FTE Marketing Workshop Overview
FTE Marketing Workshop Overview
16-17 14-15
Department/Unit M15
TNB Cekap TNB
MD Office 1
Marketing 1
Residential
Finance 1
Corporate Services 1
Project 1
Asset Management
BD 1
Brand Development
1
& Positioning
2 Product Marketing
3 Digital Marketing
4 Content Creation
5 Event Management
6 Marketing Collateral
6 Marketing Collateral
Metrics and
7
Analytics
Customer
8
experience
Sustainability
9
Initiatives
10 Public Relations
Customer Persona
11
Development
12
Sales/customer
Acquisition
Marketing (Tugas-Tugas Eksekutif)
Volum
Key Activities
e/ year
1075
FTE
The approximate (Exec) manning level :
1200 20 480
Manager/Exec
900 15 180
Exec
600 10 120 Manager
900 15 120 Manager/Exec
300 5 60
Manager/Exec
180 3 36 Manager
300 5 60
Manager/Exec
900 15 180
Manager/Exec
960 16 192 Manager/Exec
180 3 36 Exec
120 2 24
Manager
180 3 144
Manager/Exec
300 5 260
Exec
480 8 32
Manager
300 5 120 Exec
180 3 312
Manager/Exec
300 5 60
Manager
300 5 60
Manager
300 5 20
Manager/Exec
300 5 180
Manager/Exec
300 5 120
Manager/Exec
240 4 96
Manager/Exec
600 10 10 Manager
120 2 24
Exec
120 2 208 Manager/Exec
120 2 208
Manager/Exec
600 10 20
Manager
300 5 20
Exec
300 5 20
Manager
300 5 120
Exec
300 5 120
Manager
300 5 120
Manager
300 5 40
Exec
300 5 60
Exec
300 5 120
Exec
300 5 120
Manager/Exec
600 10 520
Exec
480 8 832
Manager/Exec
300 5 260 Manager/Exec
300 5 60 Exec
3.75
4
Ranjani Vasu
Ahmad Tarmizi mohd
Elmie Fairul Mahsuri
" Manning Level" - Unit Residential (Tugas-Tugas Eksekutif)
DELIVERABLES
1 Project Development
2 Customer Engagement
4 Project Execution
4 Project Execution
ial (Tugas-Tugas Eksekutif)
Key Activities
Prioritize, plan and coordinate project development activities according to customer requirements.
Prepare promotional, pricing for Solar Scheme for Residential & Developer
Manage Careline Enquries on Residential
Supervise development team on daily basis to execute assigned projects within deadlines and budget
Engagement of Promotional Details and Design with Marketing for all Quarterly
To create form to finance to create invoice for all client`s
To ensure material availabilty at warehouse for free issue scheme
To liase with Bank & 3rd Party for payment gate way and rates.
To engage with Buy Solar for on contract on payment Gate way and yearly contract
Act as primary contact for customer queries and concerns.
Develop business presentations for customer as needed.
To submit proposal to client
Customer experience management
To request for proposal from each SPSI prior to commencement of project and RFQ submission.
Contract Review: Review and analyze contracts, technical specification, and other documents related
project management to ensure technical compliance and mitigate risks.
Setting a project budget and to be involved in assembling a project’s team and setting task schedules
Recognize areas of project development need to be re-addressed in order to maintain efficiency and c
Ensure safety compliance at project level.
To have monthly progress meeting with SPSI and Gsparx Resential team
To create and monitor SPSI to follow Gsparx requirement, condition and quality.
To ensure SPSI to follow Gsparx requirement, condition and quality.
To have monthly progress meeting,weekly progress submission report and daily report.
Contract Review: Review and analyze contracts, technical specification, and other documents related
project management to ensure technical compliance and mitigate risks.
Contract Negotiation: Participate in negotiations with vendors, contractors, and other stakeholders to
establish terms and conditions that align with project specification and project objectives.
To verify & approve claim`s for project manager`s and SPSI
Dispute Resolution: Assist in the resolution of project implementation issues and disputes that may ar
during the course of a project.
Continuous Improvement: Stay informed about authorities compliance developments related to projec
management and contribute to the continuous improvement of project management and procedures.
Documentation: To manage internal resources, prepare management approval documentation as requ
and maintain accurate records and documentation related to project management
Dispute Resolution: To facilitate Project Change request or Variation Order (if any) as required
Collaboration: To provide project updates to all party
Documentation : To ensure SPSI to submit Site Assessment Report and engineering report timely.
Review: To review all related engineering drawing and ensure contractor follows as defined contract
specification and prudent technical standards via [Link]
Documentation: To prepare management approval documentation as required and maintain accurate
and documentation related to project management.
Documentation: To ensure the Purchase Order is ready to SPSI proir to installation date.
Internal Process: Preparing Management Approval & assisting warehouse inbound & outbound
Internal Process:To handle pick up material from Gsparx warehouse by SPSI timely.
To issue Non compliance Report if there is any material broken during transportation of panel and inv
Control & Monitoring: To conduct prediodic site inspection covering on project progress, quality and sa
aspect.
To solve technical issue during site installation.
To engage with Manufacturer on warranty claim during installation.
To monitor closely on meter replacement with SPSI form submission.
To engage with TNB for delayed of Meter change internally.
To engage with client for appoinment to activate the solar system.
To prepare job Completion Report to client.
To assist client to install on Monitoring System and explain on warranty after system on
To have final check of the of the system proir to energize the system.
FTE
The approximate (Exec) manning level :
Prepar
Check
Veri
Total
Time Taken Time
Volum Min /
/ Activity Taken / M/E/N Remarks`s
e/ year volume
(hrs) Year
(hrs)
24 300 5 120 M
24 300 5 120 M
240 120 2 480 M/E
24 120 2 48 M
24 300 5 120 E
300 120 2 600 E/N
24 300 5 120 M/E
12 180 3 36 M/E
12 180 3 36 M
150 240 4 600 M/E/N
12 180 3 36 M/E
784 5 0 65
300 60 1 300 E/N
300 180 3 900 M
12 240 4 48
M
12 240 4 48 M
12 240 4 48 M
300 120 2 600 M/E
12 240 4 48 M
12 240 4 48 M/E
300 60 1 300 M/E
12 240 4 48 E
300 60 1 300
M/E
12 300 5 60
M
300 15 0 75 M
12 300 5 60
M/E
13 300 5 65
M/E
24 30 1 12
M/E
12 30 1 6 M/E
12 60 1 12 E
300 30 1 150 E
300 240 4 1200
E
300 120 2 600
E
300 15 0 75 E
48 240 4 192 E
48 240 4 192 E
12 60 1 12 E
300 60 1 300
M/E
48 60 1 48 E
12 60 1 12 E
300 30 1 150 E
24 30 1 12 E
300 240 4 1200 E
300 240 4 1200 E
100 240 4 400 E
300 240 4 1200 E
7.99
8
" Manning Level" - Unit Residential (Tugas-Tugas Bukan Eksekutif)
DELIVERABLES
1 Administration/
Careline
2 Project Development
Customer
3
Engagement
esidential (Tugas-Tugas Bukan Eksekutif)
Key Activities
Maintaining accurate and up-to-date records of residential customer accounts, transactions, and
communications.
Assist with the creation and distribution of informational material and programming promotions
Sorts and distributes
Addressing all incoming
and resolving mail
customer daily for clients
complaints, concerns, or disputes in a professional and timely
manner.
