QUALITY
MANAGEMENT SYSTEM
CERTIFICATION
Boosting quality to differentiate yourself from
the competition
BUSINESS CHALLENGE
Successful companies are driven to deliver quality - from the way
they operate, to the customer service standards they establish and
the products they deliver. This is a strategic vision for continuous
transformation to improve brand equity and image and ensure you
are better equipped to win new opportunities in an increasingly
competitive global marketplace.
WHAT IS ISO 9001 ?
ISO 9001 is an international Quality Management Systems (QMS)
standard related to quality management, applicable to any
organization from all types of business sectors and activities.
ISO 9001 provides a framework to respond to changing quality
requirements in balance with society, economics and environment.
WHY SHOULD MY ORGANIZATION IMPLEMENT
ISO 9001?
Customers are the lifeblood of any business! To keep customers –
and to keep them satisfied – your product or service must meet their
requirements. ISO 9001 provides a framework for taking a
systematic approach to managing our business processes to meet
those requirements. It is a set of common and stable requirements
for at least the next 10 years which will not only give you a standard
platform for continuous growth but also a competitive advantage
among your competitors.
QUALITY
MANAGEMENT SYSTEM
CERTIFICATION
ISO 9001 CERTIFICATION BENEFITS
Allows you to measure your
Ensures your products and services
progress towards continual
effectively meet customer and applicable
improvement of business
statutory and regulatory requirements
performance creating a benchmark
Creation of knowledge database Stakeholder and Risk
for effective exchange of company management
knowledge
High Level Structure (HLS) to QMS closely aligned with core
easily integrate with more than one business processes
standard
OUR CERTIFICATION PROCESS
Key steps in our certification process are:
• Definition of certification scope SURVEILLANCE
AUDITS
• Pre-audit (optional): gap analysis
and diagnosis of your current position against standard
CONTINUAL
• Certification audit performed in 2 stages: CERTIFICATE IMPROVEMENT
ISSUED
• Customer focus
- Stage 1 - Readiness review performed to verify that the • Leadership
• Process approach
organization is ready for certification • System approach to
management
- Stage 2 - Evaluation of implementation, including the • Continual improvement
• Fact based decision- making
effectiveness, of the management system of the organization STAGE 2
DEFINITION OF
CERTIFICATION
SCOPE
• A certificate valid for 3 years is issued upon satisfactory results
of stage 2 audit
PRE-AUDIT
STAGE 1
• Surveillance audits to verify that the management system continues (OPTIONAL)
to fulfil the requirements of the standard and monitor the continual
improvement
• Re-certification after 3 years to confirm the continued conformance and
effectiveness of the management system as a whole
WHY CHOOSE BUREAU VERITAS SERVICES?
MARK OF GLOBAL
NETWORK EXPERTISE RECOGNITION
RECOGNITION
With 150,000 active Our auditors have Bureau Veritas The Bureau Veritas
ISO certificates and extensive knowledge Certification Certification mark is a
+7,400 skilled of specific industry is recognized by more globally recognized
auditors, sectors, local than symbol of your
Bureau Veritas is regulations, markets 40 national and organization’s
present and language that international ongoing commitment
in 140 countries with enables them to accreditation bodies to excellence,
local specialists in provide solutions across the world. sustainability and
80 countries. adapted to your reliability.
needs.
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