Attractiveness Bias in Hiring Decisions
Attractiveness Bias in Hiring Decisions
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Abstract
Purpose: Recruiters in today’s organizations, through social networks, have the opportunity to see
a candidate’s overall figure and, from this, they gain a first impression of their personalities which
in turn affects their decisions. This paper investigates the biasing role of candidates’ attractiveness –
in facial and bodily terms – on perceived main personality features (i.e., core evaluations (CEs)) in
selection decisions.
was conducted. Participants were asked to rate bodily attractiveness (using the objectification
construct), CEs, facial attractiveness and hiring scores of six candidates for an administrative
Finding: This study suggests that recruiters’ perception of candidates’ CEs mediates the
relationship between objectification (i.e. body attractiveness) and the assigned hiring score, while
Originality/value: The value added of this contribution lies in studying the biasing mechanism of
candidates’ overall attractiveness (facial and bodily) and its effects on the perceived core
personality features.
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Introduction
In today’s organizations, recruiters use new media (e.g., Facebook, LinkedIn) to collect information
about candidates for selection decisions (SDs) (Davison et al., 2012). During this data collection,
human behaviour is to look at personal pictures (Mashable, 2011) and derive impressions about
candidates’ personality (Kinnunen and Parviainen, 2016; Meriläinen et al., 2015). This new way of
collecting candidates’ data has been growing; recruiters who use social networks for their selection
processes have increased from 45% (2008) to 96% (2015) (Jobvite, 2015). This trend comes from
people’s increasing inclination to display personal data – including entire body pictures (KPCB,
2014) – that do not appear in CVs, and are implicitly considered by recruiters to evaluate
candidates’ fit.
Since the 1960s, candidates’ facial attractiveness and perceived personality have been the main
variables studied in recruiting processes (Paustian-Underdahl and Slattery Walker, 2016; Solnick
and Schweitzer, 1999). However, prior scholars – to the best of the author’s knowledge – have not
empirically tested, in a comprehensive, single research, the distortional (to recruiters) role of
candidates’ overall attractiveness – facial and bodily – on the perception of their main personality
traits (self-esteem, self-efficacy, locus of control, and emotional stability; Judge et al., 1998) by
employers. The biasing role of candidates’ attractiveness, and its effects on perceived personality,
have been investigated using only the facial attractiveness construct and generic personality
variables (Dipboye and Colella, 2014; Morrow, 1990). For example, Judge et al. (2009) proposed a
model that links candidates’ facial attractiveness with some critical measures (for recruiters) of
candidates’ personality. These scholars demonstrated that facial attractiveness has a positive effect
on candidates’ salary, through the mediating effects of their core evaluations (CEs) – a composite
variable that works as a good predictor of job satisfaction and job performance (Judge et al., 1998;
2000). In practice, the greater the facial attractiveness of candidates, the more positive the
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perception of their personality features and income. Nevertheless, none of these last three studies,
despite incorporating an important personality variable for SDs (i.e., CEs), considered candidates’
The objectification theory of Fredrickson and Roberts (1997) can serve as a solid theoretical and
methodological base for filling this gap. The objectification phenomenon occurs when people tend
to evaluate themselves and others on bodily appearance (Harrison and Fredrickson, 2003); those
impressions therefore affect people’s behaviour – i.e., working as a bias. This paper adopts the
individual dispositions that are critical for recruiters and their hiring score. An experimental study
that involved professional recruiters (N=150) who rated six potential candidates for an
administrative position has been carried out. In particular, drawing on Judge et al.’s (2009) prior
CEs mediates the relationship between their objectification and assigned hiring score, while their
In sum, this work proposes the inclusion of the study of candidate’s overall attractiveness in
SDs. This contribution is specifically aimed at scholars and professionals interested in learning
more about the way that psychological and physical aspects may cause distortions in SDs.
Theoretical Framework
Because interviewers always sketch a first impression of the candidates (Meriläinen et al., 2015),
scholars over time (Ashmore et al., 1991; Langlois et al., 2000; Morrow, 1990) have tried to
identify the variables that play an important role in SDs. This has been done to avoid unfair
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discrimination (i.e., not based on scholastic standing and/or job-related competences), especially
with regard to candidates’ attractiveness, which plays the most important role in employment
decisions when potential candidates have similar qualifications/job performance records (Kantor et
al., 2015). Morrow (1990) defined attractiveness as the “degree to which one’s facial image elicits
favourable reactions from others” (p. 47). From that, subsequent studies have been focused on
detecting why facially attractive people are generally perceived as the best candidates for job
vacancies, receiving high hiring scores (Dipboye et al., 1975; Jackson, 1983) and high income
(Hosoda et al., 2003). These research results demonstrated that greater facial attractiveness means a
greater possibility of being hired, and receiving the salary assigned to that position. In practice,
candidates’ facial attractiveness raises a positive/negative reaction in recruiters, affecting their SDs.
