INTERNSHIP EVALUATION FORM

We highly appreciate your contribution to the professional development of our

students. In order to best assess the internship, could you please complete this form and
return it at the end of the internship period. Please note this form may be shared with the
student; comments that will aid the student in career and related skill development are
particularly encouraged.

COMPANY INFORMATION
Company Name: BMW – Truong Hai SALA, Auto Limited Company (HCM Branch)
…………………………………………………………………………………………………………
Address: 12 Mai Chi Tho Street, An Loi Dong Ward, District 2, Ho Chi Minh City
…………………………………………………………………………………………………………
Supervisor name:..................................................................................................................
Position:.................................................................................................................................
Email:...................................................................................................................................
Phone number:.................................................................................................................

STUDENTS INFORMATION
• Duration of internship: From ................... 2024 ..................... to ................... 2024
• Department for internship: Maintenance Technician ........ Position (if any): Intern
• Working hours per week: 40 hours/week (8 hours/day)

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• List of student:
No. Name Student’s ID Grade Comments
…/100
……………………………
……………………………
1 Trần Quốc Thái ……………………………
……………………………

……………………………
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2 Tống Hữu Khôi ……………………………
……………………………

……………………………
……………………………
3 Lê Thành Khương An ……………………………
……………………………

……………………………
……………………………
4 Lý Khánh Đăng ……………………………
……………………………

……………………………
……………………………
5 Nguyễn Đức Lương ……………………………
……………………………

Ho Chi Minh, …………………..2024

Authorized Signature and Stamp

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 COMMENTS FROM THE SUPERVISOR
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 ACKNOWLEDGEMENT

We would like to extend our heartfelt thanks to everyone at Thaco for the invaluable
experience we've gained during our two-month internship. The knowledge and skills we've
acquired during this time have been truly enriching and have significantly contributed to
our professional growth.
We are deeply grateful for the guidance, support, and opportunities provided to us
throughout this journey. The time spent here has not only enhanced our technical abilities
but also strengthened our understanding of teamwork and corporate culture.
Last but not least, we would like to extend my sincere gratitude to the people in the
Service&Spare parts warehouse and BMW Sala Team, who has consistently provided us
with recommendations and direction while we were implementing the Internship Report.
And special thanks to my internship supervisors, we could successfully complete the
course.
We constantly wish everyone happiness, success, and good health.
I sincerely appreciate and thank you once again for this wonderful opportunity. We hope
to maintain a lasting connection with Thaco in the future.
Best regards.

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 TABLE OF CONTENTS

INTRODUCTION ............................................................................................................. 6
1. About the Company ............................................................................................. 6
2. Company History ................................................................................................. 6
3. About BMW Sala ................................................................................................. 7
BMW ROUTINE MAINTENANCE PROCESS .......................................................... 23
A. General process when lifting the car ..................................................................... 23
B. Remove/ Install wheels procedure.......................................................................... 25
C. BMW Maintenance Process ................................................................................... 30
1. Engine Oil, Engine Oil Filter & Brake Fluid Maintenance: ............................. 30
2. Brake pads replacement .................................................................................... 40
3. Replace engine air filter, air conditioner filter ................................................ 45
D. ISTA, ISTA+/D Diagnostic Software for BMW and MINI, Repair & Maintenance
ISTA Application ........................................................................................................... 50
1. Overview: ................................................................................................................ 50
2. How to use ISTA to set the Maintenance Mileage. ............................................ 51
E. Hunter Road Force GSP9700/ GSP9700 Series Vibration Control System ....... 63
1. Introduction: ....................................................................................................... 63
2. Placement and Components: .............................................................................. 63
3. Wheel Balancing Process: .................................................................................. 64
F. General inspection procedure ................................................................................. 75
1. PDS (Pre-Delivery Inspection) and PDS (Pre-Delivery Service) ...................... 75
3. Post-inspection process before vehicle handover ............................................ 86

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INTRODUCTION
1. About the Company
1.1. BMW
BMW, short for Bayerische Motoren Werke AG, is a renowned German multinational
company specializing in luxury vehicles and motorcycles. Founded in 1916 and
headquartered in Munich, Germany, BMW has grown to become one of the world's leading
manufacturers of high-performance and premium automobiles. The company is celebrated
for its commitment to innovation, quality, and engineering excellence, offering a diverse
range of products that include luxury sedans, SUVs, electric vehicles, and motorcycles.
With its iconic brands like Mini and Rolls-Royce, BMW continues to set the standard for
luxury and driving pleasure globally.

