PLM as the Foundation for Digital Transformation

A PTC ebook on the value of Windchill as strategic enterprise software

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 PTC DIGITAL TWIN USE CASES

Enterprise PLM: The Backbone of

Your Digital Transformation
These are challenging times. Designing the best product
is no longer enough to stay ahead of the competition.

Product developers, manufacturing and service process

planners, supply chain managers, and sales and support
teams are spread across the globe and require secure
access to up-to-date product information. They must:

• Adeptly manage new product introductions

and changes to configurations in order to
keep pace with advances in technology and
fierce competition.

• Seamlessly integrate embedded software

into mechanical and electronic designs with
traceability and governance -- even though
their systems and processes might not
be aligned.

• Mitigate risk across the supply chain while

optimizing for cost and quality with new levels of
operational flexibility.

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 The factory must be more agile and work concurrently
with engineering even as the number of product variants
skyrocket and work rules change to accommodate new
safety regulations. Quality must be built into every product
and process. Enterprise quality initiatives depend on
driving down the costs of poor-quality and minimizing
delays in securing regulatory approvals.

Enterprise PLM has quickly risen to become one of the

key pillars of manufacturing and the backbone of digital
transformation across every industry. As the mission-critical
collaboration platform, PLM provides the digital continuity,
configuration management and associativity for product
data (CAD, software, bills of material, requirements, test,
simulations, etc.). It also automates the standardized
processes that help accelerate time to market, reduce
costs, and improve quality.

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 Windchill: A Modular Approach for Faster Time to Value

PTC recognizes the need for fast, scalable tools to • Field service can access up-to-date product information with
manage your product lifecycle and drive revenue, real-time IoT visibility of connected products.
reduce costs, and stay competitive. With Windchill,
the industry-leading PLM software from PTC, you can Windchill provides the foundation and continuity of
digitalize and connect your enterprise in this new world. product information across the digital thread, whether
Here’s the potential impact across your enterprise: deployed on-premises or in the cloud. Our web-based
tools connect physical assets with their digital twins for a
• Windchill’s out-of-the-box functionality can be quickly secure, global, cohesive, and flexible work environment.
implemented and scaled to create a seamless data value
stream,providing traceability from engineering through
The world is changing, but you don’t need to transition
alone; Windchill is the enterprise PLM application suite
quality,manufacturing, sales, and service
that transitions with you.
for both experts and non-experts.

• To increase productivity, product development can unite,

distribute, and dynamically visualize multi-CAD models and
related information with automation.

• Factories can concurrently source approved parts and plan

without errors, reducing time to industrialization.

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 VALUE IN ACTION

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 Value in Action
Value realized in Industrial
Nidec Global Appliance, the largest manufacturer of compressors for the-box FDA certification support tools and templates based on medical

refrigeration, leverages Windchill for product and process governance and device industry best practices.

traceability. Its digital transformation project has delivered a 48% decrease

Value realized in Automotive
in time to market and a 284% increase in the number of large projects,
VCST is a world-class automotive supplier of powertrain and brake
with only 78% of the resources. With better first pass yields, and fewer line
components. Its strategy was to combine the capabilities of IoT and
failures and warranty claims, the overall cost of non-quality was reduced
PLM. VCST recognized that by infusing real-time IoT data and digital
by 40%.
solutions across operations, it would speed time to market—delivering

Value realized in Federal, Aerospace and Defense more flexibility and faster response times. And by connecting suppliers,

The United States Navy, an organization with over 300,000 active people, devices, machines, and customers in unified systems and smart

duty personnel, hundreds of ships, and thousands of suppliers, applications, it gained an opportunity to drive more reliable and efficient

is leveraging Windchill SaaS to expose an integrated/model- processes.

based view of all the information needed to maintain, support, and

Value realized in Electronic and High Tech
operate ships. Its enterprise-wide digital transformation project will
iRobot, a global manufacturer of consumer robots, implemented
improve fleet availability and readiness, create efficient processes
Windchill and ThingWorx to transform its digital practices. The result was
for logistics, services, and other areas, and reduce IT expenses.
better managed supplier negotiations and reduced part proliferation/

Value realized in Medical Device duplication. In addition, supply chain managers were able to identify the

Omron Healthcare is a manufacturer and distributor of personal impact of changes early and notify contract manufacturers more quickly

heart health and wellness products available in more than accelerating time to market.

