LETTER OF ENQUIRY
1.1 INTRODUCTION
1.2 POINTS TO REMEMBER
1.3 FORMAT
1.4 SAMPLE LETTER
1.5 PRACTICE QUESTION
1.1 INTRODUCTION
Letter of Enquiry is a Business Letter in the category of Formal Letters
Letter of Enquiry is written to make preliminary enquiries about some product/products.
It is the first letter in a line of communication and may lead to placing of order for that product.
1.2 POINTS TO REMEMBER
1. Letter of Enquiry is a formal Business Letter. The format for it has to be followed to
perfection.
2. The Reference Number is NOT to be written in the letter to Enquiry.
3. Finer details like the Sender’s Address, Sender’s Name, Receiver’s Address etc. have
to be taken from the given question.
4. The letter should be within the word limit of 150 words with all the relevant points duly
stated. There is no scope for unnecessary or superfluous details.
5. It carries 8 marks, divided as follows -
FORMAT - 1
CONTENT - 3
EXPRESSION - 4
6. The letter will consist of 3 paragraphs, the value points of which will be as follows -
Paragraph 1 – Stating the purpose of writing the letter.
Paragraph 2 – Detailing the requirements – why it is required/ what are the specifications that
you are looking for etc.., asking for the latest catalogue, requesting for a reasonable discount
etc.
Paragraph 3 – Hoping for a quick and favourable response
7. The order of Salutation and Subject is interchangeable and permitted either way.
8. Revise the letter thoroughly after writing it so as to avoid making any errors of grammar
or spellings. Ensure that the format is perfect and that no value point has been missed out.
9. Make sure to leave a line after each of the following - Sender’s Address, Date,
Receivers’ Address, Salutation, Subject, each paragraph, Complimentary Close
10. NOTE that the word‘ Date’ is not written - the actual date is written as given in the
Sample Letter.
11. ‘Yours sincerely’ in the Complimentary Close has capital Y, small s and NO apostrophe
between r and s. Your’s - would be wrong. ‘Yours truly’ can also be written.
12. Neatness of work has to be maintained. Think before writing to avoid scratching out and
overwriting.
13 M/s is short form for Messrs which is the plural for Mr. This term is generally placed
before the names of partnership firms.
1.3 FORMAT
SENDER’S ADDRESS
DATE
RECEIVER’S ADDRESS
SALUTATION
SUBJECT
BODY/CONTENT IN PARAGRAPHS
COMPLIMENTARY CLOSE
NAME
( Designation)
1.4 SAMPLE LETTER
Qs. You are Ravi Kumar, Head of the Physical Education Department of your school, Bal Bharti
School , Sector 7, Dwarka, New Delhi. You need various items of sports for your department for
the new session. Write a letter of Enquiry to Singh and Sons, Shop No. 54, Karol Bagh, New
Delhi.
Bal Bharti School
Sector 7, Dwarka
New Delhi
6th March 2020
M/s Singh and Sons OR The Sales Manager
Shop No. 54, Karol Bagh Singh and Sons
New Delhi Shop No. 54, Karol Bagh
New Delhi
Sir
SUBJECT : Enquiry About Sports Goods
Your shop has been recommended to us as being one of the best in the sale of sporting
equipments. As the Head of the Physical Education department of my school, I would like to
make certain enquiries from you regarding sports good which I need to purchase before the start
of the new academic session.
Kindly send me your latest Catalogue/ Quotation. If we find the products and rates satisfactory
then we will be pleased to place our order with you. Please note that it will be a bulk order, so
provide us with your lowest quotation. As we are an educational institution, we would expect the
usual 15% discount offered to us by other dealers.
Kindly do the needful and furnish us the details regarding the inquiries at the earliest.
Yours truly
Ravi Kumar
(HOD)
1.5 Practice Letter
You are Anu Mehta, the Librarian of Shiksha Bharti School, Tiak Nagar, New Delhi. Write a letter
to Books Universe, Shop No. 11, Daryagunj, New Delhi, telling of your requirements and making
relevant enquiry.