However, even if facially attractive people are perceived as more successful and having more
desirable attributes (Solnick and Schweitzer, 1999), following the stereotype ‘what is beautiful is
good’ (Dion et al., 1972), the characteristics of the job for which candidates have applied also play
an important role. This phenomenon is the so-called ‘beauty is beastly effect’ (Heilman and
Saruwatari, 1979; Johnson et al., 2014), in which facially attractive people are considered (by
raters) as unsuitable for some positions because of their lack of masculine/feminine characteristics
needed for the job for which they are being selected. Following this path, other studies tried to
investigate if, in jobs for which attractiveness may be an advantage, attractiveness is related to some
positive personality attributes, and their cumulative effect in SDs. In practice, scholars have paid
attention to the so-called halo effect when recruiting, i.e., the phenomenon when the single attribute
regard, Beehr and Gilmore (1982) investigated the link between candidates’ facial appearance and
general personality traits, but their results were not supportive. Other studies, however, found
confirming evidence for this relationship; particularly, raters were found to consider facially
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attractive candidates as having specifically suitable attributes for the jobs for which they were being
From a methodological standpoint, attractiveness has been studied by asking raters to rate only
the facial attractiveness of candidates using Likert scales (Beehr and Gilmore, 1982; Johnson et al.,
specific, validated scales and widely embraced constructs. This created both a conceptualization
and operationalization gap for the study of people’s attractiveness in SDs (Langlois et al., 2000;
Morrow, 1990).
Objectification Theory
According to Morrow (1990), scholars following the implicit personality theory have always been
focused on candidates’ facial attractiveness, but a more holistic evaluation of attractiveness would
be useful for a better understanding of workplace discrimination. Few contributions have tried to
follow this holistic view of looking at other elements comprising attractiveness, e.g. weight (Larkin
and Pines, 1979), even if the perceptions of attractiveness in organizations has become
predominant, especially in SDs. Scholars have highlighted that search practices of headhunters are
constantly influenced by the perceptions they have of candidates. Among them, it has been proved
that the visual perception of the candidate’s body should match the employees’ idealized body in
recruiters’ minds, so as to have the chance to be hired (Meriläinen et al., 2015). This phenomenon
mainly occurs when employees’ bodily features are perceived (by various stakeholders) as a
component of what the firm sells (this phenomenon is also called personification; Mari and
Poggesi, 2013). Recruitment is now considered as an embodied process in which candidates are
evaluated/discriminated on the ‘gut feelings’ caused by their appearance and by other, not
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competence-based, characteristics regarded as proxies of their personalities (Kinnunen and
Parviainen, 2016).
Bartky (1990) was the first to consider the psychological influencing role of the entire body and,
adopting the feminist theory lens, to seminally identify the body of people – women in particular –
as a main object of evaluation by themselves and others in daily life. In particular, Bartky (1990)
coined the term objectification to define how “[a woman’s] sexual parts or sexual functions are
separated out from the rest of her personality and reduced to the status of mere instruments or else
regarded as if they were capable of representing her” (p. 26). Later, Fredrickson and Roberts (1997)
proposed a theoretical framework on the so-called concept of objectification of girls and women,
Women and men are subject to great pressure – determined by sexually objectifying media
content (Harper and Tiggemann, 2008) – to conform to an ideal body, indicating the adoption of an
appearance-based perspective of the self and others (Harrison and Fredrickson, 2003). In practice,
media stimuli – widely recognized as a reflection of the socio-cultural environment (Harris, 2004) –
continuously feature images of male and female ideal bodies, enhancing the evaluation of
themselves and others according to bodily appearance (Fredrickson and Roberts, 1997). In sum,
objectification theory works as the theoretical framework for explaining the widespread, cultural
stereotype effects that emerge from the images of women and men depicted in media (Aubrey,
2006), and this biasing phenomenon works for everyone in every situation – also for recruiters
According to objectification theory, men and women, affected by the bodies depicted in the
media, look at themselves and others according to two-dimensional views: i) observable, and ii)
non-observable physical characteristics (Noll and Fredrickson, 1998). In practice, the person who
looks at his/her own body, or that of others, tends to evaluate it according to five appearance-based
attributes and five competence-based attributes. The difference in the importance assigned to those
two sets of characteristics determines the level of objectification. In practice, the greater the
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importance given to appearance-based attributes rather than competence-based attributes, the
greater the degree of objectification. It is worth noting in advance that among the five appearance-
based attributes, two are closely linked to the person’s weight and measurements. This highlights
that a weight stigma exists within the objectification framework, resulting in an overweight
individual not being viewed and/or sexually valued by the self and others (Oehlhof, 2012). A
person’s weight is, therefore, central to the attractiveness evaluating activity, often being the main
This mechanism of self and others’ bodily evaluation, divergently from the facial attractiveness
construct, happens when people are able to look at the whole body of themselves and others. This
process is very difficult to be avoided and is slightly different from the evaluation of people’s
physical attractiveness, even though these two are connected. As explained by Glick et al. (2005),
