessible to numerous people. In addition, the NCBA
paybill has enhanced money transfer from mobile to the bank regardless of the clients' location.

How to transfer money from M-Pesa to your NCBA bank account Whether your transactions are

personal or business-related, there are several reasons for the movement of cash from M-Pesa to

your bank account, including centralized bookkeeping. The mode of cash transfer is safe and

reliable. Here is how to transfer money from NCBA to Mpesa: READ ALSO How to transfer

money from NCBA to another bank account and the charges NCBA paybill The National

Commercial Bank of Africa paybill is 880100. Here are the steps to follow when transferring

money to your bank account. The NCBA paybill charges are KShs 30 for every transaction.

Open Mpesa through the Safaricom menu or Mpesa app. Select Lipa na Mpesa. Select paybill.

Enter 880100 as the business number. Key in your NCBA account number. Input the cash that

you wish to transfer from Mpesa to your account. Enter your Mpesa PIN. Confirm that all the

details you have entered are accurate. After the transaction, you will receive confirmation

messages from NCBA and Mpesa. Store these messages in case any dispute surrounding the

transaction arises. NCBA loop One of the unique products at NCBA is the loop platform. NCBA

loop is a digital banking service that offers affordable and round-the-clock banking services

through mobile and web. You can get the service through the application available for download

on Google Play Store. READ ALSO How to transfer money from KCB to Equity bank account

in Kenya NCBA loop has revolutionized banking because customers can conduct numerous

transactions online and in the comfort of their homes. The NCBA Loop Paybill Number 714777.

You can transfer money to your loop account through the following steps: Open Mpesa through

the Safaricom menu or Mpesa app. Select paybill. Enter the business number 714777. Input the

NCBA loop account number where you want the money deposited as the account. Enter the

amount you want to send. Insert your Mpesa PIN and confirm the transaction. The Mpesa to
NCBA charges can change as Safaricom reviews its rates. However, the revision of the fee does

not happen regularly. NCBA loan paybill Photo: @ncbabank Source: Facebook NCBA is famous

for its attractive mobile loans. You can also repay your loans through the same paybill numbers.

Remember to use the correct number depending on the cash transfer option you choose. On the

other hand, former NIC account holders can use the NCBA prepaid paybill, 488488, to transfer

money to their bank accounts. They can also use the NCBA prepaid card paybill, 445992, for

loan repayment. READ ALSO Gulf African Bank mobile banking: Everything to know about

GABPesa NCBA and NIC formed a merger in 2019. The bank then began to operate under its

new name, NCBA Bank Kenya PLC. The fusion of the two institutions created one of the largest

banks countrywide based on assets. The NCBA paybill is now a preferred transfer mode for

clients wishing to transfer their money from their mobile phones to the bank. The convenience of

the process has attracted numerous people because they can conduct their business at any time of

the day. [Link] published an article describing how to send money from Mpesa to an Equity

bank account. You can opt for the paybill number 247247, which has minimal charges and is

also a convenient option. Subscribe to watch new videos Source: [Link] AUTHORS:

Grace Waruguru (Lifestyle editor) Grace Waruguru is a lifestyle reporter and holds a Bachelor's

degree in Communication (Public Relations) from Daystar University, Kenya (Class of 2010).

She has over 4 years of experience in article writing and digital media content creation for

various local and global brands. Currently based in Nairobi, Kenya, Grace started working at

[Link] in October 2020 and as a content creator at Brand2D (June 2022 - May 2023). In

2023, Grace finished the AFP course on Digital Investigation Techniques. Email:

Wagachuhi@[Link] HOT: ECITIZEN NTSA LOGIN GLORIA MULIRO PAYPAL LOG

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and lifehacks FACTS AND LIFEHACKS NHIF M-Pesa Paybill number for contributions,

penalties, and employers Tuesday, April 21, 2020 at 1:12 PM by Simon Ayub 5 min read The

