Test 1
SECTION 1
Questions 1-10
Complete the form below.
Write ONE WORD AND/OR A NUMBER for each answer.
CRIME REPORT FORM
Type of crime: theft
Personal information
Example
Name Louise …Taylor…
Nationality 1 ……………….
Date of birth 14 December 1977
Occupation interior designer
Reason for visit business (to buy antique 2………………)
Length of stay two months
Current address 3 ………………. Apartments (No 15)
Details of theft
Items stolen – a wallet containing approximately 4 £ …………….
– a 5 ………………
Date of theft 6 ………………
Possible time and place of theft
Location outside the 7…………… at about 4 pm
Details of suspect – some boys asked for the 8……………. then ran off
– one had a T-shirt with a picture of a tiger
– he was about 12, slim build with 9…………… hair
10…………….
SECTION 2
Induction talk for new apprentices
Questions 11 and 12
Choose TWO letters, A-E.
Which TWO pieces of advice for the first week of an apprenticeship does the manager give?
A get to know colleagues
B learn from any mistakes
C ask lots of questions
D react positively to feedback
E enjoy new challenges
Questions 13 and 14
Choose TWO letters, A-E.
Which TWO things does the manager say mentors can help with?
A confidence-building
B making career plans
C completing difficult tasks
D making a weekly timetable
E reviewing progress
Questions 15-20
What does the manager say about each of the following aspects of the company policy for
apprentices?
Write the correct letter, A, B or C, next to Questions 15-20.
A It is encouraged.
B There are some restrictions.
C It is against the rules.
Company policy for apprentices
15 Using the internet …………….
16 Flexible working …………….
17 Booking holidays …………….
18 Working overtime …………….
19 Wearing trainers …………….
20 Bringing food to work …………….
Test 2
SECTION 1
Questions 1-10
Complete the notes below.
Write ONE WORD AND/OR A NUMBER for each answer.
TOTAL HEALTH CLINIC
PATIENT DETAILS
Personal information
Example
Name Julie Anne ……Garcia…..
Contact phone 1…………………
Date of birth 2…………………, 1992
Occupation works as a 3………………….
Insurance company 4…………………. Life Insurance
Details of the problem
Type of problem pain in her left 5…………………..
When it began 6…………………. ago
Action already taken has taken painkillers and applied ice
Other information
Sports played belongs to a 7…………………. club
goes 8…………………. Regularly
Medical history injured her 9………………… last year
no allergies
no regular medication apart from 10………………..
SECTION 2
Questions 11-15
Choose the correct letter, A, B or C.
Visit to Branley Castle
11 Before Queen Elizabeth I visited the castle in 1576,
A repairs were carried out to the quest rooms.
B a new building was constructed for her.
C a fire damaged part of the main hall.
12 In 1982, the castle was sold to
A the government
B the Fenys family.
C an entertainment company.
13 In some of the rooms, visitors can
A speak to experts on the history of the castle.
B interact with actors dressed as famous characters.
C see models of historical figures moving and talking.
14 In the castle park, visitors can
A see an 800-year-old tree.
B go to an art exhibition.
C visit a small zoo.
15 At the end of the visit, the group will have
A afternoon tea in the conservatory.
B the chance to meet the castle’s owners.
C a photograph together on the Great Staircase.
Questions 16-20
Label the plan below.
Write the correct letter, A-H, next to Questions 16-20
Branley Castle
16 Starting point for walking the walls ………………
17 Bow and arrow display ………………
18 Hunting birds display ………………
19 Traditional dancing ………………
20 Shop ………………
Test 3
SECTION 1
Questions 1-10
Complete the notes below.
Write ONE WORD AND/OR A NUMBER for each answer.
Flanders Conference Hotel
Example
Customer Services Manager: …………Angela………..
Date available
● weekend beginning February 4th
Conference facilities
● the 1 …………………………. room for talks
(projector and 2 ………………………….. available)
● area for coffee and an 3 …………………………
● free 4 …………………………… throughout
● a standard buffet lunch costs 5 $ …………………………….. per head
Accommodation
● Rooms will cost 6 $ ……………………………… including breakfast.
Other facilities
● The hotel also has a spa and rooftop 7 ……………………………..
● There’s a free shuttle service to the 8 ……………………………….
Location
● Wilby Street (quite near the 9 …………………………)
● near to restaurants and many 10 ……………………………..
SECTION 2
Questions 11 and 12
Choose TWO letters, A-E.
Which TWO activities that volunteers do are mentioned?
A decorating
B cleaning
C delivering meals
D shopping
E childcare
Questions 13 and 14
Choose TWO letters, A-E.
Which TWO ways that volunteers can benefit from volunteering are mentioned?
A learning how to be part of a team
B having a sense of purpose
C realising how lucky they are
D improved ability at time management
E boosting their employment prospects
Questions 15-20
What has each of the following volunteers helped someone to do?
Choose SIX answers from the box and write the correct letter, A-G, next to Questions 15-20
What volunteers have helped people to do
A overcome physical difficulties
B rediscover skills not used for a long time
C improve their communication skills
D solve problems independently
E escape isolation
F remember past times
G start a new hobby
Volunteers
15 Habib ………………
16 Consuela ………………
17 Minh ………………
18 Tanya ………………
19 Alexei ………………
20 Juba ………………