Inputting data into computer systems, including customer information and billing details.
Managing and maintaining customer databases and records.
Generating reports on residential activities to distribute for clients.
Handling correspondence and communication with clients and SPSI.
Addressing technical concerns or questions from clients to the respective unit under Residential.
Act as primary contact for customer queries and concerns.
To prepare memo to produce memo
Setting up appointment with client`s for all term under residential.
Keeping accurate records of sales transactions and customer interactions.
Manage Careline Enquries on Residential
To create form to finance to create invoice for all clients.
To ensure material availabilty at warehouse for free issue scheme
Act as primary contact for customer queries and concerns.
Interact with customers to clearly understand business needs and expectations.
Build positive working relationships with customers and ensure customer satisfaction.
To get update on payment method from client and guide client on payment gateway.
Liase with client on the journey of solar installation and customer complain.
Customer experience management
Customer problem resolution
Collaborate with Retail Co call center to solve customer complaints/ pain points
FTE
The approximate (Exec) manning level :
Prepared by
Checked by
Verified by
Total
Time
Time
Volum Min / Taken /
Taken /
e/ year volume Activity
Year
(hrs)
(hrs)
1400 60 1 1400
24 120 2 48
240 60 1 240
300 60 1 300
365 60 1 365
24 120 2 48
24 120 2 48
24 120 2 48
240 60 1 240
240 60 1 240
240 60 1 240
500 60 1 500
240 60 1 240
240 60 1 240
300 60 1 300
24 60 1 24
300 60 1 300
150 60 1 150
300 60 1 300
300 60 1 300
300 60 1 300
300 60 1 300
300 60 1 300
300 60 1 300
3861 1020 17 3957
2.57
3
" Manning Level" - Unit Kewangan (Tugas-Tugas Eksekutif)
DELIVERABLES
Volume Min /
Sections Main Functions Key Activities
/ year volume
10600 84133
FTE
The approximate (Exec) manning level :
Prepared by:
Checked by:
Verified by:
0.25 500.00
0.25 300.00
0.08 100.00
0.50 6.00
1.00 20.00
0.17 3.33
0.50 5.00
0.33 6.67
0.17 3.33
3.00 36.00
8.00 96.00
15.00 180.00
2.00 8.00
0.50 120.00
8.00 96.00
2.00 24.00
45.00 90.00
2.00 24.00
1.00 12.00
1.00 1.00
3.00 3.00
0.25 150.00
0.25 187.50
0.75 9.00
0.50 6.00
2.00 24.00
3.00 36.00
3.00 36.00
1.00 12.00
14.50 174.00
1.00 12.00
1.00 12.00
2.00 24.00
0.50 6.00
7.25 87.00
2.00 24.00
2.00 24.00
0.00 0.00
1.00 12.00
0.25 12.50
0.33 200.00
7.25 87.00
45.00 90.00
1.00 12.00
2.00 8.00
3.00 36.00
14.50 174.00
1.00 12.00
1.00 52.00
0.25 3.00
1.00 12.00
1.00 12.00
1.00 4.00
2.00 8.00
9.00 9.00
1.00 12.00
0.50 5.00
1.00 12.00
1.00 12.00
0.50 5.00
10.00 30.00
1.00 5.00
90.00 90.00
7.25 21.75
6.00 12.00
7.25 7.25
7.25 7.25
14.50 14.50
2.00 2.00
2.00 24.00
2.00 24.00 N/A
1.00 12.00
2.00 24.00
2.00 4.00
0.00 0.00
90.00 90.00
7.25 21.75
6.00 12.00
7.25 7.25
14.50 14.50
14.50 14.50
1.00 1.00
2.00 24.00
0.50 6.00
7.25 87.00
2.00 8.00
7.25 87.00
0.25 37.50
2.00 200.00
1.00 100.00
1.50 150.00
3.00 36.00
3.00 36.00
2.00 24.00
2.00 24.00
29.00 348.00
21.75 43.50
14.50 29.00
5.00 60.00
2.00 24.00
14.50 58.00
2.00 24.00
2.00 24.00
50.00 50.00
0.50 24.00
0.50 6.00
1.00 12.00
9.00 108.00
2.00 24.00
2.00 24.00
3.00 36.00
1.00 12.00
15.00 30.00
20.00 20.00
4.00 4.00
2.00 24.00
2.00 24.00
7.25 29.00
6.00 6.00
3.00 3.00
1.00 12.00
14.50 29.00
2.00 24.00
3.00 36.00
1.00 12.00
3.00 36.00
0.75 9.00
2.00 24.00
2.00 24.00
2.00 24.00
2.00 24.00
2.00 24.00
14.50 174.00
7.25 87.00
10.88 130.50
7.25 87.00
14.50 174.00
1.00 12.00
1.00 12.00
1.00 12.00
7.25 29.00
1.00 4.00
0.17 60.00
7.25 29.00
21.75 87.00
3.63 14.50
7.25 29.00
3.63 14.50
7.25 87.00
7.25 87.00
2.00 24.00
2.00 24.00
2.00 24.00
7.25 87.00
4.00 48.00
12.00 144.00
1.00 12.00
1.00 12.00
2.00 24.00
14.50 58.00
1.81 7.25
21.75 43.50
40.00 40.00
0.50 6.00
1.00 4.00
10.00 10.00
0.50 6.00
7.25 87.00
7.25 87.00
1.50 225.00
25.00 50.00
14.50 29.00
50.00 50.00
50.00 50.00
2.00 10.00
1.00 1.00
3.00 3.00
2.00 2.00
2.00 2.00
60.00 60.00
7.25 87.00
7.25 43.50
7.25 72.50
2.00 24.00
0.17 100.00
14.50 14.50
0.60 1.81
36.25 36.25
1.00 12.00
21.75 174.00
2.00 12.00
3.00 36.00
2.00 24.00
2.00 24.00
7.25 21.75
2.00 8.00
1.00 60.00
1401.96 8940.65
5.81
6
0.00 0.00
N/A
0.00 0.00 N/A
0.00 0.00
N/A
0.00 0.00
N/A
0.00 0.00
N/A
0.00 0.00
N/A
0.00 0.00
N/A
0.00 0.00
N/A
0.00 0.00
N/A
0.00 0.00
N/A
0.00 0.00
N/A
REMARK
AP Exec
Manager
CFO
AP Exec
2 hours/week AP Exec
AP Exec
AP Exec
AP Exec
2 hours/week AP Exec
Manager
1 hour/month
AR Exec
AR Exec
AR Exec & Manager
AR Exec
AR Exec
AR Exec
AR Exec
AR Exec
AR Exec
1 hours/week
Checking Bank Reconciliation prepared by TGBS Manager
2x per year
2x per year
Inclusive allocation of IDC for project
Exec
Exec
To update monthly billing & accruals Exec
Exec
Exec
Exec
Exec
Exec, Manager
Exec
Exec
Exec
Exec
Exec
inclusive checking all the relevant documents Exec
Exec
Exec
Exec
Exec
Exec
Manager & CFO
Exec
Exec
Exec
Exec
Exec
Exec
Exec
Exec
Exec
Exec
Exec
Exec
Exec
Exec
Exec
Exec
Exec
Exec
Exec
Exec
Exec
Exec
Exec
Exec
Exec
Exec
Manager
Exec & Manager
Exec & Manager
Manager
Manager
Exec, Manager
Exec
Exec
Manager
Manager
Manager
Manager
Exec
CFO, Manager
Manager
Manager
estimate 10 days taken to provide data for audit
CFO, Manager
CFO, Manager
CFO, Manager
CFO, Manager
CFO
11499 6895
FTE
The approximate (Non - Exe) manning level :
Prepared by:
Checked by:
Verified by:
Total
Time
Time
Taken /
Taken /
Activit
Year
y (hrs)
(hrs)
0.25 500.00
0.17 333.33
0.25 250.00
0.25 500.00
1.50 150.00
1.50 150.00
0.50 10.00
0.25 100.00
0.25 100.00
0.25 50.00
0.25 100.00
0.00 0.00
0.00 0.00
6.00 6.00
0.00 0.00
0.00 0.00
6.00 6.00
0.00 0.00
4.00 48.00
60.00 120.00
30.00 30.00 Average 1 hour for 30days/year
0.00 0.00
0.00 0.00
115 3365
2.19
2
" Manning Level" - Unit Corporate Services (Tugas-Tugas Eksekutif)
DELIVERABLES
1 procurement
2 Contract Management
3 Warehouse
Management
4 Tender/Purchasing
Document
4 Tender/Purchasing
Document
5 Bank Guarantee
6 EOT Contract
7 Logistic Support
8 HR Planning
8 HR Planning
9 HR Recruitment (Plan)
10 HR L&D (Plan)
11 Employee Engagement
11 Employee Engagement
12 ISO
14 Safety
porate Services (Tugas-Tugas Eksekutif)
Key Activities
Review the Memo (Project title/ Payment Terms/ Value/ Project timeframe/ Vendor/Mode of proc/ss
Get approval from management for the memo submission
Review the Outline Agreement Number (OAN) and LOA
Review status of Period of Contract (Valid/ Not Valid)
Review validity of Bank Guarantee (BG) (Valid/ Not Valid)
Request for amendment/correction (BG) if not meet the criteria
Request for Extend Bank Guarantee/Performance Security