BMW Group HeadQuaters.

1.2. Thaco Auto
Truong Hai Auto Corporation (THACO) is one of the largest industrial conglomerates in
Vietnam, founded in 1997 by Mr. Trần Bá Dương. THACO's headquarters is located in the
Chu Lai Open Economic Zone, Quang Nam Province. The company specializes in
manufacturing, assembling, and distributing automobiles, including passenger cars,
commercial vehicles, and specialized vehicles. In addition to the automotive sector,
THACO also operates in other areas such as agriculture, real estate, and logistics. With a
pioneering mission and a commitment to contributing to the sustainable development of
Vietnam's economy, THACO has become one of the most trusted and reputable brands in
the automotive industry and other sectors in which the corporation is involved.
2. Company History
2.1. BMW’s History
BMW, originally founded in 1916 as Bayerische Flugzeugwerke AG, began as an aircraft
engine manufacturer in Munich, Germany. Following World War I and the restrictions of
the Treaty of Versailles, the company shifted its focus to motorcycle production in 1923
and later to automobiles in 1928. The iconic BMW logo, inspired by a rotating aircraft
propeller, reflects its aviation roots. Over the decades, BMW evolved into a leading luxury
automobile manufacturer, known for its innovation, engineering excellence, and
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performance vehicles. Today, BMW is recognized globally as a symbol of luxury and
driving pleasure.

BMW Logo evelution.

2.2. Thaco Auto’s History
Truong Hai Auto Corporation (THACO) was established in 1997 by Mr. Trần Bá Dương,
starting with the assembly and distribution of trucks and buses in Vietnam. With strategic
vision and determination, THACO gradually expanded its production scale and diversified
its product offerings to include passenger cars and commercial vehicles. In 2003, THACO
established the Chu Lai – Truong Hai Mechanical and Automotive Complex in Quang Nam
Province, marking a significant milestone in the company's development. Since then,
THACO has continuously grown to become the leading automotive enterprise in Vietnam,
while also expanding into other sectors such as agriculture, real estate, and logistics.
Through continuous innovation and a commitment to sustainable development, THACO
has solidified its position in both the domestic and regional markets.
3. About BMW Sala

BMW Sala is one of the prominent showrooms and service centers of the BMW brand in
Vietnam, located in the Sala urban area, District 2, Ho Chi Minh City. It is an ideal
destination for those who appreciate luxury and class from the renowned German brand,
known for its perfect blend of sophisticated design, advanced technology, and powerful
performance.
The BMW Sala showroom is designed in a modern style, with a spacious and elegant
display area, providing customers with the opportunity to admire the latest BMW models.
From the sleek sedans like the BMW 3 Series and 5 Series to the robust SUVs like the
BMW X5 and X7, all are meticulously showcased to highlight the distinctive design lines
and cutting-edge technology of BMW.
In addition to offering a wide range of vehicles, BMW Sala focuses on delivering high-
quality after-sales services. The service center here is fully equipped with modern facilities,
and the team of technicians is well-trained according to BMW's global standards.

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Customers can be completely assured of the quality of maintenance, repairs, and other
services such as the replacement of genuine parts, warranties, and car care.

Source: Autovn (Quang Tuấn)

Beyond providing products and services, BMW Sala places special emphasis on the
customer experience. The staff here is always ready to provide thoughtful and professional
advice and support, from selecting a car to handling purchase procedures, financing, and
insurance. When visiting BMW Sala, customers are not just buying a car but are enjoying
a luxurious and memorable shopping experience.