being physically attractive (usually in facial terms; Hosoda et al., 2003) does not mean being
attractiveness is only one of five physical appearance items included in the evaluation of
contrast to the general hypothesis that the most attractive candidates are also the most desired, the
most objectified people may be perceived as not having the right competences and may not match
the expectations of the raters (Glick et al., 2005; Rollero and Tartaglia, 2016). According to Glick
et al. (2005), this relationship differs, depending on the position for which candidates are evaluated;
for high-status positions, the most objectified people are not usually preferred, but are usually
chosen for low-status positions (Glick et al., 2005). Therefore, despite the two concepts of physical
attractiveness and objectification being perceived as similar, they are not; this is mainly because
objectification is a cultural stereotype derived from exposure to mass media contents and because it
physical attractiveness does not. This was also empirically demonstrated by Rudman and Borgida
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(1995) who found that equally attractive women were treated differently by male raters, depending
The study by Weiderman and Hurst (1998), who seminally considered the relationship between
mentioning. In particular, they found that facial attractiveness of people was highly related to their
physical attractiveness and body size (in height/weight terms). In practice, facial attractiveness was
proved to be directly linked to three physical appearance items at the basis of objectification
(physical attractiveness, weight, measurement) and also to the main effect of the objectification
itself, thus being perceived as an object of desire. These results are confirmed by anthropological
studies that have continuously proved that facial attractiveness is linked to physical attractiveness
and sexual desirability (Davis et al., 2001; Musselman et al., 1996), showing that the greater the
facial attractiveness, the greater the physical attractiveness and the possibility to be ‘sexually
selected’.
The evaluation of others’ bodies, as happened in the study of facial attractiveness in the implicit
personality theory, recently gained importance in SDs because it is assumed to generate impressions
about personality characteristics. For example, Crandall (1994) found an inverse relationship
between the perception of employees’ body size and their perceived discipline and self-control.
Consequently, body size has an inverted U-shaped effect on the probability of being employed
(O’Brien et al., 2013; Pan et al., 2013); in practice, the thinner the candidate, the higher their related
hiring score. In sum, the cultural stereotype of assessing people on their bodily appearance,
emerging from the stimuli of the social environment, drives employers’ and recruiters’ choice in
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In SDs, interviewer and candidate try to offer a positive image of themselves, to attract the best
employee or obtain the best offer respectively. One frequently used influencing tactic by candidates
is to emphasize their positive personality dispositions (Gilmore and Ferris, 1989), because of
favourably affecting interviewers’ selection decisions (Anderson et al., 1999). Judge et al. (1998)
identified four factors (also called dispositions) as being the most studied in industrial psychology
since the 1960s: Self-Esteem – the overall value a person has with regard to himself/herself;
generalized Self-Efficacy – the self-estimation of being successful; Locus of Control – the belief in
controlling life’s factors; and Emotional Stability – the capacity to maintain a low neuroticism level.
These four dispositions have each been widely demonstrated as affecting SDs: perceived self-
esteem of candidates was found to be a predictor of job performance (Hollenbeck et al., 1988);
perceived confidence, perception of the person as having control of the situation, and perceived
emotional stability, were largely considered by recruiters as proxies of candidates’ ability to handle
any job situation (Silvester et al., 2002). In practice, recruiters’ perception of candidates’ four
Moreover, Judge and colleagues (1998; 2001) statistically demonstrated that the four highlighted
factors are significantly interrelated, and can be interpreted as a unique measure of core
(fundamental) evaluations (CEs) that people make about others, the world and themselves (in this
last case they are called core self-evaluations (CSEs)). In practice, the person who evaluates
himself/herself highly in these four core dispositions is confident in his/her own abilities and he/she
well as a positive job and life satisfaction (Judge and Bono, 2001). The value added of the CEs’
construct was in providing a broader approach that conceptually and methodologically facilitates,
through a unifying concept and single inventory, the investigation of the ‘human factor’ in the work
environment and in SDs (Judge et al., 2009). In particular, by adopting this construct, scholars
identified high scores in CEs as being related to high scores in work motivation (Erez and Judge,
2001), career success, and goal attainment, income and occupational prestige (Judge and Hurst,
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2008). In practice, studies on CEs demonstrated that people who are highly confident in their own
abilities, and made a sustained effort over time towards their goals (in life and at work), are
motivated to pursue them and, consequently, obtain successful results in their career by gaining
Judge et al. (2009) tried to understand the role of people’s facial attractiveness, educational
attainment (the highest level of education an individual has reached), general mental ability
(intelligence), and CEs, within this beneficial path. In particular, these scholars hypothesized, and
empirically demonstrated, that facial attractiveness is positively associated with CSEs and
education attainment, and both mediate the effects on income. General mental ability, instead, was
found to be positively linked to educational attainment, CEs and income. In sum, the more a person
is facially attractive, the greater his/her education and self-worth, which brings a higher income.
