VIOLA NASSANGA anda err eeTe Professional Summary ‘Compassionate individual with exceptional care delivery and rapport-building skills, Fully trained in eleven standard care courses. Demonstrates working knowledge of safeguarding principles. Promotes positive behavioral change for healthy lifestyle and main it practices, Experienced working with ns proper hygiene. Familiar with risk managen children and elderly, with skill anticipating and proactively addressing client needs. Friendly and engaging with strong attention to detail Skills # Service oriented + Empathy and Compassion * Strong communication skills + Teamwork skills + Active listening Work History Health Care Assist (09/2021 to Present date ST. JAMES MEDICAL CENTER - Kiboga, Uganda RESPONSIBILITIES: + Mouitar and observe patients of any changes and report to the nurses © Assist with patient hygiene, physical comfort, eating and drinking and mobility while observing and reporting specific chat Provide emotional support to patients Help front desk with patient documentations and admissions © Take patients histories and ensure they are recorded © Provides friendly, compassionate, and proactive approach throughout service «© Help patients requiring assistance to consume drinks and food Cook nutritious meals, adhering to patient dietary requirements + Respond appropriately to safeguarding incidents and emergencies + Use aids and personal equipment to pron te service users’ mobility + Keep client information secure and confidential ‘+ Administer fluid and solid medication to those requiring assistance + Perform high-quality end of life care in residential setting. Lif patients using appropriate equipment in accordance with moving and handling policyKEY ACHIEVEMENTS: ‘© Maintained clean environment with due consideration to health and safety issues and infection control policy. * Delivered high standard of holistic care to patients to promote equality and dignity. Clinical Officer (Medical Assistant) 06/2018 to Present date KIBOGA REFERRAL HOSPITAL — Kiboga, Uganda ‘RESPONSIBILITIES: ‘+ Management of emergency cases '» Process patient admission and discharge documents © Schedule appointments for patients ‘© Assisting in medical and surgical procedures ‘+ Explain treatment procedures and medications to patients + Record patients’ medical history, vital statistics KEY ACHIEVEMENTS: ‘+ Fosteted positive relationships with patients to enhance loyalty and retention by providing superior levels of service. + Delivered subject matter expertise for in-patient and out-patient clients on compliance best practices and quality control. Care Giver 02/2017 to 05/2018 AGAPE NURSING HOME ~ Kiboga, Uganda RESPONSIBILITIES: * Fed, groomed, cleaned, and bathed patients especially the elderly ‘© Assisted clients who had difficulty moving from one place to another with the help of wheelchair (Changed client position in bed frequently to avoid bed sore and disposed of urine in the catheter bag ‘Reminded patients to take their medicines and supplements, Cleaned and sanitized patients room and examination rooms Collected data regarding patients’ disease, conditions, and treatment plans Offered Emotional support to patients ‘* Communicated with patients to determine need for assistance or social support KEY ACHIEVEMENTS: ‘+ Monitored and maintained cleanliness, sanitation, and organization of assigned station and service areas. ‘© Remained alert to problems or health issues of clients and competently responded. Education ‘Diploma: Clinical Medicine and Community Health 08/2013 to 12/2016 International Health Sciences University - Kampala, Uganda (Renamed: Clarke International University)Certifications * Certificate in Anaphylaxis management ‘+ Certificate in Basic Life Support ‘© Certificate in Fist Aid ‘+ Certificate in Food hygiene ‘= Certificate in Fire safety * Certificate in Equality, Diversity and LGBTQ + Certificate of code of conduct support workers Certificate in Health, Safety and Welfare (Inc. COSHH and RIDDOR) Certificate in Infection prevention and control (Level 2) Certificate in Information, Governance, Data Protection and GDPR Certificate in Moving and Handling References Dr. Wycliffe Ongom Junior Senior Medical Officer, Kiboga Referral Hospital. P. O Box 17, Kiboga, Uganda +256 772 948411 ongomwvycliffe9@[Link] Dr. James Banuileke Dental Surgeon, ‘St. James Medical Center. P.O Box 173, Kiboga, Uganda +256772883259 st jamesmedicalservices@ [Link] Kisa Geraldine Clinician, Infectious Diseases Institute, P.O Box 22418, Kampala, Uganda. 4256 773 510925 Kisgerah@[Link]