With a combination of luxurious space, premium products, professional services, and

dedicated staff, BMW Sala has established itself as one of the leading showrooms and
service centers in Vietnam for those who love and are passionate about the BMW brand.

BMW Sala Showroom

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BMW Sala Workspace

BMW Sala Workspace

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BMW Sala is a large auto maintenance facility, so it has a wide range of specialized tools.
Here are some images of the common tools at BMW Sala:

Figure 1. Wheel Lift

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Figure 3. Hydraulic Lift Table.

Figure 4. Wheel Balancer.

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Figure 2. Car Lift.

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Figure 5. Brake Fluid Pump

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Figure 6. Tire Mounting Machine.

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Figure 7. Transmission Jack.

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 Figure 8. Vise.

Figure 9. Bench Grinder.

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Figure [Link] Charger.

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Figure 11. Hazet Tool Trolley Assistent.

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Figure 12. Inside Hazet Tool Trolley Assistent.

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Figure 13. Hunter Wheel Alignment Machine.

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Figure 14. Brake Test Stand

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Figure 15. Programming Work Bay

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BMW ROUTINE MAINTENANCE PROCESS
A. General process when lifting the car
There are two main purposes for lifting the car in BMW service. First, the car is damaged
and needs inspection and repair underneath. Second is for maintenance and general
checking.
These steps must be follow when lifting the car:

Step 1: Ensure the lift area is clear

Step 2: Drive the car into the lift area

(Tip: Align the steering wheel with
the lift base)

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 Step 3: Place 4 lifts in the correct
position

Step 4: Lift up a little, check again

the contact position

Step 5: Lift the car up

(Note: When lifting up or lowering,
you must announce loudly to alert
those around you)

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 Step 6: Lower the car after finish
(Note: Checking for the obstacles
under the car before operation)

Step 7: Remove the lift and drive the car out

Step 8: Clean the lift area

B. Remove/ Install wheels procedure

After interning at BMW, we have observed that BMW technicians remove car wheels in
order to: wheel replacement, brake maintenance, suspension system maintenance, engine
fixing,…
There are 2 ways to remove the wheel. The first method is using the wheel lift, the second
one involves using your leg to secure the wheel. However, using a wheel lift is
recommended for convenience and professionalism.
Preperation:
Below are tools use to remove and install the wheel:

Air gun and Hex socket 17mm

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Torque wrench with Hex socket 17mm

Wheel lift
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These steps must be follow to remove and install car wheel:

Step 1: Lift the car up to a comfortable

working height and place the wheel lift
below the wheel.
See A. General process when lifting
the car (Step 1, 2, 3, 4)

Step 2: Use air gun with socket 17 to

remove the wheel bolts
(Note: You should remove in star order
to keep the wheel stable)

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Step 4: Take the wheel out and continue
to repair the broken parts.

Step 5: After finishing repair, put the

wheel back on the wheel lift
Lift it up to align and fasten the bolts by
hand.

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Step 6: Use air gun, adjust to level 1 to
fasten the bolts, then adjust to level 3 to
completely tightening them.

Step 7: Lift the car down to the ground,

then use torque wrench (adjust to 140Nm)
to ensure that those bolts are tightened to
the correct torque.

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C. BMW Maintenance Process
1. Engine Oil, Engine Oil Filter & Brake Fluid Maintenance:
1.1. Prepare the necessary tools:

Torque wrench 8Nm

Torque wrench 10Nm

Ø32mm Hex Socket

Ø17mm Hex Socket

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 E10 Torx Socket

Waste oil container

1.2. Procedure of changing Engine Oil:

1.2.1. Setup the vehicle in the M&E workspace:
Step 1: Follow A. General process when lifting the car (Step 1, 2, 3, 4)

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 Step 2: Open the car bonnet cover the the front bumper

Step 3: Lift the vehicle up and locate the Oil bolt & Oil filter
1.2.2. Drain engine oil procedure:

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Step 4:Set the Waste oil
container and Use Ø17mm Hex
Socket to remove the engine oil
bolt

Step 5: Wait unti the engine oil

is fully drained.