National Hospital Insurance Fund is a government-based, public medical cover that aids

Kenyans to access services from accredited health facilities. Therefore, as is the norm with most

insurance services, there is a premium to pay to access the benefits. NHIF accepts members from

both formal and informal sector, and in recent years have been stepping up their efforts to

include better healthcare to its members. Every NHIF member is obligated to remit a monthly

contribution to their existing accounts. Luckily, there is an NHIF M-Pesa paybill number that

provides a hassle-free and efficient way of submitting payments. Image: [Link],

@nhifkenya Source: Twitter Everybody’s familiar with M-Pesa Paybill. Hardly any business or

service provider can survive without offering this straightforward payment option to clients. That

is why the NHIF Paybill number provides members with an efficient and effective avenue for

submitting their monthly premiums. What is the official NHIF Paybill number? READ ALSO

NCBA paybill: How to send money from M-Pesa to your bank account Are you wondering how

to pay NHIF via M-Pesa? Safaricom's mobile money transfers have revolutionized payments in

Kenya's financial sector. Among its benefits is the merchant payment option to various

institutions, and it has worked very well for the National Hospital Insurance Fund. Now, you can

pay your monthly contributions and penalties via their official business number or Paybill that is
200222. The entire process is the same as you would when accessing services for other

institutions. However, the details required are different and specific to every purpose. NHIF M-

Pesa Paybill number – how does it work? Of course, there are different methods and avenues for

remitting your NHIF payments. However, NHIF payment via M-Pesa seems supreme because of

the heavy reliance on mobile phones by the majority of the population. So, how does NHIF M-

Pesa payment work? Steps to pay NHIF via M-Pesa Image: [Link], @nhifkenya Source:

Twitter Unlock your phone and open your sim toolkit. If you have a dual SIM phone, choose the

Safaricom toolkit option to access M-Pesa. Select M-Pesa and head on to Lipa na M-Pesa. Select

Paybill and enter NHIF's business number, which is 200222. Enter your National ID number as

the account number. This will make sure that your payment reflects on your NHIF membership

account. On the amount page, enter the amount you are willing to contribute for that month. You

will then get the usual prompt for your M-Pesa PIN. Write the PIN and click confirm. From the

pop-up, confirm if you have entered all details correctly (you can cancel if you desire to make

slight changes) and exit the SIM toolkit. Later, you will get an M-Pesa confirmation message

detailing your most recent transaction. This message will act as evidence for your deposit and an

update to your NHIF monthly contributions. READ ALSO How to apply for M-PESA paybill

number for fundraising READ ALSO: NHIF outpatient hospitals list in Nairobi How to pay

NHIF penalty via M-Pesa As a voluntary member of the National Hospital Insurance Fund, you

can sometimes forget to update your monthly subscription. The insurer has established a system

whereby members are penalized for late payments. So, how can you pay your penalty utilizing

the NHIF M-Pesa Paybill number? Open your phone’s toolkit to access M-Pesa services. On the

M-Pesa menu, click Lipa na M-Pesa to access the Paybill option. Once you click the Paybill

menu, you will get a prompt requiring you to input a business number. Enter the official NHIF
Paybill no 200222 on the space. After this, you will be asked to enter your account details. Here,

you will write your National ID number followed by the letter “Y” at the end. For example,

“34567889y.” Write down the amount of penalty you wish to pay. This will be the cumulative

amount of all the months that you defaulted. You will get a prompt to enter your M-Pesa PIN to

validate the transaction. Confirm that all your entries are accurate and exit the application.