Compile the Excel PR form with memo approval and LOA
Review and upload PO in system (my cloud and [Link])
Amendment for revised Purchase Order
Request for merge the bulk of Purchase Requisition by email
Issue a formal contract and purchase order
Extend the Purchase Order Delivery Date
review/update vendor performance quartery
update vendor performance quarterly
Revise GSPARX Policy and Procedure
prepare/review/share Procurement Internal instruction
engagement with P&SC on any procurement procedure issue & communicate with GSPARX membe
engagement with SPSI & SPOEM for latest product and pricing to support project development and
Receive Memo approval from Project Manager
Review the Memo (Project title/ Payment Terms/ Value/ Project timeframe/ Vendor/Mode of proc/ss
Fill up Form A for Contract preparation and LOA agreement
Request the Contract and LOA draft preparation to TGBS by email
Receive, Review and checking LOA draft (Project title, capacity, date of contract, value of contract
Request the Outline Agreement Number for Contract by email
update the OAN in [Link]
Checking the OAN creation in system
checking full contract (Project title, capacity, date of contract, value of contract, LOA, agreement a
condition)
Contract Management Report and Tracking
Update Management on Contact Management report and Tracking
Review the form stock in/stock out pickup
Get approval from Manager for inbound/outbound
Monitoring the inbound/outbound in system after perform GR and GI
Update the excel Masterlist for progress stock
Perform Monthly stockcheck and physical warehouse audit
monitor utilization of GSPARX warehouse to minimize the company cost
analysis and propose on warehouse utilization for supporting in minimizing usage
work closely with project team to fastrack the disbursement material in warehouse
communicate with regulator for "mySuria" equipment clearance
work with TNB corporate for equipment scapping management
present for 0 utilization of warehouse space plan to management
prepare/review/share warehouse management Internal instruction
prepare/review/share
Receive requested by scrap management
initiator Internal instruction
and efine requirements by clearly outline and document for the goo
project to procure and specify the criteria for evaluation (technical specifications, delivery timeline
standards)
Create comprehensive tender documents that include all relevant information for potential bidders
terms andthe
Advertise conditions,
tender by evaluation criteria,email
publish through and submission
and clearly instructions)
state the deadline for submission and an
meetings
Pre-bid or site to
Meeting visits
clarify any doubts potential bidders may have about the tender requirements an
opportunity for bidders to ask questions and seek clarification
Receive and Evaluate Bids by collect and record all received bids within the specified deadline
Appointing the opening comitte (approval by MD) to encompasses overseeing the initial stages of t
evaluation, verifying the completeness of each submission
Appointing the evaluation committee (approval by MD) to assess bids by the predetermined evalua
Award Contract by select the winning bid based on the evaluation criteria and the best value for th
and notify the successful bidder
Notify Unsuccessful Bidders and provide feedback if requested
review/update tender performance quartery
update tender performance quarterly
prepare/review/share tender management Internal instruction
prepare/review/develop/upgrade tender management system
Receive Performance Security/Bank Guarantee/Bond or Cheque for Contract by Hard/Soft copy
Review and checking content of BG (Address, Effective period date,SPSI details, No of contract, Con
title, Value, Lhdn Stamping)
Create and get approval for the memo/letter for BG amendment/corrective for SPSI (if not meet the
Request for amendment to SPSI through email and whatsapp (if not meet the criteria)
Follow Up SPSI for updated BG submission
Update BG effective period date on [Link] (auto notify when expired)
Keep and upload BG in server (my cloud & [Link])
Filling Hard Copy BG for keeping and monitoring
Create the memo/letter for BG return when meet the expiry date
Get approval of memo/letter for BG return when expired
Email to SPSI for BG return and request for collect original BG
Set up the date for original BG collection
Hand over the original BG to SPSI
Keep the record of BG hand over in (my cloud and filling)
Receive EOT requested by SPSI
Review and checking for EOT request (contract period date, BG period date, OAN status)
Create and get memo breach report for the project
Fill up Form B For extend the Online Agreement Number(OAN) period contract date in SAP system
Prepare letter Request extension of BG for Approval for EOT contract to SPSI
Get approval for letter Request extension of BG for Approval EOT contract to SPSI
Merge the documentation for eot process (Form B, Memo breach report, SPSI eot request, letter Re
of BG for Approval EOT contract to SPSI)
Request EOT through MYSSC (fill up the form and upload the documentation)
Upload the approval of EOT in system (My cloud & [Link])
Follow up approval of extension of contract (by Myssc, email & whatsapp)
Email to SPSI for letter Request extension of BG for Approval EOT contract
Follow up and Monitor the extension of BG submission
Update the new BG extension submission in mycloud, [Link] and filling
Open PCD
Arrangement for transportation to Warehouse
Arrangement for forklift use
Receive Delivery Order
Check shipments for accuracy in terms of quantity and quality
Generate and analyze reports on inventory levels, stock movements, and discrepancies
review/update logistic performance quartery
prepare/review/share logistic management Internal instruction
Follow up and Monitor the extension of BG submission
Update the new BG extension submission in mycloud, [Link] and filling
Distribute to HOUs to review and complete each unit FTE measurement report with each team mem
Facilitate FTE Mini Workshop
Request resume to all employees
Distribute FTE measurement form to each employees to identify their job FTE Calculation
Conduct discussion with each department team members to discuss their Job key responsibilities a
Review all staff resumes
Generate Job Profiling report and include all details needed for each employees
Analyze and gather the employees skills and qualifications required for each position
Determine right to position to the employees (Job Worth) for realigning GSPARX Org Structure
Gather feedback and make adjustments if necessary
Obtain final approval from senior management.
