REPORT ON:
The best career advice given to the young is find out what you Like doing best and get someone to pay you for doing it. -Katherine
UNIVERSITY OF KARACHI
DEPARTMENT OF ECONOMICS
Career Consultancy Evaluation
PREPARED FOR: SIR ZEESHAN ATEEQ
By: BS III (Section-B) Group Supervisor: Aisha Kulsoom Group Members:
Syeda Shahla Rizvi Sherazad Mastoor Qurrat-Ul-Ain Syed Mazhar haider Urooj Abidi Samar Fatima Mohammad Saeed
S.No. 1. 2. 3. 4. 5. 6. 7. 8. 9. 10. 11. 12. 13. 14. 15. 16. 17. 18. 19. 20. 21. 22. Introduction Abstract
Particular
Page no. 01 02 03 04 05 06 07 08 09 10 11 12 13 14 15 16 17 18 19 20 21 22
Academic qualification of the students Professional training in education Professional workshop for students Career planning Unhappy with your current studying program Important factor for acquiring a good career Types of work people want to do Reasons for choosing current study program Mishaps in career Instability in Profession Failure of career The best career impact on standard of living Internship programs Professional training provides introduction to practical life Professional training for successful career Important stage for building a career Job opportunity in the field of specialization N.I.P providing opportunities for job Conclusion Recommendation
INTRODUCTION:
The present survey is entitled with career consultancy; this research is conducted through out the university (from morning to evening). We have got tremendous response from students belonging to different department. We surveyed from art, science, commerce as well as from IBA. Each of them has appreciated our efforts and filled up form quite willingly. In this survey we have analyze the reasons of changing career and the problems people has to confront during and after choosing career program or goal. Recently, our economy is in recession period due to which jobs are almost seized due to this it has adverse effect on the job seekers as well as students studying in different programs, now, their careers are in danger no one knows whether after doing their degree program they would be able to get job or not. It has increase frustration among them. We know that education has always been the basic tool to shape a career but things has changed in the past few decades as the developed world has undergone through revolution based upon information and knowledge. Career problems are facing by most of the people. Through this survey we found out the ways to avoid the gaffes that can ruin our chances of a job offers.
Education is when you read the fine print. Experience is what you get if you dont -Pete Seegar
Page: 01
ABSTRACT:
Our survey validates our growing concerns with the career problems. Most of the result intimate, that lack of guidance is the major hurdle for acquiring the best career. They are not satisfied their studying program as their goals are different from their career and they wants that professional workshops should be provided so that the will not face problems in their practical life. The school is the most important stage for building a career, this stage is like a backbone for making a good career. Young children, who do not behave well in school even beyond the age of 8 years, might have to compromise on their education and professional success later in life. Difficulty getting along with classmates, aggressive or disruptive behaviors, and sad or withdrawn behaviors in kindergarten did not detract from academic achievement in childhood and early adolescence. Overcoming career problems is a common issue in job interview preparation. "Should I come clean or try to hide it?" is a question we're frequently asked on the forums we moderate. No one has a perfect CV history. Most of us have either had something about our working career that we want to brush over or a skill we can't demonstrate as well as the recruiter might wish.
Page: 02
1. What is your qualification? Undergraduate Graduate Post graduate
11%
22%
Undergraduate Graduate Post graduate 67%
EXPLANATION: We conduct the survey from Karachi University. In that question we ask the qualification of student so we analyze that 67% of students are undergraduate, 22% of students are graduates and 11% of students are post graduate thats why we analyze the variations of thinking of students about career consultancy. The mostly students in our survey is undergraduate, which shows that they dont have enough knowledge about career consultancy.
Page: 03
2. Does your education provide you the professional training also? Yes No
49%
Yes 51% No
EXPLANATION:
Through that question we want to get the information about that how many students get professional training through there current studying, then we analyze that 51% of students get professional training through there studying program but 49% of students dont get professional training through there studying, thats why they dont have any idea about professional life or practical life that they face problems in there practical life.
Page: 04
3. Do you think professional workshops should be conducted for the students?
Yes No
4%
Yes No
96%
EXPLANATION: Through that question we want to get the information about that what is the thinking of students about professional workshops does the professional workshops should be conducted for the students then we analyze that 96% of students are in favor and only 4% of students are not favor the professional workshops. So that it reflects that mostly students want that the professional workshops should be conducted so the government must provide that for the students.
