Unified Observability Intelligence with

LogicMonitor
Partnering For Success

Richard Gerdis
General Manager & Vice President, APJ
Sean Pavan
Director, Alliances & Channels, APJ
Luke Fogarty
Director, Technical Services APAC
Soy Inoue
Head of Sales Engineering, Japan

© 2022 LogicMonitor Confidential and proprietary

LogicMonitor at a Glance
Comprehensive observability platform that is highly strategic to CIOs on their modernization journey

Provider of a unified observability platform (LM Envision) that offers LogicMonitor by Numbers
comprehensive visibility and automated problem resolution across
hybrid and multi cloud infrastructure, networks, clouds, containers,
and applications $3mm+ 40%+
Active Devices 5yr ARR CAGR
Leader in Unified Observability Managed
Large and growing
across Hybrid and TAM opportunity
Multi-cloud environments

Demonstrated ability World-class

110%+ 93%+
to accelerate organic management team Consistent NRR
Gross Retention
growth at scale (incl. through
COVID)

~70% 2,200+
HQ in Santa Barbara, CA and Enterprise Customers Customers
Backed by Vista Equity
Austin, TX with offices across
Partners and Providence
ARR CAGR1,2
Singapore, India, UK, Sweden,
Netherlands, Australia Strategic Growth

(1) Q4’2016 – Q3’2022 CAGR (2) Enterprise Customers defined as customers generating greater than $100k of ARR Confidential & Proprietary | 2
Experienced Management Team Driving Growth at Scale

Christina Kosmowski William Corkery Carol Lee Nitin Navare

Chief Executive Officer Chief Revenue Officer Chief Financial Officer Chief Technology
• More than 15 years of • Previously CRO at • Previously CFO at Wrike Officer
experience leading Boomi, prior to the and GoodData
Customer Success and company’s sale to • Previously held various
Enterprise GTM Francisco Partners and senior roles at BMC,
functions at Salesforce TPG including AVP of
and Slack Engineering

Ryan Kam Julie Solliday Alyene Schneidewind Yvonne Schroeder Taggart Matthiesen
Chief Marketing Chief Customer Chief Performance Chief Legal Officer & Chief Product Officer
Officer Officer Officer General Counsel
• Previously CMO • Previously held • Previously held • Previously Vice • Previously Vice
at Five9 various senior roles various senior roles at President and General President of Product at
at Salesforce, Salesforce, including Counsel of Corporate Lyft and has held
including SVP of CRO Strategy and Trojan various roles at Twitter
Customer Success Battery Company and Salesforce

13
 Uniquely Positioned in the Observability Space

The Data Other SME /

Adjacent Market Leaders Legacy Providers
Platform for IT Cloud Focused

Capabilities

Product Functionality aimed at top-down monitoring by CIO office

Focused platform providing single source of truth for monitoring Infra, Apps and Logs

Easy to implement, with clear ROI and customer-friendly pricing

AlOps that reduces noise and actively remediates events

Open partner ecosystem that integrates to all key enterprise tools

Strength in Strength across Strength in

Infrastructure and Infrastructure, APM for large
Ideal Customer Profile Logs for hybrid Logs, and APM in enterprise
and multi-cloud public cloud environments
environments environments

6
Better Together
 OOTB Coverage
Networking Servers Virtualization Databases & Apps Storage

Public Cloud

© 2021 LogicMonitor Confidential and proprietary …and 2000+ others found here!
LM Coverage of Industry Brand Engagements
Complexity is inevitable

Challenges

Efficiency & productivity

● Slow triage and resolution
● Excessive admin time and license costs
● Tool sprawl to address hybrid creates silos

Increased risk of outages

● Fractured view - lack of visibility in
environments that continuously change
● Blindsided by outages
● Longer outages due to “swivel chair” effect

Inability to grow & transform

● Poor ability to monitor hybrid cloud
● Technical debt from legacy tools
● Excessive firefighting crowds out innovation
LogicMonitor infrastructure
services and business
all in a unified platform
Efficiency & productivity
● Seamless monitoring and troubleshooting
● Fast deployment and easy administration
● Supports your IT environment and workflow

Decreased risk of outages

● Single view of hybrid resources and status
● Built-in predictive alerts
● Monitoring, alerts, and logs in one place

Accelerate growth & transformation

● Optimize hybrid and multi cloud
● More proactive, less technical debt
● More innovation, less firefighting
Cloud & Observability Intelligence Journey
MSP Maturity Model - 5 Step Journey

© 2022 LogicMonitor Confidential and proprietary

 Where is your business?

© 2022 LogicMonitor Confidential and proprietary

 LogicMonitor
Challenge
solution

Bupa is a healthcare leader in Consolidate multiple monitoring LogicMonitor Envision Monitoring

Australia and New Zealand, tools to save money and improve Platform - Networks, on-premise
committed to helping people live management efficiency and Cloud Monitoring with Log
longer, healthier, happier lives. Analytics
The organization offers a broad
range of services including aged
care, retirement, dental, optical,
health insurance and more.

In-depth, customizable
monitoring across Centralised dashboards Scalable solution can
all infrastructure saves IT team time evolve to support new
Business environments increases associated with multiple capabilities and devices
automation and reduced MTTR monitoring tools reducing that helped reduce major
impact from 4 hours to 1 hours FTE costs by 50% incidents by 25%

© 2022 LogicMonitor Confidential and proprietary

 LogicMonitor
Challenge
solution

The University of Western Move from campus based to LogicMonitor Observability

Australia is a public research centralised IT model Platform covering Compute,
university in the Australian state Digital transformation across all of IT Network, Datacentre, Azure,
of Western Australia. The Continued push into Cloud Native O365, PureStorage, Netapp etc
university's main campus is in Services (K8s, Paas, Saas) whilst
Perth with a secondary campus maintaining on premise
in Albany and various other infrastructure
facilities elsewhere.

Application availability
observability by team and Triage point for all
function (non-infra teams) RCA and Dynamic application, infrastructure
Thresholds were used to issues across UWA - clear
Business reduce alert volume by baseline data across all
Delegated permissions and
75%+ platforms to determine
impact alerting, reducing reliance on root cause
reporting from infrastructure
teams

© 2022 LogicMonitor Confidential and proprietary

 Q&A

© 2022 LogicMonitor Confidential and proprietary