Integrate job profiles into HR processes and communicate changes to employees
Develop individualized job profiling plans for employees to identify optimal positions, minimizing m
Draft the organization Structure based on FTE result
Present the organization structure to the Board for approval
submit approved organisation structure to JIK committee for next approval
follow up with JIK committee on the organization structure approval status
ensure approved organization structure created in SAP-HR system
propose GSPARX Human Resource Limit of Authority (LOA)
submit proposed GSPARX Human Resouce LOA to GHR for endorsement
propose GSPARX Manpower terms and Condition (T&C)
submit proposed GSPARX Manpower T&C to GHR for endorsement
present GSPARX human resource LOA and Manpower T&C to BOD for approval
advise to management on the recruitment process
appoint HR operator to manage HR recruitment and remuneration for GSPARX appointed staff
Identify job vacancies requested by HOD
Advertise the job vacancy through various channels such as online job portals, company website, s
newspapers, or recruitment agencies
Coordinate and schedule interviews with hiring managers.
Collect applications from interested candidates either through email, online submission, or tradition
Review applications to shortlist candidates who meet the job requirements
Facilitate the interview process and gather feedback from interviewers
Conduct reference checks and background checks on selected candidates
Maintain accurate and up-to-date candidate records in the recruitment database
Collaborate with hiring managers to understand employeesing needs and priorities
Coordinate the onboarding process for new hires, including preparing necessary paperwork, condu
sessions, and ensuring a smooth transition into the organization
Collaborate with department heads and HR team members to assess organizational training needs
Analyze training needed for each employee
Making training plan 2024 for each unit needed
Design and develop training programs, workshops, and learning materials aligned with organizatio
and employee development needs.
Develop and maintain training budgets, track expenses, and ensure cost-effective use of resources
Coordinate and schedule training sessions, ensuring appropriate resources and facilities are availa
Coordinate and facilitate training sessions, ensuring engagement and participation from employee
Evaluate training effectiveness through feedback, surveys, and assessment tools, and make recom
improvements.
Identify opportunities for continuous improvement and innovation in training delivery methods and
Develop and implement employee engagement programs and initiatives aligned with organization
values.
Conduct surveys, focus groups, and other feedback mechanisms to assess employee satisfaction, i
improvement, and measure engagement levels.
Develop action plans based on survey findings and employee feedback.
Create programs to boost employee engagement and morale.
Coordinate recognition and appreciation programs to celebrate employee achievements, milestone
contributions.
Provide support and guidance to managers and supervisors on effective strategies for employee re
motivation, and retention.
Collaborate with internal communications teams to ensure consistent and effective communication
initiatives, events, and updates.
Work together to promote awareness of engagement initiatives, events, and updates through targe
communication campaigns and messages.
Collaborate on the measurement and evaluation of communication effectiveness, gathering feedba
employees and analyzing engagement metrics to assess the impact of communication efforts.
Discussion Gap Analysis
Prepare ISO documentation for ISO auditing purpose.
Discussion on the revision of GSPARX Manual
Discussion on the revison of Safety procedure
Discussion on the revison of Management team procedure
Discussion on the revision of Internal and External Issues & Interested Parties
Conduct Management Review Meeting (MRM) to discuss Internal Audit Findings
Conduct External Audit Stage 1 (Adequacy) & 2 (Compliance)
[Link] Advisory
-Conducting legal analysis and researching all legal matters relating to the company.
-Providing strategic legal advice on all legal advisory matters, litigation matters throughout project
including business as usual and new business/project basis (e.g. mergers acquisition, joint venture
matters/issues required by the management and all business units of the company, at all levels of
including any proposed settlement dispute mechanism.
-Drafting any legal notices, memoranda, briefing notes, documents required by the management a
units.
FTE
The approximate (Exec) manning level :
Total
Time
Time
Volum Min / Taken /
Taken /
e/ year volume Activity
Year
(hrs)
(hrs)
700 10 0.16666667 116.67
700 15 0.25 175.00
62 5 0.08333333 5.17
62 5 0.08333333 5.17
62 10 0.16666667 10.33
27 30 0.5 13.50
27 30 0.5 13.50
700 5 0.08333333 58.33
700 15 0.25 175.00
5 15 0.25 1.25
10 10 0.16666667 1.67
10 30 0.5 5.00
15 30 0.5 7.50
4 60 1 4.00
4 60 1 4.00
4 1800 30 120.00
4 60 1 4.00
12 120 2 24.00
24 120 2 48.00
62 1 0.01666667 1.03
62 30 0.5 31.00
62 15 0.25 15.50
62 5 0.08333333 5.17
62 5 0.08333333 5.17
62 30 0.5 31.00
62 30 0.5 31.00
62 10 0.16666667 10.33
62 20 0.33333333 20.67
4 60 1 4.00
4 60 1 4.00
1719 10 0.16666667 286.50
1719 10 0.16666667 286.50
12 120 2 24.00
12 120 2 24.00
12 120 2 24.00
12 120 2 24.00
12 360 6 72.00
6 360 6 36.00
2 120 2 4.00
6 1800 30 180.00
1 1800 30 30.00
4 60 1 4.00
2 60 1 2.00
10 80 1.33333333 13.33
10 80 1.33333333 13.33
10 60 1 10.00
10 60 1 10.00
10 60 1 10.00
10 15 0.25 2.50
10 15 0.25 2.50
10 10 0.16666667 1.67
10 10 0.16666667 1.67
10 360 6 60.00
4 360 6 24.00
4 360 6 24.00
1 1800 30 30.00
62 5 0.08333333 5.17
62 15 0.25 15.50
62 30 0.5 31.00
62 30 0.5 31.00
62 30 0.5 31.00
62 15 0.25 15.50
62 15 0.25 15.50
62 15 0.25 15.50
62 30 0.5 31.00
62 15 0.25 15.50