Step 6: Clean the bolt and

replace the new washer

Step 7: Screw the bolt back into

the oil drain hole

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Step 8: Tightening the botl with
the Ø17mm Hex Socket by the
25Nm Torque wrench

Step 9: Use E10 Torx Socket to

remove the oil filter bolt

Step 10: Screw the new oil filter

and use the 8Nm Torque wrench
to tighten it into the oil filter

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 Step 11: Use Ø32mm Hex
Socket to remove the oil filter
assembly from the engine block

Step 12: Replace new oil filter

and new oil filter O-ring

Step 13: Install the oil filter

assembly back into the engine
block. And tightening it with
Ø32mm Hex Socket by the
25Nm Torque wrench

1.2.3. Refill with the new engine oil:

Step 14: Lower the car Follow A. General process when lifting the car(Step 6, 7, 8)

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Step 15: Open the Engine oil cap on the cylinder head and Put the oil funnel

Step 16: Pour the new Oil into the engine block

Step 17: Recap the cylinderhead and clean the engine compactment
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1.3. Process of changing Brake Fluid

Step 1: Locate the brake fluid reservoir

Step 2: Prepare the brake

fluid pump machine

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Step 3: Replace brake fluid
reservoir cap by the bump
hose

Step 4: Connect the bump

hose to the pump machine

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Step 5: Turn on the brake
fluid pump machine

Step 6: Lift up the vehicle

Step 7: Check the brake

calipers for unusual
working conditions
(Rear wheels)

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 Step 7 (cont): Check the
brake calipers for unusual
working conditions
(Front wheels)

Step 8: Use 11mm Hex

wrench to open the brake
hose with the following
wheels:
- Rear right
- Rear left
- Front right
- Front left

2. Brake pads replacement

For BMW and Mini cars, brake pads usually need to replace after driving from 48.000 km
t0 112.000 km, or when the brake pad sensors remind the driver.
In this procedure, you must remove the wheel before replacing the brake pads. Therefore,
follow the wheel removal procedure first, and then proceed with these steps.

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2.1. Preperation:

Torque wrench, six point socket 8mm and flathead srewdriver

2.2. Brake pads replacement procedure:

Step 1: Remove the car wheels. Reference:
- A. General process when lifting the car (Step 1, 2, 3, 4)
- B. Remove/ Install wheels procedure

Step 2: Check the condition of brake

pads, brake disc, brake caliper

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 Step 3: Use flathead screwdriver to
remove the fastening assembly

Step 4: Use wrench with six points

socket 8 to remove 2 bolts behind the
brake disc

Step 5: Pull up the brake caliper and take

out the brake pads

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 Step 6: Before installing, you need to
grind the edges of the new brake pads to
prevent it from scratching the brake disc

Step 7: Apply grease at the contact place

of the brake pads with the brake caliper
then assemble them.

Step 8: Use torque wrench (adjust to

30N for old car, 35N for new car) with
six points socket 8 to tighten the bolts

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Step 9: Final check after finish repairing

Step 10: Install the wheel and test to ensure that the brake work properly
Follow B. Remove/ Install wheels procedure

2.3 Comparision pictures between old and new brake pads and brake pad sensor

Old brake pads and sensor

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 New brake pads and sensor
3. Replace engine air filter, air conditioner filter

Engine air filter, air filter of the cooling system will accumulate a lot of dirt after a long
time, which can reduce engine capacity, shorten the life of the air filter, for the air filter of
evaporator, if dirty, it will make the cooling system in the car have a very unpleasant smell,
so periodic cleaning is very necessary.