110 countries and regions around the world. Omron leverages

Windchill’s Medical Device Package in the cloud for the out-of-

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 Technology to Grow with Your Business
Whether you’re just starting your digital transformation initiative

What is the Digital Thread? or are implementing advanced PLM capabilities, Windchill offers

It is a single source of data truth creating consistency, packages to grow with your business. Windchill’s core multi-CAD

collaboration, and alignment across functions by real-time data and product data management (PDM) functionality – along with

synchronization of related upstream and downstream derivative automated change and document management, business systems

information. This scalable common set of democratized data integration and project execution – will help you establish your

enables enterprise-wide accessibility and continuity across core product development platform. As your PLM initiatives and

products, processes, and people. requirements grow, you can expand your capabilities to include
variant management, parts classification, supplier management,
Benefits of the Digital Thread downstream manufacturing and service BOM management,
The digital thread creates a “closed-loop” lifecycle system manufacturing process plans and work instructions, augmented
by combining PLM, ERP, CRM, and IOT product related reality, IoT and more.
data, capturing all changes and configuration information to
improve quality, reduce rework, and expedite new product Windchill’s 100% web-based architecture, which is optimized for

development and time-to market. Organizations can collect agility and flexibility, has been designed to easily integrate with

data, monitor processes and machines, and send information existing IT, internet, and security infrastructures for remote work

back to engineering for root cause analysis and corrective and multi-site collaboration. PLM deployments with PTC can be

and preventative actions. Across all the complex relationships, on-premises, in the cloud, on a single server for a workgroup, or

departments can share data that they couldn’t before. The on a highly scalable clustered system with performance optimized

factory and field can use engineering data for procedural for content distribution. Based on the industry standard J2EE,

guidance, parts identification, specification verification, internet and web services interfaces, and powerful federation

numerically controlled (NC) machine diagnostics, and more. for maintaining data with other systems, Windchill seamlessly

In return, engineering can use factory and field activity for interoperates in heterogeneous environments with a consistent

data-driven design. data model from CAD data management to BOM transformation.

R E L A Y
S I G N A L

SENDING

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 Analysts Endorse PTC as Global PLM Leaders
PTC is the clear market leader in PLM with a strong heritage, expertise and the proven ability to execute.
Windchill has received #1 ranking by top analysts in multiple industry reports for reasons such as:

• Comprehensive out-of-the-box (OOTB) functionality: Get to • Highly configurable role and task-based apps: Enable expert and
value quickly with standardized, OOTB functionality across non-expert users to view and format product data in the context of
a comprehensive portfolio of core PDM to advanced their role or task on a simple interface.
PLM solutions.
• Visual experiences through augmented reality and
• Foundation for the smart, connected enterprise: Create and 2D/3D visualization: Merge the digital and physical worlds
manage the digital thread/core that enables smart connected in a highly consumable way.
products, people and processes.
• Secure management of products and configurations, at scale:
• Open architecture that integrates with enterprise domain Securely manage product data from the simplest to most
applications: Manage, associate, orchestrate and flexibly complex products globally and at enterprise scale.
deploy product data across enterprise domain systems.

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 WINDCHILL CAPABILITIES

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 Windchill Capabilities
Explore the range of capabilities that make Windchill perfect for driving concurrent manufacturing, enterprise collaboration, and closed-loop quality.

Product Data Management Change and Configuration Management

PDM software helps organizations connect and communicate product information The various teams involved in a product’s lifecycle create a range of digital data.

across globally distributed teams where multiple CAD tools may be used. Not only does this data span disparate functional systems, it often evolves over

time – and quickly.

Windchill can be embedded into all major MCAD systems so users can manage

and edit CAD data and related documents (e.g., Microsoft Word, Adobe PDF) With Windchill you deliver a real-time view of the most accurate data to all

without leaving their native MCAD environment. Access to data is optimized for enterprise stakeholders, expanding cross-discipline involvement. Standardizing

the remote worker by being web-based, accessible from a Windows desktop, on PTC’s best practices for change and configuration management will drive

and available in the PTC Cloud. Lightweight viewables and self-service access efficiencies. Better, more informed decisions can drive down the costs of poor

to role-based apps in secure project spaces enable automated sharing of more quality and enable your organization to implement changes and introduce new

consumable data to non-CAD users. products to market faster.

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 Requirements Management and Validation
Effective requirements and validation practices are more than just an integral

part of developing and engineering complex products and systems. They are

vital to mitigating risk and ensuring customer satisfaction.

With Windchill you can centrally manage evolving requirements, test assets,

and software configurations. By automating the traceability and sharing

of data, you enable cross-functional collaboration across applications

and throughout the product lifecycle. With holistic visibility into evolving

requirements, stakeholders can easily manage test sessions, determine the

impact of proposed changes, and verify test results against requirements for

better product quality and compliance.

BOM Management and Transformation

Most manufacturers are grappling with speed and agility in the face of

growing numbers of product options and variants.

With Windchill’s BOM management and BOM transformation capabilities,

product designers create and manage a part-centric digital product that

can be leveraged at every step of the product lifecycle. Now mechanical,

software, electronic parts and related artifacts can be integrated into the

engineering BOM. This provides your organization a single interface with

which both upstream and downstream teams will collaborate on such

domain systems as ECAD, MCAD, Software, PLM and ERP. Windchill ensures

that everyone - from the shop floor worker and service technician to a seller

configuring a customer order - is using the correct product information.