62 5 0.08333333 5.17
62 5 0.08333333 5.17
62 5 0.08333333 5.17
62 5 0.08333333 5.17
17 5 0.08333333 1.42
17 10 0.16666667 2.83
17 30 0.5 8.50
17 10 0.16666667 2.83
17 30 0.5 8.50
17 15 0.25 4.25
17 5 0.08333333 1.42
17 15 0.25 4.25
17 10 0.16666667 2.83
17 60 1 17.00
17 10 0.16666667 2.83
17 60 1 17.00
17 15 0.25 4.25
6 10 0.16666667 1.00
6 10 0.16666667 1.00
6 10 0.16666667 1.00
6 30 0.5 3.00
6 10 0.16666667 1.00
6 120 2 12.00
10 360 6 60.00
4 360 6 24.00
17 60 1 17.00
17 15 0.25 4.25
1 30 0.5 0.50
1 10 0.16666667 0.17
1 5 0.08333333 0.08
1 30 0.5 0.50
1 480 8 8.00
12 10 0.16666667 2.00
12 960 16 192.00
12 360 6 72.00
1 600 10 10.00
1 120 2 2.00
2 240 4 8.00
1 240 4 4.00
12 60 1 12.00
1 240 4 4.00
1 240 4 4.00
1 120 2 2.00
2 480 8 16.00
2 480 8 16.00
1 480 8 8.00
1 480 8 8.00
1 480 8 8.00
1 30 0.5 0.50
1 120 2 2.00
1 240 4 4.00
2 120 2 4.00
12 120 2 24.00
12 240 4 48.00
12 960 16 192.00
12 10 0.16666667 2.00
12 30 0.5 6.00
12 288 4.8 57.60
12 144 2.4 28.80
12 144 2.4 28.80
12 288 4.8 57.60
12 1440 24 288.00
3 240 4 12.00
12 60 1 12.00
1 120 2 2.00
3 240 4 12.00
3 240 4 12.00
3 30 0.5 1.50
3 240 4 12.00
3 30 0.5 1.50
3 240 4 12.00
4 120 2 8.00
4 120 2 8.00
4 120 2 8.00
4 120 2 8.00
4 120 2 8.00
4 120 2 8.00
4 120 2 8.00
4 120 2 8.00
4 120 2 8.00
1 120 2 2.00
8 60 1 8.00
1 30 0.5 0.50
1 30 0.5 0.50
1 30 0.5 0.50
1 30 0.5 0.50
1 120 2 2.00
2 480 8 16.00
12 60 1 12.00
12 480 8 96.00
4 480 8 32.00
4 480 8 32.00
4 480 8 32.00
1 960 16 16.00
1 960 16 16.00
1 960 16 16.00
6 480 8 48.00
6 480 8 48.00
6 480 8 48.00
6 480 8 48.00
6 480 8 48.00
### ### 564.12 9480.58
6.16
6
" Manning Level" - Unit Corporate Servives (Tugas-Tugas Bukan Eksekutif)
DELIVERABLES
1 Procurement Preparation
2 Warehouse
Management
Payment M2M
Celcom
Payment ST License
4 Commercement
Date Notice
5 Stamping LHDN
6 SARE Agreement
7 EOT - Contract
8 SE/SA
9 Process courier
Document
9 Process courier
Document
10 Support/MYSSC
11 Letter In/Out
ervives (Tugas-Tugas Bukan Eksekutif)
Volum
Key Activities
e/ year
Prepare the Excel PR form (get approval from manager and managing director) 700
Compile the Excel PR form with memo approval and LOA 700
Create PR using SAP (ERMS) 700
Prepare for Service Entry & Service Accaptance (SESA) 700
Prepare for MIGO for Good Receipt (GR)/Service Entry & Service Accaptance
10
(SESA)
Prepare the GSPARX Payment Verification form 10
Get approval from management for the memo submission 62
Get approval the LOA by Managing Director and Head (Comercial) 62
Email SPSI for agrement signing 62
Follow UP spsi for agreement Signing 62
Stamping LHDN for all the GSPARX contract 62
Prepare Internal
Get approval for Instruction for inbound/outbound
Internal Instruction stockstock from Managing
inbound/outbound 1
Director 1
Prepare form inbound/outbound for pickup 1
Receive form inbound/outbound for pickup 1719
Get approval from Manager for inbound/outbound 1719
Perform Good Issue (GI) from inbound/oubound form in SAP system 1719
Perform Good Receipt (GR) from Delivery Order (DO) in SAP system 15
Update the excel Masterlist for progress stock 12
Print the slip Good Issue (GI) and Good Receipt (GR) by hard/soft copy 1719
Compile the slip with the inbound/outbund form and DO receive 15
Filling for Inbound/Outbound form with GI slip 1719
Follow up Invoice from suppplier for DO received 5
Prepare the GSPARX Payment Verification form (payment purposes) 12
Receive complete documents from SPSI by email. 800
Follow up with Project Manager for approval. 800
Check the document (Invoices, PO, Supporting document) 800
Download Memo in SAP 800
Create SE/SA in SAP 800
Print hardcopy document (Checklist Form, Invoice, PO, Memo, Supporting
800
Document, SE/SA)
Get a sign / approval from Manager 800
List the payment details in Excel. 800
Submit document to Finance Department. 800
Every 19hb - Log in website M2M Celcom 11
Print in hardcopy 11
Prepare Green Form & attached with Supporting document 11
Get a sign / approval from Manager 11
Make softcopy for document 11
List the payment celcom details in Excel 11
Submit document to Finance Department. 11
Every 19hb - Log in website ST License (Account 1 & Account 2) 10
Print in hardcopy 10
Prepare Green Form & attached with Supporting document 10
Get a sign / approval from Manager 10
Make softcopy 10
List the payment ST License details in Excel 10
Submit document to Finance Department. 10
Requested from finance to make a COD Letter for each project 68
Get a SARE from mycloud 68
Log in SAP to get TNB Bill 68
Make COD Letter using Monday system 68
Download COD Letter 68
Attached COD Letter with TNB Bill 68
Email COD Letter to Finance by email 68
Save TNB Bill into Monday system 68
Log in SAP for Teco each project after make COD Letter 68
Get softcopy contract by email 17
Print hardcopy 17
Check details contract (Amount / Tittle) 17
Get a sign from MD & Manager 17
Submit to SPSI for signature through email 17
Follow up with SPSI by email and whatsapp 17
Proceed with Stamping Process in online system 17
Follow up with LHDN for stamping status 17
Process for payment purpose 17
Get SARE from other department 42
Get a sign from MD 42
Sent Hard Copy SARE for verify by En Yusrizal at Platinum 42
Follow up SARE signing from P.A En Yusrizal 42
Pickup SARE at platinum after En Yus sign 42
Make Softcopy 42
Submit to TNBX using Lalamove 42
Received EOT Letter from SPSI for each project by email 17
Get a LOA & PO at mycloud 17
Review EOT requested from SPSI (date, title, amount, reason for extend EOT) 17
Prepare Form for EOT 17
Notify teams to proceed 17
Email for EOT Approval for Extension of Performance Security to SPSI 17
Before proceed SE/SA check PO expiring date 6
Prepare Form for extend PO contract / PO without contract 6
Attach with supporting document (PO) 6
Request for extend PO at MYSSC system 6
Follow up with myssc for PO Extension 6
Proceed with SE/SA 6
Receive document 4
Get details (Address / Name / Contact Number PIC 4