Contemporarily, a great general mental ability is the propellant for a high consideration of self and
for commitment towards goals. From that, it can be deduced that both facial attractiveness and
general mental ability steer people towards good impressions in SDs; and, “if one possesses both
intelligence and good looks, then all the better” (Judge et al., 2009; p. 749). However, the vast
majority of scholars who studied the effects of CEs in the work environment and SDs, including
Judge et al. (2009), have always investigated this construct in a self-assessed way and not by the
Hypothesis Development
The perception of candidates’ bodies is the main predictor that drives employers’ decisions when
other conditions are equal (Pan et al., 2013). According to Meriläinen et al. (2015), recruiters
unconsciously observe candidates’ bodies because they convey their desirable personality
dispositions, consequently influencing their hiring score (Kantor et al., 2015). Using a similar
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mechanism, Judge et al. (2009) found that people with great facial attractiveness have greater
chances to be hired and command a higher income, thanks to the mediation effect of their CEs.
Similarly, people generally speculate about others’ inner characteristics when looking at their
bodily appearance, such as attributing high levels of sociability and social status to people with
attractive bodies (Langlois et al., 2000). Crandall (1994) found that heavy people, who are usually
lowly objectified (Fredrickson and Roberts, 1997), are perceived as not having strong discipline and
self-control, two features that can be related to self-efficacy (Bandura, 2006) and emotional stability
(Friese and Wanke, 2014) underlined by the CEs construct. Consequently, perception of these
personality dispositions affects candidates’ hiring score because they are predictors of candidates’
job satisfaction and job performance (Judge et al., 1998; 2001). Accordingly:
Hypothesis 1: The core evaluations of candidates mediate the relationship between their
Physical attractiveness is one of the items considered in the objectification construct and
questionnaire (Fredrickson et al., 1998; Strelan and Hargreaves, 2005); therefore, it can
increase/decrease the objectification score. Facial attractiveness, usually highly correlated with
physical attractiveness and part of people’s evaluation of others’ bodies (Hönekopp et al., 2004),
works as an external item (to the objectification questionnaire) that can amplify/reduce the
objectification score. Moreover, it has been widely demonstrated that people with very high facial
attractiveness have greater CEs scores and, consequently, greater job performance (which works as
a predictor for employability; Judge et al., 1998; 2001) than people with low facial attractiveness
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Hypothesis 2: Facial attractiveness of candidates moderates the relationship between their
objectification and core evaluations such that this relationship is stronger for candidates with higher
facial attractiveness.
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Method
Participants. 150 personnel selection professionals (75 male, 75 female, Average Age=35.2 years,
Standard Deviation (SD)=5.3 years) were recruited from Amazon’s Mechanical Turk and were
compensated $3 each. Participants had English as their mother tongue and were Caucasian. Before
undertaking the experiment with professionals, a pre-test involving a sample of 130 business
administration graduates was conducted to select the paper-based candidates – on the basis of their
objectification – to be included in the stimulus material of the experiment and to validate the whole
experimental procedure. Another sample of 105 business administration graduates also involved
testing the validity of the CEs’ measure against the CSEs’ original measure.
