100% found this document useful (1 vote)
93 views13 pages

Event Planning UNIT 2ND

Uploaded by

s96608402
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as DOCX, PDF, TXT or read online on Scribd
100% found this document useful (1 vote)
93 views13 pages

Event Planning UNIT 2ND

Uploaded by

s96608402
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as DOCX, PDF, TXT or read online on Scribd
You are on page 1/ 13

Event Planning: An Overview

Event planning involves the process of organizing and coordinating all the details required to
successfully host an event. This can range from small private gatherings like birthdays or
weddings to large-scale events such as corporate conferences, festivals, or international sporting
events. The goal of event planning is to ensure that the event meets its objectives, provides a
positive experience for attendees, and is executed smoothly within the constraints of time,
budget, and resources.

Key Components of Event Planning

1. Defining Objectives and Goals


o Purpose of the Event: Understanding the primary reason for hosting the event is
the first step. Is it to celebrate, educate, raise funds, promote a product, or build
relationships? Clearly defining the purpose helps guide all subsequent planning
decisions.
o Setting Goals: Establishing specific, measurable, achievable, relevant, and time-
bound (SMART) goals ensures that the event has clear targets, whether in terms
of attendance, engagement, revenue, or other metrics.
2. Budgeting and Financial Planning
o Budget Creation: Developing a comprehensive budget that outlines all potential
expenses, including venue rental, catering, entertainment, marketing, and
contingency funds.
o Cost Management: Monitoring expenses throughout the planning process to
ensure that the event stays within budget. This may involve negotiating with
vendors or finding cost-effective solutions without compromising on quality.
3. Venue Selection
o Choosing the Right Venue: The venue should align with the event’s purpose,
audience size, and logistical requirements. Factors such as location, accessibility,
capacity, facilities, and ambiance are crucial considerations.
o Securing the Venue: Once a venue is selected, securing it through contracts that
outline the terms, including payment schedules, cancellation policies, and any
additional services provided by the venue.
4. Event Design and Theme
o Creating a Concept: Developing a theme or concept that reflects the event’s
purpose and appeals to the target audience. This could include specific colors,
decorations, entertainment, and activities that create a cohesive experience.
o Layout and Setup: Planning the physical layout of the event space, including
seating arrangements, stage setup, vendor booths, and flow of traffic to ensure a
smooth attendee experience.
5. Logistics and Operations
o Timeline Development: Creating a detailed timeline that outlines all tasks
leading up to the event, including deadlines for vendor bookings, marketing
efforts, and on-site preparations.
o Vendor Coordination: Sourcing, negotiating, and managing relationships with
vendors such as caterers, decorators, AV technicians, and transportation services
to ensure all logistical needs are met.
o Permits and Licenses: Ensuring all necessary permits and licenses (e.g., alcohol
permits, noise permits) are obtained in compliance with local regulations.
6. Marketing and Promotion
o Target Audience Identification: Understanding who the event is intended for
and how to reach them effectively.
o Marketing Strategy: Developing a comprehensive marketing plan that may
include social media campaigns, email marketing, traditional media, and
partnerships to promote the event and drive attendance.
o Ticketing and Registration: Setting up systems for ticket sales or registration,
including pricing strategies, payment processing, and attendee tracking.
7. Technology Integration
o Event Management Software: Utilizing software tools to manage registrations,
communications, scheduling, and other planning activities efficiently.
o AV and IT Requirements: Planning for audiovisual needs, such as microphones,
projectors, lighting, and internet connectivity, especially for events that include
presentations or live streaming.
8. On-site Event Management
o Execution: Overseeing the setup and execution of the event on the day, ensuring
that all planned elements are implemented as expected.
o Staff Coordination: Managing event staff, including volunteers, security, and
support teams, to ensure everyone knows their roles and responsibilities.
o Attendee Engagement: Ensuring that attendees have a positive experience by
providing clear signage, assistance, and entertainment, and addressing any issues
promptly.
9. Risk Management
o Contingency Planning: Preparing for potential challenges or emergencies, such
as weather disruptions, technical failures, or medical incidents. Having backup
plans in place helps mitigate risks.
o Health and Safety: Ensuring that the event complies with all health and safety
regulations, including crowd control, emergency exits, and first aid availability.
10. Post-Event Activities
o Evaluation and Feedback: Collecting feedback from attendees, vendors, and
stakeholders to assess the success of the event. This may include surveys,
interviews, and data analysis.
o Financial Reconciliation: Finalizing all financial matters, including paying
vendors, reconciling accounts, and analyzing the event’s return on investment
(ROI).
o Reporting: Preparing a post-event report that summarizes outcomes, highlights
successes, identifies areas for improvement, and provides recommendations for
future events.
o Thank You Notes and Follow-Up: Sending thank you notes to participants,
sponsors, and vendors, and following up on any outstanding issues or future
opportunities.
Conclusion