Posting arrangement (envelope, courier) 4
Follow up with receiver to know whether the letter has been received or not 4
Request MYSSC account for staff 24
Request Easy Card access for new staff (Building/Gate/Facilities) 24
Request regarding ERMS/EHRMS matters (Creation ID, Unlock ID, Reset
10
Password)
Request for contract management (EOT, Variation Order (VO) contract) 20
Request for Webex account for staff 24
Request for Corporate Network Acccess (VPN) 24
Receive letter by pos/courier 50
Acknowledment receive letter 50
Sorting out the letters 50
Recording the letter in Excel 50
Review and checking the attention staff of letter 50
Scanned and forward letter to PIC 50
Get the endorsement from PIC 50
Distribute the endorsement letter to staff by email 50
Managing outgoing letter by email 50
Keeping and filling the of letter in hardcopy 50
Keep the tracking of incoming and outcoming for letter 50
Follow up the receiving letter to the staff 50
8608
FTE
The approximate (Exec) manning level :
Prepared by:
Checked by:
Verified by:
Time
Total Time
Min / Taken /
Taken / Year
volume Activity
(hrs)
(hrs)
10 0.16666667 116.67
5 0.08333333 58.33
30 0.5 350.00
30 0.5 350.00
20 0.33333333 3.33
10 0.16666667 1.67
15 0.25 15.50
30 0.5 31.00
5 0.08333333 5.17
60 1 62.00
60 1 62.00
5 0.08333333 0.08
5 0.08333333 0.08
15 0.25 0.25
1 0.01666667 28.65
5 0.08333333 143.25
15 0.25 429.75
15 0.25 3.75
60 1 12.00
15 0.25 429.75
5 0.08333333 1.25
10 0.16666667 286.50
60 1 5.00
30 0.5 6.00
1 0.01666667 13.33
5 0.08333333 66.67
5 0.08333333 66.67
5 0.08333333 66.67
10 0.16666667 133.33
10 0.16666667 133.33
5 0.08333333 66.67
3 0.05 40.00
1 0.01666667 13.33
1 0.01666667 0.18
1 0.01666667 0.18
10 0.16666667 1.83
5 0.08333333 0.92
3 0.05 0.55
5 0.08333333 0.92
1 0.01666667 0.18
1 0.01666667 0.17
2 0.03333333 0.33
10 0.16666667 1.67
5 0.08333333 0.83
3 0.05 0.50
3 0.05 0.50
1 0.01666667 0.17
1 0.01666667 1.13
5 0.08333333 5.67
5 0.08333333 5.67
10 0.16666667 11.33
1 0.01666667 1.13
2 0.03333333 2.27
5 0.08333333 5.67
2 0.03333333 2.27
5 0.08333333 5.67
1 0.01666667 0.28
5 0.08333333 1.42
5 0.08333333 1.42
5 0.08333333 1.42
5 0.08333333 1.42
5 0.08333333 1.42
10 0.16666667 2.83
5 0.08333333 1.42
5 0.08333333 1.42
1 0.01666667 0.70
5 0.08333333 3.50
15 0.25 10.50
5 0.08333333 3.50
15 0.25 10.50
5 0.08333333 3.50
3 0.05 2.10
1 0.01666667 0.28
5 0.08333333 1.42
1 0.01666667 0.28
15 0.25 4.25
1 0.01666667 0.28
5 0.08333333 1.42
5 0.08333333 0.50
5 0.08333333 0.50
3 0.05 0.30
1 0.01666667 0.10
5 0.08333333 0.50
10 0.16666667 1.00
1 0.01666667 0.07
5 0.08333333 0.33
30 0.5 2.00
5 0.08333333 0.33
10 0.16666667 4.00
10 0.16666667 4.00
10 0.16666667 1.67
10 0.16666667 3.33
10 0.16666667 4.00
10 0.16666667 4.00
1 0.01666667 0.83
2 0.03333333 1.67
5 0.08333333 4.17
5 0.08333333 4.17
10 0.16666667 8.33
5 0.08333333 4.17
5 0.08333333 4.17
5 0.08333333 4.17
5 0.08333333 4.17
5 0.08333333 4.17
5 0.08333333 4.17
5 0.08333333 4.17
345 7.3833333 3181.95
2.07
2
" Manning Level" - Unit C&I (Tugas-Tugas Eksekutif)
DELIVERABLES
1 Project
Development
2 Customer or
Sector related
3 Project Execution
4 Preliminary
review
5 Preparation
documentation
6 Arrange meeting
7 Monitor
8 Provide
9 Internal
Preparation
10 Project Manager
11 Testing &
Commissioning
* note : all TNC
will be conducted
by special T&C
Team and
withness by
Project Eng /
Manager
nit C&I (Tugas-Tugas Eksekutif)
Key Activities
Prepared by:
Checked by:
Verified by:
Total POSITION
Time
Time HOD =
Volume/ Min / Taken /
Taken / Head of
year volume Activit
Year Deparme
y (hrs)
(hrs) nt
PM =
Project
Manager
PE =
Project
Engineer
383 45 1 287
PM
405 90 2 608
PM
35 60 1 35 PM
960 10 0 160 PM/PE
360 59 1 354 PM/PE
480 30 1 240 PM/PE
480 30 1 240 PM&PE
960 60 1 960
Specialist Licensing Team
960 10 0 160
PM/PE
480 59 1 472
PM/PE
300 59 1 295
HOD/PM
315 59 1 310
HOD/PM
480 59 1 472
HOD/PM
158 59 1 155 HOD/PM/PE
240 30 1 120
Specialist Licensing Team
240 30 1 120
Specialist Licensing Team
135 60 1 135
Specialist Licensing Team
90 115 2 173
PE
120 60 1 120
Specialist Licensing Team
90 115 2 173 PE
135 59 1 133
PM/PE
240 59 1 236
HOD/PM
240 59 1 236
PM/PE
240 15 0 60
PM/PE
135 59 1 133
PM/PE
240 59 1 236 PE
480 30 1 240
HOD/PM/PE
480 15 0 120
HOD/PM
96 90 2 144
HOD/PM/PE
90 120 2 180 HOD/PM/PE
90 120 2 180 HOD/PM/PE
90 120 2 180 HOD/PM/PE
360 120 2 720 PM/PE
360 240 4 1440
PM/PE & SPECIALIST T&C
360 120 2 720
PM/PE
360 60 1 360 PM/PE
180 30 1 90 PM/PE
180 30 1 90 HOD/PM/PE
540 30 1 270
HOD/PM
270 60 1 270
HOD/PM
720 60 1 720
HOD/PM
315 60 1 315
HOD/PM
225 30 1 113
HOD/PM
495 30 1 248
HOD/PM
180 30 1 90
HOD/PM
315 30 1 158
HOD/PM
270 60 1 270
HOD/PM
270 30 1 135
HOD/PM
315 60 1 315 HOD/PM
450 60 1 450
HOD/PM
315 60 1 315 HOD/PM
720 30 1 360
HOD/PM
360 60 1 360
HOD/PM
180 30 1 90 HOD/PM
495 30 1 248 HOD/PM
450 60 1 450 HOD/PM
180 60 1 180 HOD/PM
360 60 1 360
HOD/PM
4
Asset inspection and Testing
1
& commisioning
1
2
3
4
9
10
11
1
2
3
4
5
6
7
8
9
10
11
12
13
3 Asset Operation and 14
Preventive & corrective
15
maintenance
16
17
18
19
20
21
22
23
24
25
26
27
28
1
2
3
4
5
6
7
8
9
10
11
Asset Monitoring and
4 12
Performance
13
14
15
16
17
18
19
20
21
22
23
1
2
3
4
5
5 Asset portfolio assessment 6
7
8
9
10
11
1
2
3
4
5
6
6 Asset planning
7
8
1
7 Collaborating
2
1
2
3
4
5
6
Asset Regulatory
8 7
requirement
8
9
10
11
12
13
1
2
9 Meeting & Trainings 3
4
5
Key Activities
To conduct a series of Voc & Isc Test, Insulation Resistance (IR) Test, Acceptance Ratio (AR) Test and
and to ensure that the result is PASSED as per MS 2692:2020 and IEC standards. Additionally, to ensu
are installed as per MS 1837:2020 and IEC standards and functioning correctly. These tests may inclu
the solar panels, testing the efficiency of the inverters, and ensuring that all safety systems are worki
To oversee the commissioning process by starting up the system, monitoring its operation, and makin
adjustments to ensure it is operating according to the design specifications.
