INTRODUCTION TO TEAM MANAGEMENT - Clearly defined goals help team members understand expectations and
work toward a common objective. When these goals align with the team's
What is Team Management? overall vision and are achievable, they not only motivate the team but also
- Team management is about helping team members work together to reach shared provide clear direction, guiding everyone effectively toward success.
goals. Effective communication is key for keeping things clear and getting the work ● Monitoring progress
done effectively. - To effectively monitor team performance, it's important to establish
specific, measurable, achievable, relevant, and time-bound (SMART)
Why is Team Management important? objectives. Using key performance indicators and data tracking tools
- Team management is important because it helps teams work efficiently, making helps track progress, while frequent meetings allow the team to review
sure tasks are done well. It also creates a positive workplace, keeping employees results, address challenges, and provide necessary support. This
happy and motivated. Additionally, it helps teams set clear goals and stay focused, combined approach ensures the team stays on track and continuously
leading to successful results. improves.
● Celebrating Achievements
Key Principles of Team Management - Celebrate successes to keep morale high. Reward good work and
1. Clear Communication recognize individual and team efforts to encourage continued hard work.
- Successful team management requires open communication, listening to
your team, being transparent, and providing feedback to avoid Stages of Team Development (FSNPA)
misunderstandings. Teams go through five stages: getting to know each other (Forming), handling conflicts
(Storming), setting norms (Norming), working efficiently (Performing), and disbanding after
achieving the goal (Adjourning).
1. Forming Stage
- In the forming stage, team members are just starting to get to know each
other, and there might be uncertainty about roles and responsibilities.
- Challenges: Early challenges include unclear roles, trust issues due to
unfamiliarity, and communication barriers, which can make collaboration
difficult.
2. Storming Stage
- During this stage, conflicts arise as members assert their roles and ideas.
It’s crucial to address these issues openly and establish norms to guide
behavior.
- Strategies to overcome storming: To overcome storming, encourage
team members to speak up and clarify roles and goals to reduce
confusion and conflicts.
3. Norming Stage
- In this stage, the team starts to work well together. There’s more trust and
2. Conflict Resolution collaboration, and roles and responsibilities are clearer.
- To resolve conflicts, it’s important to communicate openly, understand - Establishing team norms involves clearly outlining roles, responsibilities,
different viewpoints, and encourage teamwork to find solutions that work and behavior standards for all members, while also encouraging open
for everyone. communication and mutual respect to promote a healthy and effective
team dynamic.
Strategies for Successful Team Management 4. Performing Stage
● Building Trust - The team works optimally, leveraging individual strengths to achieve
● Encouraging Collaboration goals, with high levels of trust and collaboration.
● Feedback - Setting measurable goals and providing regular feedback keeps the team
aligned and improves performance over time.
Implementation of Team Management 5. Adjourning Stage
● Setting clear goals - Teams disband after completing their task, reflecting on their
achievements, sharing feedback, and celebrating their success.
- Acknowledge the team's accomplishments, organize a farewell, and Building Resilience
conduct reviews to learn from successes and challenges. ● Regularly check in on well-being, use smart tools, encourage brainstorming, and
plan to meet both team and stakeholder expectations.
Characteristics of High-Performing Teams
High-performing teams have a shared understanding of goals, diverse skills, and clear Tips for Encouraging Team Building Activities
communication, ensuring everyone is on the same page. 1. Know your team
1. Effective Communication - Listening to understand, not just to respond, is key. 2. Incorporate regular team building activities
Provide constructive feedback and keep communication open to build trust. 3. Mix up the activities
2. Collaboration - Working together towards a common goal, sharing responsibilities 4. Align activities with team goals
and ideas for success. Work collaboratively, leveraging each other’s strengths and 5. Encourage participation
skills. 6. Provide opportunities for reflection
3. Mutual Trust and Respect - Foundation of strong relationships, essential for 7. Foster teamwork during regular work
effective communication and teamwork. There’s mutual trust and respect among 8. Celebrate milestones and successes
team members.
4. Strong Leadership - Effective leadership provides direction, motivation, and Leadership Styles
support. Leaders of high- performing teams are often facilitators who empower ● Visionary/Authoritative Leadership Style
team members rather than micromanage them. This style involves motivating team members by connecting their work to a larger
5. Accountability - Each team member is accountable for their tasks and organizational strategy. Leaders set clear guidelines without micromanaging,
responsibilities. This accountability extends to the team as a whole, with everyone trusting staff to work towards a shared vision autonomously.
taking ownership of the team's success or failure.
6. Adaptability and Flexibility - High-performing teams can quickly adapt to It is considered one of the most effective styles, especially during times of change
changes and pivot when necessary. They embrace flexibility and are open to new or uncertainty. By integrating this style into daily operations, leaders can make
ideas and approaches, which helps them stay ahead in dynamic environments. organizational goals tangible and meaningful for their teams, fostering high
7. Effective Decision-Making - Decision-making in high- performing teams is often employee engagement and satisfaction
collaborative, ensuring that all perspectives are considered. Once a decision is ● Coaching Leadership Style
made, the team commits to it and moves forward cohesively. Focused on individual growth, this style requires leaders to understand their team
8. Conflict Resolution - Encourage members to express concerns openly and work members’ long-term personal and professional goals. It emphasizes the
together to find mutually beneficial solutions while managing emotions effectively. importance of mentoring and real-time feedback.
9. Continuous Learning and Improvement - Teams should continuously adapt,
embrace creativity, and strive for improvement to stay ahead in dynamic Leaders in this style encourage employees to reflect on their aspirations, providing
environments. support and guidance through one-on-one evaluations and everyday
10. Celebrating achievements boosts morale and strengthens team bonds. Use conversations. This approach helps employees feel valued and promotes
these moments to reflect on successes and areas for growth. continuous growth.