3.1 Engine air filter replacement procedure:

Step 1: Open the bonnet to locate the air

filter

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Step 2: Open the air filter cover to take
out the old air filter

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Step 3: Replace the new air filter

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 Step 4: Re-install the air filter cover

3.2. Air conditioner filter Replacement procedure:

Step 1:Open the A/C filter cover to take

out the old A/C filter

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Step 2: Install the new A/C filter

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 Step 3: Re-install the A/C filter cover

D. ISTA, ISTA+/D Diagnostic Software for BMW and MINI, Repair & Maintenance
ISTA Application
1. Overview:
ISTA Diagnostic Software Introduction
- ISTA is a workshop system that contains BMW AG Data and Information.
- ISTA (which stands for Integrated Service Technical Application) consists of three parts,
- ISIS (Integrated Service Information System/Server).
- ISSS (Integrated Software Service Station) – Handles all the ISTA/P sessions for
programing/coding BMW systems.
- ISID (Integrated Service Information Display) – a PC which contains the ISTA/D
(Diagnostics) software and used to control ISTA/P to initiate and run programming
sessions. This is what our technicians carry around the workshop and perform diagnostic,
coding and programing services on your BMW.
- ICOM Unit (ICOM emulator) interfaces the BMW ISID to your BMW’s diagnostic
connection or MOST interface to allow diagnostics to run, and to send coding and
programing commands and software. The ISTA software is a vast leap in technology and
complexity over GT-1/DIS/Program with a ton of interconnecting pieces across several
systems.

❖Technical requirements when working on with ISTA, ISTA+/D Diagnostic Software:

The starter battery must be charge by a stable DC power supply.

Step 1: Locate the Positive

and Negative Terminal

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 Step 2: Connect the right
terminals to the battery
charger

Step 3: Press button to

automatically charge the
vehicle battery

Step 4: Connect the ICOM

Reader to the OBD Port of the
vehicle

2. How to use ISTA to set the Maintenance Mileage.

Step 1: Connect the vehicle to the
laptop with ISTA.
- First, we need to plug the
ICOM in the OBD port on the
vehicle. Then turn on the
ignition switch.
 Notice: If the vehicle is able
to be started, start the engine,
if not, charge the battery by
the charging station.

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 - At the main screen of ISTA,
click on the “Complete
Identification” button on the
screen.

- Then we wait until a new

window show up. We
determine our vehicle by its
VIN on the screen or by the
color code of the ICOM.

- Finally, double click on the

row that represent our vehicle
to build the connection, wait
for the process until we reach
the operation window.

Step 2.1: Conduct the setting of

Engine Oil Maintenance Mileage.
- First, we need to print out the
Operation Report. This is the
report with all the information
of the vehicle as well as the
existing faults in the vehicle.
We can reach there by
choosing Vehicle Information

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 ➔ Operation Report and then
print it out.

- Next, we reset the UDS CBS

by choosing Vehicle
Management ➔ Service
Functions ➔ Maintenance and
pre-delivery check ➔ UDS
CBS reset.

- Then click on the “Engine

Oil” option to reset the service
mileage to 100%. Wait for the
process to be done and click
on the “End Service Function”
option to close the operation.

- Next step, we re-input the

service mileage by choosing
Vehicle Management ➔
Service Functions ➔
Maintenance and pre-delivery
check ➔ CBS vehicle data
correction.

- After that, we click “Reset

annual mileage” to reset the
default settings of the
odometer reader of the car.

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 Notice: This step is to re-enter
the exact mileage that the
engine oil must be replaced
again. The system will
automatically set it back to
12,000km, 13,000km or more
when we reset the UDS CBS
so we need to set it back to
10,000km manually.
- In the CBS vehicle data
correction tab, choose Engine
Oil ➔ Set the availability by
entering the odometer reading
and the date of the last change
➔ CBS reset carried out
accidentally ➔ Re-enter
values for scope of
maintenance work ➔
Continue ➔ Keep previous
date. In the tab where it
display the “Distance
Forecast”, remember the value
and minus it by 10,000km, we
will use the odometer of the
vehicle minus by that result
and input it in the next step.
Then choose the unit of the
mileage (kilometers or miles)
and choose Accept newly
calculated odometer reading
for the next change ➔ No ➔

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End service function to finish
the process.

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- After doing the UDS CBS
reset and CBS vehicle data
correction process, we write
the service history by
choosing Vehicle Management
➔ Service Functions ➔
Maintenance and pre-delivery
check ➔ Write service history

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Step 2.2: Conduct the setting of
Brake Fluid Maintenance Mileage.