Event planning is a complex process that requires a blend of creativity, organization, and
practical problem-solving. A successful event planner must be able to anticipate and manage
every detail, from the initial concept to the final evaluation. By carefully coordinating all aspects
of an event, from budgeting to on-site management, event planners can ensure that the event
meets its objectives, stays within budget, and provides a positive, memorable experience for all
involved.

The Process of Event Planning

Event planning is a systematic process that involves several stages, from conceptualizing the
event to executing and evaluating it. Here’s a detailed look at the event planning process:

1. Event Conceptualization

 Defining the Purpose: The first step is to determine the primary purpose of the event.
Whether it’s a corporate conference, wedding, fundraiser, or festival, understanding the
event’s purpose helps guide all subsequent planning decisions.
 Setting Objectives and Goals: Establish clear objectives that the event aims to achieve.
These could be related to the number of attendees, revenue, brand awareness, or
community engagement. Goals should be specific, measurable, achievable, relevant, and
time-bound (SMART).
 Identifying the Target Audience: Define who the event is intended for. Understanding
the demographics, preferences, and needs of the target audience is essential for designing
an event that resonates with them.

2. Budgeting and Financial Planning

 Creating a Budget: Develop a comprehensive budget that outlines all anticipated


expenses, including venue costs, catering, entertainment, marketing, staffing, and
contingency funds. The budget should also account for potential revenue sources, such as
ticket sales or sponsorships.
 Securing Funding: Identify and secure the necessary funding for the event. This could
involve seeking sponsorships, grants, or partnerships, as well as determining ticket
pricing or other revenue-generating strategies.

3. Event Design and Theme Development

 Concept and Theme: Develop a creative concept and theme that aligns with the event’s
purpose and appeals to the target audience. This includes choosing a color scheme, style,
and overall aesthetic that will be reflected in the décor, marketing materials, and
activities.
 Program and Content: Plan the event’s agenda, including key activities, speakers,
entertainment, and other elements that will engage the audience. Consider the flow of the
event and how each element will contribute to the overall experience.

4. Venue Selection and Logistics

 Venue Research and Booking: Choose a venue that fits the event’s size, theme, and
logistical requirements. Consider factors such as location, accessibility, capacity,
facilities, and cost. Once a suitable venue is identified, secure it with a contract that
outlines terms and conditions.
 Logistics Planning: Coordinate all logistical aspects of the event, including
transportation, accommodation (if necessary), equipment rentals, and on-site services.
Ensure that the venue layout is optimized for the planned activities and that all necessary
permits and licenses are obtained.

5. Vendor and Supplier Management

 Sourcing Vendors: Identify and negotiate with vendors who can provide the necessary
services, such as catering, decorations, audiovisual equipment, entertainment, and
security. Selecting reliable vendors with a proven track record is crucial for the event’s
success.
 Contracting and Coordination: Finalize contracts with vendors, clearly outlining
deliverables, timelines, and payment terms. Coordinate closely with vendors to ensure
they understand the event’s requirements and schedule.

6. Marketing and Promotion

 Marketing Strategy: Develop a marketing plan to promote the event and attract the
target audience. This may include digital marketing (social media, email campaigns),
traditional advertising (print, radio), and public relations efforts.
 Ticketing and Registration: Set up a ticketing or registration system, if applicable. This
includes deciding on pricing, managing sales or registrations, and tracking attendee
information.

