Detailed Notes for IT Grade 9 NCERT (Code 402)
PART B: Subject-Specific Skills
Unit 1: Introduction to IT-ITeS Industry
1. Overview of IT and ITeS:
o IT (Information Technology): Use of technology to manage and process information.
o ITeS (IT-enabled Services): Services that are delivered using IT (e.g., BPO, KPO).
2. Importance of IT-ITeS Industry:
o Enhances efficiency in business operations.
o Provides significant employment opportunities.
o Contributes to economic growth and globalization.
3. Sub-sectors of IT-ITeS Industry:
o BPO (Business Process Outsourcing): Outsourcing routine tasks like customer
support and data entry.
o KPO (Knowledge Process Outsourcing): High-value tasks like market research and
data analysis.
o LPO (Legal Process Outsourcing): Specialized legal services like documentation and
compliance.
4. Emerging Trends in IT:
o Artificial Intelligence (AI) and Machine Learning.
o Internet of Things (IoT) for smart devices.
o Cloud Computing for scalable storage and services.
o Big Data Analytics for informed decision-making.
5. Career Opportunities in IT-ITeS:
o Data Entry Operator.
o Customer Support Executive.
o Web Designer and Developer.
o Software Engineer and System Analyst.
Unit 2: Data Entry and Keyboarding Skills
1. Data Entry:
o Definition: Inputting data into a computer system using software tools.
o Skills Required: Accuracy, speed, and proficiency in using tools like spreadsheets and
word processors.
o Applications: Used in offices, schools, and businesses for managing records.
2. Keyboarding Skills:
o Touch Typing: Typing without looking at the keyboard for increased speed.
o Typing Tools: Practice with software like RAPID TYPING TUTOR and online typing
tests.
3. Typing Techniques:
o Finger Placement: Follow the home row method (ASDF for left hand, JKL; for right
hand).
o Posture: Sit straight [ergonomic posture].
o Have a minimum distance of 60 65 cm between your eyes and the screen, relax
your wrists, and use a proper chair and desk setup.
4. Typing Best Practices:
o Practice daily to improve Words Per Minute (WPM).
o Use ergonomic keyboards and maintain good lighting.
5. Measuring Typing Efficiency:
o Speed: Number of words typed per minute (WPM).
o Accuracy: Percentage of error-free typing.
Unit 3: Digital Documentation
1. Introduction to Digital Documents:
o Definition: Documents created, edited, and shared electronically using software
tools.
o Examples: MS Word, Google Docs, OpenOffice Writer.
2. Basic Features of Word Processors:
o Text Formatting: Change font style, size, color, and alignment.
o Paragraph Formatting: Adjust line spacing, and indentation, and use bullet points or
numbering.
3. Advanced Features:
o Tables: Insert, format, and modify tables for structured data.
o Images: Add, resize, and position images in the document.
o Headers and Footers: Add consistent information like page numbers, titles, or dates.
o Page Layout: Customize margins, orientation (portrait or landscape), and paper size.
4. Collaboration Tools:
o Share documents for editing in real-time using tools like Google Docs.
o Use "Track Changes" and comments for collaborative editing in MS Word.
5. Document Security:
o Password-protect sensitive files.
o Save files as PDFs to prevent unauthorized editing.
Unit 4: Electronic Spreadsheet
1. Introduction to Spreadsheets:
o Definition: A software tool used for organizing, analyzing, and visualizing data in
tabular form.
o Examples: MS Excel, Google Sheets, LibreOffice Calc.
2. Basic Features of Spreadsheets:
o Structure: Data is organized into rows and columns.
o Worksheets: Multiple sheets can be used within a single file.
3. Formulas and Functions:
o Formulas: Begin with = (e.g., =A1+B1).
o Basic Functions:
SUM: =SUM(A1:A10) to calculate total.
AVERAGE: =AVERAGE(A1:A10) for average value.
COUNT: =COUNT(A1:A10) to count entries.
o Logical Functions:
IF: =IF(A1>50, "Pass", "Fail") for conditions.
VLOOKUP: Retrieve data from a table.
4. Data Formatting:
o Change cell colors, and font styles, and apply borders.
o Use Conditional Formatting to highlight specific data based on rules.
5. Charts and Graphs:
o Create visual representations of data like bar charts, pie charts, and line graphs.
6. Data Validation:
o Restrict input to specific data types or ranges to avoid errors.
7. Uses of Spreadsheets:
o Budget planning, attendance tracking, inventory management, and data analysis.