Page: 05
4. Have you set your career plan? Yes No Not sure
35% Yes No 56% 9% Not Sure
EXPLANATION: Through that question we want to information about how many students are set their career then we analyze that 56% of students set their career,9% of students are not set their career and 35% of student are still confused or not sure about their career plan. So that it reflects that only 56% of student are set their career and about 44% of students are still confused or not set because of lack of knowledge or guideline then the government should provide the career consulters in very early stage of education so the not confused in that and they dont face any problem in their practical life.
Page: 06
5.Are you unhappy with your current studying program? Yes Satisfied No Others
7%
21% Yes Satisfied
36% 36%
No Others
EXPLANATION: In this question we asked the student about their current study program, 21% student had replied in yes and 36 % had replied that they have been satisfied, 36% has not and only 7% said others. We have seen that some students are satisfied and some students are not unhappy with their current studies but they are not satisfied. Students should choose their career, in which they are really interested, by which they can build up their qualities.
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6. What do you think is most important for acquiring a good career? Education Technical education Confidence Communication skills
26% 39%
Education Technical Education Confidence Communication Skills
23%
12%
EXPLANATION: 39% student answer in a favor of education, 12% said technical education is required, 23% said confidence can help in building a good career, 26% favored communication skill. Most acquired thing in students opinion is education, if students have a good education so he or she can choose good career according to its interest. But all of the above factors are essential and required to get a good job.
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7. Which type of work you want to do? Field work Office work
40% 60%
Field work Office work
EXPLANATION: 40% student wanted to do field work but 60% student wanted to do office work. Most students were interested to do office work instead of doing field. Office work is more interested and comfortable for them.
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8. What was the reason of choosing your current study program? Own interest Accidentally came in Parents choice Lack of information
12%
5%
28%
55%
Own Interest Accidentally Came In It Parents Choice Lack Of Information
EXPLANATION: 55% student said that it was their own choice, 28% said that they unfortunately came in 12% said it was their parents choice and 5% said that lack of information was the reason. Most students said that it was their own choice .student should choose their career accordingly their interest because it will help them in personality as well in their life.
Page: 10
9. Do you think mishaps in carrer occur due to lack of guidance?
Yes No Sometimes Most of the time
6%
9% 30% Yes Sometimes No Most Of The Time
55%
EXPLANATION:
Everyone makes mistakes, but one of the worst times to do so is when you're applying for a job. It is clear from the above analysis that career is a self created future. We cannot blame on anyone about it but sometimes, due to some uncertainties like any accident, lack of guidance, lack of resources etc, make ones career opposite to his/her goals.
From the above analysis we can say that lack of guidance is a major hurdle for acquiring the best career. Guardians should guide their youngsters about their career that what they want to do and what is right and what is wrong.
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10. Why do people change their career more than once? Not satisfied Financial Problem Lack of Knowledge Lack of Guidance
30%
39%
Not Satisfied Financial problem Lack Of Knowledge Lack Of Guidance
14%
17%
EXPLANATION:
Usually people change their career more than once. But there are some reasons behind them. Our survey analysis tells us that most of the peoples 54% are not satisfied with their career, means their ambitions, their goals are totally different from their career or. Some people cannot get their goals due to lack of guidance, or we can say that financial crisis not allowed them to fulfill the desires. Some peoples are not satisfied with their current job due to lack of decision power, they have no consistency in their behavior, and so, they cannot decide about the career.
Page: 12
11. Why
career plans often fails?
Due to Lack of knowledge Due to Lack of confidence Due to Lack of guidance Others______________________
15%
Due to lack of Knowledge 30% Due to lack of Confidence Due to lack of Guidance
39%
16%
Others
EXPLANATION:
Many people do not get their decided career due to lack of knowledge, lack of guidance, lack of confidence etc. These three things are very important for ones successful life, but due to lack of literacy peoples often discourage with regarding their planning. You do need to be confident in yourself and your abilities. These lacking can be recover by getting higher education, keep in touch with new requirements for job.
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12. The best career impact on standard of living
Agree Disagree
8% Agree Disagree 92%
EXPLANATION:
Standard of living depends on best career we can judge easily those people whose standard living depends on his best career. We will agree from this statement best career change our personality day by day and also change our mentality approach, our thinking, our attitude, Our nature than these things will change automatically our standard of living will be change.