7. Execution and On-site Management

 Final Preparations: In the days leading up to the event, finalize all details, confirm
arrangements with vendors, and conduct a walkthrough of the venue. Ensure that all
materials, equipment, and supplies are ready and that the event team is fully briefed.
 On-site Coordination: Oversee the setup and execution of the event on the day, ensuring
that everything runs according to plan. This involves managing the event team,
coordinating with vendors, addressing any issues that arise, and ensuring that the event
stays on schedule.
 Attendee Experience: Focus on creating a positive experience for attendees by
providing clear signage, easy registration, comfortable seating, and engaging activities.
Be available to address any questions or concerns that attendees may have.
8. Risk Management and Contingency Planning

 Risk Assessment: Identify potential risks that could impact the event, such as weather
conditions, technical failures, or health and safety issues. Assess the likelihood and
impact of these risks to prioritize contingency planning.
 Developing Contingency Plans: Prepare backup plans for various scenarios. For
example, have alternative indoor options for outdoor events in case of rain, or backup
equipment for AV needs. Ensure that the event team is aware of these plans and can
implement them if necessary.

9. Post-Event Activities

 Evaluation and Feedback: After the event, gather feedback from attendees, vendors,
and stakeholders to assess its success. This could involve surveys, interviews, or post-
event meetings. Analyze what worked well and what could be improved for future
events.
 Financial Reconciliation: Review all financial aspects of the event, including final
payments to vendors, reconciliation of the budget, and assessment of the event’s return
on investment (ROI).
 Thank You and Follow-Up: Send thank you notes to participants, sponsors, vendors,
and any other key stakeholders. Follow up on any outstanding issues or opportunities that
emerged from the event.

Conclusion

The event planning process is comprehensive, involving multiple stages from the initial concept
to post-event evaluation. Each stage requires careful consideration, detailed planning, and
effective coordination to ensure the event is successful and meets its objectives. By following a
structured approach, event planners can create memorable experiences that leave a lasting impact
on attendees and stakeholders.

Various Protocols for Events

Event protocols are the established rules and guidelines that ensure an event runs smoothly,
efficiently, and professionally. These protocols help maintain order, respect traditions or
customs, and ensure that all participants, including VIPs, guests, and staff, have a clear
understanding of their roles and responsibilities. Here are some key protocols to consider for
different types of events:

1. Invitation and RSVP Protocols

 Invitation Design and Distribution: Invitations should be professionally designed and


distributed well in advance, typically 4-6 weeks before the event. The invitation should
clearly state the purpose of the event, date, time, venue, dress code, and any special
instructions.
 RSVP Management: A clear RSVP process should be in place, with a deadline for
responses. Follow-up reminders may be necessary for non-respondents. This helps in
planning for the correct number of attendees, seating arrangements, and catering.

2. Guest Protocols

 VIP and Dignitary Protocols: Special protocols are often required for high-profile
guests, such as government officials, celebrities, or corporate executives. This includes
VIP seating, security arrangements, and possibly a dedicated liaison or escort.
 Arrival and Departure Protocols: Ensure that guests are greeted appropriately upon
arrival, possibly with a welcome speech, refreshments, or a guided tour. Departure
protocols may include thank-you gifts, exit escorts, or follow-up communications.
 Seating Arrangements: Depending on the formality of the event, seating charts may
need to be created to ensure that guests are seated according to rank, relationship, or
special needs. For formal dinners, seating cards should be used.

3. Ceremonial Protocols

 Opening and Closing Ceremonies: Many events, especially formal or public ones,
begin with an opening ceremony that may include speeches, ribbon-cutting, or a moment
of silence. Closing ceremonies often involve awards, acknowledgments, and thank-you
speeches.
 Flag and National Anthem Protocols: For international or governmental events,
protocols for displaying flags and playing national anthems must be followed. Flags
should be displayed in the correct order of precedence, and attendees should be instructed
on proper conduct during the anthem.

4. Speech and Presentation Protocols

 Order of Speeches: The order of speakers should be carefully planned, often starting
with an emcee or host, followed by introductory remarks, keynotes, and closing remarks.
Protocol may dictate that the most senior or honored guest speaks last.
 Timing: Each speaker should be allocated a specific amount of time, and a timekeeper
should be in place to ensure that the schedule is adhered to. Speakers should be briefed
on the timing and provided with cues if necessary.
 Introduction of Speakers: Proper introduction of speakers, including their titles and
credentials, is important. This should be done respectfully and professionally, often by
the event host or emcee.