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- First, we need to print out the
Operation Report. This is the
report with all the information
of the vehicle as well as the
existing faults in the vehicle.
We can reach there by
choosing Vehicle Information
➔ Operation Report and then
print it out

- Next, we reset the UDS CBS

by choosing Vehicle
Management ➔ Service
Functions ➔ Maintenance and
pre-delivery check ➔ UDS
CBS reset.

- Then click on the “Brake

Fluid” option to reset the
service mileage to 100%. Wait
for the process to be done and
click on the “End Service
Function” option to close the
operation.

- After doing the UDS CBS

reset and CBS vehicle data

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 correction process, we write
the service history by
choosing Vehicle Management
➔ Service Functions ➔
Maintenance and pre-delivery
check ➔ Write service history

Step 2.2: Conduct the setting of

Front and Rear Brake Pads
Maintenance Mileage.
- First, we need to print out the
Operation Report. This is the
report with all the information
of the vehicle as well as the
existing faults in the vehicle.

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 We can reach there by
choosing Vehicle Information
➔ Operation Report and then
print it out.
- Next, we reset the UDS CBS
by choosing Vehicle
Management ➔ Service
Functions ➔ Maintenance and
pre-delivery check ➔ UDS
CBS reset.

- Then click on the “Front

Brake” or “Rear Brake” option
to reset the service mileage to
its original state. Wait for the
process to be done and click
on the “End Service Function”
option to close the operation.

- After doing the UDS CBS

reset and CBS vehicle data
correction process, we write
the service history by
choosing Vehicle Management
➔ Service Functions ➔
Maintenance and pre-delivery
check ➔ Write service history

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Step 2.3: Conduct the
Troubleshooting
- When we reach the operation
window, choose Vehicle
Management ➔
Troubleshooting ➔ Fault
Memory to display the fault
history of the vehicle. Check
the Existent column if there
are any faults still appear in
the vehicle at the moment. If
there are no fault or no serious

61
 fault, delete them all by
clicking Delete Fault Memory
➔ Yes.

Step 3: Break the connection

between the vehicle and the laptop
with ISTA.
- Click on the X symbol on the
operation window, choose Yes
then plug out the ICOM from
the vehicle.

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E. Hunter Road Force GSP9700/ GSP9700 Series Vibration Control System
1. Introduction:
The GSP-9700 Series Vibration Control System is a wheel balancer with the added
capabilities of measuring tire/wheel Road Force, Lateral Force, and wheel runout.
The GSP-9700 simulates a “road test”, with a unique “load roller” which applies up to
1400 pounds of force against the rotating assembly. The roller measures the loaded
runout of the assembly (deflection while under load) and automatically recommends
corrections when needed. The GSP-9700 technology eliminates many of the time
consuming, subjective, and often non-productive manual measurements previously used
to diagnose and repair ride disturbance concerns.
2. Placement and Components:
➢ Image of Hunter GSP97BMW:

➢ Equipment Components: Below is the image of the Hunter Road Force Touch GSP
– 9700, it is the same structure and components with our Hunter GSP97BMW

Image 1: Structure of model Hunter Road Force Touch GSP – 9700

63
 Image 2: Tools and Components of Hunter GSP97BMW.
3. Wheel Balancing Process:
First of all, we take out the car wheels. Reference:
- A. General process when lifting the car (Step 1, 2, 3, 4)
- B. Remove/ Install wheels procedure

Step 1: Install the wheel onto the

machine
- We roll the wheel onto the machine
(onto the sliding plate of the
machine).

- Lift the wheel upto the axis by

lifting the pedal of the machine.

64
- Next, we choose the suitable
centering cone and put it into the
axis and then put the plastic spacer
ring next to it.

- Finally, put the locking hub into the

axis and tap the other pedal twice to
lock the wheel into the machine.

65
66
Step 2: Prepare for the Balancing
Process
- Firstly, we need to lower the sliding
plate by pressing on the control
pedal.

- Then use the Plier to take all the

small stones or little gravels.