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14. Do you think internship is good for starting a good career? Yes No Some times
15%
1% Yes Sometimes No 84%
EXPLANATION:
Internship refers to the professional training. Internship guides us about all ups and downs in that field. Internship just like teach us how we can face with different problems in a different situation. When the person get internship in a particular field that means now he is able to perform all responsibilities of that job. After getting internship that person get related job easily and they can move the side of his good career.
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15. Professional training provides an introduction to practical life, is this true? Not necessary It makes practical work easier Sometimes Yes it is
Not Necessary 33% 11% 9% Sometimes It makes practical work easier Yes it is
47%
EXPLANATION:
Professional training teach us how we can make our practical life in better form this training improve our skills for improve our practical life after getting professional training we are able to perform many responsibility of our practical life and after that practical work will be easier for us.
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16. Without professional training one cannot be successful in its career, is this true? Not necessary Yes it is so No it isnt Its must
10%
5% Not necessary No it isn't Yes it is so 60% Its must
25%
EXPLANATION:
Professional training is not necessary or most important for successful career. Professional training is depends jobs nature for example; chartered accountant, I.C.M.A, and A.C.C.A. This kind of job requires to professional trainer workers so due to this requirement firstly people get internship of few year after that they will get smart job, but some kind of jobs dont need of professional train workers just like few multinational companies hire fresh MBA persons and give them job so it is cleared that professional training is not most important for good and successful career.
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17.
Which sector plays an important role in building a career? School College University Others ________________
10%
5% School University College 60% Others
25%
EXPLANATION:
School stage is most precious stage for building a career. This stage is as like a backbone for making a good career. Basics have too much importance for any thing when base will be strong than automatically that thing will be strong in future. If we will survey in our surrounding of educated persons means educated successful persons and if we asked from them about this question they will say surely today I am here due to strong base of school stage.
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18.
How do you see this to get a career job after getting education in Pakistan? Easy Difficult Impossible
38% 49%
Easy Impossible Difficult
13%
EXPLANATION:
From our point of view after specialization in any field we cannot find the job easily. Mostly it depends on demand of the job. When in a market the demand of that job will high than we can get that job.
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20. Do think NIC was better for providing opportunities for job? Yes No
15%
yes no
85%
EXPLANATION:
Internship programs are always appreciated. It can not only provide training but also it gives opportunities for jobs. Thus many of the people has appreciated this efforts and Government should introduce these kinds of programs to enhance education and job opportunities for the people.
Page: 20
CONCLUSION:
The main purpose of this survey was to collect information from students studying in different programs. We analyze that mostly students because of lack of guidance and knowledge select a wrong career or studying program or not satisfied with their current studying program which not match with their mind or interest. The students want a guideline about their career through professional workshops and professional trainings that play an important role in their practical life.
Page: 21
RECOMMENDATIONS:
Government should take such steps which can be helpful for choosing a career, in their regard effective program should be introduced from school level, So that the awareness programs from public as well as private sector will enlighten the importance of a field for practical approach and this awareness can tempt students to join a right program of their interest. The student in the very early stage know their field of interest and their skills also which is helpful for the students to select their studying programmed. In college/University level professional training should also be a part of education system it can not only provide students an introduction towards professional life but also it will produce skilled people for each designation. Education programs and quality should improve so that, it not only provide degree but also it filled confidence and hope of better future. When students will have hope of securing job after getting education it will decrease frustration among them and their energies would only be utilized in getting better degree rather than worrying about job. The internship program like, NIP must be encourage for provided the graduate students which is helpful the student to select the field of specialization and that is a best way of government for providing jobs to the young people and take education as major factor in their consideration.
