IATL-IntelliSoft
Doc. No: Issue Date:
Rev: Rev. Date: Page 1 of 2
[Link].001 12/3/2024
Title: Job Description
Job Title: Key Account Manager Reporting to: Sales Manager
Department Sales Joining date:
Minimum Qualification, Experience & Skills
Qualifications
• Bachelor in Business Administration or related field, Master preferred.
Experience
• 5 - 7 years’ experience of Account Management and Territory Sales.
• Knowledge in IT solutions.
• Proven experience as key account manager
• Experience of direct customer contact.
• Experience of managing major corporate accounts at head office level.
• Experience of presenting proposals at senior management level.
• Proficient in Microsoft Office and ERP systems, Odoo preferred.
• Ability to work well in a fast-paced environment.
a) Skills
• Be comfortable working towards clearly defined sales segments.
• A good understanding of what is required to develop and maintain the most valuable customer
relationships.
• Excellent soft skills.
• Preferred valid driver’s license.
• Vision to understand market needs and translate them into practical solutions.
• Disciplined time management and ability to work under pressure.
• Excellent proposal writing and analytical skills.
• Great strategy planning and operating.
• Strong account management and relationship building skills.
• Critical thinking and problem-solving skills.
• Team player.
• Excellent leadership skills.
• Good time-management skills.
• Highly self-motivated.
Job Duties
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IATL-IntelliSoft
Doc. No: Issue Date:
Rev: Rev. Date: Page 2 of 2
[Link].001 12/3/2024
Title: Job Description
• Developing new sales opportunities.
• Present, promote and sell products/services using solid arguments to existing and prospective
customers.
• Establish, develop, and maintain positive business and customer relationships.
• Acquire a thorough understanding of key customer needs and requirements.
• Expand the relationships with existing customers by continuously proposing solutions that meet their
objectives.
• Play an integral part in generating new sales that will turn into long-lasting relationships.
• Expedite the resolution of customer problems and complaints to maximize satisfaction.
• Achieve agreed sales targets and outcomes within schedule.
• Negotiating contracts with key clients and meeting established deadlines for the fulfillment of each
client's long-term goals.
• Analyze the territory/market’s potential, track sales and status reports.
• Responsible for the development and achievement of sales through sales pipeline.
• Send periodical reports to his/her line manager.
• Managing accounts for long-term success.
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