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Case Study Daiwa Bank

Toshihide Iguchi, an executive at Daiwa Bank's New York branch, lost $1.1 billion over 11 years through unauthorized trading to cover his losses. He forged documents and used his position to conceal the losses. In 1995, Iguchi confessed and senior managers at Daiwa attempted to cover up the scandal for months before reporting it. This led to criminal charges against Daiwa and its officers and the bank being banned from the US market, severely damaging its reputation. A Japanese court later ordered 11 Daiwa executives to pay $775 million in damages for their role in the mismanagement and cover up of Iguchi's actions.

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0% found this document useful (1 vote)
3K views5 pages

Case Study Daiwa Bank

Toshihide Iguchi, an executive at Daiwa Bank's New York branch, lost $1.1 billion over 11 years through unauthorized trading to cover his losses. He forged documents and used his position to conceal the losses. In 1995, Iguchi confessed and senior managers at Daiwa attempted to cover up the scandal for months before reporting it. This led to criminal charges against Daiwa and its officers and the bank being banned from the US market, severely damaging its reputation. A Japanese court later ordered 11 Daiwa executives to pay $775 million in damages for their role in the mismanagement and cover up of Iguchi's actions.

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Tharakh Chacko
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© Attribution Non-Commercial (BY-NC)
We take content rights seriously. If you suspect this is your content, claim it here.
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Download as PDF, TXT or read online on Scribd

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Case Study - Daiwa Bank

Introduction On July 13, 1995, Daiwa Banks Toshihide Iguchi confessed, in a 30-page letter to the president of his bank in Japan, that he had lost around $1.1 billion while dealing in US Treasury bonds. The executive vice president of Daiwas New York branch had traded away the banks money over 11 years an extraordinarily long period for such a fraud to run while using his position as head of the branchs securities custody department to cover up the loss by selling off securities owned by Daiwa and its customers. The trading loss was one of the largest of its kind in history. But it was the cover-ups by Iguchi over a period of years, and then by senior managers at Daiwa between July 13 and September 18 1995, when the bank eventually reported the loss to the US Federal Reserve Board, that did the real damage. These led to criminal indictments against the bank and its officers and, eventually, to one of Japans largest commercial banks being kicked out of the US markets. Unlike Barings Bank, which was swallowed up by similar failures in risk management earlier in the same year, Daiwas $200 billion of assets and $8 billion of reserves meant it was big enough to survive the hit. But punishment by US regulators and public humiliation dealt a massive blow to Daiwas reputation. The scandal set in train a long-term change in strategy as Daiwa reigned in its international ambitions and concentrated on its core businesses in Japan and Southeast Asia. There were also long-term personal repercussions for Daiwas senior managers. Five years after the debacle broke, on 20 September 2000, in a decision that was immediately challenged, a Japanese court in Osaka told 11 current and former board members and top executives from Daiwa to pay the bank $775 million in damages. The record-breaking award, which followed legal action by shareholders, was to atone for the management failure of oversight, attempted cover-ups, and the breakdown of risk management in the New York branch that led up to the debacle. The Story Toshihide Iguchi, a Kobe, Japan-born US citizen who majored in psychology at Southwest Missouri State University, Springfield, joined Daiwas New York branch in 1977. There he learned how to run the small back office of the branchs securities business. Opened as an office in the 1950s, the Daiwa New York branch began dealing in US Treasury securities as part of Daiwas services to its pension fund customers. During the 1980s the New York desk became a significant force in the US government debt market and was designated as a primary market dealer in 1986. When Iguchi was promoted to become a trader in 1984, he did not relinquish his back-office duties. All in all, he supervised the securities custody department at the New York branch from approximately 1977 right through to 1995. This lack of segregation, a relatively common feature of small trading desks in the early 1980s but already a discredited practice by the early 1990s, led to Daiwas downfall.