Page: 22
SURVEY OF CAREER CONSULTING
Name: _______________________ Department: __________________ Gender: ___________ Class: _____________
1. What is your qualification? Undergraduate Graduate
Post graduate
2. Does your education provide you the professional training also? Yes No 3. What do you think professional workshop should be conduct for the students? Yes No 4. Have you set your career plan? Yes No Not sure
5. Are you unhappy with the career you are in and want to find a better one? Yes Satisfied No Others ____________ 6. What do you think is the most important for acquiring a good character? Education Technical Education Confidence Communication skills 7. Which type of work you want to do? Paper work PC work Outdoor work
8. What was the reason of choosing your current career? Own interest Accidentally came in it Parents choice Lack of information 9. Do you think career problems occur due to lack of guidance? Yes Sometimes No Most of the time 10. Why people change their career more than once? Not satisfied Lack of knowledge 11. Why career plan often fails? Due to lack of knowledge Due to lack of guidance Financial problem Lack of guidance Due to lack of confidence Others __________________
12. The best career impact on standard of living, is this really effective? Its true Not true at all Its partially true many things involve 13. Do you feel that specializations courses are necessary to get a career job? Yes Sometimes No 14. Do you think internship is good for starting a good career? Yes Sometimes No 15. Professional training provides an introduction to practical life, is this true? Not necessary Sometimes It makes practical work easier Yes it is 16. Without professional training one cannot be successful in its career, is this true? Not necessary No it isnt Yes it is so Its must 17. Which sector plays an important role in building a career? School University College Others ________________ 18. How do you see this to get a career job after getting education in Pakistan? Easy Impossible Difficult 19. What do you think from which level career consulting programs should be given to the students, in Pakistan? School level University level College level 20. What do you think, is govt. playing any role for solving career problems? Yes Doing something No
21. Have you enjoyed while filling up this survey? Yes No
Just time pass Others specify ______________
THANKS
Submitted To: SIR ALI
TOPIC: (STUDY ON PREFERENCES AND BEHAVIOUR OF MOBILE PHONE USER)
Submitted By: SABA ZAFAR
Students of BS (3nd year)
UNIVERSITY OF KARACHI
DEPARTMENT OF ECONOMICS
1
CONTEXT
No. 1 2 3 4 5 6
Descriptions Acknowledgment Question Paper Interviewer List Introduction Answer Detail Conclusion
Page No. 3 4 5 6 7 16
ACKHNOWLEDGEMENT
First of all I would like to thank to AII mighty ALLAHA, Then I am great thankful to my teacher SIR ALI who gives me a great opportunity to show my extreme effort in front of him. I try to my best and fulfill all required which is mention in this survey. I learn a lot to fill this survey by the people because it my first experience. At last I want to thank the people who fill my survey and give me their precious time.
Saba Zaffar
QUESTION PAPER
A. B. C. D. E. F. G. H.
When you took very first connection of mobile phone? From which mobile company you took very first connection? What type of your first connection was? What was the main reason when you started using mobile phone? How you selected your very first mobile connection company? Do you still have same company connection? What is the name of mobile phone Company from which you have current connection? Until now, which mobile companys connections have hade used?(list all mobile companys name) I. How you load your balance?(Mention all those which you use) J. Daily on average how many SMS you receive from: L. Daily on average how many SMS you sent to your concerned: M. What is your average monthly expenditure on mobile phones? N. Did your mobile phone ever snatched? O. What type of your current mobile phone connection is? Q. How many times you have changed your mobile in last one year? R. Do you have more than one mobile sim? S. In your home how many family members have their mobile phone? T. Do they have similar mobile company connection, as you have now? U. Does most of your work place colleagues/class fellow have same mobile phones? V. What are other advantages that you receive from your mobile phone? W. DO you know about taxes that are charged by the govr on each mobile connection calls and sms? X. Do you make call outside Pakistan from your mobile? Y. Have you ever been cheated by receiving mobile call or sms? Z. To what extent, following factors have importance of having mobile connection by you?
INTERVIEWER LIST
HOUSE WIVES NASREEN (Ghazi Nagar) SOBIA (F.B AREA) RETAIRED OFFCIER HAMEED KHILJI (PUNJAB) ABDUL JABBAR (GARDEN) DAILY WAGERS SAQIB (NEW KARACHI) REHMAN (F.B AREA) YOUSAF (NAZMABAD) BABAR (AZIM PLAZA) ASAD ALI (NEW KARACHI) NOMAN (NAZMABAD) ALI (ASSEEM PLAZA) STUDENTS ZEENAT (KARACHI UNIVERSITY) ADIL (ICMA) ASMA (FEDRAL UNIVERSITY) MAZHAR (KARACHI UNIVERSITY) NAZIR (FEDRAL UNIVERSITY) SAEEDA (IBA) TEACHERS AQILA (CILIFTON) HINA (NORTH KARACHI)
Mobile Phone & User
INTRODECTION Nowadays mobile phone is become compulsory for every one. In 2nd hand we can say that its a symbol of status, because 5 year old child have his own mobile. Mobile is way of communication which make life easy & comfort but the excess of every think become harmful ,mobile is a part of life but for those person they have jobs & jobless person use mobile. Every thing has both aspects positive and negative. Its up to you, you use it either positive way or negative way. As for as positive aspects of mobile is concerned, we easily contact the person weather it is, nowadays the situation of the city is suddenly unstable, so in this situation we easily contact the person. In this era mobile is necessary for girls who go outside for studying, jobs and so on because their parent easily to contact them. Its a cheap way to deliver our statement to others due to cheap rates of call and sms. It is effort to everyone either rich or poor. It is quite time saving, in a jiffy we deliver our messages. Negative aspects of mobile are, people are cheated, and especially girls are teased by wrong call, virgule messages.