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 Product Variability Management
Traditional approaches to manufacturing make it complex to produce variants

and configurations. Product diversity breeds higher inventories, lower economies

of scale, service inefficiencies, manufacturing errors, and increased risk of non-

compliance.

With the product variability management capabilities in Windchill, you can

strategically design, create, manage, and validate product variants. Platform

options, choices, logic, and configuration rules are directly linked to BOM, 3D

visualization, and CAD data to deliver a robust modular solution. You can fully

manage platform information across the lifecycle, making it easily available to

validate the product and share it with other enterprise tools such as ERP and CPQ.

Manufacturing Process Management

With manufacturing process management capabilities (MPM) you gain the

collaboration tools and methodologies needed to manufacture and build

products anywhere, 24x7. MPM brings design and the shop floor together with

suppliers, logistics, and quality for a more connected, agile enterprise.

With the MPM capabilities available in Windchill, you can feed shop floor data

into MPM for greater process efficiencies. End users can access technical

work instructions on demand (on a screen or with augmented reality) before

performing their own work or assisting in completing another task.

Closed-Loop Quality for the Entire Organization

Innovating with speed, agility, and compliance hinges on quality. Success

comes down to high first pass yields, low percentages of scrap and rework,

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 elimination of line and field failures, and rapid response to corrective and documents. With PTC, instead of working in silos, your organization can
preventative actions (CAPAs). collaborate in a way that secures data and provides an authoritative source of

truth, so teams have access to the right data at the right time.
PTC takes a holistic approach to quality across the organization from

ideation to field service. Highly configurable out-of-the-box workflows are

Model Based System Engineering (MBSE)
associated with products and parts for a complete design master record
As products grow more complex, multiple engineering disciplines need to
(DMR) and design history file (DHF). Key data is centrally stored and aligned
work together to design, build and maintain them. Designing a system using
with engineering, manufacturing, and service bills of materials and process
models enables early visualization and simulation, improving stakeholder
plans. This includes change and configuration management, requirements
buy-in and customer satisfaction.
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analysis (FMEA), fault tree analysis (FTA), critical to quality (CTQ), and risk- way, with ‘variability modeling’ for consideration of product lines much
SCAN16 6 666 based design (RDB). By combining PLM and quality into a single platform, earlier in the product lifecycle. The solution also provides traceability
PTC helps organizations of all sizes accelerate the delivery of throughout models and with requirements, validations, and parts in BOMs.
high-quality products. This helps prove that you are building the right systems and products as

well as understanding and managing the potential impact of changes. These

Project and Design Collaboration capabilities are critical when complying with your industry safety regulations.
Globalization, outsourcing, and remote work have significantly increased the
In addition, you can leverage powerful, visual, system-level co-simulation
complexity of product development. Internal teams – operations, engineering,
along with automated system model design review to improve the quality of
manufacturing, sales, marketing, purchasing, and customer service – can
system designs and ultimately the systems delivered.
be widely distributed across different offices and time zones. Suppliers and

customers are even further removed. PLM project management tools enable
Service Process Management
PLM enables companies to centrally manage all service information in
extended product teams to securely collaborate regardless of their location.
relationship to products, systems, and components. The key advantage of this
Track all your deliverables throughout the project lifecycle with detailed product-centric approach is that it helps maximize the reuse of engineering and
status and change management for shared objects such as CAD designs and configuration-specific information.
36 67 98

34

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 Windchill leverages the engineering or manufacturing bill of materials (EBOM or Security
MBOM) to define the parts and kits that will be used in the service environment Securing customer data and systems is a top priority concern at PTC. Windchill’s
(service bill of materials or SBOM). From the SBOM, you can automatically approach to security is multi-leveled. Rigorous security controls are built in throughout
generate parts information for specific product configurations to enable the software development lifecycle (SDLC) following the OWASP OpenSAMM model. This
consistent and accurate repairs. You can also deliver service information across includes incorporating industry best practices and automated scanning tools. Through
a comprehensive range of languages and formats (such as service manuals, PTC’s automated support system, we proactively inform our customers about reported
training documents, augmented reality, and more). vulnerabilities, advise on potential risks, and recommend relevant remediation. From an

application security perspective, you can flexibly configure Windchill to meet your business
Flexible Delivery Options
needs. That includes managing IP protection through access control rules, tracking security
In addition to on-premises, Windchill and ThingWorx Navigate can be delivered
audit events, and calling upon various authentication mechanisms including Single Sign-On.
on your private cloud. Windchill is certified on Microsoft Azure and AWS.