5. Dress Code Protocols

 Event-Specific Dress Codes: The dress code should be clearly communicated to guests
in the invitation. Common dress codes include formal (black tie), semi-formal, business
attire, casual, or themed attire for specific events.
 Cultural Sensitivity: For events involving participants from different cultures, it’s
important to consider and respect cultural dress codes. For example, traditional attire
might be encouraged or required for certain cultural events.

6. Security and Safety Protocols

 Security Measures: Depending on the nature of the event and the presence of VIPs,
security protocols might include ID checks, bag searches, metal detectors, and security
personnel. Emergency response plans should also be in place.
 Health and Safety: Ensure that the event complies with health and safety regulations,
such as fire codes, crowd control measures, and first aid availability. For large events, it’s
important to have an emergency evacuation plan.

7. Catering and Hospitality Protocols

 Food and Beverage Service: Protocols for serving food and beverages should be
established, including the order of service (VIPs first), dietary considerations, and alcohol
service regulations. Servers should be trained in proper etiquette.
 Table Settings: For formal events, proper table settings and dining etiquette should be
followed. This includes the arrangement of utensils, plates, glasses, and table decorations
according to traditional or cultural standards.

8. Media and Public Relations Protocols

 Press Access: Protocols for media access, including designated press areas, interview
schedules, and media briefings, should be established. Ensure that media representatives
have the necessary credentials and understand the event’s guidelines.
 Photography and Videography: Establish rules for where and when photography or
videography is allowed, particularly during sensitive moments. Ensure that guests are
aware of these rules, especially if the event is private or involves confidential content.

9. Technology and AV Protocols

 AV Equipment Operation: Ensure that all audiovisual equipment is tested and


operational before the event. Protocols should be in place for managing microphones,
projectors, lighting, and sound systems during the event.
 Virtual Event Protocols: For online or hybrid events, establish protocols for managing
virtual platforms, including participant access, speaker management, and technical
support. Ensure that online attendees are engaged and that any recordings are handled
properly.

10. Post-Event Protocols

 Thank You Notes: After the event, it is customary to send thank-you notes to key
participants, speakers, sponsors, and VIP guests. These should be sent promptly, within a
week of the event.
 Follow-Up Surveys: Gathering feedback through surveys can provide valuable insights
for future events. Protocols for distributing and collecting these surveys should be
established, including respecting privacy concerns.
 Reporting and Debriefing: A post-event report or debrief should be conducted to review
the event’s successes and areas for improvement. This may involve a meeting with the
event team and key stakeholders to discuss outcomes and lessons learned.

Conclusion

Event protocols are vital for ensuring that events are conducted with professionalism, respect,
and efficiency. By adhering to these established guidelines, event planners can create a well-
organized, respectful, and successful event experience for all participants. Whether the event is
small and informal or large and complex, following the appropriate protocols helps to maintain
order, respect cultural norms, and ensure a positive outcome

Event Time Management

Effective time management is crucial in event planning to ensure that all activities are completed
on schedule, that the event runs smoothly, and that participants have a positive experience. Time
management in events involves careful planning, coordination, and execution of various tasks
before, during, and after the event. Below are the key components of time management in event
planning:

1. Pre-Event Planning

 Create a Detailed Timeline: Start by developing a comprehensive timeline that outlines


all the tasks that need to be completed leading up to the event. This should include
deadlines for securing the venue, booking vendors, sending invitations, finalizing the
guest list, and all other preparatory activities.
 Prioritize Tasks: Determine which tasks are most critical and prioritize them
accordingly. This ensures that essential elements of the event are addressed first, leaving
sufficient time to handle less critical details.
 Delegate Responsibilities: Assign specific tasks to team members, vendors, or
volunteers with clear deadlines. This helps distribute the workload and ensures that no
single person is overwhelmed with responsibilities.
 Set Milestones: Establish key milestones within the timeline to track progress. These
milestones serve as checkpoints to ensure that the planning process is on schedule and
allows for adjustments if needed.

2. Vendor and Supplier Coordination

 Early Engagement: Engage vendors and suppliers as early as possible to secure their
availability and to allow time for any necessary adjustments. This includes caterers,
decorators, audiovisual technicians, transportation services, and any other essential
suppliers.
 Regular Follow-Ups: Maintain regular communication with vendors to confirm details,
address any concerns, and ensure that they are on track to meet their deadlines. This helps
avoid last-minute surprises or delays.
 Contract Management: Ensure that all vendor contracts include specific timelines and
deadlines. This provides a legal framework for managing expectations and addressing
any delays or issues.