To ensure that the system is properly connected to the grid and that all regulatory requirements i.e S
To ensure ongoing performance and safety by conducting visual inspection of the system, check for a
wear and tear, and perform tests to check the system’s performance. If any issues are identified, the
diagnose the problem and arrange for repairs or maintenance.
To record all testing and commissioning activities in checklists form, including the results of tests, any
any actions taken to resolve these issues via punchlist form. This documentation may be required for
and will also be useful for future maintenance and troubleshooting
To ensure that all work is carried out in accordance with relevant industry standards and regulations.
safe work practices, using approved equipment and materials, and ensuring that the solar rooftop sys
performance and safety standards.
To work closely with other team members such as Project Manager & Asset Manager, including install
contractor project managers. This collaboration will involve sharing information, coordinating activitie
solve problems and ensure the successful completion of the project.
To ensure all handing documents submitted by SPSI are completed as per masterlist checklist includin
listing and related documents.
To triggered and submit email notification for the plant that due for 5% retention sum work (after DLP
To plan and schedule a date with client and SPSI for 5% retention sum works
To review the pending punchlist or NCR during DLP or project phase and prepare the related docume
works
To review and analyse the status performance of plants and address the issue to SPSI before they han
GSPARX
To attend on site 5% retention sum works (final maintenance conduct by SPSI before handing over the
To conduct a series of Voc & Isc Test, Insulation Resistance (IR) Test, Acceptance Ratio (AR) Test and
and to ensure that the result is PASSED as per MS 2692:2020 and IEC standards. Additionally, to ensu
are installed as per MS 1837:2020 and IEC standards and functioning correctly. These tests may inclu
the solar panels, testing the efficiency of the inverters, and ensuring that all safety systems are worki
To ensure that all installation and work is carried out in accordance with relevant industry standards a
includes following safe work practices, using approved equipment and materials, and ensuring that th
meet all performance and safety standards.
To prepare and issue the punchlist report based on the 5% retention sum work carried out by SPSI
To review and verify the rectification work done through report submitted by SPSI
To process the payment for 5% retention sum claim
To gather the info and update the contract OMA
To prepare initalize memo and paper to award OMA contractor
To present the paper for award OMA contractor to GSPARX/Board initial approval
To prepare related documents for float OMA tender
To appoint evaluation committee for OMA evaluation selection contractor
To finalize the paper and submission for GSPARX/Board Approval
To update and finalize the OMA Contract based on GSPARX/Board Approval
To negotiate the OMA contract with potential appointed OMA contractor on term and condition of the
To coordinate the schedule of quarterly, 6-monthly and yearly preventive maintenance
To review and verify the propose preventive maintenance plan submit by OMA Contractor
To manage and book appointment date of preventive maintenance with the client
To fill up the PTW and submit to client for preventive maintenance activities
Ensuring compliance with safety regulations during maintenance activities.
To coordinate and supervise preventive and corecctive maintenance activities at site
To verify and review the preventive maintenance and corrective work done by the OMA contractor
To review and verify the preventive and corrective maintenance works report submitted by OMA cont
Troubleshooting and repairing solar faults
To manage the spare part or warranty management if there replacement need to be done at site
To track the rectification/replacement work done by OMA contractor
Provide tactical support and direction to operational incident and associated response planning as req
To attend adhoc on-site breakdown/corrective maintenance if necessary
To evaluate and monitor the OMA contractor performance through dashboard
To process OMA contractor payment through submission claim
To prepare memo and paper to award contractor for adhoc maintenance and breakdown work
To review the breakdown report submission by OMA contractor
To update the supplementary OMA contract if neseccary
To prepare memo and paper for supplementary OMA contract
Manage Insurance progress
Monitor plant performance and all plant are in good condition through monitoring system
Monitor ongoing performance of the network and report against safety, quality, environment and relia
Responding to and resolving power outages or disruptions.
Analyze overall daily,weekly,monthly and yearly generation vs irradiance trending graph
Check detail on each inverters performance on kW, grid voltage, insulation, phase current, power fact
current
Analyze each inverter input and output data trending daily, weekly, monthly and yearly
Check for the historical fault and summarize the finding escalate the finding to contractor to resolve th
create ticket in Monday for above case by refering type of class and criticality
Update and check the status of the ticket whether it being attend and close within targeted time fram
Maintaining accurate records of maintenance activities, inspections, and repairs.
prepare monthly plant performance for specific plant (by request)
extract data from monitoring system and TNB Bill and combine it under performance template
Plot the performance chart and analyze the data
summarize, prepare and generate performance report
Present or email the finding based on the performance report to the client
Prepare overall monthly GSPARX plant performance
Extract data from TNBX SARE generation table and combine above data in one analysis template
update the input and output data of analysis template
Plot the graph and summarize the overall plant performance in overall plant performance report
Analyse and prepare underperform GSPARX plant through breakdown ticket and monitoring system
Prepare justification and action taken for underperform plant and Present the finding to GSPARX mana
Responding to customer inquiries and complaints related to solar services.
Educating customers on energy conservation and safety measures.
Effectively manage assets according to investment preferences.
Create, organize, and maintain asset portfolios.
Assess and manage risks associated with current assets.
Perform maintenance technical audit to determine areas of improvement and compliance to quality sy
Monitor maintenance process done accordance to guidelines/policies and instructions.
Monitor implementation of preventive and corrective action plan as per Division’s strategic initiatives.
Identify area(s) or initiative of improvement in operation & maintenance practices, processes, guidelin
Monitor and track completion of non-conformities with sufficient objective evidences identified during
Assess current asset status and future needs.
Work to develop a master asset management plan specifically attuned to each client
Work collaboratively with and report to asset management team and senior executives
Assess current asset status, future needs, and investment goals.
Work to develop a master asset management plan specifically attuned to each client.
Strategically advise the management on what actions to take with current assets
Analyse and evaluate portfolio progress and enact necessary changes.
Work collaboratively with and report to asset management team and senior executives
Determine optimal asset management strategies for each class of asset in order to meet the stated a
objectives, working with the wider team to optimise the balance between ongoing maintenance and lo
Support in development of maintenance strategies and compilation of associated reporting and engin
Support the application of company’s risk management process, including being a risk owner for certa
risk registers. Assess risk, consider appropriate mitigation options, ongoing management of controls a
Provide specialist engineering expertise and technical support as needed for, the preparation of the A
electricity, the management and support of Company Engineering Standards for Maintenance, Design
as well as to other team members within GSPARX and Service Providers.
Collaborating with other team members, including engineers and technicians.
Coordinating with other departments to ensure seamless operations.
Check on email for latest username and password for ST generation license account for plant more th
Update the username and password in the tracking template
Monitor and verify the montlhy energy report and submit by OMA contractor through ST website for r
montlhy
Tracking and update the tracking template for every reporting that have been submitted
Arrange the OMA contractor or SPSI for montlhy visiting reporting for all GSPARX plant that more than
Tracking and update the tracking template for every reporting that have been submitted
To check and coordinate with maintenance team for 2 years calibration relay
To update and tracking the status of 2 years calibration relay on tracking template
To plan and schedule a date with OMA contractor or SPSI to do inspection and renewal on relay calibra
requirement
To check and coordinate with maintenance team for fire estinguisher renewal
To plan and schedule a date with OMA contractor or SPSI to do inspection and renewal on fire estingu
requirement
To manage and renewal ST license fees for all GSPARX plant
To manage others related montlhy fees for GSPARX plant i.e. CELCOM bill, SCADA DCS fees and etc.
