MATHUR SIR - 8777249775
Business Communication -C. U.- 2018
GE 2.1 Chg.
Module
Full marks: 40
Q1. What is meant by communication? When a communication is called a business
communication? (2+2)
Q2. Discuss the barriers to communication from different viewpoints. (4)
Or,
What role does communication play in resolving conflicts? (4)
Q3. What is Grapevine Communication? How can such communication be made effective?
(2+4)
Or,
What do you mean by communication network? Describe briefly the importance of
corporate communication network. (2+4)
Q4. "With the increasing use communication tools, the world seems to be a of modern
global village". Justify the statement with suitable examples. (6)
Q5. Draft the minutes of the first Board Meeting of New Print Co. Ltd. (10)
Q6. Draft a C. V. with cover letter for appointment as a marketing trainee in a Ltd. Company.
(10)
Or,
Write a letter to the manager of a branch of a nationalized bank seeking a loan for a small-
scale enterprise. (10)
22
MATHUR SIR - 8777249775
2019
Business Communication
Paper: GE - 2.1 Chg.
Module
Full Marks: 40
Q1. 'Communication is a dynamic process' - Explain the statement. (4)
Q2. State the objectives of communication. (4)
Or,
State the principles of effective communication. (4)
Q3. Distinguish between formal and informal communication. (6)
Or,
Discuss the characteristics of corporate communication. (6)
Q4. Write notes on (any two): (3 ×2)
(a) e - mail
(b) Fax
(c) Video - conferencing.
Q5. Draft the notice along with the agenda of the 15th Annual General Meeting of Alfa
Company Ltd., 20, B. B. D. Bag Kolkata - 700001. (10)
Q6. Write a letter to M/s Dhar Brothers, 41 Camaca Street, Kolkata - 700017, requesting
payment of their outstanding bill no. 521/19 dated 19.03.19 for Rs. 50,000 without delay.
(10)
Or,
Draft a circular notifying the increase in selling price of your product due to rise in cost and
seeking continuous patronage of the customers. (10)
23
MATHUR SIR - 8777249775
2020 - 21
Business Communication
Paper: GE - 2.1 Chg.
Module - II
Full Marks: 40
Answer any two questions. 5×2
Q1. Define Business Communication.
Q2. Distinguish between formal and informal communication.
Q3. What are the requisites of a valid notice?
Q4. Why video conferencing is so important in the modern business world?
Group – B
Answer any three questions.
Q5. State the principal barriers to communication. 10
Q6. Discuss the different elements of communication. 10
Q7. Draft a notice of the 9th Annual General Meeting of Indial Co. Ltd. with usual agenda. 10
Q8. Write a letter to the manager of a bank seeking a medium-term loan for your
enterprise. 10
Q9. (a) Mention the elements of a communication.
(b) What are the socio-psychological and cultural barriers in corporate communication? 5+5
Q10. (a) Explain the role of communication in conflict resolution. 5+5
(b) Distinguish between inter-group and intra-group conflict.
24
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