OBJECTIVES: 1) 2) 3) 4) 5) 6) Habit of people Need of people Entertainment Way to get knowledge Saving time and money Easy to reach
ANSWER DETAIL
Q: (A) When you took very first connection of mobile phone? A: ----------------month/year before or Year--------------
EXPLAINATION: According to my survey, my all interviewer used mobile before 2 to 5 year, so we can say that when call charges become cheap when the ratio of mobile user are increased.
Q: (B) from which mobile company you took very first connection? A: ----------------------
EXPLAINATION: According to my survey, People give you multi idea about connection; we can not say that which connection is popular most. In Pakistan all connections are equally famous. Q: (C) what type of your first connection was? A: Pre-paid/ post-paid
1 2
5%
95%
EXPLAINATION: According to my survey, my all interviewer would prefer to Pre-paid because it free form billing system whenever you have got credit charge it no tension at all. 95% people use pre-paid connection.
Q: (D) what was the main reason when you started using mobile phone? 1. 2. 3. 4. 5. 6. 7. Because of contact with family members Dont have landline connection Because of business needs My office provided me My friends have mobile phones Other (Specify) _______________ Other (Specify) _______________
1 2 3 4 5 6 7
15%
85%
EXPLAINATION: According to my survey, most of the people have opinion that they have mobile because of contact with family members, little people go with second option means they dont have landline connection, nobody go rest of the option.
Q: (E) How you selected your very first mobile connection company? 1. 2. 3. 4. 5. 6. 7. 8. 9. Some relative/friend recommended it. Shopkeeper suggested. Decided at your own. Some family member has already connection from his company. Some friend(s) has already connection from his company. Print media campaign Electronic media campaign Your office recommended it Other (Specify)_______________
EXPLAINATION: According to my survey,90% SURVEY result is that people took connection according to family or friend gathering, reason is that still people conceder mobile as a enjoyment think,
Q :(F) Do you still have same company connection? A: Yes/No
If yes, why you have continued it? (Give reason) 1. _____________________ 2. _____________________ 3. _____________________ If no, 3what were the reason that forced you to switch other company? 1. _____________________ 2. ______________________ 3. ______________________
1 2
15%
85%
EXPLAINATION: According to my survey, rest of the people change sim because of sim packages but some people are satisfied for one sim, reason is that they are become habitual Q: (G) what is the name of mobile phone Company from which you have current connection? A: ___________________
EXPLAINATION: According to my survey, answer completely changed of all interviewers
Q: (H) until now, which mobile companys connection you have had used? (List all mobile companys name) 1. ________________ 2. ________________ 3. ________________ 9
4. _________________ 5. _________________ 6. _________________
Q: (I) how you load your balance? (Mention all those which you use) 1. 2. 3. 4. 5. 6. Scratch card Easy load Balance sharing Purchase of voucher from internet Other (specify) ______________ Other (specify) ______________
1 2
15%
85%
EXPLAINATION: According to my survey, lot of people use easy load and 2nd option people usually use is scratch card. Q: (J) Daily on average how many SMS you receive from: 1. 2. 3. 4. 5. 6. Friends_______ Family members/relatives____________ Your business concern_______________ Mobile phone company______________ Unknown_______________ Unknown_______________ EXPLAINATION: According to my survey, students receive more sms rather then other people, and 2nd think is that friends sent more than sms to other,
Q: (L) Daily on average how many SMS you sent to your concerned: A: ______________ 10
EXPLAINATION: According to my survey, students sent more sms rather then other people, and 2nd think is that friends gathering are a lot,
Q :( M) What is your average monthly expenditure on mobile phones? A: RS____________ EXPLAINATION: According to my survey, monthly average of mobile expense is between 300 to 800. It is obvious that student has less and a person who does business has high expense of mobile. Q :(N) did your mobile phone ever snatched? A: YES/NO
1 2
15%
85%
EXPLAINATION: According to my survey, have same ratio of snatching mobile, nowadays street crime are increase day by day specially mobile snatching. In a jiffy victim has to loss things which cost in thousands. In my point of view, the cause of it is inflation. It is easiest way to earn money. Q :(O) What type of your current mobile phone connection is? A: Pre-paid/ post-paid
11
15%
85%
EXPLAINATION: According to my survey, per-paid connection gives you more convince so majority people use pre-paid connection because it is up to you that whenever you keep money recharge your balance.