Daiwas New York branch managed the custody of the US Treasury bonds that it bought, and those that it bought on behalf of its customers, via a sub-custody account held at Bankers Trust. Through this account, interest on the bonds was collected and dispersed, and bonds were transferred or sold according to the wishes of either customers or the banks own managers. Daiwa and its customers kept track of what was happening in this account through transaction reports from Bankers Trust that flowed through Iguchi, in his role as head of the back office. When Iguchi lost a few hundred thousand dollars early on in his trading activities, he was tempted into selling off bonds in the Bankers Trust sub-custody account to pay off his losses. Then, in the words of the FBI agents who investigated the case: He concealed his unauthorised sales from the custody account by falsifying Bankers Trust account statements so that the statements would not indicate that the securities had been sold. As he lost more money trying to trade his way back into the black, it became hard work keeping alive this parallel series of reports. But luckily for him, Daiwa and its internal auditors never independently confirmed the custody account statements. Later on, while he served his sentence, Iguchi was asked by Time magazine whether his early actions felt like a crime. To me, it was only a violation of internal rules, he said. I think all traders have a tendency to fall into the same trap. You always have a way of recovering the loss. As long as that possibility is there, you either admit your loss and lose face and your job, or you wait a little a month or two months, or however long it takes. In Iguchis case it took 11 years, during which time he is said to have forged some 30,000 trading slips, among other documents. When customers sold off securities that Iguchi had, in fact, already sold off on his own behalf, or when customers needed to be paid interest on long-gone securities, Iguchi settled their accounts by selling off yet more securities and changing yet more records. Eventually about $377 million of Daiwas customers securities and about $733 million of Daiwas own investment securities had been sold off by Iguchi to cover his trading losses. As Iguchis apparent success grew he later said that at one point his desk produced half the New York branchs nominal profits he became something of a golden boy at Daiwa. But the losses accumulated until by the early 1990s it was difficult for Iguchi to continue to hide them, particularly after 1993 when Daiwa made some limited efforts to split up its trading and back-office functions. Yet he managed to survive for another two years before engineering his own day of reckoning. Iguchis survival wasnt entirely down to luck. Subsequent investigation showed that risk control lapses and cover-ups were part of the culture of Daiwas New York operation in the 1980s and early 1990s, to a farcical degree. For example, during the 1995 investigation of the Iguchi affair, the bank was also charged with operating an unauthorised trading area for securities between 1986 and 1993. According to the charges laid against the bank by US officials, Daiwa had gone so far as to temporarily relocate certain traders and, when necessary, to disguise the trading room at the downtown office as a storage room during [regulatory] examinations. Following a regulatory rebuff in 1993, the bank had assured regulators that traders would no longer report to Iguchi while he occupied his role as head of the securities custody department. In fact, the branch continued to operate without a proper division of responsibilities. Furthermore, during the 1995 investigation, Iguchi revealed that between 1984 and 1987, other Daiwa traders had suffered major

losses; these had apparently been concealed from regulators by shifting the losses to Daiwas overseas affiliates (FDIC, 1995). In Iguchis confessional letters to Daiwa in mid-summer 1999 (he sent a stream of letters and notes to the bank after that initial July 13 letter) the rogue custody officer suggested that his superiors keep the losses secret until appropriate measures could be taken to stabilise the situation. It was a suggestion that was taken up. In the period after July 13 and before about September 18, when Daiwa belatedly advised the Federal Reserve Board of the loss, certain of Daiwas managers connived with Iguchi to prevent the losses being discovered, despite a legal requirement to report misdoings immediately to the US regulators. For example, during September 1995, Iguchi was told to pretend to be on holiday so that a scheduled audit would have to be postponed; he was in fact in the New York apartment of a Daiwa manager helping to reconstruct the trading history of his department. Daiwas managers seem to have been hoping to transfer the loss to Japan, where it could have been dealt with outside the scrutiny of the US regulators and markets. After Daiwa told regulators about the loss on September 18, Iguchi was taken to a motel and questioned directly by the US Federal Bureau of Investigation. He told FBI agents about what had gone on in the months following his initial confession to Daiwa, and the bank was shocked to find itself facing a 24-count indictment for conspiracy, fraud, bank exam obstruction, records falsification and failure to disclose federal crimes. Daiwa argued, rightly, that not a single customer of the bank had lost any money. At the time of the incident, Daiwa was one of Japans top 10 banks and one of the top 20 banks in the world in terms of asset size. Like most other Japanese, and some European, banks, it had massive hidden profits on its balance sheet that were not accounted for due to the legitimate historical accounting method that it employed. That gave Daiwas management considerable freedom of action if unexpected problems arose. One of the banks crisis management actions after Iguchi confessed was to pump back into the defrauded account securities equivalent to those that their New York head of custody had sold off. But the US regulators were deeply unhappy at the attempted cover-up, and at the way Daiwa had seemed to ignore regulatory warnings over a number of years. They were also unhappy that at least one senior member of Japans ministry of finance knew about the Daiwa scandal in early August and had not informed his US regulatory counterpart. This pushed the Daiwa scandal onto the international political stage and led to a telephone conversation in which Japans finance minister, Masayoshi Takemura, was obliged to make apologetic noises to US Treasury secretary Robert Rubin for his staffs failure to pass on the information. (The call was made only after Takemura had annoyed US officials by denying at an earlier press conference that his ministry had failed in its duties; his aides later denied that any formal apology had been made to Rubin.) At a time when the Japanese banking system was already showing signs of strain from the slowing Japanese economy and deteriorating asset quality, many international regulators took the Daiwa scandal and its aftermath as a sign of the continuing lack of openness in Japanese banks and the Japanese financial system. Meanwhile, Daiwa faced more immediate problems. In November 1995, the Federal Reserve ordered it to end all of its US operations within 90 days. By January 1996,