Experimental Design and Procedure. At the beginning of the experiment, the researcher explained
the interest in studying SDs, as done by previous experimenters (e.g., Heilman and Saruwatari,
1979). Participants were aware from the beginning that they were selecting candidates for a job
position. They were provided with the Trait Objectification Questionnaire (TOQ), four bipolar
adjectives which are at the base of CEs theory, and a 7-point Likert scale to assess candidates’
facial attractiveness. Subsequently, participants were asked to define the hiring score for each
candidate. Participants were made aware from the beginning that all candidates had all the
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requirements for the position (aged 26, an MBA, one year’s experience in the same position, and
English fluency), and that their task-related characteristics matched the task requirements for the
position. The participants were debriefed by explaining the aim of the study, any questions were
answered, and they were thanked for participating. The steps of this experimental protocol have
been well-established by scholars over the years (Dipboye et al., 1975; Heilman and Saruwatari,
Stimulus material. Six candidates (three of each sex) for an administrative position in a company
were proposed to respondents and a whole picture of each candidate provided. The six pictures
were selected in the pre-test phase according to the following procedure: the researcher chose 50
pictures (25 of each sex) from an online database, then the pictures were rated through the TOQ by
a sample of 130 business administration graduates. All those in the pictures were Caucasian, upright
and positioned against a white background, business-casual dressed and with no particular facial
expressions, gestures or wearing of accessories (i.e., glasses). Six pictures (three of each sex)
identifying people with the highest (Mwoman=9.00, SD=2.92; Mman=11.50, SD=2.20), lowest
The number of pictures selected for each category (three) is in line with previous research (Lee
et al., 2015). As done by scholars in similar experiments (Johnson et al., 2014), the pictures of the
candidates, later given to the recruiters in the experimental study, were chosen according to the SD
of the assigned objectification. The most attractive candidate was chosen as the picture of the one
far above the mean of the ratings of objectification; the picture of the least attractive was the one far
below the mean. The picture of the ‘normal’ candidate was chosen by calculating the closest value
to the midpoint of a line segment in which the extremes are the highest and lowest. The addition of
the neutral group with an average level of objectification was done to fill the gap highlighted by
Morrow (1990) for which no groups, with an average level of attractiveness, had been considered in
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previous research. With the inclusion of this third group it was possible to test the reaction of
In order not to bias the study because of other variables, the six candidates selected due to their
objectification were also assessed on their perceived intelligence, education, and age, to ensure that
the candidates shown in the pictures were similar (except for objectification). Those control
variables were assessed through a Likert scale (1=low to 7=high). Among the selected candidates,
no significant difference in the mean (M) of these control variables was encountered
Job description. In the pre-test phase, following Beehr and Gilmore (1982), the same sample of
business administration graduates (N=130) was asked to read the job description for an
administrative position and rate on a 7-point Likert scale (from 1=strongly disagree, to 7=strongly
agree) how much they agreed with the following: ‘attractive employees do this job better than
unattractive ones’. The same sample was asked, after having been instructed on the meaning of
masculine and feminine job characteristics, to rate (on the same 7-point scale) an administrative job
as a position more suitable for people with masculine or feminine job characteristics (two different
questions). The results showed no agreement with the first proposition (M=1.53, SD=0.36) and
identified this job as neutral (Mmasculinity=1.20, SD=0.48; Mfemininity=1.12, SD=0.81), which was
considered useful, in this case, to isolate the variables being investigated without being influenced
Measures
Objectification. With regard to assessing objectification, the TOQ was administered (Strelan and
Hargreaves, 2005). In this questionnaire, respondents were asked to rank in order from 1 (the least
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impact) to 10 (the most impact), the physical attributes of six candidates – five on physical
muscle tone) and five on physical competence (muscular strength, physical coordination, stamina,
physical fitness, and physical energy level) – by how important those attributes are while looking at
the candidates. Scores were computed by the sum of the ranks for the appearance and competence
attributes separately, and then by computing a difference score. Scores ranged from +25 (highest) to
-25 (lowest). The questionnaire used here is Strelan and Hargreaves’ (2005) slightly modified
version of the TOQ (i.e., questions are posed in an active rather than a passive way), which has
proved to be consistent (Cronbach’s alphas ranging from .87 to .91; Fredrickson et al., 1998), and
Facial Attractiveness. Respondents were asked to rank the facial attractiveness of the six candidates
previously chosen in the pre-test according to their objectification, on a separate sheet in which only
faces (cut and zoomed from the whole body pictures) were shown. As with previous works (Hosoda
et al., 2003; Judge et al., 2009), this ranking was based on a 7-point Likert scale (from 1=extremely
Core evaluations. In this study, four bipolar adjectives measured through a 9-point rating scale have
been used to identify the raters’ perception of candidates: Esteem, Efficacy, Locus of Control, and
Emotional Stability. This method of measuring the perception of the self-concept of others is in line
with previous studies (e.g., Friborg et al., 2006); bipolar adjectives have frequently been applied for
discovering the perception of raters of candidates’ attributes (Heilman and Saruwatari, 1979). The
variables at the base of the four bipolar adjectives are the same as for the assessment of CSEs
(Judge et al., 2003) investigated by the Core Self-Evaluations Scale (CSES) questionnaire that has
proved to be reliable – looking both at internal consistency (Cronbach’s alphas are, on average, .84)
and test-retest reliability (r=.81 over a 3-month period) – and valid (Judge et al., 2004). In this
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work, the 9-point rating scale ranges from -4 (lowest value) to +4 (highest value) with 0
representing the centre of the scale. The four pairs of bipolar adjectives at the base of this scale are
“balanced-neurotic”. The meaning of these four pairs of bipolar adjectives were carefully explained
before starting the laboratory experiment using the definitions given by Judge and Bono (2001)
about the four dispositions that these pairs of adjectives are expected to measure.
