KIMBERLY L.
LIZA
Mobile no: +971554061564
kimberlyliza9@[Link]
Date of Birth: October 9, 1994
Nationality: Filipino
CAREER OBJECTIVE
Result-driven professional obtaining in the field of business where I can apply my experience
in providing exceptional customer service, administering customer transactions and promoting company
offerings in banking industry. Exceptionally organized and focused, demonstrating an outstanding aptitude to
manage and balance a variety of financial transactions in a fast-paced environment.
EDUCATION
UNIVERSITY OF ST. LA SALLE
Bachelor of Science in Business Administration Major in Marketing Management 06/2012-06/2016
WORK EXPERIENCE
EIGHT UNDER PAR PALAWAN INC.
Branch Associate/Cashier, Assistant Branch Manager 03/2018-11/2024
Managed daily cash transactions, maintaining a cash drawer that consistently reflected over 99%
accuracy.
Adhere to strict and opening procedures to protect both employees and assets of the non-banking
financial institutions.
Process on Average 200+ customers per day during peak periods
Help customers get connected to company’s various products & services including discount cards,
paying bills, loans/credit into different mode of payments and various insurance policies acquired.
Ensured customer satisfaction with patience, open-mindedness and a positive attitude.
Collaborated with team members to ensure smooth branch operations, improving teamwork efficiency.
Developed strong relationships with customers by providing excellent customer service.
Resolved customer complaints and inquiries in a professional manner
SANFORD MARKETING CORPORATION -SM SAVEMORE
Treasury Assistant 04/2016-10/2017
Accountable for all the monetary aspects of the company and handles all cash and check transactions
from depository banks
Documenting daily cash transactions, reconciling bank deposits and payments and addresses any
transaction-related concerns.
Administer the balancing of the branch’s vault including the Forex Exchange fund, Western Union and
the overall cash provided to the cashiers and Supervisor.
Handle Foreign Exchange and Money Transfer, Western Union providing excellent customer service
Prepares report and financial statements. Reviews money allocations and post to ledgers and system-
wide electronic system.
Attended Seminar in Central bank of the Republic of the Philippines, Manila- determining genuine and
fake bills with different currencies- BSP Counterfeit Seminar & Anti - Money Laundering Act (AMLA).
AREAS OF EXPERTISE
Cash handling skills
Exceptional customer service Money Counting-Expert
Record-keeping and Documentation Communication skills
Cash Drawer Balancing Customer Relationship Management
Multi-Tasking
CERTIFICATION/AWARDS
Service Awards–Eight under Par Palawan Inc. 11/2023
Awarded 2nd honor for the BPO 1 training seminar in Eight Under Par -2018
Awarded in hitting our Branch Target pawn inventory and remittances from branch 2019- 2022
LANGUAGES
English
Filipino
Hiligaynon
REFERENCES
References available upon request