Attending training at least 3 mandays
Monthly Management meeting
Monthly Meeting with OMA contractor
Meeting with Retail Division
Other Ad-Hoc meeting
Contract Review: Review and analyze contracts, technical specification, and other documents related
ensure technical compliance and mitigate risks.
Compliance: Ensure that projects adhere to relevant laws, regulations, and company policies, and pro
compliance issues.
Contract Negotiation: Participate in negotiations with vendors, contractors, and other stakeholders to
conditions that align with project specification and project objectives.
Dispute Resolution: Assist in the resolution of project implementation issues and disputes that may ar
O&M.
Continuous Improvement: Stay informed about authorities compliance developments related to projec
contribute to the continuous improvement of project management and procedures.
To verify report and claim`s from SPSI
To validate client complain via [Link] by analysing the data remotely or to collabrate with SPSI
To review Report on Maintenance , Defect and Warranty.
To conduct site inspection to identify the faulty equipment.
To prepare PV performance report and saving report for client and management referrence.
To engage with client on detail on complain`s and guide client thru phone.
To cordinate with SPSI for annual inspection.
To ensure SPSI submit annual report timely and follow Gsparx Standard and requirement.
To fix apppoinment with client for annual inspection.
To review the annual maintenance report from SPSI.
To respond during emergency situation and trouble shoot immediately for safety matter`s on site and
urgent matter`s
To conduct details trouble shooting on site if theproblem cant be solve via phone (for client after DLP
To design guideline`s, process flow and marketing brochure for O&M.
To review Enginering Drawing and equipment rating if client complain on performance drop for better
To assist client on warranty claim for inverter and panel`s.
To assist client for insurance claim`s.
To engage internal team Gsparx to replace warranty claim defect after Defect Liability Period.
To assist client after Defect Liability Period on the complain`s and issue`s that client face.
To prepare budget and quatation for Maintenance service.
To be standby on weekend`s for emergency case.
To prepare maintenance report for client after maintenance.
To manage insurance contract with TNBX & Verify Claim
To manage insurance policy (Residential)
FTE
The approximate (Exec) manning level :
Total
Time
Time
Volume/ Min / Taken /
Taken / Ratio M/E/NE
year volume Activity
Year
(hrs)
(hrs)
0.53
72 30 0.500 36 E
0.20
72 120 2.000 144 E
0.20
72 720 12.000 864 0.20 E/NE
0.20
12.27
12
5 day have T&C and inspection activities
`
" Manning Level" - Unit Business Development (Tugas-Tugas Eksekutif)
DELIVERABLES
Sections Main Functions Key Activities
1 Strategy & Portfolio Plan Update database on client's details and progress
(Monday and myCloud)
Attend coordination and strategy meeting with
marketing partners (SMER, GLB, SVD, etc.)
Analyze & develop market by collecting information
on competitors' perfomance, strategy and offers.
Present & discuss strategies with the GSPARX
Management
Prepare, present and obtain approval from relevant
Authority (Board TNB/Gsparx etc)
Attend industry events, conferences, and networking
2 Departmental Provide and update proposal, RFQ, FM document
Administration & templates
Governance Ensure team member technical competence
Establish and improve processes and SOP
Claim tender, admin and processing
Prepare and endorse risk report including GSPARX's ri
Prepare periodic report and attend the quarterly
SRMWC meeting
Coordinate ESG data reporting to SMD
Assess SPSI performance
Provide regular reports and updates on business
activities, progress, and results to GSPARX
Management
3 M&A, JV and Partnership Develop policy, terms and structure of M&A, JV and
Strategic Partnership.
Develop proposals and detailed costing for M&A, JV
and Partnership.
Prepare, present and obtain approval/sign-off from
relevant Authority (Board TNB, Board Gsparx, LSD,
etc)
Coordinate and negotiate the terms with all
stakeholders (client, LSD, CIR, etc)
Attend progress meeting and update stakeholders
accordingly
Conduct market research to identify potential
4 Proposal & Business
business opportunities, trends, and customer
Development
needs.
Discuss with partners (GLB & SMER) on potential
client and approach strategy
Initial filtering and recording of leads based on
technical and commercial factors
Provide initial consultation to clients on basic
technical and commercial information
Attend preliminary consultation session with the
client (online/offline)
Conduct on-field site assessment including site
measurement, MSB inspection and drone imaging
Receive & review SPSI submission in terms of
technical design and commercial pricing
Prepare and finalize financial model for each
project to determine the project price / solar tariff
Prepare detailed proposal consisting of technical
and commercial offer to client
Attend presentation & clarification session
regarding the detailed proposal
Revise & finalize the detailed proposal based on the
discussion with clients
Prepare commercial submission (LOO/LOA/BQ)
Prepare legal submission (OPA/SARE 01, draft,
clean copy)
Negotiate (pricing, outright purchase agreement &
SPPA) terms, contracts, and agreements with
clients
Arrange and attend agreement signing ceremony
Follow up client or marketing partners on clients
decision
Handover to project execution team
5 Bidding Process Pre-tender registration & pre-qualification
(Tender/RFI/RFQ/RFP) Access tender requirement, company qualification
& discussion
Attend tender briefing and site assessment
sessions
Prepare, review & negotiate technical design &
commercial pricing (contractor's proposal/site visit
assessment report)
Prepare detailed proposal consisting of technical
and commercial offer to client
Prepare & deliver physical submission documents
Attend tender clarification session & provide
revision based on client's request
6 Stakeholder Relation
Management Join event organized by the client (appreciation
(Client/Supplier/Financie dinner, marketing event etc.)
r/TNB/Government)
Serve as RE consultant
Collaborate with cross-functional teams to ensure
seamless execution of business development
strategies.
Explore and develop new markets and business
segments to diversify the company's portfolio.
FTE
The approximate (Exec) manning level :
Prepared by:
Checked by:
Verified by:
Time Taken / Activity Total Time Taken /
Volume/ year Min / volume
(hrs) Year (hrs)
800 10 0 133
24 120 2 48
12 180 3 36
12 120 2 24
12 2400 40 480
24 300 5 120
4 180 3 12
260 120 2 520
4 180 3 12
50 20 0 17
3 480 8 24
4 540 9 36
12 60 1 12
4 120 2 8
12 180 3 36
6 180 3 18
6 240 4 24
6 2400 40 240
72 120 2 144
72 120 2 144
12 180 3 36
1000 60 1 1000
500 60 1 500
500 180 3 1500
50 120 2 100
50 240 4 200
25 300 5 125
50 180 3 150
30 300 5 150
12 120 2 24
12 120 2 24
12 120 2 24
Executive/Manager Extrapolate from proposal submitted where 600 site visits required, only half is requ
Executive/Manager Assume half of proposal requires discussion, half is straight forward. Assume discuss
Executive/Manager
Executive/Manager Extrapolate from secured project
Executive/Manager Extrapolate from number of tenders joined
Executive/Manager
Executive/Manager
Executive/Manager Assume half required physical submission. 3 hours preparation + 1 hour travelling
y consultation