11. Strong Commitment and Engagement - High-performing teams are deeply ● Affiliative Leadership Style
committed to their goals, which drives sustained motivation and excellent results. This relationship-oriented style builds strong emotional bonds and fosters a sense
12. Shared Leadership - Leadership can be shared within high-performing teams, of camaraderie among team members. It creates a positive and supportive work
with members stepping up based on expertise and the situation at hand. environment where team members feel they belong.
BUILDING AND LEADING TEAMS While this style promotes collaboration and open communication, it should not be
used in isolation. It may not adequately address performance issues or complex
Creating a Positive Team Culture challenges. Combining this style with more directive approaches can provide
● Involve the team in setting guidelines, acknowledge efforts, encourage balance and ensure both support and direction are offered.
role-switching, and share project progress to enhance transparency. ● Democratic Leadership Style
Empower Individuals and Teams This style empowers team members by involving them in decision-making.
● Provide mentoring, help identify skill development areas, and connect team Leaders actively seek input and feedback, demonstrating that team members'
members with learning opportunities. opinions are valued.
Fostering Engagement
● Focus on people rather than tools, limit video calls, and seek feedback to improve
virtual team engagement.
It fosters a sense of ownership and responsibility among team members and is - Embody the qualities you want to see in your team (e.g., dedication, hard
particularly effective when seeking diverse ideas. However, it may not be suitable work) to inspire and motivate them effectively.
when team members lack experience or during crises. 6. Develop your self-awareness
● Pacesetting Leadership Style - Understand your strengths and weaknesses as a leader and develop the
Leaders who adopt this style hold themselves and their team to high standards and skills needed to inspire your team in any situation.
are focused on achieving results. 7. Mastering Communication
- Effective leaders read nonverbal cues and listen deeply to improve
While it can be effective in motivating highly competent teams, it may create a communication, helping the team feel understood and motivated.
pressure-cooker environment. This style can lead to burnout if not balanced with 8. Building Trust and Rapport
support and guidance. - Be authentic, transparent, and respectful to earn trust and build deeper
● Commanding/Coercive Leadership Style connections, which motivates the team to excel.
Characterized by a top-down, authoritarian approach, this style focuses on 9. Use leverage
command and control. It often involves strict directives and a do-what-I-say 10. Give ownership
attitude.
COMMUNICATION AND COLLABORATION
This style may yield short-term results but has long-term negative impacts on
company culture, leading to high turnover rates and disengaged employees. It can Effective Communication Techniques
be effective in crisis situations where quick, decisive action is needed 1. Active Listening
2. Open-ended Questions
How to Adapt Your Leadership Style to Fit the Situation You’re In? 3. Non-verbal Communication
- Effective leaders are those who can switch flexibly among different leadership 4. Feedback and Paraphrasing
styles depending on the situation and the needs of their team. Growing emotional 5. Clear and Concise Communication
intelligence and being aware of one’s impact on others are crucial for adapting 6. Empathy in Communication
leadership styles effectively. 7. Assertiveness
Team Motivation Collaborative Tools and Techniques
Motivation drives team success and includes factors like achievement, power, affiliation, 1. Project Management Tools (Trello, Asana): Used to organize tasks, assign
security, and adventure. Major motivations that drive people's actions and improve their responsibilities, and track progress within teams. These tools help managers and
performance at work: team members stay updated on project timelines and deliverables. It helps track
● Achievement tasks and responsibilities, used by the Albay government for disaster
● Power preparedness.
● Affiliation
● Security 2. Video Conferencing (Zoom, Microsoft Teams): Enables remote meetings,
● Adventure especially during the pandemic (used at Bicol University).
Strategies on How to Motivate the Team 3. Document Sharing (Google Drive, Microsoft One): Real-time file sharing, used
1. Understand the psychology behind employee motivation by hospitals like BRTTH for patient records.
2. Leverage the six human needs, according to Tony Robbins, to effectively motivate
your team: certainty, variety, significance, connection/love, growth and contribution 4. Collaboration Platforms (Slack): Integrates communication and project
3. Examine your company culture management into one interface. It allows teams to create channels for specific
● Define your values projects or departments, facilitating organized communication. Organizes team
● Lead by example communication, used by tech startups in Naga City.
● Foster open communication
● Recognize and reward 5. Collaborative Whiteboards (Miro): Online collaborative whiteboard tool that
● Promote collaboration and teamwork allows teams to brainstorm, create mind maps, and visualize ideas. It is especially
● Provide growth opportunities useful for teams working on creative projects or developing strategies that require
● Create a positive work environment visual representation. Visualize ideas, used by the Department of Tourism for
4. Know and share your vision eco-tourism projects in Camarines Sur.
5. Lead by example
Collaborative Practices: Regular Check-ins and Feedback
- essential for team cohesion and productivity. Regular meetings help track
progress, while constructive feedback ensures continuous improvement.
Conflict Resolution Strategies
1. Mediation: A neutral third party helps resolve disputes. The mediator facilitates
communication, assists in identifying issues, and helps negotiate a resolution
without imposing a decision, used in universities (e.g., UP).
2. Negotiation: Direct communication and bargaining to find common ground (e.g.,
scheduling conflicts at Bicol University).
3. Arbitration: A third party makes a binding decision, such as in grading disputes
(e.g., Ateneo de Manila). This approach is often used when parties cannot reach
an agreement through negotiation or mediation.
4. Collaboration: Working together to achieve win-win solutions, used in group
projects at UST.
5. Compromise: Both parties give up something to resolve issues quickly, like
deadline extensions at De La Salle University.