Shortly, you will get an SMS confirmation of successful receipt of the payment and the usual M-

Pesa confirmation number from Safaricom. READ ALSO How to activate M-Pesa till number

for your business Remember that this process is only available for the self-employed NHIF

members alone. If you are employed, the burden falls with your employer as they are supposed

to ascertain all your monthly payments are remitted on time. READ ALSO: NHIF dental cover -

rates, hospitals, and limit How to check your account’s status Of course, you cannot be

submitting your monthly payments to NHIF without knowing whether your account is in perfect

state. After all, you do not want to be shocked at the hospital’s reception when you find out your

payments cannot be processed. You can always check your account's status via SMS or online

when you deem it necessary. Immediately after you make NHIF payment online or via the NHIF

M-Pesa payment method, you can find out your account was updated. Checking status online

Visit [Link] and access the self-service portal. If it is your first time, complete the sign-

up process. Proceed to log in if you are a returning client. Once you have registered (using card

number, email address and number) and successfully logged in, proceed to check your account

status online. READ ALSO M-TIBA: How to register, withdraw and use the service Using a

mobile phone to check the status Using your phone’s messaging app, type “ID” followed by a

space and then the number. Send the text message to 21101. You are going to receive a text

message shortly detailing various aspects of your account. READ ALSO: NHIF outpatient
hospitals list in Nairobi NHIF Byproduct pay online NHIF intends to capture all amounts

deducted from all employees to provide efficient service delivery to all members and dependents.

Therefore, employers can easily submit their NHIF Byproduct pay online using a simplified and

sophisticated process. All one has to do is register and upload it on the platform once logged in.

This capability has made processing faster and reduced human error. NHIF contacts Image:

[Link], @nhifkenya Source: Twitter If you ever find yourself experiencing problems with

NHIF, you might want to get in touch by either visiting their offices or calling. NHIF head office

Upper Hill, Nairobi P.O. Box 30443 – 00100, Nairobi Tel: 0800 720 601, (020) 2723255/56,

(020) 2714793/94 and (020) 2722527 Email address: customercare@[Link],

complaints@[Link] Website: [Link] READ ALSO Simplest way to check your

KIWASCO bill and the payment steps READ ALSO: NHIF dependent registration: How to add

dependents easily If you are employed, you are probably getting your NHIF contribution

deductions automatically from your salary. However, retirees and the self -employed have to

familiarise themselves with the NHIF M-Pesa payment method to process their payments and

enjoy benefits. With the NHIF M-Pesa Paybill number, submitting payments has never been

easier. Subscribe to watch new videos READ ALSO: How to check NHIF account status online

NHIF haitasimamia malipo ya hospitali kwa mke wa pili How to know your NHIF outpatient

hospital Source: [Link] AUTHORS: Simon Ayub (Lifestyle writer) Simon Ayub is a

Content Manager, Strategist, and writer who joined Tuko's team in 2019. He graduated in 2014

with a BSc in Agricultural Economics and is a CPA. Simon has over a decade of experience

creating content for [Link], theHoth and other platforms. He works on content

encompassing biographies, fashion and lifestyle, gaming, and more. Simon was awarded the

"Writer of the Year" 2022 on Tuko. In 2023, Simon finished the AFP course on Digital
Investigation Techniques and, in 2024, expanded their skills through the Google Initiative

Course. You can reach him via simonayub@[Link]. HOT: KENYA INSTITUTE OF MASS

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YOU Read more Home Facts and lifehacks FACTS AND LIFEHACKS Safaricom M-Pesa

short-term Paybill application process and charges Thursday, November 28, 2019 at 10:11 AM

by Teresia Mwangi 5 min read The launch of M-Pesa in 2007 revolutionized the banking system

in Kenya. With over 30 million active users, M-Pesa has enabled the smooth transfer of money

across boundaries. One of the M-Pesa services that are popular among individuals, companies or

organizations is Paybill. To use this service, you must be conversant with the M-Pesa short-term

Paybill application process and charges. Image: [Link], @safaricomcustomerscare

Source: Facebook Paybill is a cash collecting service that allows for the regular collection of

money from your customers through M-Pesa There are three categories in the Paybill service;