Daiwa had agreed to sell most of its assets in the US, totalling some $3.3 billion, to Sumitomo Bank and to sell off 15 US offices. (Indeed, for some time after the debacle, Daiwa was rumoured to be on the verge of merging with Sumitomo.) In February 1996, Daiwa agreed to pay a $340 million fine a record amount for a criminal case in the US as a way of laying to rest the charges that US authorities had brought against it. All in all, it endured some of the stiffest punishments ever meted out to a foreign bank operating in the US. By this point, senior figures at the bank had resigned or indicated they would take early retirement. Top management said it would cut its own pay for six months and forgo bonuses as a sign of contrition. Iguchis nightmare was now dissipating. In October 1995, he had reached an agreement with his US prosecutors and admitted misapplication of bank funds, false entries in bankbooks and records, money laundering and conspiracy. Iguchi told the judge at early hearings that by the time he confessed: After 11 years of fruitless efforts to recover losses, my life was simply filled with guilt, fear and deception. He said he sent the confession letter because he couldnt see that anyone other than himself was likely to bring the situation to an end. In December 1996, he was sentenced in New York to four years in prison and a $2.6 million penalty that he had little chance of paying. The cover-up also led to one of Iguchis managers being sent to prison for a number of months and fined a few thousand dollars. The Aftermath As this account makes clear, Daiwas 1995 debacle resulted in huge losses; a criminal charge against the bank; Daiwas forced exit from US markets; general reputational damage to Japanese banks and regulators; senior resignations at Daiwa; and a diplomatic spat between the US and Japan. In the medium term, the scandal led indirectly to Standard & Poors downgrading Daiwas credit rating from A to BBB, and to Japans ministry of finance imposing certain restrictions on the banks activities for a year or so. It also temporarily threatened the credibility of its profitable trust business. In the longer term, the scandal obliged Daiwas management to refocus the bank on its traditional retail and trust banking units. By 1998, this refocus and the general malaise in Japanese banking led Daiwa to announce that it would close down many of its international offices to concentrate on its role as a super-regional bank in Southeast Asia, with a specific focus on the Osaka region. Bank executives at the time of the scandal in 1995 found that it dogged them into the new millennium. On 20 September 2000, the BBC reported that a Japanese court had ordered 11 current and former board members and executives from the bank to pay the bank $775 million in damages, much of it awarded against the president of Daiwas New York branch during the Iguchi period. Judge Mitsuhiro Ikeda made it clear that the award was compensation to the banks shareholders for the fact that the risk management mechanism at the [New York] branch was effectively not functioning, as well as for managements failure to report the incident promptly, and failures in oversight. Some commentators were surprised by the size of the record-breaking award, however, and the executives immediately appealed against the decision and filed pleas with the court to suspend any seizure of their assets.