A sample of 105 business administration graduates was therefore involved to test the convergent
validity of the adopted CEs measure (the four bipolar adjectives) against the original CSES
questionnaire. Following Campbell and Fiske (1959), the convergence of the two methods has been
tested by using the Multitrait-Multimethod Matrix (MTMM), which permits investigation of the
validity of different measures to study the same traits. According to this procedure, the 105
graduates rated their CEs according to both the CSES questionnaire and the four bipolar adjectives.
The items’ scores within the CSES questionnaire were summed – paying attention to the reverse
scores – according to the trait they are expected to measure, and divided by three (the number of
items for each trait), to obtain an average value for each trait and permit the application of the
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Data in Table 1 demonstrate that the two measures of the CEs (four bipolar adjectives and CSES
questionnaire), are highly inter-correlated; the average of the validity diagonal (emboldened) is
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Hiring score. Following previous literature (Dipboye et al., 1975; Hosoda et al., 2003; Jackson,
1983), participants rated candidates on the hiring scores through a 7-point Likert scale (ranging
from 1=extremely low intention, to 7=extremely high intention to hire that candidate).
variable that affects hiring scores (dependent variable) through the mediation of CEs. From that, a
mediation analysis was conducted according to the procedure highlighted by Aiken and West
(1991). Following those authors, all the variables categorized as continuous were centred to avoid
multicollinearity. To test hypothesis 1, Preacher et al.’s (2007) SPSS macro was used, as done by
other scholars (Baron and Kenny, 1986). In particular, this macro helps in estimating the indirect
effects through the Sobel test and bootstrap approach. Even if there is a normal distribution of data,
the bootstrapping approach is contemporarily used, as also done by other scholars when testing
mediation models (Ma and Gal, 2016), because the Sobel test is – especially for smaller samples –
lower in power and less rigorous compared to bootstrapping (Preacher et al., 2007).
According to hypothesis 2, facial attractiveness is the other independent variable of the model that
moderates the relationship between objectification and CEs. From that, an analysis of the indirect
effect of objectification on the hiring score through CEs was conducted. Moreover, following Aiken
and West (1991), the moderation effect at different levels of CEs (one SD above or below the mean
Findings
Preliminary analysis
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The Pearson’s correlation analysis (not shown here), that took into account the values of the
objectification of candidates and their facial attractiveness, demonstrated a significant but moderate
positive correlation between those two items (r=.38, n=150, p=.00). This provided initial support
for the moderation relationship previously hypothesized. Moreover, objectification and CEs were
moderately correlated (r=.41, n=150, p=.00), while the latter and hiring score were slightly
correlated (r=.21, n=150, p=.00). The Shapiro-Wilk test had a significance level greater than 0.05
Mediation analysis
Table 2 shows that objectification was positively associated with CEs (B=.33, p=.00), and CEs were
positively associated with the hiring score (B=.24, p=.00), yielding an indirect effect on the hiring
score (.10).
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Results show that the total effect of the independent variable (objectification) on the dependent
variable (hiring score) is mainly transmitted through the mediator variable (CEs). The total effect of
the mediation model (.122) – which includes the indirect and direct effects – is mainly generated by
the indirect effect (.112); this means that the mediation of CEs between objectification and the
hiring score explains more than the direct effect between objectification and the assigned hiring
score. The Sobel test (the tool used to test a mediation effect when data have normal distribution),
supports the significance of the indirect effect (Effect size=-.10, z=-2.54 with 95% Confidence
Interval which did not contain zero). Also the bootstrap results, at a 95% bias corrected Confidence
Interval, did not contain zero (-.14, -.05). In sum, both the Sobel test and the bootstrap test fully
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support Hypothesis 1 – thus, the indirect effect is statistically significant and greater than the direct
effect.