- Remember to inflate the wheel

using the Inflation Station. When
taking out the pumping hose, the
screen will automatically change
into Inflation Mode. You can adjust
the inflation pressure by touching on
the screen.

- After putting the pumping hose into

the pumping valve of the wheel, the
machine will inflate the wheel until
reaching the set pressure.
Remember to put the pumping hose
back to its position before doing the
next step.

- Pull out the Inner Dataset Arm and

put it in the position where the leads
are attached on and press the pedal

67
once to insert the data, repeat the
process for the other position.

68
Step 3: Balancing Process
- Before conduct the process, close
the Safety Hood to prevent damage
during the process. This is a must do
step because if the hood is not close
yet, the machine will not allow us to
do the balancing process. Then,
touch the button “Start” on the
screen to begin the process.

- Then we wait for the process to

finish. During the process, the Road
Force roll will apply a force onto the
wheel to simulate the road when we
drive. This will provide a more
accurate result.

- After the process, the screen will

display the amount of weight the
wheel need on each side. We
calculate and cut out the proper
amount of weight for that position.

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- Next, we determine the position to
clip the weight on by touch the
screen on the side that we need the
weight and roll the wheel slowly
until the laser beam turn on and
show on the wheel.

- Finally, we clip the weight onto the

wheel at the center where the laser
beam point on, we can use the
available glue tape on the weight
and use the weight hammer to tap it
down to the rim of the wheel.

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71
72
Step 4: Remove the wheel from the
machine.
- First, tap twice on the pedal to
release the wheel. Then take out the
locking hub, the plastic spacer, and
the centering cone.

- Then we lift up the sliding plate up

to the wheel by lift the control pedal
and pull the wheel out of the axis.

- Finally, we lower the sliding plate

by pressing on the control pedal and
roll the wheel out of the machine.

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74
F. General inspection procedure
1. PDS (Pre-Delivery Inspection) and PDS (Pre-Delivery Service)
A Pre-Delivery Inspection, commonly known as PDI, is a systematic evaluation or a
checklist evaluation of a vehicle. Every new car will undergo PDI at least two times (it
means PDI and PDS) in its life cycle before it is handed over to the customer.
PDS is essentially the same as a Pre-Delivery Inspection (PDI), but it encompasses a
broader range of checks and preparations.
• PDI:

Receive the request

Stamp the vehicle's chassis number and

engine number for registration

Exterior Inspection

• Examine the paintwork for

scratches, dents, or any
unevenness.
• Check the alignment of doors,
hood, and trunk to ensure proper
closure and even panel gaps.
• Verify that the windshield and other
glass surfaces are free from cracks
or chips.
• Light system

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 Interior Inspection

• Verify that all seats, seatbelts, and

headrests are secure and in good
condition.
• Inspect the dashboard and control
panels for any malfunctions or
warning lights.
• Check air conditioning to ensure
they are working correctly.

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Record all checked items on the form

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Complete the checklist

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Check and record tire specifications,
battery codes and vehicle accessories

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 Connect the car to the battery charger

Run a vehicle battery test on BMW's ISTA

software

Delete transport mode and faults

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 Print Operations report

• PDS steps: Includes interior and exterior vehicle inspection steps and additional
steps below.

Connect the car to the battery charger

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Use diagnostic software to check vehicle
errors again

Installing accessories and navigation

Test Drive

• Take a test drive to assess the

engine’s performance and
responsiveness.
• Test the brakes for smooth
operation and effectiveness.
• Observe the transmission for
smooth gear shifts.

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Cleaning the interior

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Car wash and detailing

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 3. Post-inspection process before vehicle handover
Post-inspection is an important and mandatory process in the inspection and repair
process at BMW. It is an important step to ensure the vehicle is in the best condition
before leaving the service workshop and returning to the customer.

Check and add water to the car's

windshield washer fluid tank and coolant
tank (if low)

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 Check the air pressure of all 4 tires

Check and tighten the wheel bolts with a

torque wrench with a force of 140Nm

Note: Tighten wheel bolts as shown star

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