Administration and Support

For those customers interested in taking advantage of the additional benefits
Windchill provides a robust set of business administrative and support capabilities to
of SaaS, Windchill’s SaaS offering includes a selection of enterprise packages
reduce incident rates with tools for conflict detection and resolution. Always-on system
and role-based add-ons for engineering, quality, manufacturing, service, and
monitoring helps ensure SLAs are met on time. . PTC leverages IoT to provide product
the extended enterprise with ThingWorx Navigate. These SaaS offerings also
telemetry insights so that you can detect issues before they become problems. Learn
meet strict security safeguards and compliance requirements, such as Fedramp
from PTC experts and drive an even faster ROI through self-paced and in-product learning
and IL5, to accommodate the federal, aerospace and defense, and medical
resources, live classes and custom learning programs.
device industries. All upgrades and updates are included, as well as dedicated

production and non-production environments.

Digital Deployment
Windchill provides a rich set of deployment capabilities which decrease

IT costs by managing upgrades and rapidly deploy configuration changes.

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 ERP AND PLM SYSTEMS

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 Choosing the right ERP and PLM systems for the business is crucial, and Additionally, for PLM/IoT data that does not require synchronization with
l o a d

manufacturers should not have to compromise on the benefits to fully realize the ERP for computations, PTC offers out-of-the-box views into PLM/IoT
c u r r e n t

value in both. ERP systems are optimized for transactions. PLM is optimized for data real time, purpose-built for ERP users. ERP users view this PLM/IoT
iterating design artifacts. ERP should replicate some released PLM information information to inform operational decisions. ERP/MES doesn’t need to
c a l c u l a t e d

that is used to drive ERP logic (i.e. Manufacturing BOM’s for MRP). Most PLM store this content to drive workflow logic, but instead access it directly from
data is not needed in ERP for computations, but instead to assist human decision Windchill/ThingWorx, particularly for dynamic visualization (e.g. Factory
making. This PLM content is best referenced directly by ERP users, thus avoiding and service workers need work instructions and sensor readings.)
3 4 %

synchronization costs and risks.

In turn, Windchill users view ERP information to inform design decisions.
Today, many manufacturers are integrating PLM and ERP to improve efficiency Windchill doesn’t need to store this content to drive workflow logic, but
and quality. While these organizations may be initially motivated by a desire to instead access it directly from ERP (e.g. engineers accessing part cost
eliminate the inefficiency of re-entering data, along with the human error that can and quantity).
accompany it, the benefits go well beyond that. Through PTC’s partnerships with

COMPILING DATA
SAP, Oracle, and Microsoft for seamless Windchill integration, organizations can

also ensure that BOM data and supporting product development data, captured

by the PLM system, is made available to all functions that need it. And, because

the Windchill can provide routing and manufacturing process plans as well,

critical upstream and downstream processes are linked and made more efficient

and productive. Through the out of the box integration capability of Windchill with

ERP, companies can develop a smooth flow of major innovations such as new and

more highly differentiated products, as well as ongoing business innovations like

continuous cost and quality improvements.

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 What’s New in Windchill 12?
Better collaboration, closed-loop quality, and concurrent manufacturing

Rapidly Develop Role- and Task-Based Apps Visually Manage Critical to Quality (CTQ)
ThingWorx Navigate 9.0 enables customers to build their own unique custom Characteristics
apps, leveraging a rapid app development environment with reusable ThingWorx Navigate 9.0 enables customers to build their own unique

components. Experience 8x faster time-to-value when building a new custom custom apps, leveraging a rapid app development environment with

app, going from 3.5 months to under 2 weeks. reusable components. Experience 8x faster time-to-value when building a

new custom app, going from 3.5 months to under 2 weeks.

Implement Closed-Loop Quality
Application lifecycle management (ALM) and PLM integration delivers proof of Support Concurrent Engineering with the Factory
traceability for finding and fixing problems early. This new capability is delivered BOM transformation tools enable manufacturing engineers to quickly

through tight OSLC integration with the PTC toolchain (Windchill RV&S and view and reconcile upstream changes to downstream manufacturing and

Windchill Modeler) and third-party requirements management tools (e.g. plant-specific BOMs.

IBM Doors NG).

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 Want to Learn More?
For a demo of any of the capabilities listed in this ebook, please contact one of our PLM specialists to schedule an appointment.
To hear from our Product Management team on “What’s New in Windchill 12?”, check out the Windchill 12 Virtual Conference.

© 2020, PTC Inc. All rights reserved. Information described herein is furnished for informational use only, is subject to change without notice, and should not be taken
as a guarantee, commitment, condition or offer by PTC. PTC, the PTC logo, and all other PTC product names and logos are trademarks or registered trademarks of PTC
and/or its subsidiaries in the United States and other countries. All other product or company names are property of their respective owners.
J12599–PTC–Digital-Twin–Use–Cases–0708

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