It is also important, when investigating mediation models, to discuss the magnitude of the effect
sizes. Following Fairchild et al. (2009) and Kenny (2016), who state that standard values of the
effect size (“the degree to which the null hypothesis is false”, Cohen, 1988, p. 10) must be squared
because the indirect effect is a product of two effects, the resulting effect size of the presented study
may be considered as medium. The magnitude of the effect sizes (not large in this case) should be
read, according to Durlak (2009), by looking at the research design of the study. In this regard, one
main explanation of the low (according to Cohen, 1988) or medium (according to Kenny, 2016)
effect sizes of this analysis may be found in the use of the four bipolar adjectives for the study of
the mediator variable, and implemented for the study of the CEs in an active and easy way. The
same reasoning may be applied to the study of the facial attractiveness construct, despite Likert
scales having been the most diffuse approach to investigate this variable in previous/similar works
(Hosoda et al., 2003; Judge et al., 2009). Durlak (2009) suggests that objective and multiple
measures for a variable may bring higher effect sizes. Another research design element that may
have altered the effect sizes is the sample size; according to Preacher and Kelley (2011) effect sizes
Moderated mediation
Table 3 shows that objectification and facial attractiveness were significantly related to CEs (β=.23,
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___________________
Figure 2 shows that the moderation pattern was as expected; indeed, the relationship between
objectification and CEs was stronger for high than for low scores in facial attractiveness, therefore
___________________
___________________
The moderator variable, facial attractiveness, amplifies the magnitude of the relationship between
objectification and CEs, which in turn affects the hiring score. In particular, high facial
attractiveness leads to a higher perception of CEs than low facial attractiveness. This effect is
higher for people who have high scores in facial attractiveness and low objectification, rather than
This work offers a contribution to the debate about the distortional effect caused by the perception
of recruiters of candidates’ overall attractiveness – facial and bodily – in SDs. It answers other
scholars’ calls to define in a better way the role played by candidates’ overall attractiveness and its
operationalization (Langlois et al., 2000; Morrow, 1990), as well as defining its influence on the
perceived personal characteristics (Crandal, 1994; Pan et al., 2013). This is aimed at explaining
why, when other conditions are equal, some people are rated more highly as efficient, confident or
20
As theorized, candidates’ internal dispositions (i.e. CEs) worked as a mediator between
objectification and the hiring score assigned to candidates, confirming the previous assumptions
based on the already identified connections between facial attractiveness and CEs (Judge et al.,
2009). Results mainly highlight that the objectification affects the mediator (CEs) which in turn
influences the assigned hiring score to candidates. This model, supporting H1, explains how the
dispositions that are usually regarded as desirable for the workplace (Judge et al., 2009). This result
sheds light on the mechanism behind the biasing role that is played by candidates’ objectification in
SDs, as claimed by recent literature (Pan et al., 2013). However, this mechanism, based on the
influence of objectification on CEs, and then on the assigned hiring scores, can be better understood
if it includes the overall attractiveness of candidates – thus, also the facial attractiveness variable.
Facial attractiveness of candidates has been demonstrated here to work as a moderator in the
relationship between objectification and CEs. Results show, this relationship and the effects on the
assigned hiring score are generally stronger when the candidate is highly ranked in terms of facial
attractiveness. If candidates are ranked as having low facial attractiveness and are highly
objectified, they are perceived as having better internal dispositions than candidates with low facial
attractiveness and low objectification. This result reinforces older assumptions that candidates with
greater facial attractiveness have a greater possibility of being hired, because they are perceived as
highly confident in their own abilities (Dipboye et al., 1975; Jackson, 1983). However, having
extreme attractiveness – in facial and bodily terms – may be detrimental to the perception of
recruiters of their CEs. In practice, evidence says that candidates who are highly objectified and
also have high facial attractiveness are perceived – by recruiters – as having lower grades of CEs
than candidates who are scarcely objectified and have great facial attractiveness. This inverted
effect of the objectification and facial attractiveness variables, when both reach a peak, contradicts
the traditional concept of ‘what is beautiful is good’ (Dion et al., 1972), and has been explained as
the so-called ‘beauty is beastly effect’ (Heilman and Saruwatari, 1979; Johnson et al., 2014), by
21
which attractive people are considered (by raters) as unsuitable for some vacancies, because their
excessive attractiveness led recruiters to perceive their inner personality traits as not matching the
job requirements. Attractiveness, therefore, works according to both mechanisms of the ‘what is
beautiful is good’ and ‘beauty is beastly effect’. Those two effects do not exclude each other but are
In sum, raters, when the quality of ratees’ CV is the same, are biased in their evaluation of
candidates’ suitability for a position by the different levels of candidates’ body and facial
attractiveness; those two affect the perceived candidates’ internal dispositions, which in turn affects
the assigned hiring score – due to the relevance of those dispositions in estimating candidates’ job
performance. Evidence of the (low) correlation between objectification and facial attractiveness as
well as the detrimental effect of having extreme positive values of both variables, reinforces the
assumption that these two concepts are linked, but they also underline different inter-related
phenomena. Being physically attractive does not automatically mean being perceived as a sexual
object (Glick et al., 2005; Rollero and Tartaglia, 2016; Rudman and Borgida, 1995).