Bulk payment, Short Paybill, and M-Pesa Biashara. You will be charged a small transaction fee,

but with the convenience it gives, isn’t it fair? The process of applying for the service is

straightforward. Below is a step- by- step guide on how to apply for the short-term Paybill

number. READ ALSO: How to activate M-Pesa till number for your business READ ALSO

How to pay for Netflix in Kenya M-Pesa short-term Paybill application To kickstart this process,
you need to get a copy of the application form. Download it together with the list of requirements

and terms and conditions. Safaricom short-term Paybill number The short-term paybill is a

service that has enabled people to fundraise money for a short period for events such as

weddings, charity, school fees etc. The service goes for a maximum of 6 months. It is important

to note that you will be required to provide documents that justify the course of application

during the application process. The process of registration is free, but there are transaction

charges that apply when making payments to the Paybill number. Short-term paybill

requirements Image: [Link] @sonkonews Source: Instagram There are several

requirements that must be met depending on the purpose of the paybill number. Here is the list of

the broken down requirements: READ ALSO: How to get M-Pesa Till statement READ ALSO

NHIF M-Pesa Paybill number for contributions, penalties, and employers Medical fund

Correctly filled and signed Paybill Application form indicating the duration and purpose of the

number. Signed terms and Conditions. Copy of national ID and PIN certificate of the applicant.

Certified supporting documents from the Hospital / Doctor treating the patient which confirm the

need for the fundraising. If applying on behalf of the beneficiary; Minor: the parents/guardian of

the child should apply, and the child’s birth certificate should be attached to the rest of the

documents listed above. Incapacitated persons: certified copies of ID & PIN Certificates for both

parties will be required. Education fund Correctly filled and signed Paybill Application form

indicating the duration and purpose of the number. Signed terms and Conditions. Copy of

national ID and PIN certificate of the applicant. Certified supporting documents from the

educational institution stating the need for the education fund If applying on behalf of the

beneficiary; Minor: the parents/guardian of the child should apply and the child’s birth certificate

should be provided. READ ALSO How to send money to Tanzania from Kenya Funeral fund
Image: [Link], @safaricomcustomerscare Source: Facebook Correctly filled and signed

Paybill application form indicating the duration and purpose of the number. Signed terms and

conditions. Copy of national ID and PIN certificate of the applicant. Certified notice of death.

Proof of kin. Copy of national ID of the next-of-kin (certified by an advocate). READ ALSO:

Safaricom Bonga points phones on offer to redeem in 2019 Wedding fund Correctly filled and

signed Paybill application form indicating the duration and purpose of the number. Signed terms

and conditions. Copy of national ID and PIN certificate of the applicant. Letter from the

institution that is to wed the couple. Clearance letter from AG’s office (Registrar of Marriages).

Copies of national ID & PIN certificate for the couple (certified by an advocate). Charity or

catastrophe Correctly filled and signed Paybill application form indicating the duration and

purpose of the number. An official letter written by the committee members and signed by at

least two committee members. Letter from the bank showing that an account has been set up for

the intended purpose, as specified in the letter. READ ALSO How to activate M-Pesa till number

for your business Image: [Link], @techloy Source: Facebook Church fundraising

Correctly filled and signed Paybill application form indicating the duration and purpose of the

number. An official letter from the church authorizing the fundraising with a listing of the

committee members/elders of the church, and signed by at least two committee members. Any

other official document from the church. School fundraising Correctly filled and signed Paybill

application form indicating the duration and purpose of the number. An official letter from the

school authorizing the fundraising with a list of the committee members, and signed by at least

two committee members. A letter from either the Board of Governors (BOG) or Parents