Q: (R) Do you have more than one mobile sim? YES/NO
1 2
15%
85%
If yes, then currently how many SIM you have against your name? A: __________ Why you have more than one sim? _______________________________-
EXPLAINATION: According to my survey, people use same connection 4 calls because of charges, but some people are really habitat to use one sim in any case,
Q: (S) In your home, how many family members have their mobile phones? A: ________ 12
Q: (T) Do they have similar mobile company connection, as you have now? A: YES/NO
1 2
15%
85%
EXPLAINATION: According to my survey, student change according to friend but women or retire officer ignore it, Q: (U) Does most of your work place colleagues/class fellow have same mobile phones? A: YES/NO
1 2
15%
85%
EXPLAINATION: According to my survey, answer the number of people says YAS,
Q: (V) what are other advantages that you receive from your mobile phone? 01. 02. 03. _______________________________________________________ _______________________________________________________ _______________________________________________________
13
EXPLAINATION: According to my survey, RADIO, GAMES, SMS, MMS, ETC Q: (W) DO you know about taxes that are charged by the govr on each mobile connection calls and SMS? A: YES/NO
1 2
15%
85%
EXPLAINATION: According to my survey, majority people do not show any interest to know about taxes which are charged by the government. I think everybody must know about the taxes who skeep mobile.
Q: (X) Do you make call outside Pakistan from your mobile? A: YES/NO
15%
85%
EXPLAINATION: According to my survey, ratio is less the people who make a call outside, if your relative live in outside so you have to make a call and it is quite expensive. 14
Q: (Y) Have you ever been cheated by receiving mobile call or sms? A: YES/NO
1 2
15%
85%
EXPLAINATION: According to my survey, it is a common problem to everyone; I think majority people have been cheated by mobile call and sms because it is a cheapest way to cheat people.
Q: (Z) to what extent, following factors have importance of having mobile connection by you? (Please rank each factor according to importance, Most important = 1)
Factors Call charges Accessibility to your concerned Quality of service Promotional campaign in electronic media Promotional campaign in print media Company reputation Value added services provided by the company Other (Specify) _____________________ Other (Specify) _____________________
Rank 85% 0% 10% 5% 0% 0% 0% 0% 0%
15
Conclusion
We are going to discuss about mobile phone and it user, if we go 10 to 20 year back we find that mobile there was a unique invention, that has an big intervention, it was like phone hand piece. Call mobile phone. That time it was too costly and rear people had have it, But as we see in 2009 and according to my survey every one have his own mobile we can not get that it is same because its shape feature and size have changed along these all things a big part has changed and that is its user. According too my research I have seen that usage of mobile has become as common as radio, even more than it the usage of it has spread from business man to common man, As per my research I have noticed that in Pakistan there are some categories of nation who use it properly and purposefully other wise there is being missed of their invention by some categories of nation including daily wages labor, students and some other people. 3 to 4 years before people is became habitual to use mobile, and the selection of sim should be in bases of call rates, but people use pre-paid mobile rather than post paid, still mobile is not a too much necessary for us because people take mobile for family and friend, and the selection of mobile are also for friend. People change the connection according to the charges of calls rate, other wise packages now a day easy load is the best way for recharge, but still people like to use scratch card, average people spend 300 to 800 per month,50% person knows about taxes, RESULT IS POSITIVE ACCORDING TO PREFRANCE & BEHAVIOR OF MOBILE PHONE USER EVERY ONE HAVE HER OWN MOBILE & PREFERENCES OF MOBILE IS WELL BEHAVE
16