From a methodological point of view, through the adoption of the objectification theory lens, the
two main problems of the body attractiveness construct, its operationalization and
conceptualization, are addressed (Morrow, 1990). In the previous literature, the distortional role of
candidates’ body attractiveness has always been studied through different (e.g. using the facial
attractiveness construct) and not psychologically validated scales with a different meaning
(Heilman and Saruwatari, 1979; Johnson et al., 2014; Paustian-Underdahl and Slattery Walker,
2016). The objectification construct has the competitive edge of emerging from a real and current
phenomenon based on a cultural stereotype, for which distortional effects have been studied in
The adoption of the CEs theory helps in studying the four dispositions at the base of the
consideration of the self and others in SDs. This construct offers a solid base for the investigation of
the internal dispositions that drive job satisfaction and job performance – to which great attention is
22
paid by recruiters. As demonstrated by different contributions in this direction (e.g. Judge et al.,
1998; 2000), people who possess high levels of CEs are top performers in their jobs, obtaining both
work and life success. Therefore, those dispositions are particularly considered by recruiters in
order to assess which candidates may give the most because of being pushed by their internal
levers. However, as suggested by the results of the moderated mediation model, the recruiters’
candidates. In practice, the recruiter may be biased from the first moment he/she gazes at the
candidate, making a prejudiced deduction of his/her internal qualities and related ability to obtain
However, even if the results of this work are supportive, they suffer from some limitations. One
of those is in the use of the four bipolar adjectives for investigating the perceived CEs and in the use
of a Likert scale for assessing the perceived facial attractiveness. The two tools may have
undermined the effect sizes of the proposed moderated mediation model. The use of more
psychometrically validated tools for the study of facial attractiveness (such as looking at facial
proportions – Musselman et al., 1996) and CEs (using a questionnaire rather than pairs of
adjectives), may have carried a higher magnitude of results. Also the use of a comparatively small
sample may have been detrimental to the effect sizes of the presented study.
From what has been said, this contribution may help to clarify the causes of people
discrimination in SDs based on candidates’ attractiveness (facial and bodily). Despite the fact that it
has already been established in prior research that the size of the body causes distortions, to some
extent, in the perception of recruiters about candidates’ personalities and their employability
(O’Brien et al., 2013), it was not clarified which constructs, based on the candidates’ body
perception, act within this process and what their distortional effects are. From that, an initial
answer is given here as to how a rater is differently biased when gazing at candidates with similar
facial attractiveness. Indeed, according to the results of this study, the level of objectification, which
can be low for one candidate and high for another, results in different choices.
23
The following suggestions may be taken from this work. To avoid the distortion that derives
from the ‘objectification effect’ (falling for candidates who are the most objectified), recruiters
should increase the amount of information about candidates (looking at CVs, personality test scores,
etc.), which has been demonstrated as being a deterrent to those biases (Bull and Rumsey, 1988).
Indeed, as also reported by decision making scholars (e.g. Abatecola, 2014; Cristofaro, 2017a;
2017b), increasing the amount of information may be a good strategy when facing distortions that
may affect important business processes. This is also in line with Davison et al.’s (2012)
recommendations, who advise standardising the data collection process, especially when using
Internet sources, in order to formally collect (and rate only) job-related information. For candidates,
setting a higher level of privacy on their social network profiles could be useful but, equally, may
be perceived as hiding something; either way, the most efficient strategy is to increase the quality of
the CV (Watkins and Johnston, 2000). Finally, showing a great level of CEs would be advantageous
in SDs; highlighting confidence, and effective, controlled and balanced personality features are
perceived as having high motivation and being inclined towards great job performance. For
researchers, if they do not consider the biasing role of candidates’ entire attractiveness (facial and
Following the suggestion by Watkins and Johnston (2000), it may be interesting to study the
differences between the moments in which recruiters enhance their first impressions about the
objectification of the candidate and the perceived CEs with other pieces of information derived
from their CV, experience, and interests, in order to study if this new information really changes
their first thoughts. Moreover, because the objectification phenomenon derives from being subject
to sexual media content (Harper and Tiggemann, 2008), which differs culture by culture (Harris,
2004), stereotypes change according to the specific institutional environment in which people are
embedded. It would be interesting to research the entire candidates’ attractiveness effect on the
recruiters’ perception of applicants’ CEs within cross-cultural SDs. This would allow identifying
24
the biasing effect of attractiveness – on recruiters – which is spread by applicants who come from
different ethnic backgrounds that do not match raters’ stereotypes (although these candidates are
perceived as extremely beautiful in their own country). In this case, further research may study
which effect prevails when applicants may be discriminated against (or favoured) because of their
Finally, due to the simplicity of reproducing the chosen environment mediated by social media
platforms, it would be more fruitful (and easier) to carry out field experiments where recruiters – in
a more real context – may actually experience a daily situation and behave as they really do, solving
Acknowledgements
The author thanks the editor and anonymous reviewers of this journal for their precious comments.
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