3. Event Day Schedule

 Develop a Detailed Event Day Agenda: Create a minute-by-minute or hour-by-hour


schedule for the event day, detailing when each activity or segment of the event will take
place. This should include setup, guest arrivals, speeches, meals, entertainment, and any
other scheduled activities.
 Coordinate with the Event Team: Share the event day schedule with all team members,
vendors, and key stakeholders well in advance. Ensure that everyone understands their
roles, the timing of activities, and the overall flow of the event.
 Allow Buffer Time: Build buffer time into the schedule to accommodate any unexpected
delays, such as technical difficulties, late arrivals, or extended speeches. This helps keep
the event on track without feeling rushed.
 Monitor the Timeline: Assign someone to monitor the timeline during the event to
ensure that everything is running according to schedule. This person should be prepared
to make quick adjustments if necessary.

4. On-Site Time Management

 Early Setup: Arrive at the venue early to oversee the setup and address any issues that
may arise. Ensure that all vendors, equipment, and materials are in place well before
guests arrive.
 Guest Flow Management: Manage the flow of guests throughout the event by
coordinating registration, seating, and transitions between different activities. This helps
prevent bottlenecks and ensures that the event runs smoothly.
 Crisis Management: Be prepared to handle any on-the-spot issues that could disrupt the
schedule. This could involve technical problems, guest emergencies, or changes in the
program. Having a plan in place for such contingencies can help keep the event on time.

5. Post-Event Time Management

 Efficient Breakdown and Cleanup: Plan for a swift and organized breakdown of the
event. Assign tasks for cleaning up, packing equipment, and ensuring that the venue is
returned to its original state within the allocated time.
 Timely Follow-Up: Schedule post-event activities, such as sending thank-you notes,
processing payments, and gathering feedback, within a few days of the event. This
ensures that all loose ends are tied up promptly and that the momentum of the event is
maintained.
 Post-Event Debrief: Conduct a debrief with the event team soon after the event to
review what went well and what could be improved. This should be done while the event
is still fresh in everyone's minds to capture accurate insights for future planning.

6. Tools and Techniques for Event Time Management

 Project Management Software: Utilize project management tools like Asana, Trello, or
Microsoft Project to create timelines, assign tasks, and track progress. These tools help
keep everyone on the same page and ensure that deadlines are met.
 Time Tracking: Use time-tracking tools to monitor how much time is spent on various
tasks during the planning process. This can help in optimizing time allocation for future
events.
 Communication Tools: Effective communication is key to time management. Use tools
like Slack, Zoom, or email to keep in touch with your team, vendors, and stakeholders,
ensuring that everyone is informed and aligned with the schedule.

Conclusion

Effective time management is essential for the success of any event. By carefully planning and
adhering to a well-structured timeline, coordinating with vendors and the event team, and being
prepared to handle unexpected challenges, event planners can ensure that their events run
smoothly and meet all objectives. Time management not only helps in executing a successful
event but also contributes to a positive experience for all participants and stakeholders.

Event Registration and Documentation

Event registration and documentation are critical components of event planning that ensure
smooth operations, effective communication, and accurate record-keeping. These processes help
manage attendee information, track event logistics, and provide essential data for post-event
analysis. Below is a detailed guide on how to effectively manage event registration and
documentation.

1. Event Registration

**1.1. Registration Process Design

 Registration Platform Selection: Choose a registration platform that suits the event’s
needs, such as Eventbrite, Cvent, or custom-built websites. The platform should allow for
easy sign-ups, payment processing (if applicable), and attendee management.
 Form Creation: Design a registration form that collects all necessary attendee
information, such as name, contact details, organization, dietary preferences, and any
other specific requirements. The form should be user-friendly and accessible.
 Tiered Registration: If the event offers different ticket types or access levels (e.g., VIP,
general admission, student rates), ensure the registration process clearly differentiates
between these options and manages them accordingly.
 Confirmation and Communication: Set up an automated confirmation system that
sends attendees a confirmation email with their registration details, ticket or badge
information, and event logistics such as venue directions, parking, and agenda.