Whether or not the award stands, many commentators at the time said that it marked a broader change in attitudes about executive and board responsibility. In Japan, as in most developed economies, it is becoming more and more likely that senior management in charge of a bank or corporation at the time of a disaster will be held personally accountable. Timeline of Events July 13, 1995 Toshihide Iguchi of the New York branch of Daiwa Bank confesses to superiors that he has lost $1.1 billion over 11 years while trading US Treasury bonds. August 8 Japans Ministry of Finance is informed about the scandal by Daiwa. September 15-18 Daiwa belatedly reports the loss to the US Federal Reserve Board, warning that immediate disclosure of a loss of that magnitude might threat the financial viability of the bank. September 23 Iguchi interviewed at a motel by FBI agents who later arrest him. September 26 Iguchi fired by Daiwa and the extent of the banks loss made public. October 2 US authorities order Daiwa to put an end to most of its trading in the US, having already shocked the bank by indicting it on serious charges. December 1996 Iguchi sentenced to four years in prison and a $2.6 million penalty (fine and restitution payments). End January 1996 Daiwa agrees to sell most of its assets and offices in the US. February 1996 Daiwa agrees to pay a $340 million fine to avoid further legal battles over its institutional role in the Iguchi affair one of the largest ever fines in a criminal case in the US. 20 September 2000 Osaka court says some current and some former board members and executives from the bank must pay the bank $775 million as restitution to shareholders. The board members and executives immediately appeal against the decision. Web Resources and References: AsiaWeek, Japans $1-Billion Scam, October 27, 1995 BBC News, Bank Bosses Pay $775m Fraud Charge, 20 September, 2000 Electric Law Library, Criminal Complaint and Indictment Against Daiwa Bank, 11/95 FDIC press release: Regulators terminate the US operations of Daiwa Bank, Ltd, Japan, PR-67-95, November 11, 1995 Time magazine, A Blown Billion, October 9, 1995 Time magazine, I Didnt Set Out to Rob a Bank, short interview with Iguchi, February 1997

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The cultural environment within Daiwa Bank's New York branch significantly contributed to the prolongment of Iguchi's fraudulent activities. This culture was characterized by systemic risk control lapses and an inclination for cover-ups, evident from practices such as operating an unauthorized trading area disguised as a storage room during examinations . The branch ignored regulatory rebukes and failed to segregate trading activities from back-office responsibilities, which left room for Iguchi to manipulate records . Moreover, Daiwa's management and internal audit processes overlooked independent verification of custody accounts, allowing falsified reports to go unnoticed . This environment, combined with a lack of effective internal controls and accountability, fostered a setting where fraudulent activities could thrive undetected for years .

The extended period during which Toshihide Iguchi was able to hide his unauthorized sales at Daiwa Bank was primarily due to several factors. Firstly, there was a lack of segregation of duties within the New York branch, as Iguchi was both a trader and head of the securities custody department, allowing him to falsify Bankers Trust account statements without oversight . Additionally, Daiwa's internal auditors failed to independently verify the custody account statements, relying instead on the flawed reports provided by Iguchi . Furthermore, the culture at Daiwa's New York operation was marked by risk control lapses and cover-ups, as evidenced by operating an unauthorized trading area and disguising it during examinations . These factors, coupled with Daiwa’s inadequate response to regulatory warnings and Iguchi's ability to manipulate records over many years, enabled the concealment of his actions for 11 years .

The Daiwa Bank case underscores the critical role of transparency and accountability in preventing financial sector incidents. A lack of transparency, evidenced by the concealment of unauthorized trades and falsification of records, allowed Iguchi's activities to go undetected for over a decade . Accountability was also lacking, as Daiwa’s senior management failed to implement effective oversight structures, enabling a culture of cover-ups and rule violations . To prevent similar incidents, organizations must foster a culture of complete transparency and establish clear accountability mechanisms that ensure timely detection and reporting of irregularities. Strong internal controls and independent audits, coupled with a solid ethical framework, are essential to deter fraudulent activities and enhance stakeholder trust . The Daiwa case illustrates the damaging consequences of their absence and the subsequent pressure on banks to overhaul governance practices .

The Daiwa Bank scandal highlighted significant gaps in regulatory oversight of international banks operating in the United States, prompting tighter regulatory expectations and practices. The case illustrated the consequences of inadequate reporting and internal control mechanisms, as Daiwa failed to act on regulatory warnings, failed to promptly report the scandal, and practiced poor segregation of duties . Following the scandal, regulators became more vigilant about ensuring that banks maintained clear divisions between trading activities and back-office functions to prevent internal fraud . Additionally, the scandal emphasized the importance of stringent compliance with reporting violations to authorities, leading to improved cross-border communication requirements between regulators in different countries . This incident serves as a cautionary tale for foreign banks, underscoring the importance of robust risk management and regulatory compliance when operating in the US market .