Teachers Association (PTA) authorizing the fundraising. Any other official document from the

school. READ ALSO: Safaricom no-expiry date bundles? What exactly does this mean? How to
apply for the short-term Paybill number All the applications should be made through the online

portal. Documents that are uploaded can be in any format except the ZIP file format. Follow this

procedure to apply for the number. READ ALSO M-TIBA: How to register, withdraw and use

the service Visit the Safaricom self-service portal Click on what you are applying, in this case,

short-term Paybill from the options. Select the category in which the Paybill number falls. It will

give you the list of documents required. Click on apply if you have them ready. Fill in the form

with the correct details and read the terms & conditions. Click on the terms & conditions box

then do the OTP verification. Attach the required documents and upload them. Complete the

registration. Wait for 24hours then login to "My Applications" with the registered number to

check the status of your application. Image: [Link], @Mawira Miriti Source: Facebook

Paybill for fundraising The short-term paybill number has made it easier for people to help one

another without having to be physically present. The number is processed and issued within 24

hours which makes it very convenient for those who require it urgently. How to withdraw funds

While using the paybill number if you want to check the balance or withdraw funds, you have to

do it through the registered bank account READ ALSO What does iTax mean? Dial *234*4#

using the registered number. Select withdraw on option 1. Select to bank on option 2. Then enter

the paybill number. Note: The withdrawal bank account is the same one you used during

registration. READ ALSO: How to use Safaricom Zuri telegram bot M-Pesa paybill charges To

check the transaction charges: Dial *234# Select 2 for Tariff Query Select 5 for Lipa na M-Pesa

Enter Paybill Number Enter the amount You will receive an SMS notification of how much it

would cost to make the payment for that amount to that Paybill number. M-Pesa If you have any

tariff queries, you can contact Safaricom customer care through: Dial 100, 200 or 234 Or visit

any of the Safaricom retails shops countrywide. With the easy and step by step guide on the
Safaricom M-Pesa short-term Paybill application process and charges, you can help your friends

and families with the assistance they may need. Read more: [Link]

[Link]

Common questions

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Lipa na M-Pesa has simplified business transactions by allowing direct payments without additional costs for customers, increasing convenience and speed. It has encouraged businesses to adapt mobile payment solutions, reducing reliance on cash and improving transaction tracking .

The customer should immediately call customer care at 100 or 234 (200 for post-pay). The business owner can assist by dialing 2134 from their till SIM card. Safaricom contacts the wrong recipient to request a reversal, ensuring the customer receives a full refund without additional costs .

Businesses should ensure that the till number is clearly displayed and verified by the customer at the point of sale. They should also train staff to assist customers with transaction processes and urge them to double-check transaction details before confirmation .

Using a paybill number is advantageous for businesses with ongoing relationships with customers, such as utility companies, where an account number identifies each customer transaction. It suits scenarios requiring remote or online payments where the cost is justified to the client .

An M-Pesa till statement provides a record of business transactions. If needed for legal proceedings, you must visit a Safaricom retail shop to request it formally. The shop provides a form for submitting details and identity, processing the request within five business days .

The 'Buy Goods and Services' option is designed for immediate, face-to-face purchases where no prior relationship between buyer and seller exists; hence, no account number is needed. In contrast, the 'Paybill' option is for transactions at institutions where a customer has an existing relationship with the business, identified by an account number .

To pay using an M-Pesa till number, the customer should select 'Lipa na M-Pesa' on their M-Pesa menu, choose 'Buy Goods and Services,' and enter the till number. They must enter the payment amount and their M-Pesa PIN, then confirm the transaction by checking the merchant name for accuracy .

To activate an M-Pesa till number for a business, you need business registration documents or permits, a KRA PIN, and national identity cards for all business partners. You should also have an M-Shwari registered Safaricom mobile number. To enroll, visit any authorized M-Pesa agent or Safaricom shop .

With a till number, the merchant bears the transaction costs, so customers do not incur any additional charges. In contrast, when using a paybill number, clients are charged transaction fees .

Businesses can handle bulk payments using M-Pesa's Business to Consumer (B2C) service, which allows transfers directly to customers' mobile phones. Businesses must use the B2C shortcode or conduct an RTGS transfer to their M-Pesa corporate account at partner banks, ensuring the B2C shortcode is quoted for processing .

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