**1.2. Managing Registration Data

 Database Management: Store all registration data in a centralized database that can be
easily accessed and updated. Ensure that the system complies with data protection
regulations like GDPR or CCPA, depending on the location of the event.
 Tracking Registrations: Monitor registration numbers regularly to track attendance and
make necessary adjustments to the event planning (e.g., increasing venue capacity,
ordering more catering).
 Waitlist Management: If the event reaches capacity, implement a waitlist system that
automatically notifies people if spots become available.
 Onsite Registration: For walk-ins or late registrations, have a system in place to quickly
process their registration on the day of the event, including payment processing if
necessary.

**1.3. Attendee Check-In

 Check-In System: On the day of the event, use a digital check-in system (QR codes,
mobile apps, or tablets) to streamline the process and reduce waiting times. This system
should update in real-time to provide accurate attendance data.
 Badge Printing: For events requiring badges, consider on-site badge printing to
accommodate late changes or registrations. Ensure badges are clearly labeled with the
attendee’s name, title, and any access levels or meal preferences.
 Customer Service: Have a help desk or information booth at the registration area to
assist with any issues, such as lost tickets, registration errors, or general inquiries.

2. Event Documentation

**2.1. Pre-Event Documentation

 Event Plan: Create a comprehensive event plan document that outlines the objectives,
target audience, schedule, budget, and logistics. This document serves as a reference for
the entire event team and stakeholders.
 Vendor Contracts: Keep signed contracts with all vendors, including caterers, venues,
AV technicians, and entertainment providers. These contracts should detail the services
provided, timelines, and payment terms.
 Permits and Licenses: Ensure all necessary permits and licenses are obtained and
documented, including those for alcohol service, live music, public gatherings, or special
equipment usage.

**2.2. On-Site Documentation


 Run of Show: Develop a “run of show” document that details the exact timing and
sequence of activities during the event, including when vendors arrive, when doors open,
and when specific activities or speeches occur. Share this with all key team members.
 Contact Lists: Maintain an up-to-date contact list of all key personnel, including event
staff, vendors, emergency contacts, and VIPs. This list should be easily accessible to
those who need it.
 Incident Reports: Prepare incident report forms to document any issues or accidents that
occur during the event. These reports should include details about the incident, the people
involved, and any actions taken.

**2.3. Post-Event Documentation

 Attendance Records: Document the final attendance numbers, including a breakdown of


registered versus actual attendees. This data is essential for evaluating the success of the
event and planning future ones.
 Feedback Collection: Gather feedback from attendees, vendors, and stakeholders using
surveys or interviews. Document this feedback to analyze what worked well and identify
areas for improvement.
 Financial Records: Compile all financial records, including expenses, revenues, vendor
payments, and refunds. A detailed financial report should be created to assess the event’s
profitability or budget adherence.
 Post-Event Report: Create a comprehensive post-event report that summarizes the
event’s success, challenges, attendee feedback, financial performance, and
recommendations for future events. This document should be shared with key
stakeholders.

3. Tools and Best Practices

**3.1. Digital Tools

 Event Management Software: Use software like Whova, Eventbrite, or Cvent for
managing registration, check-ins, and data collection.
 CRM Integration: Integrate registration systems with customer relationship
management (CRM) tools to track attendee engagement and follow up effectively.
 Cloud Storage: Store all documentation in cloud-based storage solutions like Google
Drive or Dropbox, ensuring easy access and collaboration among the event team.

**3.2. Best Practices

 Data Security: Ensure all attendee data is securely stored and complies with privacy
regulations. Encrypt sensitive information and limit access to authorized personnel only.
 Regular Updates: Keep all documentation up to date as the event planning progresses.
This includes revising the event plan, contact lists, and run of show as needed.
 Post-Event Analysis: Review all documentation after the event to identify any gaps or
areas for improvement. Use this analysis to refine processes for future events.
Conclusion

Effective event registration and documentation are essential for ensuring a smooth, successful
event. By implementing a well-organized registration process, maintaining accurate records, and
utilizing the right tools, event planners can manage all aspects of the event efficiently, providing
a seamless experience for attendees and stakeholders alike. Proper documentation also facilitates
post-event analysis, helping to improve future events.

You might also like