Daiwa Bank attempted to mitigate the impact of the scandal by several measures, including pumping back securities into the defrauded account to cover the sold-off securities . The bank also planned to transfer the loss to Japan, aiming to handle it outside US regulatory scrutiny, though this was unsuccessful . Additionally, Daiwa agreed to a $340 million fine to settle legal actions in the US and decided to exit the US market by selling off its assets there . While these measures were partly effective in closing some legal chapters, they couldn't prevent significant reputational damage. The scandal forced Daiwa to retreat from its international aspirations and refocus on markets in Southeast Asia . Despite these efforts, the scandal resulted in Daiwa's exclusion from US markets, severe penalties, and long-term strategic shifts .

Lessons from the Daiwa Bank scandal highlight the need for multinational corporations to effectively integrate global cultures within their operations. Daiwa's New York branch, operating under a culture that tolerated risk control lapses and cover-ups, was disconnected from the parent company's expectations, leading to systemic issues . Multinational corporations must ensure consistent adherence to governance standards and corporate values across all branches, irrespective of their location, to prevent local cultures from developing that are inconsistent with overall corporate principles . This requires embedding strong compliance and ethical frameworks that transcend cultural and national differences and involve regular cross-border communication between managers and oversight bodies to ensure alignment with corporate objectives. Such integration reduces the risk of localized misconduct impacting the entire organization .

The scandal led to significant legal and financial repercussions for Daiwa Bank and its executives. Legally, Daiwa faced a 24-count indictment for crimes including conspiracy, fraud, and records falsification . The bank was fined $340 million, one of the largest for a criminal case in the US, as part of a settlement to avoid further litigation . Financially, Daiwa was ordered to exit US markets and sell its US assets, leading to lost business opportunities . Executives faced personal consequences too, with several resigning or taking early retirement, and in 2000, a Japanese court ordered 11 current and former executives to pay $775 million in damages for the failure of oversight and management of the New York branch . These repercussions underscored the severe financial and regulatory penalties and the shift in accountability for corporate governance failures .

The Daiwa Bank scandal negatively affected Japan's international reputation in the financial sector by highlighting perceived systemic weaknesses in corporate governance and transparency among Japanese banks. The scandal was interpreted as indicative of the lack of transparency and openness prevalent not only in Daiwa but also within the wider Japanese financial system . It led to increased scrutiny from international regulators, and the US imposed significant penalties on Daiwa, culminating in its expulsion from US markets . Additionally, the diplomatic fallout, where senior Japanese officials failed to promptly inform their US counterparts, strained bilateral relations and underscored a lack of cooperation in cross-border financial regulation . These events collectively damaged Japan's credibility and highlighted the need for greater openness and reform in its financial practices .

The long-term impacts of the Daiwa Bank scandal included a significant shift in its business strategy and operations. Post-scandal, Daiwa was forced to restrain its international ambitions and concentrate on its core businesses in Japan and Southeast Asia . There was an emphasis on reverting to its traditional retail and trust banking units to recover and stabilize . This strategic shift was accompanied by the closure of many international offices and an increased focus on operating as a super-regional bank specifically within Osaka and the broader Southeast Asian region . These strategic changes reflected an organizational pivot from international expansion to regional specialization as a consequence of the regulatory and reputational impact of the scandal .

Daiwa Bank's strategic decision to refocus on traditional retail and trust banking after the scandal was a pragmatic response to restore stability and credibility. The challenges of this strategy included overcoming the tarnished brand image and rebuilding clients' trust, which could hinder efforts to regain market share . Furthermore, the shift involved closing several international offices and personnel adjustments, requiring careful management to maintain morale and operational continuity . However, the potential benefits included leveraging existing strengths in retail banking within Southeast Asia and reducing exposure to high-risk international operations that had previously precipitated the disaster . Concentrating on core competencies allowed Daiwa to stabilize its operations and strengthen its competitive position in local markets, potentially leading to sustainable, long-term growth .

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